HP EliteBook 8470p, Maintenance And Service Manual

Page 1: ...HP EliteBook 8470w Mobile Workstation and HP EliteBook 8470p Notebook PC computer model Maintenance and Service Guide ...

Page 2: ...of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial err...

Page 3: ...w another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Inf...

Page 4: ...iv Safety warning notice ...

Page 5: ...22 Bottom 23 3 Illustrated parts catalog 25 Service tag 25 Computer major components 27 Display assembly subcomponents 34 Cable Kit 36 Mass storage devices 37 Plastics Kit 39 Miscellaneous parts 40 Sequential part number listing 41 4 Removal and replacement procedures 50 Preliminary replacement requirements 50 Tools required 50 Service considerations 50 Plastic parts 50 Cables and connectors 50 Dr...

Page 6: ...eyboard 76 Base enclosure 80 Speaker assembly 83 RJ 11 jack cable 85 Service cover release latch assembly 86 Battery release latch assembly 89 Fingerprint reader board 92 RTC battery 94 Display lid switch board 95 System board 97 Heat sink 100 Processor 104 ExpressCard assembly 106 Display assembly 108 5 Computer Setup BIOS and Advanced System Diagnostics 116 Starting Computer Setup 116 Using Comp...

Page 7: ...ns 121 14 0 inch WGA display specifications 123 Hard drive specifications 124 7 Backup and recovery 125 Performing a recovery 126 Backing up your information 127 8 Power cord set requirements 128 Requirements for all countries 128 Requirements for specific countries and regions 129 9 Recycling 130 Index 131 vii ...

Page 8: ...viii ...

Page 9: ...z FSB 8 0 MB L3 cache 45 W Intel Quad Core i7 3720QM 2 60 GHz processor SC turbo up to 3 60 GHz 1600 MHz FSB 6 0 MB L3 cache 45 W Intel Quad Core i7 3610QM 2 30 GHz processor SC turbo up to 3 30 GHz 1600 MHz FSB 6 0 MB L3 cache 45 W Intel Dual Core i7 3520M 2 90 GHz processor SC turbo up to 3 60 GHz 1600 MHz FSB 4 0 MB L3 cache 35 W Intel Dual Core i5 3360M 2 80 GHz processor SC turbo up to 3 50 G...

Page 10: ...with 1024 MB GDDR5 64 MB 32 1 5V 5 GBPS quantity 4 supports open GL Switchable discrete graphics AMD Radeon HD 7570M 64 bit with 1024 MB GDDR5 64 MB 32 1 5V 5 GBPS quantity 4 Internal graphics Universal memory architecture UMA with shared video memory Intel HD Graphics 4000 Support for dual display ports through docking station Support for DisplayPort 1 2 only on computer models equipped with a gr...

Page 11: ...network WWAN antenna cables Supports low voltage differential signalling LVDS Supports 16 9 aspect ratio Supports privacy filter Memory Two customer accessible upgradable memory module slots DDR3 1600 MHz dual channel support Supports 16384 MB of system RAM in the following configurations 16384 MB 8192 MB 2 8192 MB 8192 MB 1 or 4096 2 8192 MB 8192 MB 1 or 4096 2 not supported on computer models eq...

Page 12: ...0 rpm 7 0 mm self encrypting drive SED 500 GB 7200 rpm 7 0 mm 320 GB 7200 rpm 7 0 mm Solid state drive Solid state drive SSD mounts in the same bracket as the hard drive Customer accessible Serial ATA III Supports the following SSDs 256 GB SED 180 GB 160 GB 128 GB Upgrade drive Customer accessible Supports the following drive options Blu ray R RE DVD RW SuperMulti DL Drive Blu ray ROM DVD RW Super...

Page 13: ...al drive Fixed Serial ATA 12 7 mm tray load Supports the following optical drives Blu ray R RE DVD RW SuperMulti DL Drive Blu ray ROM DVD RW SuperMulti DL Drive DVD RW Double Layer with SuperMulti Drive DVD ROM Drive Supports zero power optical drive Fixed Serial ATA 12 7 mm tray load Supports the following optical drives Blu ray ROM DVD RW SuperMulti DL Drive DVD RW Double Layer with SuperMulti D...

Page 14: ...79LM Gigabit Network Connection NIC Power Down technology S3 S4 S5 wake on LAN Ethernet cable not included Wireless Integrated wireless personal area network WPAN option by way of Bluetooth 4 0 enhanced data rate EDR module Supports no WPAN option Integrated wireless local area network WLAN options by way of wireless module Three WLAN antennas built into display assembly Support for the following ...

