HP EliteBook 8470p, Getting Started

Page 1: ...Getting Started HP Notebook ...

Page 2: ...ent Part Number 677158 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer To obtain the latest information in this guide contact support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Software terms By installing copying downloading or...

Page 3: ...other hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for ...

Page 4: ...iv Safety warning notice ...

Page 5: ...ng an Internet service provider ISP 21 Connecting to a wireless network 21 Connecting to an existing WLAN 21 Setting up a new WLAN network 22 Configuring a wireless router 23 Protecting your WLAN 23 4 Keyboard and pointing devices 24 Using the keyboard 24 Identifying the Hot keys 24 Using keypads 26 Using the embedded numeric keypad 26 Turning the embedded numeric keypad on and off 26 Switching ke...

Page 6: ...Replacing or upgrading the hard drive 35 Removing the hard drive 35 Installing a hard drive 37 Updating programs and drivers 38 Cleaning your computer 39 Cleaning products 39 Cleaning procedures 39 Cleaning the display 39 Cleaning the sides and cover 39 Cleaning the TouchPad and keyboard 40 6 Backup and recovery 41 Creating recovery media with HP Recovery Disc Creator 42 Creating recovery media 42...

Page 7: ...8 Specifications 48 Input power 48 Operating environment 49 Index 50 vii ...

Page 8: ...viii ...

Page 9: ... free updates For more information see the HP Notebook Reference Guide For instructions on accessing this guide see Finding information on page 2 Get to know your computer Learn about your computer features See Getting to know your computer on page 4 and Keyboard and pointing devices on page 24 for additional information Find installed software Access a list of the software preinstalled on the com...

Page 10: ...ldwide support go to http welcome hp com country us en wwcontact_us html Operating system information Software driver and BIOS updates Troubleshooting tools How to access support Regulatory Safety and Environmental Notices To access this guide Select Start Help and Support User Guides Regulatory and safety information Battery disposal information Safety Comfort Guide To access this guide Select St...

Page 11: ...rinted format you may request a printed copy from http www hp com go orderdocuments or write to North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 9115077 When you request a printed copy of your war...

Page 12: ... stick select models only Moves the pointer and selects or activates items on the screen 2 Left pointing stick button select models only Functions like the left button on an external mouse 3 TouchPad on off button Turns the TouchPad on and off 4 TouchPad zone Moves the pointer and selects or activates items on the screen 4 Chapter 2 Getting to know your computer ...

Page 13: ...tton Functions like the left button on an external mouse 6 Right pointing stick button select models only Functions like the right button on an external mouse 7 Right TouchPad button Functions like the right button on an external mouse Top 5 ...

Page 14: ...nking The computer is in the Sleep state Off The computer is off or in Hibernation 4 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 5 Web browser light On The computer is on Off The computer is off or in Hibernation 6 Mute light Amber Computer sound is off Off Computer sound is ...

Page 15: ...o exit Sleep When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings Select Start Control Panel System and Security Power Options For more information see the...

Page 16: ...escription 5 Volume mute button Mutes and restores speaker sound 6 Fingerprint reader select models only Allows a fingerprint logon to Windows instead of a password logon 8 Chapter 2 Getting to know your computer ...

Page 17: ...ctions when pressed in combination with a function key the num lk key the esc key or other keys For more information see Keyboard and pointing devices on page 24 4 Windows logo key Displays the Windows Start menu 5 Windows applications key Displays a shortcut menu for items beneath the cursor 6 Embedded numeric keypad When the keypad is turned on it can be used like an external numeric keypad Each...

Page 18: ...and the battery is charged from 90 to 99 percent Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly Off The battery is fully charged 5 Hard drive light Blinking white The hard drive is being accessed Amber HP 3D DriveGuard has temporarily parked the hard drive N...

Page 19: ...peakers are disabled 2 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 3 Smart card reader Supports optional smart cards 4 eSATA USB 2 0 combo port Connects an optional high performance eSATA component such as an eSATA external hard drive or connects an optional USB device 5 USB charging port Connects an optional USB device T...

Page 20: ...ING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled 2 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 3 ...

Page 21: ...internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 7 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Right 13 ...

Page 22: ...sCard slot or smart card reader depending on configuration Supports optional ExpressCards or smart cards 5 Media Card Reader Supports the following digital card formats MultiMediaCard MMC MMC Secure Digital SD Memory Card SDHC SDXC 6 Upgrade bay optical drive shown The upgrade bay can hold a weight saver option a hard drive or an optical drive that reads an optical disc NOTE On select models the o...

Page 23: ...tly different from the illustration in this section Component Description 1 RJ 11 modem jack Connects a modem cable 2 External monitor port Connects an external VGA monitor or projector 3 RJ 45 network jack Connects a network cable Rear 15 ...

