HP EliteBook 8460p, Maintenance And Service Manual

Page 1: ...HP EliteBook 8460w Mobile Workstation HP EliteBook 8460p Notebook PC HP ProBook 6460b Notebook PC Maintenance and Service Guide ...

Page 2: ...of Microsoft Corporation in the United States and or other countries SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall ...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...iv Safety warning notice ...

Page 5: ...ght 23 Bottom 25 3 Illustrated parts catalog 27 Service tag 27 Computer major components 28 Display components 36 Cable Kit 39 Plastics Kit 40 Mass storage devices 41 Miscellaneous parts 42 Sequential part number listing 43 4 Removal and replacement procedures 56 Preliminary replacement requirements 56 Tools required 56 Service considerations 56 Plastic parts 56 Cables and connectors 57 v ...

Page 6: ...ive 72 Upgrade bay 74 Hard drive 76 RTC battery 78 Memory modules 79 WWAN module 81 WLAN module 83 Bluetooth module 88 Modem module 89 Fan 90 Heat sink 91 Processor 94 Keyboard 96 Bottom cover 98 Fingerprint reader board 102 Lid switch 104 Speaker assembly 106 RJ 11 connector cable 108 Display assembly components cable antennas hinges enclosure 110 System board 116 USB 3 0 board 120 ExpressCard as...

Page 7: ...e specifications 134 Specification information in Device Manager 135 7 Backup and recovery 136 Windows 7 136 Backing up your information 136 Performing a system recovery 137 Using the Windows recovery tools 138 Using f11 recovery tools 138 Using a Windows 7 operating system DVD purchased separately 139 Windows Vista 140 Backing up your information 140 Performing a recovery 141 Using the Windows re...

Page 8: ...viii ...

Page 9: ...sor 6 MB L3 cache 8 threads 2720M 2 20 GHz Turbo up to 3 30 processor 6 MB L3 cache 8 threads 2670M 2 20 GHz Turbo up to 3 10 processor 6 MB L3 cache 8 threads 2630M 2 00 GHz Turbo up to 2 90 processor 6 MB L3 cache 8 threads Intel Core i7 processor Dual Core 2640M 2 80 GHz Turbo up to 3 50 processor 4 MB L3 cache 4 threads 2620M 2 70 GHz Turbo up to 3 40 processor 4 MB L3 cache 4 threads Intel Co...

Page 10: ...3 cache 4 threads Intel Celeron processors B840 1 90 GHz processor 2 MB L3 cache 2 threads B810 1 60 GHz processor 2 MB L3 cache 2 threads Chipset Mobile Intel HM65 chipset Non vPro configurations Mobile Intel QM67 chipset vPro configurations Graphics Intel HD Graphics 3000 UMA AMD Radeon HD 6470M discrete AMD FirePro M3900 Supports Open GL Supports dual display ports through the dock Panel All di...

Page 11: ...re LED SVA 1600x900 with camera and WWAN Support privacy filter Memory Two customer accessible upgradeable memory module slots supporting up to 16 GB of RAM Supports dual channel memory PC3 10600 1333 MHz DDR3 Supports the following configurations 16384 8192 2 8192 8192 1 8192 4096 2 6144 4096 2048 4096 2048 2 4096 4096 1 3072 2048 1024 2048 2048 1 Brazil requirements 8192 4096 2 4096 2048 2 4096 ...

Page 12: ...de bay Fixed Customer accessible Serial ATA 12 7 mm tray load Supports No Drive option Supports the following 12 7 mm SATA optical drives DVD ROM DVD RW SuperMulti DL Blu ray ROM DVD RW SuperMulti DL Supports the following 9 5 mm SATA hard drive 500 GB 7200 rpm 320 GB 7200 rpm Microphone Integrated dual array microphone webcam models only Integrated mono non webcam models Audio HD audio Stereo spe...

Page 13: ...s module Two WLAN antennas built into display assembly Three WLAN antennas built into display assembly Supports no WLAN option Supports the following WLAN formats Broadcom 802 11 b g n 1 1 Broadcom 802 11 a b g n 2 2 Broadcom 4322 802 11a b g n 2 2 Intel Centrino Wireless N 1000 1 2 b g n Atheros 802 11 a g n 3 3 Intel Centrino Advanced N 6205 2 2 a b g n Intel Centrino Ultimate N 6300 3 3 a b g n...

Page 14: ... 54 slot Integrated Media Card Reader with SD MMC support Ports Audio in stereo microphone Audio out stereo headphone DisplayPort 1 1a RJ 11 modem RJ 45 Ethernet includes link and activity lights USB 3 0 USB 2 0 3 USB 2 0 charging port eSATA USB 2 0 combo port VGA Dsub 15 pin supporting 1920 1200 external resolution at 75 GHz hot plug with auto detect 1394a 3 pin AC power Secondary battery connect...

Page 15: ...cell 2 8 Ah 31 Wh Li ion battery Supports 9 cell 73 Wh HP Ultra Capacity Extended Life Battery Supports 9 cell 100 Wh HP Extended Life Battery Supports 6 cell 55 Wh HP Long Life Li ion battery HP Fast Charge Technology Security Integrated fingerprint reader Integrated smart card reader Security cable slot Trusted platform module TPM V 1 2 Full volume encryption Preboot authentication password smar...

