HP Compaq NC4400, Maintenance And Service Manual

Page 1: ...207 002 May 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures ...

Page 2: ... under license SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omi...

Page 3: ...anagement 1 5 1 4 External Components 1 6 1 5 Design Overview 1 20 2 Troubleshooting 2 1 Computer Setup 2 1 Using Computer Setup 2 1 Selecting from the File Menu 2 2 Selecting from the Security Menu 2 3 Selecting from the Diagnostics Menu 2 4 Selecting from the System Configuration Menu 2 5 2 2 Troubleshooting Flowcharts 2 6 ...

Page 4: ... Miscellaneous Not Illustrated 3 15 3 7 Sequential Part Number Listing 3 17 4 Removal and Replacement Preliminaries 4 1 Tools Required 4 1 4 2 Service Considerations 4 2 Plastic Parts 4 2 Cables and Connectors 4 2 4 3 Preventing Damage to Removable Drives 4 3 4 4 Preventing Electrostatic Damage 4 4 4 5 Packaging and Transporting Precautions 4 5 4 6 Workstation Precautions 4 6 4 7 Grounding Equipme...

Page 5: ... 11 5 6 Bluetooth Module 5 12 5 7 External Memory Module 5 14 5 8 Keyboard Cover 5 17 5 9 Keyboard 5 20 5 10 Fan 5 24 5 11 Heat Sink 5 25 5 12 Processor 5 28 5 13 Internal Memory Module 5 30 5 14 Mini Card WLAN Module 5 32 5 15 Display Assembly 5 34 5 16 Button Board 5 48 5 17 Top Cover 5 51 5 18 TouchPad 5 55 5 19 Speaker 5 59 5 20 Infrared Board 5 61 5 21 System Board 5 63 5 22 Modem Module 5 68...

Page 6: ...vi Maintenance and Service Guide Contents 6 Specifications A Screw Listing B Software Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index ...

Page 7: ...nce and Service Guide 1 1 1 Product Description The HP Compaq nc4400 Notebook PC offers advanced modularity Intel Core Duo and Celeron M processors and extensive multimedia support HP Compaq nc4400 Notebook PC ...

Page 8: ... expandable to 4 0 GB Microsoft Windows XP Home Edition or Windows XP Professional varying by computer model Full size Windows keyboard with embedded numeric keypad TouchPad and pointing stick pointing devices including a dedicated vertical scroll region Integrated 10Base T 100Base T 1000Base T Ethernet local area network LAN network interface card NIC with RJ 45 jack Integrated high speed 56K mod...

Page 9: ... Audio speaker Volume up volume mute and volume down buttons Connectors Infrared Audio out headphone Audio in microphone Universal Serial Bus USB v 2 0 3 ports 1 powered Smart adapter power External monitor RJ 45 network RJ 11 modem S Video out PC Card Digital Media Slot Primary battery pack Accessory battery pack Docking connector ...

Page 10: ...abled Enabling stringent security provides enhanced prtotection for the power on password and administrator password and other forms of power on authorization Stringent security is enabled disabled by accessing the Password Options menu in the Computer Setup utility Refer to Section 2 1 Computer Setup for more information 1 Prepare the computer for disassembly refer to Section 5 3 Preparing the Co...

Page 11: ...at extend battery pack operating time and conserve power The computer supports the following power management features Standby Hibernation Setting customization by the user Hotkeys for setting the level of performance Battery calibration Lid switch resume Power button Advanced Configuration and Power Management ACPM compliance ...

Page 12: ...nts Table 1 1 Front Components Item Component Function 1 Wireless light On An integrated wireless device such as a wireless local area network WLAN device and or Bluetooth device is turned on 2 Power light On The computer is on Blinking green The computer is in standby Blinking rapidly Wrong AC adapter is connected Connect an HP Smart AC Adapter Off The computer is off or in hibernation ...

Page 13: ... computer are fully charged If the computer is not connected to an external power source the light is turned off until the battery pack reaches a low battery condition when the light begins blinking amber 4 Drive light Blinking green The hard drive or optical drive is being accessed Amber HP Mobile Data Protection has temporarily parked the hard drive 5 Infrared port Provides wireless communicatio...

Page 14: ...1 8 Maintenance and Service Guide Product Description The external components on the right side of the computer are shown below and described in Table 1 2 Right Side Components ...

Page 15: ...nects USB 1 1 or 2 0 compliant devices to the computer using a standard USB cable or connects an optional external MultiBay or external MultiBay II to the computer This USB port is a powered port that can be used without external power 4 PC Card slot or optional smart card reader On select computer models the PC Card slot may be replaced with an optional smart card reader If your computer has a PC...

Page 16: ...e to the computer The purpose of security solutions is to act as deterrents These deterrents may not prevent a product from being mishandled or stolen 2 Vent Provides airflow to cool internal components To prevent overheating do not obstruct vents Use the computer only a hard flat surface Do not allow a hard surface such as an adjoining printer or a soft surface such as pillows or thick rugs or cl...

Page 17: ... software solutions 6 Power switch When the computer is Off slide toward the front of the computer and release to turn on the computer In standby slide toward the front of the computer and release to exit standby In hibernation slide toward the front of the computer and release to exit hibernation If the computer has stopped responding and Microsoft Windows shutdown procedures cannot be used slide...

Page 18: ...1 12 Maintenance and Service Guide Product Description The external components on the rear panel of the computer are shown below and described in Table 1 4 Rear Panel Components ...

Page 19: ...th 10BASE T 100BASE TX 1000BASE T connectivity 4 Smart adapter power connector Connects an AC adapter an optional AC adapter or an optional power cable 5 External monitor port Connects an optional VGA external monitor or projector 6 S Video out jack Is a 7 pin dual purpose jack It connects an optional S Video device such as a television VCR camcorder overhead projector or video capture card with a...

Page 20: ...1 14 Maintenance and Service Guide Product Description The standard keyboard components of the computer are shown below and described in Table 1 5 Standard Keyboard Components ...

Page 21: ...ck and turns on the caps lock light 3 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 4 Windows logo key Displays the Microsoft Windows Start menu 5 Windows applications key Displays a shortcut menu for items beneath the pointer 6 Arrow keys Moves the cursor around the screen 7 Embedded numeric keypad Can be used like an external nume...

Page 22: ...1 16 Maintenance and Service Guide Product Description The computer top components are shown below and described in Table 1 6 Top Components ...

Page 23: ... and right buttons on an external mouse 4 Pointing stick Moves the pointer 5 Vent Provides airflow to cool internal components To prevent overheating do not obstruct vents Use the computer only a hard flat surface Do not allow a hard surface such as an adjoining printer or a soft surface such as pillows or thick rugs or clothing to block airflow 6 Presentation button Starts the presentation featur...

Page 24: ...1 18 Maintenance and Service Guide Product Description The external components on the bottom of the computer are shown below and described in Table 1 7 Bottom Components ...

Page 25: ...nded Life Battery 4 Vents 3 Provides airflow to cool internal components To prevent overheating do not obstruct vents Use the computer only a hard flat surface Do not allow a hard surface such as an adjoining printer or a soft surface such as pillows or thick rugs or clothing to block airflow 5 Battery bay Holds the battery pack 6 Battery release latch Releases the battery pack from the battery ba...

Page 26: ...oard Memory module Mini Card devices PC Card Pointing stick TouchPad ÄCAUTION To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the left and right sides of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affec...

Page 27: ...void any warranty or exchange allowances 2 1 Computer Setup Computer Setup is a system information and customization utility that can be used even when the operating system is not working or will not load This utility includes settings that are not available in Windows Using Computer Setup Information and settings in Computer Setup are accessed from the File Security Diagnostics or System Configur...

Page 28: ... File Ignore changes and exit and then press enter or Select File Restore defaults and then press enter 4 When you are prompted to confirm your action press f10 Selecting from the File Menu Table 2 1 File Menu Select To Do This System Information View identification information about the computer processor memory and cache size and system ROM View BIOS revision keyboard controller version and batt...

Page 29: ...s Enable disable DriveLock change a DriveLock user or master password DriveLock Settings are accessible only when you enter Computer Setup by turning on not restarting the computer Smart Card Security Enable disable smart card power on support A setup password must be established to use this feature TPM Embedded Security Enable disable Embedded security device state Power on authentication support...

