HP CTO 13t-ab000, Maintenance And Service Manual

Page 1: ...HP Envy Notebook PC model numbers 13 ab001 through 13 ab099 CTO model number 13t ab000 Maintenance and Service Guide IMPORTANT This document is intended for HP authorized service providers only ...

Page 2: ...our computer Not all features are available in all editions of Windows 10 This computer may require upgraded and or separately purchased hardware drivers and or software to take full advantage of Windows 10 functionality See http www microsoft com for details The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the e...

Page 3: ...w another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Inf...

Page 4: ...iv Safety warning notice ...

Page 5: ...l 13 Computer major components 15 Display components 19 Miscellaneous parts 21 4 Removal and replacement preliminary requirements 22 Tools required 22 Service considerations 22 Plastic parts 22 Cables and connectors 23 Drive handling 23 Grounding guidelines 24 Electrostatic discharge damage 24 Packaging and transporting guidelines 25 Workstation guidelines 25 5 Removal and replacement procedures 2...

Page 6: ...ce 54 8 Specifications 56 Computer specifications 56 9 Backing up restoring and recovering 58 Creating recovery media and backups 58 Creating HP Recovery media select products only 58 Using Windows tools 59 Restore and recovery 60 Recovering using HP Recovery Manager 60 What you need to know before you get started 60 Using the HP Recovery partition select products only 61 Using HP Recovery media t...

Page 7: ...11 Recycling 66 Index 67 vii ...

Page 8: ...viii ...

Page 9: ... definition UHD WLED BV 3840 2160 ultraslim flat 2 0 mm UWVA eDP 1 3 PSR DBCG non TouchScreen display flush glass design typical brightness 340 nits 72 color gamut 16 9 ultra wide aspect ratio 13 3 in full high definition FHD WLED BV 1920 1080 ultraslim flat 2 0 mm UWVA eDP 1 3 PSR DBCG non TouchScreen display flush glass design multitouch enabled typical brightness 300 nits 72 color gamut 16 9 ul...

Page 10: ...e Digital SD media reader slot Ports Audio in mono microphone audio out stereo headphone combination AC Smart Pin adapter plug HDMI v1 4 supporting up to 1920 1080 60 Hz USB 3 0 port with Type A connector 2 USB 3 0 port with Type C connector Keyboard pointing devices Full size backlit island style with keyboard TouchPad requirements ClickPad with image sensor SecurePad with image sensor Multitouch...

Page 11: ...e EM SL Windows 10 Home High End EM SL Windows 10 Home China Language Edition CPPP Windows 10 Home High End China Language Edition CPPP Windows 10 Home Single Language Edition SEAP Windows 10 Home High End SEAP Serviceability End user replaceable part AC adapter 3 ...

Page 12: ... devices installed on your computer For information about system hardware components and the system BIOS version number press fn esc select products only Locating software To find out what software is installed on your computer Select the Start button and then select All apps or Select the Start button or Right click the Start button and then select Programs and Features 4 Chapter 2 External compo...

Page 13: ...r smartwatch 3 HDMI port Connects an optional video or audio device such as a high definition television any compatible digital or audio component or a high speed High Definition Multimedia Interface HDMI device 4 AC adapter and battery light White The AC adapter is connected and the battery is fully charged Blinking white The AC adapter is disconnected and the battery has reached a low battery le...

Page 14: ...ects and charges a USB device that has a Type C connector such as a cell phone camera activity tracker or smartwatch and provides data transfer 4 Audio out headphone Audio in microphone combo jack Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable Also connects an optional headset microphone This jack does not support optional standalone microphones ...

Page 15: ...s The antennas are not visible from the outside of the computer and antenna location varies For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region To access this guide Select the Start button select All apps required on so...

Page 16: ... fingerprint reader tap the upper left corner of the TouchPad 2 TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen 3 Left TouchPad button Functions like the left button on an external mouse 4 Right TouchPad button Functions like the right button on an external mouse 8 Chapter 2 External component identification ...