Page 24: ...und 5 Webcam light select models only On The webcam is in use 6 Webcam select models only Records video and captures still photographs To use the webcam select Start All Programs Communication and Chat HP Webcam 7 Keyboard light button Turns the keyboard light on or off 8 Keyboard light Illuminates the keyboard especially in low light conditions The antennas are not visible from the outside of the...

Page 25: ...ound NOTE Only models equipped with a webcam have 2 internal microphones Models without a webcam have only 1 internal microphone 5 Webcam light select models only On The webcam is in use 6 Webcam select models only Records video and captures still photographs To use the webcam select Start All Programs Communication and Chat HP Webcam The antennas are not visible from the outside of the computer F...

Page 26: ...e internal fan to cycle on and off during routine operation 2 Battery release latch Releases the battery 3 Docking connector Connects an optional docking device 4 Service door release latch Releases the service door from the computer 5 SIM slot Supports a wireless subscriber identity module SIM The SIM slot is located inside the battery bay 6 Battery bay Holds the battery 7 Accessory battery conne...

Page 27: ...he memory module slots CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact support Bottom 19 ...

Page 28: ... Internet access Wireless For mobile Internet access you can use a wireless connection For more information see Connecting to an existing WLAN on page 21 or Setting up a new WLAN network on page 22 Wired You can access the Internet by connecting to a wired network For information on connecting to a wired network see the HP Notebook Reference Guide 20 Chapter 3 Networking ...

Page 29: ...rd You can use the Windows Connect to the Internet Wizard to connect to the Internet in any of these situations You already have an account with an ISP You do not have an Internet account and want to select an ISP from the list provided within the wizard The list of ISP providers is not available in all regions You have selected an unlisted ISP and the ISP has provided you with information such as...

Page 30: ...WLAN you are prompted to enter a network security code Type the code and then click OK to complete the connection Setting up a new WLAN network Required equipment A broadband modem either DSL or cable purchased separately 1 and high speed Internet service purchased from an Internet service provider ISP A wireless router purchased separately 2 Your new wireless computer 3 NOTE Some modems have a bu...

Page 31: ...ork Then follow the on screen instructions NOTE It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet you can disconnect the cable and then access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLAN...

Page 32: ...tration in this section A hot key is a combination of the fn key 1 and either the esc key 2 or one of the function keys 3 To use a hot key Briefly press the fn key and then briefly press the second key of the hot key combination Hot key combination Description fn esc Displays system information 24 Chapter 4 Keyboard and pointing devices ...

Page 33: ...n apply to the fn f3 hot key fn f4 Switches the screen image among display devices connected to the system For example if a monitor is connected to the computer fn f4 alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor Most external monitors receive video information from the computer using the external VGA video standar...

Page 34: ... computer 2 Embedded numeric keypad When the keypad is turned on it can be used like an external numeric keypad Each key on the keypad performs the function indicated by the icon in the upper right corner of the key 3 num lk key Turns the embedded numeric keypad on and off when pressed in combination with the fn key NOTE The keypad function that is active when the computer is turned off is reinsta...

Page 35: ...n uppercase Using an optional external numeric keypad Keys on most external numeric keypads function differently according to whether num lock is on or off Num lock is turned off at the factory For example When num lock is on most keypad keys type numbers When num lock is off most keypad keys function like the arrow page up or page down keys When num lock on an external keypad is turned on the num...

Page 36: ...ouse Properties Select Start Devices and Printers Then right click the device representing your computer and select Mouse settings Using the pointing stick Press the pointing stick in the direction you want to move the pointer on the screen Use the left and right pointing stick buttons as you would the left and right buttons on an external mouse Using the TouchPad To move the pointer slide one fin...

Page 37: ...able shows and describes the TouchPad display icons TouchPad light Icon Description Amber Indicates that the TouchPad is off Off Indicates that the TouchPad is on Navigating To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse Using pointing devices ...

Page 38: ... Click the Device Settings tab select the device in the window that is displayed and then click Settings 4 Select the gesture to activate the demonstration To turn the gestures on and off 1 Click the Show hidden icons icon in the notification area at the far right of the taskbar 2 Click the Synaptics Pointing Device icon and then click Pointing Device Properties 3 Click the Device Settings tab sel...

Page 39: ... the TouchPad in an up down left or right motion NOTE Scrolling speed is controlled by finger speed Pinching Zooming Pinching allows you to zoom in or out on images or text Zoom in by placing two fingers together on the TouchPad and then moving them apart Zoom out by placing two fingers apart on the TouchPad and then moving them together Using pointing devices 31 ...

Page 40: ... latch 2 automatically locks the battery into place To remove the battery CAUTION Removing a battery that is the sole power source for the computer can cause loss of information To prevent loss of information save your work and initiate Hibernation or shut down the computer through Windows before removing the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you...

Page 41: ...m Removing the service door Remove the service door to access the memory module slot hard drive regulatory label and other components To remove the service door 1 Remove the battery see Inserting or removing the battery on page 32 2 With the battery bay toward you slide the service door release latch 1 to the left remove the screw if the optional screw is being used 2 and then slide the release la...