Page 30: ...cs Menu Select To Do This HDD Self Test Options Run a quick comprehensive self test on hard drives in the system that support the test features Memory Check Run a quick comprehensive test on system memory on the following categories Walking 0s Walking 1s High Address line testing Alternate Pattern testing ...

Page 31: ...tartup sequence that can include most bootable devices and media in the system Device Configurations Enable disable Swap Fn Ctrl keys USB legacy support BIOS DMA data transfers Fan Always on while on AC Power Data Execution Prevention LAN Power save Built In Device Options Enable disable Embedded WLAN Device Radio Embedded Bluetooth Device Radio LAN WLAN Switching Wake on LAN from Off Port Options...

Page 32: ...t 2 8 Nonfunctioning Docking Device if applicable 2 9 Flowchart 2 9 No Operating System OS Loading 2 10 Flowchart 2 10 No OS Loading Hard Drive Part 1 2 11 Flowchart 2 11 No OS Loading Hard Drive Part 2 2 12 Flowchart 2 12 No OS Loading Hard Drive Part 3 2 13 Flowchart 2 13 No OS Loading Diskette Drive 2 14 Flowchart 2 14 No OS Loading Optical Drive 2 15 Flowchart 2 15 No Audio Part 1 2 16 Flowcha...

Page 33: ...ing device working Go to Flowchart 2 17 Nonfunc tioning Device Go to Flowchart 2 2 No Power Part 1 Go to Flowchart 2 6 No Video Part 1 All drives working Y Y Y Y Y Y Y Y N N N N N End N N N Go to Flowchart 2 9 NoOperating System OS Loading Go to Flowchart 2 15 No Audio Part 1 Go to Flowchart 2 18 Nonfunc tioning Keyboard or Flowchart 2 19 Nonfunc tioning Pointing Device Check LED board speaker con...

Page 34: ...power Power up in docking device Power up on battery power Power up in docking device Done Reset power Reset power Power up on AC power N Y Y N N Y N N Y Y Y N 1 On select computer models there is a separate reset button 2 On select computer models the computer can be reset using the standby switch and either the lid switch or the main power switch NOTES Go to Flowchart 2 4 No Power Part 3 Go to F...

Page 35: ...from Flowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Done N Y Power on Check battery pack by recharging it moving it to another computer Power on Done Y Replace power supply if applicable N Power on Done Y N Go to Flowchart 2 4 No Power Part 3 ...

Page 36: ...seat AC adapter in computer and at power source Internal or external AC adapter Done Done Done Done Power on Power on Power on Plug directly into AC outlet Power LED on Power outlet active Try different outlet Replace external AC adapter Replace power cord Y N Y Y Y Y N N N N External Internal Go to Flowchart 2 5 No Power Part 4 ...

Page 37: ...boards and replace damaged items Open computer Loose or damaged parts Y Close computer and retest Power on Done N Replace the following items if applicable Check computer operation after each replacement 1 Internal DC DC converter 2 Internal AC adapter 3 Processor board 4 System board NOTE Replace these items as a set to prevent shorting out among components ...

Page 38: ...ay 3 System board Internal or external display Adjust brightness Video OK Done Docking Device Internal Stand alone External Adjust brightness Video OK Done Y Press lid switch to ensure operation Video OK Done Y N Video OK Done Done N Check for bent pins on cable Try another display Internal and external video OK Replace system board Y Y N N NOTE To change from internal to external display use the ...

Page 39: ...ss Video OK Video OK Done Done Check that computer is properly seated in docking device for bent pins on cable and for monitor connection Go to A in Flowchart 2 6 No Video Part 1 Check brightness of external monitor Try another external monitor Internal and external video OK Go to Flowchart 2 8 Nonfunctioning Docking Device if applicable Y Y Y N N N Remove computer from docking device if connected...

Page 40: ...d in docking device and power outlet N Test replacement docking device with new computer Check voltage setting on docking device Reset monitor cable connector at docking device Reinstall computer into docking device Docking device operating Docking device operating Replace docking device Done Done Y Nonfunctioning docking device ...

Page 41: ...g device and power outlet No OS loading NOTE Before beginning troubleshooting always check cable connections cable ends and drives for bent or damaged pins No OS loading from diskette drive go to Flowchart 2 13 No OS Loading Diskette Drive No OS loading from CD ROM or DVD ROM drive go to Flowchart 2 14 No OS Loading Optical Drive No OS loading from network go to Flowchart 2 20 No Network Modem Con...

Page 42: ...drive Nonsystem disk message Go to Flowchart 2 11 No OS Loading Hard Drive Part 2 Reseat external hard drive OS loading Done Boot from CD Go to Flowchart 2 13 No OS Loading Diskette Drive Boot from hard drive Boot from diskette Change boot priority through the Setup Utility and reboot Boot from hard drive Y Y Y Y Y N N N N N Check the Setup utility for correct booting order ...

Page 43: ... Go to Flowchart 2 13 No OS Loading Diskette Drive Format hard drive and bring to a bootable C prompt Create partition and then format hard drive to bootable C prompt Boot from diskette drive Remove diskette and reboot Y N Boot from hard drive Y N Y N Hard drive accessible Y N Hard drive accessible Done Run FDISK Y N Hard drive partitioned Hard drive formatted Y N Y N Computer booted Done Y N Go t...

Page 44: ... Loading Hard Drive Part 2 Clean virus Done N Install OS and reboot Virus on hard drive OS loading from hard drive Y N Y N Y N Diagnostics on diskette Replace hard drive Run diagnostics and follow recommendations Run SCANDISK and check for bad sectors Can bad sectors be fixed Replace hard drive Y N Y N Fix bad sectors Boot from hard drive Replace hard drive Done ...

Page 45: ...mputer Check diskette for system files Try different diskette 1 Replace diskette drive 2 Replace system board Nonsystem disk error OS loading Boot from another device Enable drive and cold boot computer Is diskette drive boot order correct Change boot priority using the Setup Utility Go to Flowchart 2 17 Nonfunc tioning Device Diskette drive enabled in the Setup Utility Go to Flowchart 2 17 Nonfun...

Page 46: ...and reboot computer Go to Flowchart 2 17 Nonfunctioning Device Go to Flowchart 2 17 Nonfunctioning Device Install bootable disc Boots from CD or DVD Boots from CD or DVD Try another bootable disc Booting from another device Booting order correct Correct boot order using the Setup Utility Done Reseat drive Y Y Y Y Y N N N N N Reset the computer Refer to Section 1 2 Resetting the Computer for instru...

Page 47: ...udio N Computer in docking device if applicable Internal audio Audio Done Undock Audio Done Turn up audio internally or externally Go to Flowchart 2 16 No Audio Part 2 Go to Flowchart 2 17 Nonfunctioning Device Y Y Y Y N N N Go to Flowchart 2 16 No Audio Part 2 Replace the docking device ...

Page 48: ...load audio drivers Audio driver in OS configured Audio Y Y Y N N N Correct drivers for application Connect to external speaker Load drivers and set configuration in OS Audio Done Replace audio board and speaker connections in computer if applicable 1 Replace internal speakers 2 Replace audio board if applicable 3 Replace system board ...

Page 49: ...t cables and plugs for bent or broken pins or other damage Reseat device Clear CMOS Done Fix or replace broken item Nonfunctioning device Reattach device Close computer plug in power and reboot Device boots properly Go to Flowchart 2 9 No Operating System OS Loading Device boots properly Replace hard drive Replace diskette drive Replace NIC If integrated NIC replace system board Y N Y N ...

Page 50: ...functioning Keyboard Y N OK Keyboard not operating properly External device works Replace system board Replace system board Connect computer to good external keyboard Reseat internal keyboard connector if applicable Replace internal keyboard or cable OK Y N Y N Done Done ...

Page 51: ...ng Device Y N OK Pointing device not operating properly External device works Replace system board Replace system board Connect computer to good external pointing device Reseat internal pointing device connector if applicable Replace internal pointing device or cable OK Y N Y N Done Done ...

Page 52: ...puter and open No network or modem connection N Done Digital line Network or modem jack active Replace jack or have jack activated Connect to nondigital line NIC modem configured in OS Reload drivers and reconfigure Reseat NIC modem if applicable Replace the NIC modem if applicable Replace system board OK OK Done N N N N Y Y Y Y ...