Page 15: ...essible behind battery Support for the following WWAN formats HP lt2523 LTE HSPA Mobile Broadband Module HP lt2522 LTE EV DO Mobile Broadband Module HP un2430 EV DO HSPA Mobile Broadband Module HP hs2350 HSPA Mobile Broadband Module Supports no WWAN option Supports WWAN after market option External media cards Integrated 54 mm ExpressCard Secure Digital SD flash media slot with push push technolog...

Page 16: ...Secondary battery connector Serial port USB 3 0 ports 2 USB 2 0 port USB 2 0 charging port VGA Dsub 15 pin supporting 1920 1200 external resolution 75 Hz hot plug and unplug and autodetection for correct output to wide aspect vs standard aspect video Keyboard pointing devices Full size keyboard with numeric keypad upper left justified dual point spill resistant chiclet style with durakeys Gesture ...

Page 17: ...ttery 3 cell 31 Wh 2 8 Ah battery Security Supports security cable lock Supports fingerprint reader and no fingerprint reader option Supports Trusted Platform Module TPM 1 2 Infineon soldered down and TPM Enhanced Drive Lock not supported in Asia and the People s Republic of China Integrated Smart Card reader active Full volume encryption Preboot authentication password Smart Card Operating system...

Page 18: ...n Windows 7 Home Premium 64 bit with Office 2010 Professional only in Japan Windows 7 Professional 64 and 32 bit with Office 2010 Starter not available in Japan Windows 7 Professional 64 and 32 bit with Office 2010 Business and Home only in Japan Windows 7 Professional 64 and 32 bit with Office 2010 Personal only in Japan Windows 7 Professional 64 and 32 bit with Office 2010 Professional only in J...

Page 19: ...uter model Web only support Windows XP Pro 32 bit Windows 7 Home Basic 64 bit Windows 7 Enterprise 64 and 32 bit Windows 7 Ultimate 64 and 32 bit Serviceability End user replaceable parts AC adapter Battery Hard drive Keyboard Memory module mSATA drive Optical drive Solid state drive WLAN module WWAN module 11 ...

Page 20: ...power is on NOTE The display switch is not visible from the outside of the computer 2 WLAN antennas 3 Send and receive wireless signals to communicate with WLANs 3 Internal microphones 2 Record sound 4 Webcam light select models only On The webcam is in use 5 Webcam select models only Records video and captures still photographs 12 Chapter 2 External component identification ...

Page 21: ...lly in low light conditions The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region Display 13 ...

Page 22: ...state press the button briefly to exit Suspend When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and operating system shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings 1 Select Computer Control Center 2 In the left pane clic...

Page 23: ...Allows a fingerprint logon instead of a password logon Keys NOTE Your computer may look slightly different from the illustration in this section Item Component Description 1 Function keys Execute frequently used system functions when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with a function key 3 Operating system logo key ...

Page 24: ...e used like an external numeric keypad Each key on the keypad performs the function indicated by the icon in the upper right corner of the key 6 num lk key Turns the embedded numeric keypad on and off when pressed in combination with the fn key 16 Chapter 2 External component identification ...

Page 25: ...he computer is on Blinking The computer is in the Suspend state Off The computer is off or in Hibernation 4 Wireless light White An integrated wireless device such as a WLAN device and or a Bluetooth device is on Amber All wireless devices are off 5 Web browser light On The computer is on Off The computer is off in the Suspend state or in Hibernation 6 Mute light Amber Computer sound is off Off Co...

Page 26: ...s like the left button on an external mouse 3 TouchPad on off button Turns the TouchPad on or off 4 TouchPad zone Moves the pointer and selects or activates items on the screen 5 Left TouchPad button Functions like the left button on an external mouse 6 Right TouchPad button Functions like the right button on an external mouse 7 Right pointing stick button select models only Functions like the rig...

Page 27: ...nected to external power and the battery is charged from 0 to 90 percent White The computer is connected to external power and the battery is charged from 90 to 99 percent Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly Off The battery is fully charged 5 Hard...

Page 28: ...slot or Smart Card reader depending on configuration Supports optional ExpressCards or smart cards 5 Media Card Reader Supports the following digital card formats MultiMediaCard MMC MMC Secure Digital SD Memory Card SDHC SDXC 6 Upgrade bay optical drive shown The upgrade bay can hold a weight saver option a hard drive or an optical drive that reads an optical disc NOTE On select models the optical...

Page 29: ...onmental Notices NOTE When a device is connected to the jack the computer speakers are disabled 2 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 3 Smart Card reader Supports optional smart cards 4 eSATA USB 2 0 port Connects an optional high performance eSATA component such as an eSATA external hard drive or connects an opti...

Page 30: ...an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Rear NOTE Your computer may look slightly different from the illustration in this section Item Component Description 1 RJ 11 modem jack Connects a modem cable 2 External monitor port Connects an external VGA monitor or projector 3 ...

