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Troubleshooting
User Guide
www.hp.com
A–3
F10 Setup shows a smart
card when HP
ProtectTools Smart Card
Security Manager is not
installed or has BIOS
enabled.
Smart card BIOS
support was
previously enabled
then removed.
• Enter F10 Setup and
manually disable the
smart card feature.
• Or, re--enable BIOS
support via HP
ProtectTools Smart
Card Security
Manager.
• Or, leave the F10
Setup option enabled
for future BIOS enable
via HP ProtectTools
Smart Card Security
Manager.
The smart card LED
occasionally turns red.
A secure transaction
is taking place.
The standard color for the
smart card reader
operation is amber when
data is being read by the
reader. However, whenever
a secure transaction is
enabled, the LED color
becomes red.
Smart Card
(Continued)
Problem
Cause
Solution