Page 53: ...r provides an illustrated parts breakdown and a reference for spare part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the computer serial number and computer model number located on the bottom of the computer Serial Number Location ...

Page 54: ...3 2 Maintenance and Service Guide Illustrated Parts Catalog 3 2 Computer Major Components Computer Major Components ...

Page 55: ...Italy Japan Korea 419171 A41 419171 201 419171 221 419171 081 419171 021 419171 051 419171 121 419171 041 419171 151 419171 211 419171 DD1 419171 BB1 419171 061 419171 291 419171 AD1 Latin America Norway Portugal Russia Saudi Arabia Spain Slovakia Sweden Finland Switzerland Taiwan Thailand Turkey The United Kingdom The United States 419171 161 419171 091 419171 131 419171 251 419171 141 419171 071...

Page 56: ...3 4 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 57: ...W 802 11b g Silverton WLAN module for use in the rest of the world ROW 359106 001 359107 001 802 11a b g FRLN WLAN card for MOW use 373888 001 802 11a b g FRLN WLAN card for ROW use 373889 001 802 11a b g FRLN WLAN card for use in Japan 373888 291 802 11a b g FRLN WLAN card for use in Europe 377792 001 802 11a b g DynaStar WLAN card for MOW use 337407 001 802 11a b g DynaStar WLAN card for ROW use...

Page 58: ...3 6 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 59: ... drive cover Memory module compartment cover Not illustrated Computer feet 5 15 Processors include thermal paste Intel Core Duo T2600 2 17 GHz Intel Core Duo T2500 2 00 GHz Intel Core Duo T2400 1 83 GHz Intel Core Duo T2300 1 67 GHz 409972 001 409971 001 409970 001 409969 001 Intel Celeron M 1 60 GHz 419159 001 16 System board 419116 001 17 Speaker 419160 001 18 Modem module high speed 56 K includ...

Page 60: ...3 8 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 61: ...s Continued Item Description Spare Part Number 22 Base enclosure 419110 001 23 6 cell battery pack 419111 001 24 Hard drives all 5400 rpm include cover and frame 100 GB 80 GB 60 GB 419124 001 419126 001 419125 001 25 Bluetooth module includes Bluetooth module cable 419117 001 26 Hard drive cover 419128 001 ...

Page 62: ...3 10 Maintenance and Service Guide Illustrated Parts Catalog 3 3 Display Assembly Components ...

Page 63: ... Display bezel includes fingerprint reader board 419133 001 2 Display inverter 419130 001 3 Microphone 419152 001 4 12 1 inch XGA TFT display panel 419141 001 5 Display Bracket Kit includes display hinges 431167 001 6 Wireless Antenna Kit 419108 001 7 Display enclosure 419138 001 Not illustrated Display Rubber Screw Cover Kit 419142 001 Display Cable Kit 419136 001 ...

Page 64: ...log 3 4 Plastics Kit Table 3 3 Plastics Kit Spare Part Number Information Item Description Spare Part Number Plastics Kit 419157 001 Includes 1 Hard drive cover 2 Bluetooth module cover 3 PC Card slot bezel 4 Memory module compartment cover 5 Computer feet 5 ...

Page 65: ...ce and Service Guide 3 13 3 5 Cable Kit Table 3 4 Cable Kit Spare Part Number Information Item Description Spare Part Number Cable Kit 419118 001 Includes 1 Button board cable 2 Modem cable 3 Bluetooth module cable 4 Pointing stick cable ...

Page 66: ... for use in External MultiBay II and HP Docking Station 373314 001 MultiBay 24X DVD CD RW Combo Drive for use in External MultiBay II and HP Docking Station 373315 001 DVD RW and CD RW Double Layer Combo Drive for use in External MultiBay II and HP Docking Station 375557 001 Screw Kit includes the following screws refer to Appendix A Screw Listing for more information on specifications and usage 3...

Page 67: ...n America Taiwan Thailand and the United States 350188 001 Denmark 350188 081 France 350188 041 Germany 350188 051 Hong Kong and the United Kingdom 350188 031 Israel 350188 BB1 Italy 350188 061 Japan 350188 291 The Netherlands 350188 331 The People s Republic of China 350188 AA1 Saudi Arabia 350188 171 Spain 350188 071 Sweden Finland 350188 B71 Table 3 5 Miscellaneous Spare Part Information Contin...

Page 68: ...for use in Japan 350188 001 Power cord for use in Canada French Canada Latin America Taiwan Thailand and the United States 350188 011 Power cord for use in Australia and New Zealand 350188 021 Power cord for use in Belgium Europe Greece Norway and Portugal 350188 031 Power cord for use in Hong Kong and the United Kingdom 350188 041 Power cord for use in Germany 350188 051 Power cord for use in Fra...

Page 69: ...01 External MultiBay II 366144 001 External MultiBay II power cable and stand 367456 001 8 cell travel battery pack 373314 001 MultiBay 8X DVD ROM Drive for use in External MultiBay II and HP Docking Station 373315 001 MultiBay 24X DVD CD RW Combo Drive for use in External MultiBay II and HP Docking Station 373556 001 Screw Kit 373888 001 802 11a b g FRLN WLAN Mini Card WLAN module for use in most...

Page 70: ...001 802 11a b g FRLN WLAN Mini Card WLAN module for use in Europe 380089 001 HP Docking Station Miscellaneous Plastics Kit 383520 001 Base enclosure cover 383556 001 Screw Kit 383625 001 RTC battery 391174 001 HP Docking Station 120 W AC adapter 409969 001 Intel Core Duo T2300 1 67 GHz processor includes thermal paste 409970 001 Intel Core Duo T2400 1 83 GHz processor includes thermal paste 409971...

Page 71: ...oard includes cable 419116 001 System board 419117 001 Bluetooth module includes Bluetooth module cable 419118 001 Cable Kit 419119 001 Keyboard cover 419120 001 Rear keyboard cover 419124 001 100 GB hard drive 5400 rpm includes cover and frame 419125 001 60 GB hard drive 5400 rpm includes cover and frame 419126 001 80 GB hard drive 5400 rpm includes cover and frame 419127 001 Fan 419128 001 Hard ...

Page 72: ...200 1024 MB memory module 419145 001 PC2 5300 1024 MB memory module 419146 001 PC2 4200 256 MB memory module 419147 001 PC2 5300 256 MB memory module 419148 001 PC2 4200 2048 MB memory module 419149 001 PC2 5300 2048 MB memory module 419150 001 PC2 4200 512 MB memory module 419151 001 PC2 5300 512 MB memory module 419152 001 Microphone 419155 001 12 1 inch XGA TFT display assembly includes wireles...

Page 73: ... pointing stick for use in the United Kingdom 419171 041 Keyboard with pointing stick for use in Germany 419171 051 Keyboard with pointing stick for use in France 419171 061 Keyboard with pointing stick for use in Italy 419171 071 Keyboard with pointing stick for use in Spain 419171 081 Keyboard with pointing stick for use in Denmark 419171 091 Keyboard with pointing stick for use in Norway 419171...

Page 74: ...ard with pointing stick for use in Slovakia 419171 251 Keyboard with pointing stick for use in Russia 419171 281 Keyboard with pointing stick for use in Thailand 419171 291 Keyboard with pointing stick for use in Japan 419171 A41 Keyboard with pointing stick for use in Belgium 419171 AB1 Keyboard with pointing stick for use in Taiwan 419171 AD1 Keyboard with pointing stick for use in Korea 419171 ...

Page 75: ...ter provides essential information for proper and safe removal and replacement service 4 1 Tools Required You will need the following tools to complete the removal and replacement procedures Magnetic screwdriver Phillips P0 and P1 screwdrivers Torx8 screwdriver Flat bladed screwdriver ...

Page 76: ...ts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors ÄCAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during ...

Page 77: ...that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive...

Page 78: ...ases the discharge contains enough power to alter device parameters or melt silicon junctions A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughou...

Page 79: ...parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a sensitive component or assembly Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and ro...

Page 80: ...ipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle electrostatic sensitive components parts and assemblies by the case or PCM laminate Handle these item...

Page 81: ... workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic damage includes Antistatic tape Ant...