Page 31: ...rnal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 2 Battery release latch Releases the battery 3 Docking connector Connects an optional docking device 4 Service cover release latch Releases the service cover from the computer 5 Battery bay Holds the battery 6 Accessory battery connector Connects an optional accessory battery 6 Sp...

Page 32: ... slots CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact support 24 Chapter 2 External component ident...

Page 33: ...on the service tag It is necessary to remove the battery to obtain these numbers See Battery Battery on page 57 for battery removal instructions Item Description Function 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product Service tag 25 ...

Page 34: ...The part number helps a service technician to determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer 26 Chapter 3 Illustrated parts catalog ...

Page 35: ...Computer major components Computer major components 27 ...

Page 36: ...For use in France 686300 051 For use in Germany 686300 041 For use in Greece 686300 DJ1 For use in Hungary 686300 211 For use in Iceland 686300 DD1 For use in India 686300 D61 For use in Israel 686300 BB1 For use in Italy 686300 061 For use in Japan 686300 291 For use in Latin America 686300 161 For use in the Netherlands 686300 B31 For use in Norway 686300 091 For use in Northwest Africa 686300 F...

Page 37: ... in Denmark 686299 081 For use in France 686299 051 For use in Germany 686299 041 For use in Greece 686299 DJ1 For use in Hungary 686299 211 For use in Iceland 686299 DD1 For use in India 686299 D61 For use in Israel 686299 BB1 For use in Italy 686299 061 For use in Japan 686299 291 For use in Latin America 686299 161 For use in the Netherlands 686299 B31 For use in Norway 686299 091 For use in No...

Page 38: ...r use only on HP EliteBook 8470w Mobile Workstation computer models For use only on computer models equipped with a graphics subsystem with discrete memory in all countries and regions except the People s Republic of China and the Ukraine 686042 001 For use only on computer models equipped with a graphics subsystem with discrete memory in the People s Republic of China and the Ukraine 691718 001 F...

Page 39: ... L3 cache 45 W 681283 001 Intel Quad Core i7 3610QM 2 30 GHz processor SC turbo up to 3 30 GHz 1600 MHz FSB 6 0 MB L3 cache 45 W 680646 001 Intel Dual Core i7 3520M 2 90 GHz processor SC turbo up to 3 60 GHz 1600 MHz FSB 4 0 MB L3 cache 35 W 681954 001 Intel Dual Core i5 3360M 2 80 GHz processor SC turbo up to 3 50 GHz 1600 MHz FSB 3 0 MB L3 cache 35 W 681953 001 Intel Dual Core i5 3320M 2 60 GHz ...

Page 40: ...nly on HP EliteBook 8470p Notebook PC computer models Blu ray ROM DVD RW SuperMulti DL Drive 689079 001 DVD RW Double Layer with SuperMulti Drive 689077 001 DVD ROM Drive 689075 001 18 Hard drive does not include hard drive bracket or screws 750 GB 7200 rpm 9 5 mm 633252 001 500 GB 7200 rpm 9 5 mm self encrypting drive 683801 001 500 GB 7200 rpm 9 5 mm 634925 001 320 GB 7200 rpm 9 5 mm 634862 001 ...

Page 41: ...r Kit not illustrated includes display bezel left and right rubber screw covers base enclosure front and rear rubber screw covers top cover rubber bumper 642768 001 Latch Kit not illustrated includes service cover release latch assembly components and battery release latch assembly components 684339 001 23 Service cover 686031 001 Computer major components 33 ...

Page 42: ...t number 1 Display bezel For use only on HP EliteBook 8470w Mobile Workstation computer models 686014 001 For use only on HP EliteBook 8470p Notebook PC computer models 686012 001 2 Webcam microphone module 686045 001 34 Chapter 3 Illustrated parts catalog ...

Page 43: ...orkstation computer models equipped with an HD display assembly 686017 001 For use only on HP EliteBook 8470p Notebook PC computer models equipped with an HD display assembly 686018 001 For use only on HP EliteBook 8470p Notebook PC computer models equipped with an HD display assembly 686016 001 Antenna Kit includes 685993 001 7 WWAN antenna cables and transceivers 8 WLAN antenna cables and transc...

Page 44: ...Cable Kit Item Component Spare part number Cable Kit includes 641830 001 1 Bluetooth module cable 2 TouchPad board cable 3 RJ 11 jack cable 36 Chapter 3 Illustrated parts catalog ...