Page 16: ...e 2010 Home Business Windows 7 Professional 64 with Microsoft Office 2010 Professional Windows 7 Home Premium 32 with Microsoft Office 2010 Starter Windows 7 Home Premium 32 with Microsoft Office 2010 Personal Windows 7 Home Premium 32 with Microsoft Office 2010 Home Business Windows 7 Home Premium 32 with Microsoft Office 2010 Professional Windows 7 Home Premium 64 with Microsoft Office 2010 Star...

Page 17: ...e Premium 64 Windows 7 Home Premium 32 Windows 7 Starter 32 DRDVD Windows 7 DRDVD Windows 7 with WinDVD Web only support Windows XP Professional 64 Windows XP Professional 32 Windows Vista Enterprise 32 64 Windows Vista Business 32 64 Windows 7 Enterprise 32 64 Windows 7 Ultimate 32 64 Certified Microsoft WHQL Novell SuSE Linux Serviceability End user replaceable parts AC adapter Battery system Ha...

Page 18: ...he display is closed while the power is on NOTE The display switch is not visible from the outside of the computer 2 WLAN antennas 3 Send and receive wireless signals to communicate with wireless local area networks WLAN 3 WWAN antennas 2 Send and receive wireless signals to communicate with wireless wide area networks WWAN 4 Internal microphones 2 Record sound 10 Chapter 2 External component iden...

Page 19: ...the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Component Description 1 Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on NOTE The display switch is not visib...

Page 20: ...visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support 12 Chapter 2 External component identification ...

Page 21: ...t button on an external mouse 3 TouchPad on off button Turns the TouchPad on and off 4 TouchPad Moves the pointer and selects or activates items on the screen NOTE Vertical scrolling is supported on the right edge of the TouchPad 5 Left TouchPad button Functions like the left button on an external mouse 6 Right TouchPad button Functions like the right button on an external mouse 7 Right pointing s...

Page 22: ...Description 1 TouchPad on off light Amber The TouchPad is off Off The TouchPad is on 2 Caps lock light On Caps lock is on 3 Power light On The computer is on Blinking The computer is in the Sleep state Off The computer is off or in Hibernation 14 Chapter 2 External component identification ...

Page 23: ...tooth device is on Amber All wireless devices are off 5 QuickWeb light On The computer is on Off The computer is off or in Hibernation NOTE For more information refer to HP QuickWeb in this guide and to the HP Quickweb software Help 6 Mute light Amber Computer sound is off Off Computer sound is on 7 Num lock light On Num lock is on Top 15 ...

Page 24: ...fingerprint reader NOTE Refer to the illustration that most closely matches your computer Component Description 1 TouchPad on off button Turns the TouchPad on and off 16 Chapter 2 External component identification ...

Page 25: ...rity Power Options Windows Vista Select Start Control Panel System and Maintenance Power Options Or refer to the HP Notebook Reference Guide 3 Wireless button Turns the wireless feature on or off but does not establish a wireless connection 4 QuickWeb button When the computer is off or in Hibernation press the button to open HP QuickWeb When the computer is in HP QuickWeb press the button to open ...

Page 26: ...our computer Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 Function keys Execute frequently used system functions when pressed in combination with the fn key 18 Chapter 2 External component identification ...

Page 27: ... key Displays the Start menu 5 Menu key Displays the active program s shortcut menu same as right click menu 6 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad when pressed in combination with the fn and num lk keys 7 num lk key Enables disables the embedded numeric keypad when pressed in combination with the fn key Top 19 ...

Page 28: ...n Blinking The computer is in the Sleep state Off The computer is off or in Hibernation 4 Battery light Amber The computer is connected to external power and the battery is charged from 0 90 White The computer is connected to external power and the battery is charged from 90 99 Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches...

Page 29: ...Description 1 Power connector Connects an AC adapter 2 1394 port Connects an optional IEEE 1394 or 1394a device such as a camcorder 3 or USB or SuperSpeed USB ports 2 Connect optional USB devices NOTE Some models support SuperSpeed USB 3 0 technology These models show a slightly different icon 4 ExpressCard slot select models only Supports optional ExpressCards 5 Media Card Reader Supports the fol...

Page 30: ...ely matches your computer Component Description 1 RJ 11 modem jack Connects a modem cable 2 External monitor port Connects an external VGA monitor or projector 3 RJ 45 network jack Connects a network cable 22 Chapter 2 External component identification ...

Page 31: ...ort Connects a high performance eSATA component such as an eSATA external hard drive or connects an optional USB device 5 USB powered charging port Connects an optional USB device 6 DisplayPort Connects an optional digital display device such as a high performance monitor or projector 7 Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool interna...

Page 32: ...d drive or connects an optional USB device 4 USB port Connects an optional USB device 5 DisplayPort Connects an optional digital display device such as a high performance monitor or projector 6 Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off dur...

Page 33: ... from the battery bay 3 Docking connector Connects an optional docking device 4 Bottom cover release latch Releases or locks the bottom cover 5 SIM slot Contains a wireless subscriber identity module SIM The SIM slot is located inside the battery bay 6 Battery bay Holds the battery 7 Speakers Produces SRS Premium sound select models only NOTE To use the SRS Premium sound software select Start All ...

Page 34: ...ent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 26 Chapter 2 External co...

Page 35: ...eric identifier that is unique to each product Part number Product number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed Warranty period 4 This number describes the duration in years of the warranty period for the computer Model description 5 This is the alphanumeri...

Page 36: ...Computer major components 28 Chapter 3 Illustrated parts catalog ...