Page 17: ...other unneeded components Off The computer is off or in Hibernation Hibernation is a power saving state that uses the least amount of power 2 Mute light Amber Computer sound is off Off Computer sound is on 3 Caps lock light On Caps lock is on which switches the key input to all capital letters 4 Fingerprint reader light select products only On The fingerprint reader is on Top 9 ...

Page 18: ...ibernation CAUTION Pressing and holding down the power button results in the loss of unsaved information If the computer has stopped responding and shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer To learn more about your power settings see your power options Type power in the taskbar search box and then select Power sleep set...

Page 19: ...Executes specific functions when pressed in combination with the esc key 3 Windows key Opens the Start menu NOTE Pressing the Windows key again will close the Start menu 4 Action keys Execute frequently used system functions NOTE On select products the f5 action key turns the keyboard backlight feature off or on Top 11 ...

Page 20: ...to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 12 Chapter 2 External component identification ...

Page 21: ...cting support you will probably be asked for the serial number and possibly for the product number or the model number Locate these numbers before you contact support Your service label will resemble one of the examples shown below Refer to the illustration that most closely matches the service label on your computer Item Description Function 1 Serial number s n This is an alphanumeric identifier ...

Page 22: ... 5 Warranty period Regulatory label s Provide s regulatory information about the computer Wireless certification label s Provide s information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use 14 Chapter 3 Illustrated parts catalog ...

Page 23: ...Computer major components Computer major components 15 ...

Page 24: ...r use in South Korea 909620 AD1 For use in Spain 909620 071 For use in Switzerland 909620 BG1 For use in Taiwan 909620 AB1 For use in Thailand 909620 281 For use in Turkey 909620 141 For use in the United Kingdom 909620 031 For use in the United States 909620 001 3 TouchPad includes TouchPad bracket item 4 NOTE The TouchPad spare part kits do not include the TouchPad cable The TouchPad cable is av...

Page 25: ...9252 601 Equipped with an Intel Core i5 7200U 2 50 GHz SC turbo up to 3 10 GHz processor 2133 MHz FSB 3 0 MB L3 cache dual core 15 W 8 GB of system memory and a non Windows operating system 909252 001 Equipped with an Intel Core i5 7200U 2 50 GHz SC turbo up to 3 10 GHz processor 2133 MHz FSB 3 0 MB L3 cache dual core 15 W 4 GB of system memory and the Windows 10 operating system 909251 601 Equipp...

Page 26: ...acer included in the Plastics Kit spare part number 909633 001 17 Power connector cable bracket not spared separately spared only with computer 18 Speakers includes cables and left and right speakers 909638 001 19 3 cell 57 WHr 5 02 AHr Li ion battery includes cable 901345 855 20 Bottom cover includes rubber feet strips shielding and vents 909624 001 Rubber Kit not illustrated includes bottom cove...

Page 27: ...mbly 912754 001 13 3 in FHD BrightView UWVA non TouchScreen display panel assembly with bezel 913673 001 2 Webcam microphone module includes double sided adhesive 912982 001 3 Display panel cable includes TouchScreen board cable webcam microphone module cable adhesive support strip and double sided adhesive For use only with QHD TouchScreen display panel assembly with spare part number 909632 001 ...

Page 28: ...cables transceivers and double sided adhesive For use only with display panel assemblies with spare part numbers 909632 001 912753 001 912754 001 and 912755 001 913617 001 For use only with FHD non TouchScreen display panel assembly with spare part number 912673 001 914164 001 6 Display hinges 2 909631 001 Display hinge cover top left not illustrated 913287 001 Display hinge cover top right not il...

Page 29: ...erMulti Drive 747080 001 HP USB A to USB C adapter 833960 001 Power cord C5 1 00 m For use in Australia 213356 013 For use in Denmark 213353 013 For use in Europe 213350 014 For use in India 404827 003 For use in Israel 398063 008 For use in Italy 213352 013 For use in North America 213349 015 For use in the People s Republic of China 286497 008 For use in South Africa 361240 007 For use in Switze...

Page 30: ...nsiderations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the ...

Page 31: ...ese precautions Before removing or inserting a drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure ...

Page 32: ...s Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows h...

