11-12
Troubleshooting
Writer: kmosby Project: Compaq Professional Workstation SP700 Reference Guide Comments: 320280-002
File Name: L-CH11.DOC Last Saved On: 12/11/98 4:29 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Solving Network Problems
Continued
Problem
Possible Cause
Possible Solution
Diagnostics reports a
failure.
Possible resource conflict
with another expansion board.
Factory default is 300h to
30Fh for Ethernet. Either
remove and reconfigure
the conflicting expansion
board, or reconfigure the
network controller. If the
address is changed,
ensure that the drive
parameters match the
new I/O address for the
network controller.
The cable is not securely
connected.
Ensure that the cable is
securely attached to the
network connector and
that the other end of the
cable is securely attached
to the correct device.
The cable is attached to the
incorrect connector.
Ensure that the cable is
attached to the correct
connector.
There is a problem with the
cable or a device at the other
end of the cable.
Ensure that the cable and
device at the other end
are operating correctly.
The network controller is
defective.
Contact your Compaq
authorized service
provider.
Network controller interrupt
overlaps the interrupt of an
expansion board.
Run the Setup utility and
modify the network
controller memory value.
Continued