Page 37: ...fingerprint reader 642744 001 Includes 4 button touchpad without fingerprint reader 642747 001 For use in model 8460w Includes 4 button touchpad and fingerprint reader 642745 001 4 Smart card reader For use in model 8460p w 642769 001 For use in model 6460b 654823 001 5 Lid switch board includes cable 642765 001 6 Fingerprint reader board includes cable 642764 001 7 RTC battery 651948 001 8 Expres...

Page 38: ...n 628824 001 11 WLAN module Intel Wi Fi Link 6300 802 11a b g n for use in Andorra Antigua and Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Bolivia Bosnia and Herzegovina Brazil Brunei Bulgaria Canada Cayman Islands Chile the People s Republic of China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salv...

Page 39: ...Adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Rep...

Page 40: ... Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Chad People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germa...

Page 41: ...a Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the Uni...

Page 42: ...Heat sink includes replacement thermal material For use in models with UMA graphics 642766 001 For use in models with discrete graphics 642767 001 17 Optical drive For use in 6460b 8460p models Blu ray BD R RE DVD RW SuperMulti DL Drive 643912 001 Blu ray ROM DVD RW SuperMulti DL Drive 643913 001 DVD RW and CD RW SuperMulti DL Combo Drive 643911 001 DVD ROM Drive 643910 001 For use in 8460w models...

Page 43: ...etooth module cable is included in the Cable Kit spare part number 641830 001 See Cable Kit on page 39 for more Cable Kit spare part number information 537921 001 21 Battery Li ion 9 cell 100 WHr 3 0 Ah CC09100 CL 631243 001 9 cell 100 WHr 3 0 Ah BB09100 CL 634087 001 9 cell 73 WHr 2 8 Ah 634089 001 6 cell 62 WHr 2 8 Ah 628668 001 6 cell 55 WHr 2 8 Ah long life 628670 001 6 cell 2 55 Ah 1 year war...

Page 44: ...r use with HP ProBook 6460b models 643918 001 For use with HP EliteBook 8460p models 643919 001 For use with HP EliteBook 8460w models 643920 001 2 Webcam module with microphone For use with HP ProBook 6460b models 642795 001 For use with HP EliteBook 8460p w models 642796 001 36 Chapter 3 Illustrated parts catalog ...

Page 45: ... glare LED SVA LVDS does not include cable 653039 001 35 6 cm 14 0 in HD anti glare LED SVA LVDS does not include cable 653040 001 Display Cable Kit 6a Display cable 6b Webcam cable For use in HP ProBook 6460b models with HD displays 642789 001 For use in HP ProBook 6460b models with HD displays 642792 001 For use in HP EliteBook 8460p models with HD displays 642790 001 For use in HP EliteBook 846...

Page 46: ...P ProBook 6460b models 642787 001 For use in HP EliteBook 8460p w models 642788 001 Display Rubber Kit not illustrated 642785 001 Display Panel Support Kit includes WLAN antenna kit WWAN antenna kit Display HD cable kit Display HD cable kit Display enclosure For use in 6460b models 657836 001 For use in 8460p models 657837 001 For use in 8460w models 657838 001 38 Chapter 3 Illustrated parts catal...

Page 47: ...Cable Kit Item Description Spare part number Cable Kit 641830 001 1 Bluetooth module cable 2 Pointing stick cable 3 RJ 11 connector cable Cable Kit 39 ...

Page 48: ...cs Kit for use in HP ProBook 6460b models 641832 001 Plastics Kit for use in HP EliteBook 8460p 8460w models 642804 001 1 RJ 11 jack 2 ExpressCard slot protective insert 3 Optical drive protective insert 4 Bottom door 40 Chapter 3 Illustrated parts catalog ...

Page 49: ...5400 rpm 637312 001 500 GB 7200 rpm 634919 001 500 GB 7200 rpm for use in the upgrade bay 656424 001 500 GB 5400 rpm 634932 001 320 GB 7200 rpm Self Encrypting Drive SED 626978 001 320 GB 7200 rpm 627731 001 320 GB 5400 rpm 622643 001 250 GB 7200 rpm 635225 001 256 GB solid state drive 669684 001 256 GB solid state drive Self Encrypting Drive SED 684565 001 256 GB solid state drive SATA III 681123...

Page 50: ...se in Italy 490371 061 For use in Japan 490371 291 For use in the People s Republic of China 490371 AA1 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 490371 AB1 For use in the United Kingdom 490371 031 For use in the United States 490371 001 Rubber Kit includes rubber feet and rubber screw covers For use with model 6460b 64...

Page 51: ... Kingdom 490371 061 Power cord for use in Italy 490371 081 Power cord for use in Denmark 490371 111 Power cord for use in Switzerland 490371 201 Power cord for use in Thailand 490371 202 Power cord for use in Brazil 490371 291 Power cord for use in Japan 490371 AA1 Power cord for use in the People s Republic of China 490371 AB1 Power cord for use in Taiwan 490371 AD1 Power cord for use in South Ko...

Page 52: ...ia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissa Honduras Hong Kong Hungary Iceland India Ireland Italy Ivory Coast Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mexico M...

Page 53: ...a Papua New Guinea Paraguay Puerto Rico Peru Philippines Poland Portugal Qatar Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Swe...