Page 33: ... to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use cond...

Page 34: ... the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive computerop workstations with ground cords of one megohm resistance Static dissi...

Page 35: ...replaced and or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Bottom cover Description Spare part number Bottom cover includes rubber feet strips shielding and vents 909624 001 Before disassembling the computer follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the c...

Page 36: ... utility tool 1 or similar plastic flat edged tool between the bottom cover and the computer near the display hinge area 5 Release the rear edge of the bottom cover 2 and swing it up and forward until it releases 6 Remove the bottom cover 3 Reverse this procedure to install the bottom cover 28 Chapter 5 Removal and replacement procedures ...

Page 37: ... the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the bottom cover see Bottom cover on page 27 Remove the battery 1 Disconnect the battery cable 1 from the system board 2 Remove the four Phillips M2 0 3 7 screws 2 that secure the battery to the keyboard top cover 3 Remove the ba...

Page 38: ...r 3 Disconnect all external devices from the computer 4 Remove the bottom cover see Bottom cover on page 27 5 Disconnect the battery cable from the system board see Battery on page 29 Remove the speakers 1 Disconnect the speaker cable 1 from the system board 2 Release the RTC battery cable from the routing channel 2 built into the left speaker 3 Release the speaker cable from the retention clips 3...

Page 39: ...e module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WLAN module follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the p...

Page 40: ... the WLAN module to the computer The WLAN module tilts up 3 Remove the WLAN module 3 by pulling the module away from the slot at an angle NOTE If the wireless antenna cables are not connected to the WLAN module terminal the protective sleeves should be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module 32 Chapter 5 Removal a...

Page 41: ...rnation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the bottom cover see Bottom cover on page 27 5 Disconnect the battery cable from the system board see Battery on page 29 Remove the solid state drive 1 Remove the Phillips...

Page 42: ...omputer 3 Disconnect all external devices from the computer 4 Remove the bottom cover see Bottom cover on page 27 5 Disconnect the battery cable from the system board see Battery on page 29 Remove the fans 1 Disconnect the fan cables 1 from the system board 2 Release the wireless antenna cables and the display panel cable from the retention clips 2 and the routing channels 3 built into the fans 3 ...

Page 43: ...ternal devices from the computer 4 Remove the bottom cover see Bottom cover on page 27 5 Disconnect the battery cable from the system board see Battery on page 29 Remove the power connector cable 1 Disconnect the power connector cable 1 from the system board 2 Remove the three Phillips PM2 5 4 1 screws 2 that secure the power connector cable bracket to the keyboard top cover 3 Remove the power con...

Page 44: ... 5 Disconnect the battery cable from the system board see Battery on page 29 Remove the display assembly 1 Remove the three Phillips PM2 5 4 1 screws 1 that secure the power connector cable bracket to the keyboard top cover 2 Remove the power connector cable bracket 2 The power connector cable bracket is not spared separately 3 Remove the two Phillips PM2 5 4 1 screws 3 that secure the USB bracket...

Page 45: ...rd top cover 2 up and back until it rests at an angle 10 Slide the keyboard top cover 3 forward and separate it from the display assembly 11 If it is necessary to replace the display panel assembly or any of the display assembly subcomponents a Use a case utility tool 1 or similar plastic flat edged tool to separate the top edge of the display panel assembly 2 from the display back cover Component...

Page 46: ...lure to follow this caution can result in damage to the display panel assembly c Lift the top edge of the display panel assembly 1 and swing the assembly up and forward until it rests upside down in front of the display back cover d Release the adhesive support strip 2 that secures the display panel cable to the display panel e Disconnect the display panel cable 3 from the display panel 38 Chapter...

Page 47: ...embly 913673 001 13 3 in FHD BrightView UWVA non TouchScreen display panel assembly with bezel 12 If it is necessary to replace the TouchScreen board a Remove the display panel assembly CAUTION Before turning the display panel assembly upside down make sure the work surface is clear of tools screws and any other foreign objects Failure to follow this caution can result in damage to the display pan...

