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Troubleshooting
User Guide
www.hp.com
A–5
The transceiver does not
find the Bluetooth
keyboard and/or mouse
when the connect button
of the transceiver is
pressed.
The connect button
on the Bluetooth
keyboard and mouse
must be pressed
within 1 minute.
After pressing the connect
button on the transceiver,
the LED will begin flashing.
Within 1 minute, press the
connect button on the
Bluetooth keyboard and/or
Bluetooth mouse. (You must
press the connect buttons
on the transceiver, mouse,
and keyboard for at least 2
seconds.) After pairing is
complete, the Bluetooth
keyboard and/or mouse
are operating in USB
wireless mode.
The LED on the
transceiver blinks faster
when a Bluetooth
keyboard or mouse is
detected.
The transceiver has
found and is pairing
with a Bluetooth
device and is waiting
for another device
before timing out.
Once the connect button
has been pressed on the
transceiver, it will wait 1
minute to attach to a
Bluetooth keyboard and/or
mouse.
Once the connect button
on the keyboard or mouse
is pressed, the transceiver
pairs with it and is waiting
for the second device
during the remainder of the
1 minute interval.
If the 2nd device is found
within the 1 minute interval,
the blinking will stop and
the LED will turn solid since
both devices are
discovered.
“Invalid DFU file” error
message is displayed.
The firmware is
corrupted.
Download a new firmware
update file and use the new
file to update the firmware.
Bluetooth
(Continued)
Problem
Cause
Solution