Page 82: ... across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V A product can be degraded by as littl...

Page 83: ...ere are as many as 70 screws in 10 different sizes that may have to be removed replaced or loosened when servicing the computer Make special note of each screw and screw lock size and location during removal and replacement Refer to Appendix A Screw Listing for detailed information on screw and screw lock sizes locations and usage ...

Page 84: ...uide Removal and Replacement Procedures 5 1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the computer Serial Number Location ...

Page 85: ...paring the Computer for Disassembly battery pack 0 5 4 Hard Drive 2 loosened to remove the hard drive cover 1 loosened to remove the hard drive 4 removed to disassemble the hard drive 5 5 Computer Feet 0 5 6 Bluetooth Module 2 loosened to remove the Bluetooth module cover 5 7 External Memory Module 2 loosened to remove the memory module compartment cover 5 8 Keyboard Cover 2 5 9 Keyboard 4 5 10 Fa...

Page 86: ...eless devices in your country If you install a device and then receive a warning message remove the device to restore computer functionality Then contact Customer Care 5 15 Display Assembly Display bezel Fingerprint reader board Microphone Display inverter Display panel Display hinges Wireless antenna transceivers and cables 6 4 0 0 1 2 2 2 5 16 Button Board 1 5 17 Top Cover 10 5 18 TouchPad 4 5 1...

Page 87: ...mbly Before you begin any removal or installation procedures 1 Shut down the computer If you are unsure whether the computer is off or in hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord ...

Page 88: ... you b Slide the battery release latch 1 toward the back of the computer The right side of the battery pack disengages from the computer c Lift the right side of the battery pack and swing it to the left 2 and remove it Removing the Battery Pack Reverse the above procedure to install the battery pack Battery Pack Spare Part Number Information 6 cell battery pack 419111 001 ...

Page 89: ...intenance and Service Guide 5 7 5 4 Hard Drive 1 Prepare the computer for disassembly Section 5 3 Hard Drive Spare Part Number Information Hard drives all 5400 rpm include cover and frame 100 GB 80 GB 60 GB 419124 001 419126 001 419125 001 ...

Page 90: ...screws 1 that secure the hard drive cover to the computer 3 Lift the left side of the hard drive cover and swing it to the right 2 and remove it The hard drive cover is available using spare part 419128 001 and is also included in the Plastics Kit spare part number 419157 001 Removing the Hard Drive Cover ...

Page 91: ... Service Guide 5 9 4 Loosen the Phillips PM2 5 13 0 hard drive retention screw 1 5 Grasp the mylar tab 2 on the hard drive and slide the hard drive to the right 3 to disconnect it from the system board 6 Remove the hard drive 4 Removing the Hard Drive ...

Page 92: ...dures 7 Remove the four Phillips PM3 0 4 0 screws 1 that secure the hard drive frame to the hard drive 8 Lift the frame straight up 2 to remove if from the hard drive Removing the Hard Drive Frame Reverse the above procedure to reassemble and install the hard drive ...

Page 93: ...cement Procedures Maintenance and Service Guide 5 11 5 5 Computer Feet The computer feet are adhesive backed rubber pads The feet are included in the Plastics Kit spare part number 419157 001 Replacing the Computer Feet ...

Page 94: ...omputer with the front toward you 4 Loosen the two Phillips PM2 0 5 0 screws 1 that secure the Bluetooth module cover to the computer 5 Remove the Bluetooth module cover 2 The Bluetooth module cover is included in the Plastics Kit spare part number 419157 001 Removing the Bluetooth Module Cover Bluetooth Module Spare Part Number Information Bluetooth module includes Bluetooth module cable 419117 0...

Page 95: ...s Maintenance and Service Guide 5 13 6 Slide the Bluetooth module out of the computer 1 7 Disconnect the Bluetooth module cable 2 from the board Removing the Bluetooth Module Reverse the above procedure to install the Bluetooth module ...

Page 96: ...the computer for disassembly refer to Section 5 3 2 Position the computer with the front toward you Memory Module Spare Part Number Information PC2 5300 2048 MB 1024 MB 512 MB 256 MB 419149 001 419145 001 419151 001 419147 001 PC2 4200 2048 MB 1024 MB 512 MB 256 MB 419148 001 419144 001 419150 001 419146 001 ...

Page 97: ...1 that secure the memory module compartment cover to the computer 4 Lift the left side of the cover and swing it to the right 2 to remove the memory module compartment cover The memory module compartment cover is included in the Plastics Kit spare part number 419157 001 Removing the Memory Module Compartment Cover ...

Page 98: ...ry module The side of the module opposite the socket rises away from the computer 6 Slide the module away from the socket at an angle 2 7 Remove the memory module Memory modules are designed with a notch 3 to prevent incorrect installation into the memory module socket Removing the Memory Module Reverse the above procedure to install an external memory module ...

Page 99: ...Prepare the computer for disassembly Section 5 3 2 Position the computer with the front toward you 3 Remove the two Torx8 T8M2 0 20 0 screws that secure the keyboard cover to the computer Removing the Keyboard Cover Screws Keyboard Cover Spare Part Number Information Keyboard cover 419119 001 ...

Page 100: ...oval and Replacement Procedures 4 Turn the computer right side up with the front toward you 5 Open the computer as far as possible 6 Lift the front edge of the keyboard cover until it detaches from the computer Releasing the Keyboard Cover ...

Page 101: ...oval and Replacement Procedures Maintenance and Service Guide 5 19 7 Lift the keyboard cover straight up and remove it Removing the Keyboard Cover Reverse the above procedure to install the keyboard cover ...

Page 102: ... Canada Germany Greece Hungary Iceland Israel Italy Japan Korea 419171 A41 419171 201 419171 221 419171 081 419171 021 419171 051 419171 121 419171 041 419171 151 419171 211 419171 DD1 419171 BB1 419171 061 419171 291 419171 AD1 Latin America Norway Portugal Russia Saudi Arabia Spain Slovakia Sweden Finland Switzerland Taiwan Thailand Turkey The United Kingdom The United States 419171 161 419171 0...

Page 103: ...Removal and Replacement Procedures Maintenance and Service Guide 5 21 4 Remove the following 1 Three Torx8 T8M2 0 10 0 screws 2 One Torx8 T8M2 0 5 0 screw Removing the Keyboard Screws ...

Page 104: ...toward you 6 Open the computer as far as possible 7 Slide the keyboard back 1 until the pointing stick cable is accessible 8 Release the zero insertion force ZIF connector to which the pointing stick cable is connected and disconnect the pointing stick cable 2 from the system board Disconnecting the Pointing Stick Cable ...

Page 105: ... disengages from the computer 10 Slide the keyboard forward 2 until it rests on the palm rest 11 Release the ZIF connector to which the keyboard cable is connected and disconnect the keyboard cable 3 from the system board 12 Remove the keyboard Removing the Keyboard Reverse the above procedure to install the keyboard ...

Page 106: ...emove the keyboard cover Section 5 8 3 Release the keyboard Section 5 9 4 Disconnect the fan cable 1 from the system board 5 Remove the three Torx8 T8M2 0 7 0 screws 2 that secure the fan to the computer 6 Remove the fan 3 Removing the Fan Reverse the above procedure to install the fan Fan Spare Part Number Information Fan 419127 001 ...

Page 107: ...mbly Section 5 3 2 Remove the keyboard cover Section 5 8 3 Release the keyboard Section 5 9 4 Remove the fan Section 5 10 5 Remove the four Phillips PM2 5 7 0 screws that secure the heat sink to the computer Removing the Heat Sink Screws Heat Sink Spare Part Number Information Heat sink includes thermal paste 419161 001 ...

Page 108: ... to disengage it from the processor 7 Slide the heat sink up and to the right 2 to remove it Due to the adhesive quality of the thermal paste located between the heat sink and processor it may be necessary to move the heat sink from side to side to detach the heat sink from the processor Removing the Heat Sink ...

Page 109: ...rmal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed Thermal paste is included with all heat sink and processor spare part kits Thermal Paste Locations Reverse the above procedure to install the heat sink ...