Page 48: ...ne module a Remove the display panel assembly b Detach the webcam microphone module 1 from the display back cover The webcam microphone module is attached to the display back cover with double sided adhesive c Disconnect the webcam microphone module cable 2 from the webcam microphone module d Remove the webcam microphone module The webcam microphone module is available using spare part number 9129...

Page 49: ...move the display panel assembly b Remove the display right hinge c Remove the Phillips PM1 5 2 4 screw 1 that secures the vertical support bracket to the display back cover d Release the retention tape 2 that secures the vertical support bracket and the wireless auxiliary antenna cable to the display back cover e Remove the vertical support bracket 3 f Detach the wireless auxiliary antenna transce...

Page 50: ...e and transceiver a Remove the display panel assembly b Remove the wireless auxiliary antenna cable and transceiver c Remove the two Phillips PM1 5 2 4 screws 1 that secure the horizontal support bracket to the display back cover d Remove the horizontal support bracket 2 e Detach the wireless main antenna transceiver 3 from the display back cover The wireless main antenna transceiver is attached t...

Page 51: ...tical support bracket to the display back cover d Release the retention tape 2 that secures the vertical support bracket and the display panel cable to the display back cover e Remove the horizontal support bracket 3 f Remove the vertical support bracket 4 g Disconnect the webcam microphone module cable 5 from the webcam microphone module h Release the display panel cable from the retention clips ...

Page 52: ...ad TouchPad 909628 001 Before removing the TouchPad cable follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the bottom cov...

Page 53: ...Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the bottom cover see Bottom cover on page 27 5 Remove the battery see Battery on page 29 Remove the TouchPad 1 Release the ZIF connector 1 to which the TouchPad cable ...

Page 54: ... the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the bottom cover see Bottom cover on page 27 5 Remove the battery see Battery on page 29 Remove the RTC battery 1 Disconnect the RTC battery...

Page 55: ...dual core 15 W 8 GB of system memory and the Windows 10 operating system 909254 601 Equipped with an Intel Core i7 7500U 2 70 GHz SC turbo up to 3 50 GHz processor 2133 MHz FSB 4 0 MB L3 cache dual core 15 W 8 GB of system memory and a non Windows operating system 909254 001 Equipped with an Intel Core i5 7200U 2 50 GHz SC turbo up to 3 10 GHz processor 2133 MHz FSB 3 0 MB L3 cache dual core 15 W ...

Page 56: ...e Bottom cover on page 27 and then remove the following components a Battery see Battery on page 29 b Solid state drive see Solid state drive on page 33 c Left and right fans see Fans on page 34 NOTE When replacing the system board be sure that the WLAN module see WLAN module on page 31 and the heat sink see Heat sink on page 50 are removed from the defective system board and installed on the repl...

Page 57: ...Plastics Kit spare part number 909633 001 6 Remove the two Phillips PM2 0 3 2 screws 5 that secure the system board spacer to the keyboard top cover 7 Remove the system board spacer 6 The system board spacer is available in the Plastics Kit spare part number 909633 001 8 Remove the two Phillips PM2 5 4 1 screws 7 that secure the USB bracket to the keyboard top cover 9 Remove the USB bracket 8 10 R...

Page 58: ... down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the bottom cover see Bottom cover on page 27 and then remove the following components a Battery see Battery on page 29 b Solid state drive see Solid state drive on page 33 c Left and right fans see Fans on page 34 d ...

Page 59: ...y cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed Thermal paste is used on the processor 1 and the heat sink section 2 that services it Reverse this procedure to install the heat sink Component replacement procedures 51 ...

Page 60: ... the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To decide whether you need to update Setup Utility BIOS first determine the BIOS version on your computer To reveal the BIOS version infor...

Page 61: ...ntify the most recent BIOS update and compare it to the BIOS version currently installed on your computer If the update is more recent than your BIOS version make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a ...

Page 62: ...he following order a Connected USB drive NOTE To download the HP PC Hardware Diagnostics UEFI tool to a USB drive see Downloading HP PC Hardware Diagnostics UEFI to a USB device on page 54 b Hard drive c BIOS 3 When the diagnostic tool opens select the type of diagnostic test you want to run and then follow the on screen instructions NOTE If you need to stop a diagnostic test press esc Downloading...

