Brocade Network Advisor SMI Agent Developer’s Guide
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53-1002169-01
For additional Brocade documentation, visit the Brocade website:
http://www.brocade.com
Release notes are available on the MyBrocade website.
Other industry resources
For additional resource information, visit the Technical Committee T11 website. This website
provides interface standards for high-performance and mass storage applications for Fibre
Channel, storage management, and other applications:
http://www.t11.org
For information about the Fibre Channel industry, visit the Fibre Channel Industry Association
website:
http://www.fibrechannel.org
Getting technical help
Contact your switch support supplier for hardware, firmware, and software support, including
product repairs and part ordering. To expedite your call, have the following information available:
1. General Information
•
Switch model
•
Switch operating system version
•
Software name and software version, if applicable
•
Error numbers and messages received
•
supportSave command output
•
Detailed description of the problem, including the switch or fabric behavior immediately
following the problem, and specific questions
•
Description of any troubleshooting steps already performed and the results
•
Serial console and Telnet session logs
•
syslog message logs
2. Switch Serial Number
•
The switch serial number and corresponding bar code are provided on the serial number
label, as illustrated below.
3. World Wide Name (WWN)
•
Use the licenseIdShow command to display the WWN of the chassis.
*FT00X0054E9*
FT00X0054E9