Page 54: ...essor 2520M 2 5 GHz turbo up to 3 2 GHz processor 3 MB L3 cache 631254 001 Intel Core i7 processor 2720QM 2 2 GHz turbo up to 3 3 GHz processor 6 MB L3 cache 631255 001 Intel Core i7 processor 2540M 2 6 GHz turbo up to 3 3 GHz processor 3 MB L3 cache 631954 001 Intel Centrino Advanced N 6205 for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Australia Austr...

Page 55: ...els in the United Kingdom includes keyboard cable 641834 041 Keyboard without pointing stick for use in HP ProBook 6460b models in Germany includes keyboard cable 641834 051 Keyboard without pointing stick for use in HP ProBook 6460b models in France includes keyboard cable 641834 061 Keyboard without pointing stick for use in HP ProBook 6460b models in Italy includes keyboard cable 641834 071 Key...

Page 56: ...ael includes keyboard cable 641834 BG1 Keyboard without pointing stick for use in HP ProBook 6460b models in Switzerland includes keyboard cable 641834 D61 Keyboard without pointing stick for use in HP ProBook 6460b models in India includes keyboard cable 641834 DD1 Keyboard without pointing stick for use in HP ProBook 6460b models in Iceland includes keyboard cable 641834 DJ1 Keyboard without poi...

Page 57: ...nting stick for use in HP ProBook 6460b models in Japan includes keyboard and pointing stick cables 641835 A41 Keyboard with pointing stick for use in HP ProBook 6460b models in Belgium includes keyboard and pointing stick cables 641835 A81 Keyboard with pointing stick for use in HP ProBook 6460b models in the Czech Republic includes keyboard cable 641835 AB1 Keyboard with pointing stick for use i...

Page 58: ...ssia and China in computers with discrete graphics and with WLAN with WWAN no vPro 4M 642753 001 System board for use in all countries and regions except for Russia and China in computers with discrete graphics and with vPro 8M WLAN WWAN and 512 MB graphics 642754 001 System board for use in all countries and regions except for Russia and China in computers with discrete graphics and with vPro 8M ...

Page 59: ... use in HP EliteBook 8460p models in Hungary includes keyboard and pointing stick cables 642760 251 Keyboard with pointing stick for use in HP EliteBook 8460p models in Russia includes keyboard and pointing stick cables 642760 261 Keyboard with pointing stick for use in HP EliteBook 8460p models in Bulgaria includes keyboard and pointing stick cables 642760 281 Keyboard with pointing stick for use...

Page 60: ...nd pointing stick cables 642761 201 Keyboard with pointing stick for use in HP EliteBook 8460w models in Brazil includes keyboard and pointing stick cables 642761 281 Keyboard with pointing stick for use in HP EliteBook 8460w models in Thailand includes keyboard and pointing stick cables 642761 291 Keyboard with pointing stick for use in HP EliteBook 8460w models in Japan includes keyboard and poi...

Page 61: ...p models with HD displays includes display cable and webcam cable 642794 001 Display Cable Kit for use in HP EliteBook 8460w models with HD displays includes display cable and webcam cable 642795 001 Webcam module with microphone for use in HP ProBook 6460b models 642796 001 Webcam module with microphone for use in HP ProBook 8460p w models 642797 001 Microphone module for use in HP ProBook 6460b ...

Page 62: ...only Russia and China in computers with UMA graphics with vPro 8M WLAN WWAN and 512 MB graphics 646324 002 System board for use in only Russia and China in computers with UMA graphics and with vPro 8M WLAN WWAN and USB 3 0 ports 646760 001 Intel Celeron processor B810 1 6 GHz with 2 MB L3 cache 651948 001 RTC battery 653039 001 Display panel 35 6 cm 14 0 in HD anti glare LED SVA LVDS does not incl...

Page 63: ...85 001 120 GB solid state drive SSD 670123 001 System board for use in computers with vPro 8M WLAN WWAN 1 GB graphics and USB 3 0 ports in all countries and regions except for Ukraine and the People s Republic of China 670124 001 System board for use in computers with vPro 8M WLAN WWAN 1 GB graphics and USB 3 0 ports only in Ukraine and the People s Republic of China 676359 001 Intel Core i5 proce...

Page 64: ...e of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure o...

Page 65: ... inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is no...

Page 66: ...Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The fol...

Page 67: ...nd and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive f...

Page 68: ...tween the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance St...

Page 69: ...ed on the service tag Product name 1 This is the product name affixed to the front of the computer Serial number s n 2 This is an alphanumeric identifier that is unique to each product Part number Product number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed Warrant...

Page 70: ...are included in the Rubber Kit spare part number 641831 001 for HP ProBook 6460b models and 642768 001 for HP EliteBook 8460p w models There are 6 rubber feet that attach to the base enclosure in the locations illustrated below 62 Chapter 4 Removal and replacement procedures ...

Page 71: ...computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Rem...

Page 72: ...er If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 Remove th...

Page 73: ...For use with HP ProBook 6460b models 35 6 cm 14 0 in HD anti glare LED LVDS does not include cable 643915 001 35 6 cm 14 0 in HD anti glare LED SVA LVDS does not include cable 643914 001 For use with HP EliteBook 8460p w models 35 6 cm 14 0 in HD anti glare LED LVDS does not include cable 653039 001 35 6 cm 14 0 in HD anti glare LED SVA LVDS does not include cable 653040 001 Display bezels For use...

