8-8
Troubleshooting
Table 8-2. System Error Codes (Continued)
Error Code
Problem Description
Corrective Actions
010024
Pen interface ASIC test
failure.
Replace main PCA.
010025
Communication failure
between the main and servo
processors. Communication
occurs through the processor
support ASIC.
Replace main PCA.
010026
Servo interrupts not
occurring or not reaching
the mainprocessor through
the processor support ASIC.
Replace main PCA.
010027
Error inservo drive
calculations.
Replace main PCA.
010028
Error inEEROM checksum
calculations.
Replace or clear EEROM. Replace
mainPCA. Perform all calibrations.
Press Enter to temporarily clear.
010029
Error inEEROM write.
Replace or clear EEROM. Replace
mainPCA. Perform all calibrations.
01002a
RSĆ232ĆC loopback test
failure.
Replace main PCA.
01002b
Centronics test failure.
Replace main PCA.
01002c
Servo processor
communication error.
Replace main PCA.
01002f
DRAM test failure.
Replace main PCA.
010030
010031
Failed communications
betweenthe carriage and
mainprocessors.
For all 01003X codes, check trailing
cable connections and continuity. If
needed, replace the main PCA or
the carriage assembly.
010032
Carriage ASIC test failure.
Refer to 010030.
010033
Pen interface ASIC and
carriage ASIC link test failure.
Refer to 010030.
010040
Error detected in X-axis servo
feedback loop.
Check X-encoder, encoder cable, main
PCA.
Summary of Contents for C2858A
Page 125: ...7 10 Adjustments Calibrations Notes ...
Page 155: ...9 4 Product History Notes ...
Page 164: ...10 9 Parts and Diagrams Illustrated Parts Breakdown C2859A Electronics Enclosure C C2858 3 1 ...
Page 166: ...10 11 Parts and Diagrams Illustrated Parts Breakdown C2858A Electronics Enclosure C C2858 4 1 ...
Page 182: ...10 27 Parts and Diagrams Illustrated Parts Breakdown Paper Drive Assemblies C C2858 12 1 ...
Page 198: ... ...