HP Compaq CQ10-420, Getting Started

Page 1: ...Getting Started Mini ...

Page 2: ...ical or editorial errors or omissions contained herein Second Edition June 2010 First Edition May 2010 Document Part Number 605302 002 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bo...

Page 3: ...other hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for ...

Page 4: ...iv Safety warning notice ...

Page 5: ...ifying the QuickWeb LaunchBar icons 14 Identifying the QuickWeb notification icons 15 Configuring the network 17 Starting Microsoft Windows 17 Turning HP QuickWeb on and off 17 4 Networking Using an Internet service provider ISP 19 Connecting to a wireless network 19 Connecting to an existing WLAN 19 Setting up a new WLAN network 21 Configuring a wireless router 22 Protecting your WLAN 22 5 Keyboa...

Page 6: ...and keyboard 36 7 Backup and recovery Recovery discs 37 Performing a system recovery 38 Recovering using the dedicated recovery partition select models only 38 Recovering using the recovery discs 39 Backing up your information 39 Using Windows Backup and Restore 39 Using system restore points 40 When to create restore points 40 Create a system restore point 40 Restore to a previous date and time 4...

Page 7: ...ee updates For more information refer to the HP Notebook Reference Guide For instructions on accessing this guide refer to Finding information on page 2 Get to know your computer Learn about your computer features Refer to Getting to know your computer on page 4 and Keyboard and pointing devices on page 23 for additional information Create recovery discs Recover the operating system and software t...

Page 8: ...ollow the on screen instructions Operating system information Software driver and BIOS updates Troubleshooting tools How to access technical support Regulatory Safety and Environmental Notices To access the notices select Start Help and Support User Guides Regulatory and safety information Battery disposal information Safety Comfort Guide To access this guide Select Start Help and Support User Gui...

Page 9: ...ions a printed HP Limited Warranty is provided in the box In countries regions where the warranty is not provided in printed format you may request a printed copy from http www hp com go orderdocuments or write to HP at Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy Hewlett Packard POD P O Box 200 Alexandra Po...

Page 10: ...TouchPad zone Moves the pointer and selects or activates items on the screen 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse 4 Chapter 2 Getting to know your computer ...

Page 11: ... off 2 Mute light Amber Computer sound is off Off Computer sound is on 3 Wireless light White An integrated wireless device such as a wireless local area network WLAN device a wireless wide area network WWAN device and or a Bluetooth device is on Amber All wireless devices are off Top 5 ...

Page 12: ...th an arrow key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Arrow keys Scroll the page up or down or when pressed in combination with the fn key move to the beginning or end of the document 6 Action keys Execute frequently used system functions 6 Chapter 2 Getting to know your computer ...

Page 13: ... airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 2 Speaker Produces sound Front 7 ...

Page 14: ...e the switch briefly to exit Sleep When the computer is in Hibernation slide the switch briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective slide and hold the power switch for at least 4 seconds to turn off the computer To learn more about your power settings select Start Control Panel System and Security Power Options or refer to the ...

Page 15: ...ents and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 Drive light Blinking white The hard drive is being accessed 6 USB port Connects an optional USB device 7 Audio out headphone jack Audio in microphone jack Connects optional powered stereo speakers headphones earbuds a headset or television audio Also connects an optional headset microphone...

Page 16: ...webcam Select Start All Programs HP HP Media Suite HP Camera or Select Start All Programs Arcsoft WebCam Companion 3 WebCam Companion 3 exe 5 Internal microphone Records sound The antennas are not visible from the outside of the computer For optimal transmission keep the area immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regul...

Page 17: ...Bottom Component Description 1 Battery release latches 2 Release the battery from the battery bay 2 Battery bay Holds the battery Bottom 11 ...

Page 18: ...irst start Windows Web browser Chat Skype select models only Web e mail Web calendar Music Player Photo Viewer NOTE For additional information about using QuickWeb refer to the QuickWeb software Help Enabling HP QuickWeb Follow the on screen instructions to enable QuickWeb After you have enabled QuickWeb the QuickWeb Home screen appears whenever you turn on the computer NOTE To turn on or turn off...

