Troubleshooting
Maintenance and Service Guide
2–9
Flowchart 2.1—Initial Troubleshooting
Connecting
to network
or modem?
Begin
troubleshooting.
Is there
power?
Is the OS
loading?
Is there video?
(no boot)
Is there
sound?
Beeps,
LEDs, or error
messages?
Keyboard/
pointing
device work-
ing?
Go to
“Flowchart
2.17—Nonfunc-
tioning Device.”
Go to
“Flowchart
2.2—No Power,
Part 1.”
Go to
“Flowchart
2.6—No Video,
Part 1.”
All drives
working?
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
End
N
N
N
Go to
“Flowchart
2.9—No Operating
System (OS)
Loading.”
Go to
“Flowchart
2.15—No Audio,
Part 1.”
Go to
“Flowchart
2.18—Nonfunc-
tioning Keyboard”
or
“Flowchart
2.19—Nonfunc-
tioning Pointing
Device.”
Check
LED board,
speaker
connections.
Go to
“Flowchart
2.20—No
Network/Modem
Connection.”
Summary of Contents for Compaq NC8230
Page 72: ...4 4 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...
Page 74: ...4 6 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...
Page 76: ...4 8 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...
Page 78: ...4 10 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...
Page 80: ...4 12 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...
