3-28
Troubleshooting and Diagnostics
Service Manual
The following table lists POST messages and explanations for reported problems If the system fails
after you make changes in BIOS Setup, reset the notebook, enter BIOS Setup, and install the defaults
or correct the error.
Table 3-5 POST Messages
Message
Description
0200 Failure Fixed Disk
Fixed (hard) disk is not working or not configured properly Make sure the hard
disk is installed properly Run BIOS Setup and make sure the hard disk type is
correctly identified
0210 Stuck key
Stuck key on keyboard
0211 Keyboard error
Keyboard is not working
0212 Keyboard Controller
Failed
Keyboard controller failed the test Might require replacing the motherboard
(contains the keyboard controller)
0213 Keyboard locked—
Unlock key switch
Unlock the system to proceed
0220 Monitor type does not
match CMOS—Run SETUP
Monitor type is not correctly identified in BIOS Setup
0230 Shadow RAM Failed at
offset: nnnn
Shadow RAM failed at offset
nnnn
of the 64k block at which the error was
detected
0231 System RAM Failed at
offset: nnnn
System RAM failed at offset
nnnn
of the 64k block at which the error was
detected
0232 Extended RAM Failed
at offset: nnnn
Extended memory is not working or not configured properly at offset
nnnn
Update to the latest BIOS version
0250 System battery is
dead—Replace and run
SETUP
CMOS clock battery indicator shows that the CMOS battery is dead Connect
the AC adapter
for at least 24 hours, and then run BIOS Setup to reconfigure the system
0251 System CMOS
checksum bad—Default
configuration used
System CMOS has been corrupted or modified incorrectly, perhaps by an
application that changes CMOS data In response, the BIOS has installed the
default Setup values Use BIOS Setup to modify these values if needed If the
error persists, check the system battery Connect the AC adapter for at least
24 hours; replace the motherboard
0260 System timer error
Timer test failed Replace the motherboard
0270 Real time clock error
Real-time clock failed the BIOS test Might require replacing the motherboard
0271 Check date and time
settings
BIOS found the date or time to be out of range, and then reset the real-time
clock You might need to use BIOS Setup to reset the legal date
0280 Previous boot
incomplete—Default
configuration used
Previous POST did not complete successfully POST loads default values and
offers to run BIOS Setup If the failure was caused by incorrect values that are
not corrected, the next boot will likely fail This error is cleared the next time
the system is booted
0281 Memory Size found by
POST differed from CMOS
Memory size found by POST differed from that specified in CMOS
02B0 Diskette drive A error
Drive A: is present but fails the BIOS POST diskette tests Make sure the drive
is defined with the proper diskette type in BIOS Setup, and that the drive is
connected correctly
02B2 Incorrect Drive A
type—run SETUP
Type of floppy drive A: not correctly identified in BIOS Setup