Page 110: ... 5 3 2 Remove the keyboard cover Section 5 8 3 Release the keyboard Section 5 9 4 Remove the fan Section 5 10 5 Remove the heat sink Section 5 11 Processor Spare Part Number Information Intel Core Duo T2600 2 17 GHz Intel Core Duo T2500 2 00 GHz Intel Core Duo T2400 1 83 GHz Intel Core Duo T2300 1 67 GHz 409972 001 409971 001 409970 001 409969 001 Intel Celeron M 1 60 GHz 419159 001 ...

Page 111: ...cking screw one half turn counterclockwise 1 until you hear a click 7 Lift the processor straight up and remove it 2 The gold triangle 3 on the processor should be aligned with the triangle icon 4 on the processor socket when you install the processor Removing the Processor Reverse the above procedure to install the processor ...

Page 112: ...uter for disassembly Section 5 3 2 Remove the keyboard cover Section 5 8 3 Release the keyboard Section 5 9 Memory Module Spare Part Number Information PC2 5300 2048 MB 1024 MB 512 MB 256 MB 419149 001 419145 001 419151 001 419147 001 PC2 4200 2048 MB 1024 MB 512 MB 256 MB 419148 001 419144 001 419150 001 419146 001 ...

Page 113: ...ule The side of the memory module opposite the socket rises away from the computer 5 Slide the memory module away from the socket at an angle 2 6 Remove the memory module Memory modules are designed with a notch 3 to prevent incorrect installation into the memory module socket Removing the Internal Memory Module Reverse the above procedure to install a memory module ...

Page 114: ...ule for rest of the world ROW use 359107 001 802 11a b g FRLN WLAN card for MOW use 373888 001 802 11a b g FRLN WLAN card for ROW use 373889 001 802 11a b g FRLN WLAN card for use in Japan 373888 291 802 11a b g FRLN WLAN card for use in Europe 377792 001 802 11a b g DynaStar WLAN card for MOW use 337407 001 802 11a b g DynaStar WLAN card for ROW use 337407 002 802 11a b g DynaStar WLAN card for u...

Page 115: ...emove the two Phillips PM2 0 4 0 screws 2 that secure the Mini Card WLAN module to the computer The edge of the Mini Card WLAN module opposite the socket rises away from the computer 6 Remove the Mini Card WLAN module by pulling the module away from the socket at an angle 3 The Mini Card WLAN modules are designed with a notch 4 to prevent incorrect installation Removing a Mini Card WLAN Module Rev...

Page 116: ...ide down with the rear panel toward you 6 Remove the two Torx8 T8M2 0 20 0 screws 1 that secure the base enclosure cover to the computer 7 Remove the two Torx8 T8M2 0 10 0 screws 2 that secure the display assembly to the computer Removing the Display Assembly Screws Display Assembly Spare Part Number Information 12 1 inch XGA TFT display assembly includes wireless antenna transceivers and cables m...

Page 117: ...val and Replacement Procedures Maintenance and Service Guide 5 35 8 Remove the base enclosure cover The base enclosure cover is available using spare part number 383520 001 Removing the Base Enclosure Cover ...

Page 118: ...5 36 Maintenance and Service Guide Removal and Replacement Procedures 9 Disconnect the display cable from the system board Disconnecting the Display Cable ...

Page 119: ...Removal and Replacement Procedures Maintenance and Service Guide 5 37 10 Route the display cable through the opening between the base enclosure and the top cover Releasing the Display Cable ...

Page 120: ...n the computer as far as possible 13 Disconnect the wireless antenna cables from the Mini Card WLAN module 1 14 Disconnect the microphone cable 2 from the system board 15 Remove the wireless antenna cables and the microphone cable from the routing channel 3 and clips 4 through which the cables are routed Disconnecting the Display Cables ...

Page 121: ... and Service Guide 5 39 16 Route the display cable through the opening in the computer 1 17 Remove the two Phillips PM2 0 20 0 screws 2 that secure the display assembly to the computer 18 Remove the display assembly 3 Removing the Display Assembly ...

Page 122: ... display bezel rubber screw covers 1 on the top edge of the display bezel are thicker than the rubber screw covers 2 on the bottom edge of the display bezel The rubber screw covers are available in the Display Rubber Screw Cover Kit spare part number 419142 001 Removing the Display Bezel Screws Display Assembly Subcomponents Spare Parts Number Information Display bezel includes fingerprint reader ...

Page 123: ...ide 5 41 20 Flex the insides edges of the left 1 and top and bottom 2 edges of the display bezel until the bezel disengages from the display enclosure 21 Swing the bezel 3 up and to the right until it rests beside the display assembly Releasing the Display Bezel ...

Page 124: ...ntenance and Service Guide Removal and Replacement Procedures 22 Disconnect the fingerprint reader board cable from the fingerprint reader board Removing the Fingerprint Reader Board 23 Remove the display bezel ...

Page 125: ...ment Procedures Maintenance and Service Guide 5 43 24 Remove the microphone from the clip in the display enclosure Removing the Microphone Display Assembly Subcomponents Spare Part Number Information Microphone 419152 001 ...

Page 126: ...M2 0 6 0 screw 1 that secures the display inverter to the display enclosure 26 Disconnect the display 2 and backlight cables 3 from the inverter 27 Remove the display inverter 4 Removing the Display Inverter Display Assembly Subcomponents Spare Part Number Information Display inverter 419130 001 ...

Page 127: ... the two Phillips PM2 0 6 0 screws 1 that secure the display panel to the display enclosure 29 Remove the display panel 2 from the display enclosure Removing the Display Panel Display Assembly Subcomponents Spare Part Number Information 12 1 inch WXGA TFT display panel 419141 001 ...

Page 128: ...play hinges are included in the Display Bracket Kit spare part number 431167 001 30 If it is necessary to replace the display hinges remove the Phillips PM2 0 6 0 screw 1 that secures each hinge to the display enclosure 31 Remove the display hinges 2 Removing the Display Hinges ...

Page 129: ... 6 0 screw 1 that secures each transceiver to the display enclosure 33 Remove the wireless antenna transceivers 2 and cables 3 from the display enclosure Removing the Wireless Antenna Transceivers and Cables Reverse the above procedure to reassemble and install the display assembly Display Assembly Subcomponents Spare Part Number Information Wireless Antenna Kit 419108 001 ...

Page 130: ...utton Board 1 Prepare the computer for disassembly Section 5 3 and remove the following components a Keyboard cover Section 5 8 b Keyboard Section 5 9 c Display assembly Section 5 15 Button Board Spare Part Number Information Button board includes button board cable 419112 001 ...

Page 131: ... Procedures Maintenance and Service Guide 5 49 2 Disconnect the button board cable 1 from the system board 3 Remove the Phillips PM2 0 4 0 screw 2 that secures the button board to the top cover Removing the Button Board Screw ...

Page 132: ...rvice Guide Removal and Replacement Procedures 4 Lift the left side of the button board 1 5 Slide the button board to the left 2 and remove it Removing the Button Board Reverse the above procedure to install the button board ...

Page 133: ...isassembly Section 5 3 and remove the following components a Hard drive Section 5 4 b Keyboard cover Section 5 8 c Keyboard Section 5 9 d Display assembly Section 5 15 e Button board Section 5 16 2 Turn the computer upside down with the front toward you Top Cover Spare Part Number Information Top cover 419163 001 ...

Page 134: ...5 52 Maintenance and Service Guide Removal and Replacement Procedures 3 Remove the seven Torx8 T8M2 0 10 0 screws that secure the top cover to the computer Removing the Top Cover Screws Part 1 ...

Page 135: ...rd you 5 Remove the two Torx8 T8M2 0 20 0 screws 1 that secure the rear keyboard cover to the computer 6 Remove the rear keyboard cover 2 The rear keyboard cover is available using spare part number 419120 001 7 Remove the Phillips PM2 0 4 0 screw 3 that secures the top cover to the computer Removing the Rear Keyboard Cover ...

Page 136: ...es 8 Disconnect the TouchPad cable 1 from the system board 9 Lift the rear edge of the top cover 2 until it disengages from the base enclosure 10 Lift the top cover straight up 3 and remove it Removing the Top Cover Reverse the above procedure to install the top cover ...

Page 137: ... remove the following components a Hard drive Section 5 4 b Keyboard cover Section 5 8 c Keyboard Section 5 9 d Display assembly Section 5 15 e Button board Section 5 16 f Top cover Section 5 17 2 Turn the top cover upside down with the front toward you TouchPad Spare Part Number Information TouchPad includes cable and bracket 419165 001 ...