Page 74: ...unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 Remove the display assembly components 1 Position the computer upright with the front toward you 2 Open the computer as far as possible 3 To remove the display bezel remove the two rubber screw covers 1 and the two Phillips PM2 5 5 0 screws 2 in the bottom corners of the display bezel 4 Flex the top 1 of the be...

Page 75: ...isplay enclosure 1 disconnect the webcam cable from the module 2 and then remove the webcam 7 If it is necessary to replace the display panel remove the four Phillips PM2 5 5 0 screws 1 at the bottom of the display panel 8 Remove the two broadhead Phillips PM2 0 4 0 screws 2 at the top of the display panel Component replacement procedures 67 ...

Page 76: ... up and out of the hinges 3 Reverse this procedure to reassemble and install the display assembly components When replacing the display panel after connecting the display cable slide the panel into the bracket 1 replace the screws 2 and then rotate the panel assembly downward so it lies flat in the enclosure 3 Make sure to insert the display panel brackets into the notches in the corners of the di...

Page 77: ...Component replacement procedures 69 ...

Page 78: ...3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 Remove the bottom door 1 Position the computer upside down on a flat surface with the battery bay toward you 2 Slide the release latch 1 and remove the locking screw if installed 2 3 Slide the release latch 3...

Page 79: ...ected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 5 Remove the bottom door see Bottom door on page 70 Remove the smart card reader assembly 1 Position the bottom cover upside down with the front toward you 2 Disconnect the cable from th...

Page 80: ...the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 5 Remove the bottom door see Bottom do...

Page 81: ...rive bracket position the optical drive with the rear toward you 6 Remove the three Phillips PM2 0 3 0 screws 1 that secure the optical drive bracket to the optical drive 7 Remove the optical drive bracket 2 Reverse this procedure to install an optical drive Component replacement procedures 73 ...

Page 82: ...evices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 5 Remove the bottom door see Bottom door on page 70 Remove the drive from the upgrade bay 1 Position the computer upside down with the right side toward you 2 Remove the four ...

Page 83: ...5 Remove the drive assembly 3 from the computer Reverse this procedure to install the hard drive into the upgrade bay Component replacement procedures 75 ...

Page 84: ... 128 GB solid state drive SATA III 681122 001 120 GB solid state drive 669685 001 Upgrade Bay Hard Drive Adapter Kit 643921 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the compute...

Page 85: ... from the hard drive bay 6 If it is necessary to replace the hard drive bracket remove the two Phillips PM3 0 5 0 hard drive bracket screws 1 from each side of the hard drive 4 total screws 7 Lift the bracket 2 straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive Component replacement procedures 77 ...

Page 86: ...sconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 5 Remove the bottom door see Bottom door on page 70 Remove the RTC battery 1 Position the computer upside down with the front toward you 2 Insert a small tool into the slot 1 to disengage the battery from the soc...

Page 87: ... Next 6 Under Step 2 Select a Download click the BIOS link 7 Click the link for the most recent BIOS 8 Click the Download button and then follow the on screen instructions Before removing the memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect a...

Page 88: ...t insertion into the memory module slot NOTE The computer uses two memory slots The top slot houses the expansion memory module and is shown in the first image below The bottom slot houses the primary memory module and is shown in the second image below Reverse this procedure to install a memory module 80 Chapter 4 Removal and replacement procedures ...

Page 89: ... computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 5 Remove the SIM see SIM on page 64 6 Remove the bottom door see Bottom door on page 70 Remove the WWAN module 1 Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module NOTE The r...

Page 90: ...incorrect insertion Figure 4 1 Removing the WWAN module NOTE If the WWAN antennas are not connected to the terminals on the WWAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WWAN module 82 Chapter 4 Removal and replacement procedures ...

Page 91: ...64 001 Broadcom 43224AGN 802 11a b g draft n WiFi Adapter for use in Albania Algeria Andorra Angola Argentina Armenia Australia Austria Azerbaijan Bahrain Belarus Belgium Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Cayman Islands Central African Republic Chad Chile People s Repu...

Page 92: ...rbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom ...

Page 93: ...6205 for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Cha...

Page 94: ...ables 1 from the terminals on the WLAN module NOTE The WLAN antenna cable labeled 1 connects to the WLAN module Main terminal labeled 1 The WLAN antenna cable labeled 2 connects to the WLAN module Aux terminal labeled 2 If the computer is equipped with an 802 11a b g n WLAN module the yellow WLAN antenna cable connects to the middle terminal on the WLAN module 3 Remove the two Phillips PM2 0 3 0 s...

Page 95: ...th a notch 4 to prevent incorrect insertion NOTE If the WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module Component replacement procedures 87 ...

Page 96: ...and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 5 Remove the bottom door see Bottom door on page 70 Remove the Bluetooth module 1 Position the co...

Page 97: ... 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 5 Remove the bottom door see Bottom door on page 70 Remove the modem module 1 Position the computer upside down with the front toward you 2 Remove ...

Page 98: ...nd then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 5 Remove the bottom door see Bottom door on page 70 Remove the fan 1 Position the computer upside down with the front toward you 2 Loosen the two captive Phillips screws 1 that secure the fan to the base enclosure 3 Rotate the right side of the fan upward at an angle 2 and then lift the fan up to gain a...

Page 99: ...e graphics 642767 001 Before removing the heat sink follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unpl...

Page 100: ...nd image shows the UMA heat sink NOTE For discrete models thoroughly clean thermal material from the surfaces of the processor 1 the graphics processor 3 and the heat sink 2 and 4 each time you remove the heat sink All heat sink and processor spare part kits include thermal material 92 Chapter 4 Removal and replacement procedures ...