Page 19: ...n NOTE When the HP QuickWeb Home screen first appears it displays an automatic timer above the Start Windows icon If you do not move your mouse or press a key for 15 seconds the computer starts Microsoft Windows For more information on the QuickWeb timer and changing the timer settings refer to the HP QuickWeb software Help Starting HP QuickWeb 13 ...

Page 20: ...r favorite Web sites Launches the Chat application Chat is the instant messaging IM program that allows you to chat with friends on multiple instant messaging programs simultaneously Launches Skype select models only Skype is the preinstalled Internet calling software that allows you to have a conference call or video chat You can also chat with one or more people at a time Launches Web e mail so ...

Page 21: ...inserted the File Manager window containing a USB icon appears Click the USB icon to open the File Manager window Right click the USB icon to open a menu to safely remove the device Indicates that the network is connected Click the network icon to open the Network dialog box Indicates that the network is disconnected Launches the Volume Control dialog box Launches the Settings panel Use the Settin...

Page 22: ...ed to AC power the icon appears with an AC power cord When the computer is running on battery power the icon appears as only a battery The state of charge is indicated by the color of the battery icon Green charged Yellow low Red critically low Launches the QuickWeb software Help 16 Chapter 3 HP QuickWeb select models only ...

Page 23: ...Power On experience in this dialog box turns off QuickWeb To turn on QuickWeb refer to Turning HP QuickWeb on and off on page 17 NOTE If QuickWeb has been activated it will start every time you turn on your computer To start Microsoft Windows you must either wait until the automatic timer counts to zero after 15 seconds or click the Start Windows icon in the QuickWeb Home screen For more informati...

Page 24: ...t access Wireless For mobile Internet access you can use a wireless connection Refer to Connecting to an existing WLAN on page 19 or Setting up a new WLAN network on page 21 Wired You can access the Internet by connecting to a wired network For information on connecting to a wired network refer to the HP Notebook Reference Guide 18 Chapter 4 Networking ...

Page 25: ... use the Windows Connect to the Internet Wizard to connect to the Internet in any of these situations You already have an account with an ISP You do not have an Internet account and want to select an ISP from the list provided within the wizard The list of ISP providers is not available in all regions You have selected an unlisted ISP and the ISP has provided you with information such as a specifi...

Page 26: ...3 Click the network icon in the notification area at the far right of the taskbar 4 Select a network to connect to 5 Click Connect 6 If required enter the security key 20 Chapter 4 Networking ...

Page 27: ...ely 2 Your new wireless computer 3 NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration shows an example of a completed WLAN network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet Connecting to a wireless netw...

Page 28: ...ew network Then follow the on screen instructions NOTE It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet you can disconnect the cable and then access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existi...

Page 29: ... updates to your computer Help and Support also provides automated troubleshooting and links to support specialists f2 Decreases the screen brightness level incrementally when you hold down this key f3 Increases the screen brightness level incrementally when you hold down this key f4 Switches the screen image among display devices connected to the system For example if a monitor is connected to th...

Page 30: ... BD f9 Decreases speaker volume incrementally when you hold down this key f10 Increases speaker volume incrementally when you hold down this key f11 Mutes or restores speaker sound f12 Turns the wireless feature on or off NOTE This key does not establish a wireless connection To establish a wireless connection a wireless network must also be set up 24 Chapter 5 Keyboard and pointing devices ...

Page 31: ...lect Mouse settings Using the TouchPad To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go Use the left and right TouchPad buttons like the buttons on an external mouse To scroll up and down using the TouchPad vertical scroll zone slide your finger up or down over the lines NOTE If you are using the TouchPad to move the pointer you must lift your fi...

Page 32: ...Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse 26 Chapter 5 Keyboard and pointing devices ...

Page 33: ...attery release latches 2 automatically lock the battery into place To remove the battery CAUTION Removing a battery that is the sole power source for the computer can cause loss of information To prevent loss of information save your work and initiate Hibernation or shut down the computer through Windows before removing the battery 1 Slide the battery release latches 1 to release the battery Inser...

Page 34: ...2 Remove the battery from the computer 2 28 Chapter 6 Maintenance ...

Page 35: ...g system Removing the hard drive 1 Save your work and shut down the computer 2 Disconnect all external devices connected to the computer 3 Unplug the power cord from the AC outlet 4 Turn the computer upside down on a flat surface 5 Remove the battery from the computer NOTE For more information refer to the previous section Inserting or removing the battery on page 27 6 Remove the vanity cover a Sl...