Page 138: ...5 56 Maintenance and Service Guide Removal and Replacement Procedures 3 Remove the four Phillips PM2 0 4 0 screws that secure the TouchPad bracket to the top cover Removing the TouchPad Bracket Screws ...

Page 139: ...lacement Procedures Maintenance and Service Guide 5 57 4 Lift the right side of the TouchPad bracket 1 until it rests at an angle 5 Slide the TouchPad bracket to the right 2 and remove it Removing the TouchPad Bracket ...

Page 140: ... to which the TouchPad cable is attached and disconnect the TouchPad cable 1 7 Slide the TouchPad 2 to the right and remove it 8 If it is necessary to replace the TouchPad cable disconnect the cable 3 from the TouchPad board Removing the TouchPad Reverse the above procedure to install the TouchPad ...

Page 141: ...the computer for disassembly Section 5 3 and remove the following components a Hard drive Section 5 4 b Keyboard cover Section 5 8 c Keyboard Section 5 9 d Display assembly Section 5 15 e Button board Section 5 16 f Top cover Section 5 17 Speaker Spare Part Number Information Speaker 419160 001 ...

Page 142: ...nnect the speaker cable 1 from the system board and route the cable under the infrared board cable 2 3 Remove the two Torx8 T8M2 0 5 0 screws 3 that secure the speaker to the computer 4 Remove the speaker 4 Removing the Speaker Reverse the above procedure to install the speaker ...

Page 143: ...embly Section 5 3 and remove the following components a Hard drive Section 5 4 b Keyboard cover Section 5 8 c Keyboard Section 5 9 d Display assembly Section 5 15 e Button board Section 5 16 f Top cover Section 5 17 g Speaker Section 5 19 Infrared Board Spare Part Number Information Infrared board includes cable 419113 001 ...

Page 144: ...o which the infrared board cable is connected and disconnect the cable 1 from the system board 3 Remove the Torx8 T8M2 0 5 0 screw 2 that secures the infrared board to the system board 4 Remove the infrared board 3 Removing the Infrared Board Reverse the above procedure to install the infrared board ...

Page 145: ...ard WLAN module Section 5 14 Modem module Section 5 22 RTC battery Section 5 23 1 Prepare the computer for disassembly Section 5 3 and remove the following components a Hard drive Section 5 4 b Bluetooth module Section 5 6 c Keyboard cover Section 5 8 d Keyboard Section 5 9 e Fan Section 5 10 f Heat sink Section 5 11 g Display assembly Section 5 15 h Button board Section 5 16 i Top cover Section 5...

Page 146: ...l and Replacement Procedures 2 Disconnect the Bluetooth module cable 1 from the system board and remove the cable 3 Remove the four Torx8 T8M2 0 5 0 screws 2 that secure the system board to the computer Removing the System Board Screws Part 1 ...

Page 147: ...rt frame to the computer 5 Remove the hinge saddle 2 6 Remove the Torx8 T8M2 0 8 0 screw 3 that secures the thermal shield to the computer 7 Remove the thermal shield 4 The hinge saddle is available using spare part number 419129 001 The thermal shield is available using spare part number 419162 001 Removing the System Board Screws Part 2 ...

Page 148: ...dures The thermal paste should be thoroughly cleaned from the surfaces of the video chip shield 1 and video chip 2 each time the shield is removed Thermal paste is included with the system board spare part kit Video Chip Shield and Video Chip Thermal Paste Locations ...

Page 149: ...ide 5 67 8 Lift the left side of the system board 1 until the hard drive connector 2 is clear of the base enclosure 9 Slide the system board 3 to the left at an angle and remove it Removing the System Board Reverse the above procedure to install the system board ...

Page 150: ... Keyboard cover Section 5 8 d Keyboard Section 5 9 e Fan Section 5 10 f Heat sink Section 5 11 g Display assembly Section 5 15 h Button board Section 5 16 i Top cover Section 5 17 j Speaker Section 5 19 k Infrared board Section 5 20 l System board Section 5 21 2 Turn the system board upside down with the front toward you Modem Module Spare Part Number Information Modem module high speed 56 K inclu...

Page 151: ...two connectors 1 on the system board 4 Remove the two Phillips PM2 0 4 0 screws 2 that secure the modem board to the system board 5 Lift the right side of the modem board 3 to disconnect it from the system board 6 Remove the modem board Removing the Modem Board Reverse the above procedure to install the modem board ...

Page 152: ... module Section 5 6 c Keyboard cover Section 5 8 d Keyboard Section 5 9 e Fan Section 5 10 f Heat sink Section 5 11 g Display assembly Section 5 15 h Button board Section 5 16 i Top cover Section 5 17 j Speaker Section 5 19 k Infrared board Section 5 20 l System board Section 5 21 2 Turn the system board upside down with the left side toward you RTC Battery Spare Part Number Information RTC batter...

Page 153: ...es Maintenance and Service Guide 5 71 3 Remove the RTC battery from the system board socket Removing the RTC Battery Reverse the above procedure to install the RTC battery Make sure the RTC battery is installed with the sign facing up ...

Page 154: ...ht front to back Width Depth 30 2 to 31 5 mm 285 mm 235 mm 1 19 to 1 24 in 11 22 in 9 in Weight 1 81 kg 3 99 lbs Input Power Operating voltage Operating current 18 5 V dc 3 5 A 65 W 3 5 A Temperature Operating not writing to optical disc Operating writing to optical disc Nonoperating 0 C to 35 C 5 C to 35 C 20 C to 60 C 32 F to 95 F 41 F to 95 F 4 F to 140 F ...

Page 155: ...to 12 192 m 50 ft to 10 000 ft 50 ft to 40 000 ft Shock Operating Nonoperating 125 g 2 ms half sine 200 g 2 ms half sine Random Vibration Operating Nonoperating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this r...

Page 156: ... 1 cm 39 1 cm 8 1 in 13 0 in 15 4 in Number of colors Up to 16 8 million Contrast ratio 150 1 Brightness 150 nits typical Pixel resolution Pitch Format Configuration 0 300 0 300 mm 1024 768 RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 3 5 W Viewing angle 65 horizontal 50 vertical typical ...

Page 157: ... ATA security Seek times typical read including setting Single track Average Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical blocks 195 363 650 156 301 488 117 210 240 Disk rotational speed 5400 rpm 5400 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F Certain restrictions and exclusions apply Consult Customer Care for details 1 GB 1 billion bytes when referring to h...

Page 158: ... Ion Battery Pack Dimensions Height Width Depth Weight 2 00 cm 9 40 cm 13 40 cm 0 34 kg 0 79 in 3 70 in 5 28 in 0 75 lb Energy Voltage Amp hour capacity Watt hour capacity 10 8 V 4 8 Ah 52 Wh Temperature Operating Nonoperating 5 C to 45 C 0 C to 60 C 41 F to 113 F 32 F to 140 F ...

Page 159: ... System DMA Hardware DMA System Function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 ...

Page 160: ...Intel 82801DB DBM USB2 Enhanced Host Controller 24CD IRQ4 COM1 IRQ5 Conexant AC Link Audio Intel 82801DB DBM SMBus Controller 24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Microsoft ACPI compliant system IRQ10 Intel USB UHCI controller 24C2 Intel 82852 82855 GM GME Graphic Controller Realtek RTL8139 Family PCI fast Ethernet Controller...

Page 161: ...ller TI PCI1410 CardBus controller IRQ12 Synaptics PS 2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel Default configuration audio possible configurations are IRQ5 IRQ7 IRQ9 IRQ10 or none PC Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 Table 6 6 System Interrupts Continued ...

Page 162: ...controller no 1 022 024 Opti chipset configuration registers 025 03F Unused 02E 02F 87334 Super I O configuration for CPU 040 05F Counter timer registers 044 05F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable RTC 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused 0A0 0A1 Interrupt controller no 2 ...

Page 163: ...sy clear reset 0F2 0FF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1F0 1F7 Primary fixed disk controller 1F8 200 Unused 201 Joystick decoded in ESS1688 202 21F Unused 220 22F Entertainment audio 230 26D Unused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port Table 6 7 System I O Addresses Continued ...