Page 101: ...erial from the surfaces of the processor 1 and the heat sink 2 each time you remove the heat sink All heat sink and processor spare part kits include thermal material Reverse this procedure to install the heat sink Component replacement procedures 93 ...

Page 102: ...th 3 MB L3 cache 631253 001 2450M 2 5 GHz turbo up to 3 1 GHz processor with 3 MB L3 cache 676359 001 2430M 2 4 GHz turbo up to 3 0 GHz processor with 3 MB L3 cache 653341 001 2410M 2 3 GHz turbo up to 2 9 GHz processor with 3 MB L3 cache 638039 001 Intel Core i3 processors Dual Core 2370M 2 4 GHz processor with 3 MB L3 cache 677152 001 2330M 2 2 GHz processor with 3 MB L3 cache 653339 001 2310M 2...

Page 103: ...de down with the front toward you 2 Use a flat bladed screwdriver to turn the processor locking screw 1 one half turn counterclockwise until you hear a click 3 Lift the processor 2 straight up and remove it NOTE The gold triangle 3 on the processor must be aligned with the triangle 4 embossed on the processor slot when you install the processor Reverse this procedure to install the processor Compo...

Page 104: ...sure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 5 Remove the bottom door ...

Page 105: ...keyboard 4 Position the computer right side up with the front toward you 5 Open the computer as far as possible 6 Lift and rotate the keyboard 1 until it rests upside down on top of the Touchpad 2 7 Disconnect the pointing stick cable from the rear of the keyboard 1 Component replacement procedures 97 ...

Page 106: ... Includes a 2 button touchpad without a fingerprint reader 642742 001 Includes a 4 button touchpad with a fingerprint reader 642743 001 Includes a 4 button touchpad without a fingerprint reader 642746 001 For use in 8460p models Includes a 4 button touchpad with a fingerprint reader 642744 001 Includes a 4 button touchpad without a fingerprint reader 642747 001 For use in 8460w models Includes a 4...

Page 107: ...5 Remove the following components a Bottom door see Bottom door on page 70 b Hard drive see Hard drive on page 76 c Optical drive see Optical drive on page 72 d WLAN module see WLAN module on page 83 e WWAN module see WWAN module on page 81 f Fan see Fan on page 90 g Heat sink see Heat sink on page 91 h Keyboard see Keyboard on page 96 Remove the bottom cover 1 Position the computer upside down wi...

Page 108: ...om the hard drive bay 2 2 Phillips PM2 0 3 0 screws from the battery bay 3 1 Phillips broadhead PM2 0 4 0 screw from the battery bay 4 2 Phillips PM2 5 4 5 screws from the optical drive bay 4 Remove the 4 Torx PM2 5 8 0 screws 1 from the rear of the computer 100 Chapter 4 Removal and replacement procedures ...

Page 109: ...system board connector 2 6 Release the bottom cover by lifting the edges until it disengages from the computer 7 Remove the bottom cover from the computer Reverse this procedure to install the bottom cover Component replacement procedures 101 ...

Page 110: ...e power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 5 Remove the following components a Bottom door see Bottom door on page 70 b Hard drive see Hard drive on page 76 c Optical drive see Optical drive on page 72 d WLAN module see WLAN module on page 83 e WWAN module see WWAN module on page 81 f Fan see Fan on page 90 g Hea...

Page 111: ...Disconnect the cable from the system board 1 and then lift the board straight up and off the computer 2 Reverse this procedure to install the fingerprint reader board Component replacement procedures 103 ...

Page 112: ...n unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 5 Remove the following components a Remove the bottom door see Bottom door on page 70 b Hard drive see Hard drive on page 76 c Optical drive see Optical drive on page 72 d WLAN module see WLAN module on page 83 e WWAN module see WWAN module on page 81 f Fan see Fan on page 90 g Heat sink see Heat sink on page...

Page 113: ...Disconnect the cable from the system board 1 and then lift the lid switch and cable straight up and off the computer 2 Reverse this procedure to install the lid switch Component replacement procedures 105 ...

Page 114: ...emove the battery see Battery on page 63 5 Remove the following components a Remove the bottom door see Bottom door on page 70 b Hard drive see Hard drive on page 76 c Optical drive see Optical drive on page 72 d WLAN module see WLAN module on page 83 e WWAN module see WWAN module on page 81 f Fan see Fan on page 90 g Heat sink see Heat sink on page 91 h Modem module see Modem module on page 89 i ...

Page 115: ...e bottom cover over and then remove the speaker cable 1 from the routing path 2 in the bottom cover Note that the cable routes from the bottom to the top of the bottom cover Reverse this procedure to install the speaker assembly Component replacement procedures 107 ...

Page 116: ... adapter from the computer 4 Remove the battery see Battery on page 63 5 Remove the following components a Remove the bottom door see Bottom door on page 70 b Hard drive see Hard drive on page 76 c Optical drive see Optical drive on page 72 d WLAN module see WLAN module on page 83 e WWAN module see WWAN module on page 81 f Modem module see Modem module on page 89 g Fan see Fan on page 90 h Heat si...

Page 117: ...r cable from the clips and routing channel 2 built into the base enclosure 4 Remove the RJ 11 connector cable from the bottom cover Reverse this procedure to install the RJ 11 connector cable Component replacement procedures 109 ...

