3
Illustrated parts catalog
NOTE:
HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to
, select your country or region, and then
follow the on-screen instructions.
Service label
When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag.
IMPORTANT:
Check the following locations for the labels described in this section: the bottom of
the computer, inside the battery bay, under the service door, or on the back of the display.
●
Service label—Provides important information to identify your computer. When contacting support, you
will probably be asked for the serial number, and possibly for the product number or the model number.
Locate these numbers before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that most
closely matches the service label on your computer.
Item
Description
Function
(1)
Serial number (s/n)
This is an alphanumeric identifier that is unique to
each product.
(2)
Part number/Product number (p/n)
This number provides specific information about
the product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.
(3)
Warranty period
This number describes the duration of the warranty
period for the computer.
(4)
Model description
This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
Service label
13
Summary of Contents for CTO 13t-ab000
Page 4: ...iv Safety warning notice ...
Page 7: ...11 Recycling 66 Index 67 vii ...
Page 8: ...viii ...
Page 23: ...Computer major components Computer major components 15 ...