Page 36: ...b 2 to the left until the hard drive snaps into place 3 Replace the 4 hard drive screws 3 4 Replace the vanity cover a With the battery bay toward you position the vanity cover at a 45 degree angle from the surface of the computer so that the tabs on the underside of the panel align with the matching slots on the computer 1 30 Chapter 6 Maintenance ...

Page 37: ... damage electronic components Before beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object To add or replace a memory module CAUTION To prevent information loss or an unresponsive system Shut down the computer before adding or replacing memory modules Do not remove a memory module while the computer is on in the Sleep state or in Hibernati...

Page 38: ...Pull away the vanity cover 2 7 Loosen the 2 memory bracket screws 1 8 Remove the memory bracket 2 9 If you are replacing a memory module remove the existing memory module a Pull away the retention clips 1 on each side of the memory module The memory module tilts up 32 Chapter 6 Maintenance ...

Page 39: ...e memory module by the edges only Do not touch the components on the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment press the module 2 into the memory module slot until it is seated c Gently press the memory module 3 down applying pressure to both th...

Page 40: ...rews 2 13 Replace the vanity cover a With the battery bay toward you position the vanity cover at a 45 degree angle from the surface of the computer so that the tabs on the underside of the panel align with the matching slots on the computer 1 34 Chapter 6 Maintenance ...

Page 41: ...ssure to both the left and right edges of the panel until it snaps into place 14 Replace the battery 15 Turn the computer right side up and then reconnect external power and external devices 16 Turn on the computer Adding or replacing memory modules 35 ...

Page 42: ...tened antistatic wipes or an antistatic screen cleaner Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen To avoid this clean the TouchPad with a damp cloth and wash your hands frequently when using the computer WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to c...

Page 43: ...for any reason you cannot recover using the recovery partition tools Create these discs after setting up the computer for the first time Handle these discs carefully and keep them in a safe place The software allows the creation of only one set of recovery discs NOTE If your computer does not include an integrated optical drive you can use an optional external optical drive purchased separately to...

Page 44: ...em Restore If you have not already tried these features try them before using Recovery Manager Recovery Manager recovers only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Recovering using the dedicated recovery partition select models only On some ...

Page 45: ...er to Using system restore points on page 40 Store personal files in the Documents library and back up this folder periodically Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences Using Windows Backup and Restore Windows Backup and Restore allows you to back up individual files o...

Page 46: ...riodically whenever the computer is functioning optimally NOTE If you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 Select Start Control Panel System and Security System 2 In the left pane click System Protection 3 Click the System Protection tab 4 Follow the on screen instructions Restore to a previous date and time To revert t...

Page 47: ...ry us en wwcontact_us html Here you can Chat online with an HP technician NOTE When technical support chat is not available in a particular language it is available in English E mail HP Customer Support Find HP Customer Support worldwide telephone numbers Locate an HP service center Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or ...

Page 48: ... information about the computer including the following Information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use An optional device may be a wireless local area network WLAN device a wireless wide area network WWAN device or an optional Bluetooth device If your computer model includes one or more wirel...

Page 49: ...s computer The computer can operate on DC power within the following specifications Input power Rating Operating voltage 19 V dc 1 58 A 30W Operating current 1 58 A NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms NOTE The computer operating voltage and current can be found on the system regulatory label under the vanity cover of the ...

Page 50: ...power 9 D Digital Media Slot identifying 8 drive light 9 E esc key identifying 6 external monitor port 9 F f11 38 fn key identifying 6 full system recovery 37 H hard drive installing 30 removing 29 headphone audio out jack 9 I input power 43 integrated webcam light identifying 10 internal microphones identifying 10 Internet connection setup 21 ISP using 19 J jacks audio in microphone 9 audio out h...

Page 51: ...2 regulatory label 42 wireless 42 restore points 40 RJ 45 network jack identifying 8 S security cable slot identifying 8 serial number label 41 serial number computer 41 setup of WLAN 21 slots Digital Media 8 security cable 8 speaker identifying 7 supported discs 37 system failure or instability 37 system recovery 38 system restore points 37 40 T TouchPad buttons 4 using 25 TouchPad zone identifyi...

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