Page 118: ...rn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 5 Remove the following components a Remove the bottom door see Bottom door on ...

Page 119: ... to the computer 4 Remove the two Phillips PM2 5 4 5 screws 2 5 Lift the display assembly 3 straight up and remove it CAUTION When installing the display assembly be sure that the wireless antenna cables are routed and arranged properly Failure to properly route the antennas can result in degradation of the computer s WLAN and WWAN performance Component replacement procedures 111 ...

Page 120: ...he left and right sides 2 and then the bottom 3 of the bezel until it disengages from the display enclosure 8 Remove the display bezel 4 9 If it is necessary to replace the display panel remove the four Phillips PM2 5 5 0 screws 1 at the bottom of the display panel 10 Remove the two broadhead Phillips PM2 0 4 0 screws 2 at the top of the display panel 112 Chapter 4 Removal and replacement procedur...

Page 121: ...e display panel webcam cable remove the display cable from its routing path 1 and the webcam cable from its routing path 2 13 Disconnect the display panel cable from the back of the display panel 3 and then remove the display panel cable from the panel 4 Component replacement procedures 113 ...

Page 122: ...o replace the display hinges remove the six Phillips PM2 5 3 0 screws 1 that secure each display hinge to the display panel 16 Remove the display hinges 2 17 If you need to remove the WLAN antennas remove the antenna cables from the clips 1 and routing paths built into the display enclosure 114 Chapter 4 Removal and replacement procedures ...

Page 123: ... 1 and routing paths built into the display enclosure 20 Lift the antennas 2 and cables 3 straight up out of the display enclosure CAUTION When installing the display assembly be sure that the wireless antenna cables are routed and arranged properly Failure to properly route the antennas can result in degradation of the computer s WWAN performance 21 If you need to remove the display latch from th...

Page 124: ...01 For use in computers with WLAN with WWAN no vPro 4M 642756 001 For use in computers with vPro 8M WLAN WWAN 642758 001 For use in computers with vPro 8M WLAN WWAN and USB 3 0 ports 642759 001 For use in computers with discrete graphics For use in computers with WLAN with WWAN no vPro 4M 642751 001 For use in computers with vPro 8M WLAN WWAN and 512 MB graphics 642753 001 For use in computers wit...

Page 125: ...gh the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 5 Remove the following components a Bottom door see Bottom door on page 70 b Hard drive see Hard drive on page 76 c Optical ...

Page 126: ... 1 Position the computer right side up with the front toward you 2 Disconnect the following cables from the system board as necessary 1 Antenna cables from the rubber clamp 2 Lid sensor board cable 3 Display cable 4 Webcam cable 5 Fingerprint reader cable 118 Chapter 4 Removal and replacement procedures ...

Page 127: ...board to the base enclosure 4 Lift the system board up at an angle 1 and then lift the system board up and out of the computer 2 5 Remove the system board from the chassis Reverse the preceding procedure to install the system board Component replacement procedures 119 ...

Page 128: ... computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 5 Remove the following components a Bottom door see Bottom door on page 70 b Hard drive see Hard drive on page 76 c Optical drive see Optical drive on page 72 d Fan see Fan on page 90 e Heat sink see Heat sink on page 91 f Keyboard see Key...

Page 129: ...e unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 63 5 Remove the followin...

Page 130: ...m board on page 116 Remove the ExpressCard assembly 1 Position the computer upside down with the front toward you 2 Remove the two Phillips PM2 0 3 0 screws 1 that secure the assembly to the computer 3 Remove the broadhead Phillips PM2 0 4 0 screw 2 that secures the assembly to the computer 4 Lift the assembly straight up and off the computer 3 Reverse this procedure to install the ExpressCard ass...

Page 131: ... the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup Navigating and selecting in Computer Setup To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen To select a menu or a menu item use...

Page 132: ...estoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup 3 Use a pointing device or the arrow keys to select File Res...

Page 133: ...successful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from...

Page 134: ...tics Start up test This test analyzes the main computer components that are required to start the computer Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect Hard disk test This test analyzes the physical condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged secto...

Page 135: ...perating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g ...

Page 136: ...temperatures 35 6 cm 14 0 in HD display specifications Metric U S Dimensions Height 19 2 cm 7 56 in Width 32 4 cm 12 76 in Weight 350g max 12 35 oz Surface treatment Anti glare Contrast ratio 300 1 typical Response time 8 ms Brightness 200 nits typical Luminance uniformity 1 4 typ 1 5 max Color depth 6 bit Format 1366 768 Color gamut 45 typ Backlight LED DCLK 69 3 MHz Viewing angle SVA 128 Chapter...

Page 137: ... treatment Anti glare Contrast ratio 300 1 typical Response time 8 ms Brightness 200 nits typical Pixel resolution Pixel pitch 0 1935 mm 0 1935 mm Resolution 1600 900 Active area 309 6 174 15 Backlight LED Color gamut 45 NTSC CIE1931 DLCK 107 8 MHz Viewing angle CR 10 15 35 45 45 Up Down Left Right 35 6 cm 14 0 in HD display specifications 129 ...

Page 138: ...l read including setting Single track 1 5 ms 3 ms 3 ms 3 ms Average 11 ms 13 ms 13 ms 13 ms Maximum 14 ms 24 ms 24 ms 24 ms Logical blocks 1 465 149 168 1 048 576 000 625 141 400 488 397 168 Disc rotational speed 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications ...

