11-14
Troubleshooting
Writer: kmosby Project: Compaq Professional Workstation SP700 Reference Guide Comments: 320280-002
File Name: L-CH11.DOC Last Saved On: 12/11/98 4:29 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Solving Network Problems
Continued
Problem
Possible Cause
Possible Solution
Network controller
stopped working when an
expansion board was
added to the workstation.
(
Continued)
The network controller
requires drivers.
Verify that the drivers
were not accidentally
deleted when the drivers
for a new expansion
board were installed.
The files containing the
network drivers are corrupted.
Reinstall the network
drivers using your
Compaq SmartStart for
Workstations CD.
Network controller
stopped working without
apparent cause.
The files containing the
network drivers are corrupted.
Reinstall the network
drivers using your
Compaq SmartStart for
Workstations CD.
The cable is not securely
connected.
Ensure that the cable is
securely attached to the
network connector and
that the other end of the
cable is securely attached
to the correct device.
The network controller is
defective.
Contact your Compaq
authorized service
provider.