Page 164: ...allel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 Table 6 7 Sy...

Page 165: ...A0000 000BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 00FFFFFF Extended memory 58 MB 01000000 047FFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4 GB 08200000 FFFEFFFF Unused 64 KB FFFF0000 FFFFFFFF System BIOS ...

Page 166: ...crew Listing This appendix provides specification and reference information for the screws and screw locks used in the computer All screws and screw locks listed in this appendix are available in the Screw Kit spare part number 373556 001 ...

Page 167: ...hread Head Width Black 6 5 0 mm 2 0 mm 4 5 mm Where used 1 Two screws that secure the hard drive cover to the computer screws are captured on the cover by C clips documented in Section 5 4 2 Two screws that secure the memory module compartment cover to the computer screws are captured on the cover by C clips documented in Section 5 7 mm ...

Page 168: ...rew Locations Table A 1 Phillips PM2 0 5 0 Screw Continued Color Qty Length Thread Head Width Black 6 5 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the Bluetooth module cover to the computer screws are captured on the cover by C clips documented in Section 5 6 mm ...

Page 169: ...th Thread Head Width Black 1 13 0 mm 2 5 mm 5 5 mm Where used 1 One screw that secures the hard drive to the computer screw is captured on the cover by a C clip documented in Section 5 4 mm Table A 3 Phillips PM3 0 4 0 Screw Color Qty Length Thread Head Width Silver 4 4 0 mm 3 0 mm 5 0 mm Where used 2 Four screws that secure the hard drive frame to the hard drive documented in Section 5 4 mm ...

Page 170: ...e Guide A 5 Torx T8M2 0 20 0 Screw Locations Table A 4 Torx T8M2 0 20 0 Screw Color Qty Length Thread Head Width Black 8 20 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the keyboard cover to the computer documented in Section 5 8 mm ...

Page 171: ...ng Torx T8M2 0 20 0 Screw Locations Table A 4 Torx T8M2 0 20 0 Screw Continued Color Qty Length Thread Head Width Black 8 20 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the base enclosure cover to the computer documented in Section 5 15 mm ...

Page 172: ... A 7 Torx T8M2 0 20 0 Screw Locations Table A 4 Torx T8M2 0 20 0 Screw Continued Color Qty Length Thread Head Width Black 8 20 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the display assembly to the computer documented in Section 5 15 mm ...

Page 173: ...ing Torx T8M2 0 20 0 Screw Locations Table A 4 Torx T8M2 0 20 0 Screw Continued Color Qty Length Thread Head Width Black 8 20 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the rear keyboard cover to the computer documented in Section 5 17 mm ...

Page 174: ...Table A 5 Torx T8M2 0 10 0 Screw Color Qty Length Thread Head Width Black 12 10 0 mm 2 0 mm 4 5 mm Where used 1 Three screws that secure the keyboard to the computer documented in Section 5 9 2 Two screws that secure the display assembly to the computer documented in Section 5 15 mm ...

Page 175: ... Listing Torx T8M2 0 10 0 Screw Locations Table A 5 Torx T8M2 0 10 0 Screw Continued Color Qty Length Thread Head Width Black 12 10 0 mm 2 0 mm 4 5 mm Where used 7 screws that secure the top cover to the computer documented in Section 5 17 mm ...

Page 176: ...vice Guide A 11 Torx T8M2 0 5 0 Screw Location Table A 6 Torx T8M2 0 5 0 Screw Color Qty Length Thread Head Width Black 8 5 0 mm 2 0 mm 4 5 mm Where used One screw that secures the keyboard to the computer documented in Section 5 9 mm ...

Page 177: ...ble A 6 Torx T8M2 0 5 0 Screw Continued Color Qty Length Thread Head Width Black 8 5 0 mm 2 0 mm 4 5 mm Where used 1 Two screws that secure the speaker to the computer documented in Section 5 19 2 One screw that secures the infrared board to the computer documented in Section 5 20 mm ...

Page 178: ...ide A 13 Torx T8M2 0 5 0 Screw Locations Table A 6 Torx T8M2 0 5 0 Screw Continued Color Qty Length Thread Head Width Black 8 5 0 mm 2 0 mm 4 5 mm Where used 4 screws that secure the system board to the computer documented in Section 5 21 mm ...

Page 179: ...uide Screw Listing Torx T8M2 0 8 0 Screw Locations Table A 7 Torx T8M2 0 8 0 Screw Color Qty Length Thread Head Width Black 5 8 0 mm 2 0 mm 5 0 mm Where used 3 screws that secure the fan to the computer documented in Section 5 10 mm ...

Page 180: ...Screw Continued Color Qty Length Thread Head Width Black 5 8 0 mm 2 0 mm 5 0 mm Where used 1 One screw that secures the system board and display support frame to the computer documented in Section 5 21 2 One screw that secures the system board and thermal shield to the computer documented in Section 5 21 mm ...

Page 181: ...crew Listing Phillips PM2 5 7 0 Screw Locations Table A 8 Phillips PM2 5 7 0 Screw Color Qty Length Thread Head Width Black 4 7 0 mm 2 5 mm 5 0 mm Where used 4 screws that secure the heat sink to the computer documented in Section 5 11 mm ...

Page 182: ... A 17 Phillips PM2 0 4 0 Screw Locations Table A 9 Phillips PM2 0 4 0 Screw Color Qty Length Thread Head Width Silver 10 4 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the Mini Card WLAN module to the computer documented in Section 5 14 mm ...

Page 183: ...le A 9 Phillips PM2 0 4 0 Screw Continued Color Qty Length Thread Head Width Silver 10 4 0 mm 2 0 mm 4 0 mm Where used 1 One screw that secures the button board to the computer documented in Section 5 16 2 One screw that secures the top cover to the computer documented in Section 5 17 mm ...

Page 184: ...19 Phillips PM2 0 4 0 Screw Locations Table A 9 Phillips PM2 0 4 0 Screw Continued Color Qty Length Thread Head Width Silver 10 4 0 mm 2 0 mm 4 0 mm Where used 4 screws that secure the TouchPad bracket to the top cover documented in Section 5 18 mm ...

Page 185: ...ng Phillips PM2 0 4 0 Screw Locations Table A 9 Phillips PM2 0 4 0 Screw Continued Color Qty Length Thread Head Width Silver 10 4 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the modem module to the system board documented in Section 5 22 mm ...

Page 186: ...A 21 Phillips PM2 0 6 0 Screw Locations Table A 10 Phillips PM2 0 6 0 Screw Color Qty Length Thread Head Width Silver 11 6 0 mm 2 0 mm 5 0 mm Where used 4 screws that secure the display bezel to the display assembly documented in Section 5 15 mm ...

Page 187: ...illips PM2 0 6 0 Screw Location Table A 10 Phillips PM2 0 6 0 Screw Continued Color Qty Length Thread Head Width Silver 11 6 0 mm 2 0 mm 5 0 mm Where used One screw that secures the display inverter to the display assembly documented in Section 5 15 mm ...

Page 188: ...llips PM2 0 6 0 Screw Continued Color Qty Length Thread Head Width Silver 11 6 0 mm 2 0 mm 5 0 mm Where used 1 Two screws that secure the display panel to the display assembly documented in Section 5 15 2 Two screws that secure the display hinges to the display assembly documented in Section 5 15 mm ...

Page 189: ... PM2 0 6 0 Screw Locations Table A 10 Phillips PM2 0 6 0 Screw Continued Color Qty Length Thread Head Width Silver 11 6 0 mm 2 0 mm 5 0 mm Where used 2 screws that secure the wireless antenna transceivers to the display assembly documented in Section 5 15 mm ...

Page 190: ...tions can be copied to a CD or to a DVD using HP Backup and Recovery Manager Formatted DVD RW discs and DVD RW double layer discs are not compatible with HP Backup and Recovery Manager The computer must be connected to external power before you perform backup and recovery procedures Safeguarding Your Data To safeguard your documents store personal files in the My Documents folder and periodically ...

Page 191: ... discs This process will take several minutes depending on the file size and the speed of the computer To back up specific files or folders 1 Select Start All Programs HP Backup Recovery HP Backup and Recovery Manager 2 Click Next 3 Click Back up to protect system settings and important data files and then click Next 4 Click Back up individual files and folders and then click Next The Backup Wizar...