Page 139: ...tandard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 µm Access time CD DVD Random 175 ms 230 ms Full stroke 285 ms 335 ms Audio output level Line out 0 7 Vrms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB ...

Page 140: ...D DVD R for Dual Layer HD DVD RW CD R and CD RW DVD R DVD R 9 DVD RW DVD R DVD R 9 DVD RW DVD RAM Access time CD DVD HD Random 170 ms 170 ms 230 ms Cache buffer 8 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD ...

Page 141: ...D R 9 DVD RW DVD RAM BD R BD RE Access time CD DVD BD ROM Random 180 ms 180 ms 230 ms Maximum Media Capacity read 50 GB Maximum Media Capacity write 8 5 GB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 2X BD ROM 9 000 KB sec 16X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 6X DVD RW 8 100 KB sec 8X DVD R 10 800 KB sec 6X DVD RW 8 100 KB sec 4X DVD R Dual Layer ...

Page 142: ...ni disc 12 cm 4 72 in 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 µm Access time CD DVD Random 100 ms 125 ms Full stroke 175 ms 225 ms Audio output level Line out 0 7 Vrms Cache buffer 512 KB Data transfer rate CD R 24X 3600 KB s 150 KB s at 1X CD rate CD RW 10X 1500 KB s 150 KB s at 1X CD rate CD ROM 24X 3600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1 352 KB s at 1X DVD rat...

Page 143: ...unning utilities or changing Windows settings Refer to Windows Help and Support for more information After you open Device Manager drill down to a device and double click it to access its properties To access Device Manager in Windows 7 1 Select Start Computer System properties 2 In the left pane click Device Manager To access Device Manager in Windows Vista 1 Select Start Computer System properti...

Page 144: ... backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools NOTE For detailed instructions perform a search for these topics in Help and Support In case of system instability HP recommends that you print the recovery procedures and save them for later use NOTE Windows includes the User...

Page 145: ... When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start All Programs Maintenance Backup and Restore 2 Fo...

Page 146: ...For additional information refer to Using a Windows 7 operating system DVD purchased separately on page 139 3 If the Windows partition and the HP Recovery partition are listed restart the computer and then press f8 before the Windows operating system loads 4 Select Startup Repair 5 Follow the on screen instructions NOTE For additional information on recovering information using the Windows tools p...

Page 147: ...let included with the computer CAUTION Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a ...

Page 148: ...upport for more information Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up your information to an optional external ...

Page 149: ... a Windows Vista operating system DVD purchased separately on page 142 Using the Windows recovery tools To recover information you previously backed up 1 Select Start All Programs Maintenance Backup and Restore Center 2 Follow the on screen instructions to recover your entire computer select models only or your files To recover your information using Startup Repair follow these steps CAUTION Using...

Page 150: ...d the partition select Start Computer NOTE If the HP Recovery partition has been deleted you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to Using a Windows Vista operating system DVD purchased separately on page 142 3 Turn on or restart the computer and then pres...

Page 151: ...mputer and then insert the Windows Vista operating system DVD into the optical drive before the Windows operating system loads 3 When prompted press any keyboard key 4 Follow the on screen instructions 5 Click Next 6 Select Repair your computer 7 Follow the on screen instructions Windows Vista 143 ...

Page 152: ...ents listed below are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal v...

Page 153: ...t be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard ...

Page 154: ...lly NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This section provides dis...

Page 155: ... covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Display 147 ...

Page 156: ...to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Position the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 148 Chapter 9 Recycling ...

Page 157: ...e display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Position the display panel right side up Display 149 ...

Page 158: ...ition the display panel upside down WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 17 Remove the backlight frame from the display panel 150 Chapter 9 Recycling ...

Page 159: ... the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight Display 151 ...

Page 160: ...h compartment identifying 26 Bluetooth module removal 88 spare part number 43 spare part numbers 35 88 bottom cover removal 98 spare part number 98 Bottom cover release latch identifying 25 bottom door illustrated 40 removal 70 spare part number 70 buttons left pointing stick button 13 left TouchPad 13 optical drive eject 21 power 17 QuickWeb 17 right pointing stick button 13 right TouchPad 13 Tou...

Page 161: ...21 ExpressCard slot insert illustrated illustrated 40 external media cards product description 6 external monitor port 22 F f11 recovery 138 142 fan removal 90 spare part number 34 50 90 feet locations 62 spare part number 62 fingerprint reader board removal 102 spare part number 29 spare part numbers 102 fingerprint reader board spare part number 52 fingerprint reader identifying 17 fn key identi...

Page 162: ...t 23 24 eSATA 23 24 external monitor 22 product description 6 USB 21 23 24 power button identifying 17 power connector identifying 21 power cord set requirements 144 spare part numbers 42 43 power light 14 20 power requirements product description 7 processor product description 1 removal 94 spare part numbers 33 47 54 55 94 product description audio 4 chipset 2 display panel 2 docking support 6 E...

Page 163: ...uchPad identifying 13 transporting guidelines 59 U upgrade bay removal 74 spare part number 74 upgrade bay adapter spare part number 41 54 74 76 USB 3 0 board removal 120 spare part number 35 52 120 USB legacy support 123 USB ports identifying 21 23 24 V vents identifying 23 24 25 volume mute button identifying 17 W webcam 11 12 product description 4 spare part number 36 53 65 webcam light identif...