Troubleshooting Guide www.hp.com/in 8-8
Troubleshooting
2
Safety and Comfort
WARNING:
Misuse of the computer or failure to establish a safe and
comfortable work environment may result in discomfort or serious injury. Refer
to the
Safety & Comfort Guide
on the
Documentation and Diagnostics CD
and
available at www.hp.com/ergo for more information on choosing a workspace
and creating a safe and comfortable work environment.
Before You Call for Technical Support
If you are having problems with the computer, try the appropriate
solutions below to try to isolate the exact problem before calling for
technical support.
n
Run the diagnostics utility. Refer to Chapter 1, "Computer Diagnostic
Features" for more information.
n
Check the Power LED on the front of the computer to see if it is
flashing. The flashing lights are error codes that will help you
diagnose the problem. Refer to "Interpreting Diagnostic Lights and
Audible Codes" to interpret the codes.
n
If the screen is blank, plug the monitor into a different video port on
the computer if one is available. Or, change out the monitor with a
monitor that you know is functioning properly.
!