Page 63: ... automatically detect your product 4 Select your computer and then select your operating system 5 In the Diagnostic section follow the on screen instructions to select and download the UEFI version you want Downloading HP PC Hardware Diagnostics UEFI to a USB device 55 ...

Page 64: ...epth 22 6 cm 8 89 in Height 1 39 cm 0 56 in Weight equipped with a TouchScreen display assembly 1 47 kg 3 26 lbs Weight equipped with a non TouchScreen display assembly 1 42 kg 3 14 lbs Input power Operating voltage and current 5 V dc 2 A 12 V dc 3 A 15 V dc 3 A 45 W USB C 5 V dc 3 A 9 V dc 3 A 10 V dc 3 75 A 12 V dc 3 75 A 15 V dc 3 A 20 V dc 2 25 A 45 W USB C 5 V dc 3 A 9 V dc 3 A 10 V dc 5 0 A ...

Page 65: ...essurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Non operating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures Computer specifications 57 ...

Page 66: ...HP Recovery partition on the computer The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced For information on creating recovery media see Creating HP Recovery media select products only on page 58 For information on the recovery options that are available using the recovery media see Using Windows tools on page 59 Use Win...

Page 67: ...urchased separately to create recovery discs If you use an external optical drive it must be connected directly to a USB port on the computer the drive cannot be connected to a USB port on an external device such as a USB hub If you cannot create DVD media yourself you can obtain recovery discs for your computer from HP See the Worldwide Telephone Numbers booklet included with the computer You can...

Page 68: ... recovery partition to reclaim hard drive space HP Recovery Manager offers the Remove Recovery Partition option For more information see Removing the HP Recovery partition select products only on page 63 Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you either created or that yo...

Page 69: ...e is still working To start HP Recovery Manager from the HP Recovery partition IMPORTANT For a tablet with a detachable keyboard connect the keyboard to the keyboard dock before beginning these steps select products only 1 Type recovery in the taskbar search box select Recovery Manager and then select HP Recovery Environment or For computers or tablets with keyboards attached press f11 while the c...

Page 70: ...rd dock before beginning these steps 1 Insert the HP Recovery media 2 Access BIOS For computers or tablets with keyboards attached Turn on or restart the computer or tablet quickly press esc and then press f9 for boot options For tablets without keyboards Turn on or restart the tablet and then quickly hold down the volume down button then select f9 or Turn on or restart the tablet and then quickly...

Page 71: ...m the HP Recovery partition So before you remove the Recovery partition create HP Recovery media see Creating HP Recovery media select products only on page 58 NOTE The Remove Recovery Partition option is only available on products that support this function Follow these steps to remove the HP Recovery partition 1 Type recovery in the taskbar search box and then select HP Recovery Manager 2 Select...

Page 72: ...t be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 St...

Page 73: ...wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupl...

Page 74: ...in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 66 Chapter 11 Recycling ...

Page 75: ...sembly removal 36 display back cover spare part number 20 display components 19 display panel assembly removal 37 spare part numbers 19 39 display panel cable removal 43 spare part numbers 19 43 display panel product description 1 drives precautions 23 preventing damage 23 duck head adapter spare part numbers 21 DVD RW DL SuperMulti Drive spare part number 21 E electrostatic discharge 24 equipment...

Page 76: ...ments 64 spare part numbers 21 power light 9 power requirements product description 2 processor product description 1 product description audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 keyboard 2 memory module 1 microphone 2 operating system 2 3 optical drive 1 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 security 2 sensors 2 serviceabi...

Page 77: ... 3 x port 5 USB 3 x port with HP Sleep and Charge 5 USB bracket removal 36 USB Type C charging port 6 USB A to USB C adapter spare part number 21 USB to Gigabit RJ45 adapter spare part number 21 V vents 12 video product description 1 W webcam microphone module removal 40 spare part number 19 40 Windows system restore point 58 59 Windows key 11 Windows tools using 59 wireless antenna location 7 rem...