Page 42: ...oor with the notches on the computer 3 Slide the service door toward the battery bay until the service door snaps into place 4 With the battery bay toward you slide the service door release latch to the left 3 and if you choose to insert and tighten the optional screw 4 to hold the service door in place Slide the release latch to the right to lock the service door 5 NOTE If you want to use the opt...

Page 43: ... this you must first move the smart card reader out of the way before you can access the hard drive 1 Save your work and shut down the computer 2 Disconnect AC power and external devices connected to the computer 3 Remove the battery see Inserting or removing the battery on page 32 4 Remove the service door see Removing the service door on page 33 5 Pull the plastic latch circular tab 1 toward the...

Page 44: ...ed to the computer 3 Remove the battery see Inserting or removing the battery on page 32 4 Remove the service door see Removing the service door on page 33 5 Loosen the 3 hard drive screws 1 6 Pull the plastic tab on the hard drive 2 toward the side of the computer to disengage the hard drive from the connector 7 Use the plastic tab to lift the connector side of the hard drive up at an angle 3 and...

Page 45: ...omputer to engage the hard drive with the connector 3 Tighten the hard drive screws 4 4 Rotate the smart card reader 1 until it lies flat on top of the hard drive 5 Press the smart card reader down and toward the side of the computer 2 to engage it into place 6 Replace the service door see Replacing the service door on page 34 7 Insert the battery see Inserting or removing the battery on page 32 R...

Page 46: ...tor 3 Tighten the hard drive screws 4 4 Replace the service door see Replacing the service door on page 34 5 Insert the battery see Inserting or removing the battery on page 32 6 Connect AC power and external devices to the computer 7 Turn on the computer Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions For U S suppor...

Page 47: ...leaning procedures Follow the procedures in this section to safely clean your computer WARNING To prevent electric shock or damage to components do not attempt to clean your computer while it is turned on Turn off the computer Disconnect external power Disconnect all powered external devices CAUTION Do not spray cleaning agents or liquids directly on any computer surface Liquids dripped on the sur...

Page 48: ...TouchPad and keyboard do not let liquids drip between the keys This can permanently damage internal components To clean and disinfect the TouchPad and keyboard use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe To prevent keys from sticking and to remove dust lint and particles from the keyboard use ...

Page 49: ...models only or an optional external optical drive Backing up your information Creating a system image select models only Scheduling automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools NOTE For detailed instructions perform a search for these topics in Help and Support ...

Page 50: ...dia 4 Click the Burn button to start the burning process Backing up your information Recovery after a system failure is as good as your most recent backup Immediately after software setup you should create system repair discs select models only using HP Recovery Disc Creator using the installed optical drive select models only or an optional external optical drive and back up your system As you ad...

Page 51: ... and Restore to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly f11 recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory NOTE If you are unable to boot start...

Page 52: ...tup Repair 5 Follow the on screen instructions NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Using f11 recovery tools CAUTION Using f11 recovery tools completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently remove...

Page 53: ...When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows 7 operating system DVD NOTE This process takes several minutes 1 If possible back up all personal files 2 Restart the computer and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating s...

Page 54: ...ntact support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Here you can Chat online with an HP technician NOTE When support chat is not available in a particular language it is available in English E mail support Find support telephone numbers Locate an HP service center 46 Chapter 7 Support ...

Page 55: ...xed inside the battery bay Regulatory label Provides regulatory information about the computer The regulatory label is affixed inside the battery bay Wireless certification label or labels select models only Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your computer model include...

Page 56: ...DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Input Power Rating Operating voltage and current 18 5 V dc 3 5 A 65 W or 19 0 V dc 4 74 A 90 W NOTE This product is designed for IT power systems in Norway with phase to phase voltage not ex...

Page 57: ... 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Operating environment 49 ...

Page 58: ...SATA port 11 12 esc key identifying 9 ExpressCard slot 14 external monitor port 15 F f11 recovery 44 fingerprint reader identifying 8 fn key identifying 9 24 function keys identifying 9 H hard drive installing 37 removing 35 hard drive light 10 hard drive recovery 44 hard drive identifying 19 headphone audio out jack 11 12 hot keys adjusting volume 25 battery charge 25 decrease screen brightness 2...

Page 59: ...atory information regulatory label 47 wireless certification labels 47 restoring the hard drive 44 RJ 11 modem jack identifying 15 RJ 45 network jack identifying 15 S screen brightness keys 25 scrolling TouchPad gesture 31 security cable slot identifying 12 13 serial number 47 serial number computer 47 service door 19 service door release latch 18 service door removing or replacing 33 setup of WLA...

Page 60: ...WLAN connecting 21 protecting 23 WLAN antennas identifying 16 17 WLAN device 47 WLAN label 47 WWAN antennas identifying 16 17 Z zooming TouchPad gesture 31 52 Index ...