Page 192: ...of data being stored To back up your entire hard drive 1 Select Start All Programs HP Backup Recovery HP Backup and Recovery Manager 2 Click Next 3 Click Back up to protect system settings and important data files and then click Next 4 Click Back up entire hard drive and then click Next The Back up entire hard disk page opens 5 Click Next 6 Select the location for the backup files and then click N...

Page 193: ...ends that you create recovery points Before you add or extensively modify software or hardware Periodically whenever the system is performing optimally Recovering to an earlier recovery point does not affect data files or e mails created since that recovery point After you create a recovery point you are prompted to schedule subsequent recovery points You can schedule recovery points for a specifi...

Page 194: ...ions Click Next to further define the settings A summary of your system recovery point settings is displayed 4 Follow the on screen instructions Recovery HP Backup and Recovery Manager analyzes the hard drive and creates a dedicated hard drive recovery partition on the hard drive large enough to store a copy of the full factory image You can choose whether you want to store that copy on the recove...

Page 195: ... from another drive or from recovery discs that you create Creating Recovery Discs Highly Recommended After setting up the computer for the first time you can create a set of recovery discs of the full factory image using Recovery Media Creator in the HP Backup and Recovery Manager The recovery discs are used to start up boot the computer and recover the operating system and software to factory se...

Page 196: ...ill be prompted to continue the disc creation process where you left off To create a set of recovery discs 1 Select Start All Programs HP Backup Recovery HP Backup and Recovery Manager 2 Click Next 3 Click Create factory software recovery CDs or DVDs to recover the system Highly recommended and then click Next The Recovery Media Creator page opens 4 Click Next 5 Click Write to CD DVD and then clic...

Page 197: ...very Manager 3 Click Next 4 Click Recover important files or the entire system and then click Next 5 Click a recovery option and then click Next If you choose to recover the system the computer restarts and recovery begins 6 Follow the on screen instructions Initiating a Recovery from the Hard Drive Recovery Partition To initiate a recovery from the hard drive recovery partition 1 Back up all pers...

Page 198: ...e only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight Careful handling should be exercised when removing these components Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations Fo...

Page 199: ...assembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 Disassembly procedures differ from one display assembly to another The procedures provided in this appendix are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another ...

Page 200: ...ance and Service Guide C 3 Perform the following steps to disassemble the display assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly Removing the Display Bezel Screw Covers and Screws ...

Page 201: ... Component Recycling 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Removing the Display Bezel ...

Page 202: ...Display Component Recycling Maintenance and Service Guide C 5 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 Removing the Display Inverter ...

Page 203: ...vice Guide Display Component Recycling 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure Removing the Display Panel Assembly ...

Page 204: ...ponent Recycling Maintenance and Service Guide C 7 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel Removing the Display Panel Frame Screws ...

Page 205: ...ide Display Component Recycling 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 10 Remove the display panel frame 2 from the display panel Removing the Display Frame ...

Page 206: ...ntenance and Service Guide C 9 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it forward 13 Remove the backlight cover Removing the Backlight Cover ...

Page 207: ... 10 Maintenance and Service Guide Display Component Recycling 14 Turn the display panel right side up 15 Remove the backlight cables 1 from the clip 2 in the display panel Releasing the Backlight Cables ...

Page 208: ...Display Component Recycling Maintenance and Service Guide C 11 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel Removing the Backlight Frame ...

Page 209: ...ycling ÅWARNING The backlight contains mercury Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Slide the backlight out of the backlight frame Removing the Backlight ...

Page 210: ...nnect the display cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel Releasing the LCD Panel ...

Page 211: ...C 14 Maintenance and Service Guide Display Component Recycling 23 Remove the LCD panel Removing the LCD Panel 24 Recycle the LCD panel and backlight ...

Page 212: ...Maintenance and Service Guide D 1 D Connector Pin Assignments Table D 1 Audio Out Headphone Pin Signal Pin Signal 1 Audio out left channel 3 Ground 2 Audio out right channel ...

Page 213: ... Service Guide Connector Pin Assignments Table D 2 Audio In Microphone Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Table D 3 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground ...

Page 214: ...intenance and Service Guide D 3 Table D 4 S Video Out Pin Signal Pin Signal 1 S VHS color C signal 5 TV CD 2 Composite video signal 6 S VHS intensity ground 3 S VHS intensity Y signal 7 Composite video ground 4 S VHS color ground ...

Page 215: ...ble D 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog ...

Page 216: ...Connector Pin Assignments Maintenance and Service Guide D 5 Table D 6 RJ 11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused ...

Page 217: ...D 6 Maintenance and Service Guide Connector Pin Assignments Table D 7 RJ 45 Network Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused ...

Page 218: ...computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased Power cord sets for use in other countries must meet the requirements of the country where the computer is used ...

Page 219: ... be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector...

Page 220: ...oupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and re...

Page 221: ...ler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fi...

Page 222: ... 1 19 battery light 1 7 battery pack removal 5 6 spare part number 3 10 3 20 5 6 specifications 6 5 battery release latch 1 19 Bluetooth module removal 5 12 spare part number 3 10 3 20 5 12 Bluetooth module cable 3 14 Bluetooth module cover illustrated 3 13 removal 5 12 bottom components 1 18 button board removal 5 48 spare part number 3 3 3 20 5 48 button board cable 3 14 C Cable Kit components 3...

Page 223: ...ations 4 2 D design overview 1 20 Digital Media Slot 1 9 disassembly sequence chart 5 3 diskette drive OS loading problems 2 19 precautions 4 3 display assembly removal 5 34 spare part number 3 3 3 21 5 34 specifications 6 3 display bezel illustrated 3 11 spare part number 3 12 3 21 5 40 Display Bracket Kit spare part number 3 12 3 23 Display Cable Kit spare part number 3 12 3 21 display component...

Page 224: ...4 spare part number 3 3 3 20 5 24 features 1 2 feet illustrated 3 13 locations 5 11 fingerprint reader 1 7 flowcharts troubleshooting no audio 2 21 2 22 no network modem connection 2 26 no OS loading 2 15 no OS loading from diskette drive 2 19 no OS loading from hard drive 2 16 2 17 2 18 no OS loading from optical drive 2 20 no power 2 8 2 10 2 11 no video 2 12 2 13 nonfunctioning device 2 23 nonf...

Page 225: ... Docking Station spare part number 3 15 3 20 I I O address specifications 6 9 Info Center button 1 11 infrared board removal 5 61 spare part number 3 8 3 20 5 61 infrared port 1 7 interrupt specifications 6 7 K keyboard removal 5 20 spare part numbers 3 3 3 22 3 23 5 20 troubleshooting 2 24 keyboard components 1 14 keyboard cover removal 5 17 spare part number 3 3 3 20 5 17 keypad keys 1 15 L left...

Page 226: ...Drive spare part number 3 15 3 18 MultiBay DVD ROM Drive spare part number 3 15 3 18 N network jack location 1 13 pin assignments D 6 network troubleshooting 2 26 nonfunctioning device troubleshooting 2 14 2 23 num lock key 1 15 O optical drive OS loading problems 2 20 precautions 4 3 P packing precautions 4 5 password clearing 1 4 PC Card slot 1 9 PC Card slot bezel 3 13 plastic parts 4 2 Plastic...

Page 227: ...jack location 1 13 pin assignments D 6 RTC battery removal 5 70 spare part number 3 8 3 19 5 70 S Screw Kit contents A 1 spare part number 3 15 3 18 3 19 A 1 screw listing A 1 security cable slot 1 10 serial number 3 1 5 2 service considerations 4 2 smart card reader 1 9 software backup and recovery B 1 speaker location 1 11 removal 5 59 spare part number 3 8 3 22 5 59 specifications battery pack ...

Page 228: ...ne 1 17 transporting precautions 4 5 travel battery spare part number 3 15 3 18 troubleshooting audio 2 21 Computer Setup 2 1 expansion product 2 14 flowcharts 2 6 keyboard 2 24 modem 2 26 network 2 26 nonfunctioning device 2 14 2 23 OS loading 2 15 overview 2 1 pointing device 2 25 power 2 8 video 2 12 U Universal Serial Bus USB port location 1 9 1 11 1 13 pin assignments D 2 unknown password 1 4...