Page 45: ...es not include hard drive bracket or screws 750 GB 7200 rpm 9 5 mm 633252 001 500 GB 7200 rpm 9 5 mm SED 683801 001 500 GB 7200 rpm 9 5 mm 634925 001 320 GB 7200 rpm 9 5 mm 634862 001 Hard Drive Hardware Kit includes 642774 001 2 Hard drive bracket Mass storage devices 37 ...

Page 46: ...ROM Drive 689076 001 For use only on HP EliteBook 8470p Notebook PC computer models Blu ray ROM DVD RW SuperMulti DL Drive 689079 001 DVD RW Double Layer with SuperMulti Drive 689077 001 DVD ROM Drive 689075 001 4 Upgrade bay cradle includes bezel and bracket 643921 001 5 Solid state drive does not include solid state drive bracket or screws 256 GB SATA III self encrypting solid state drive 691466...

Page 47: ... For use only on HP EliteBook 8470w Mobile Workstation computer models 686963 001 For use only on HP EliteBook 8470p Notebook PC computer models 686027 001 Includes 1 RJ 11 jack plug 2 ExpressCard slot space saver 3 Optical drive bay space saver Plastics Kit 39 ...

Page 48: ...puter keyed cable lock 626729 001 Optical mouse HP USB optical travel mouse 434594 001 HP USB PS2 2 button optical mouse 390632 001 Power cord 3 pin black 1 83 m For use in Argentina 490371 D01 For use in Australia 490371 011 For use in Brazil 490371 202 For use in Denmark 490371 081 For use in Europe 490371 021 For use in India 490371 D61 For use in Israel 490371 BB1 For use in Japan 490371 291 F...

Page 49: ...r cord for use in Thailand 3 pin black 1 83 m 490371 202 Power cord for use in Brazil 3 pin black 1 83 m 490371 291 Power cord for use in Japan 3 pin black 1 83 m 490371 AA1 Power cord for use in the People s Republic of China 3 pin black 1 83 m 490371 AB1 Power cord for use in Taiwan 3 pin black 1 83 m 490371 AD1 Power cord for use in South Korea 3 pin black 1 83 m 490371 AR1 Power cord for use i...

Page 50: ...hard drive bracket or screws NOTE The hard drive bracket and screws are included in the Hard Drive Hardware Kit spare part number 642774 001 641369 001 4 GB memory module PC3 12800 1600 MHz 641830 001 Cable Kit includes Bluetooth module cable RJ 11 jack cable and TouchPad cable 641839 001 Fan includes cable 641840 001 Speaker assembly includes cable 642768 001 Rubber Kit includes rubber bumpers 64...

Page 51: ...che 35 W includes replacement thermal material 681953 001 Intel Dual Core i5 3360M 2 80 GHz processor for use on all computer models SC turbo up to 3 50 GHz 1600 MHz FSB 3 0 MB L3 cache 35 W includes replacement thermal material 681954 001 Intel Dual Core i7 3520M 2 90 GHz processor for use on all computer models SC turbo up to 3 60 GHz 1600 MHz FSB 4 0 MB L3 cache 35 W includes replacement therma...

Page 52: ... 686024 001 Display Hinge Cover Kit includes hinge tube left and right hinge covers cable guides left and right inner covers and left and right outer covers 686025 001 Smart Card reader 686027 001 Plastics Kit for use only on HP EliteBook 8470p Notebook PC computer models includes ExpressCard slot space saver optical drive bay space saver RJ 11 jack cover and wireless antenna clips 686031 001 Serv...

Page 53: ...EliteBook 8470p Notebook PC computer models in Portugal includes keyboard cable and pointing stick cable 686299 141 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models in Turkey includes keyboard cable and pointing stick cable 686299 161 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models in Latin America includes keyboard cable...

Page 54: ...Canada includes keyboard cable and pointing stick cable 686299 DD1 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models in Iceland includes keyboard cable and pointing stick cable 686299 DJ1 Keyboard with pointing stick for use on HP EliteBook 8470p Notebook PC computer models in Greece includes keyboard cable and pointing stick cable 686299 FB1 Keyboard with poin...

Page 55: ...ion computer models in Bulgaria includes keyboard cable and pointing stick cable 686300 271 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models in Romania includes keyboard cable and pointing stick cable 686300 281 Keyboard with pointing stick for use on HP EliteBook 8470w Mobile Workstation computer models in Thailand includes keyboard cable and pointing ...

Page 56: ...fingerprint reader includes TouchPad 686965 001 Top cover with pointing stick buttons for use only on HP EliteBook 8470p Notebook PC computer models not equipped with a fingerprint reader includes TouchPad 689075 001 DVD ROM Drive for use only on HP EliteBook 8470p Notebook PC computer models includes bezel and bracket 689076 001 DVD ROM Drive for use only on HP EliteBook 8470w Mobile Workstation ...

Page 57: ...GB SATA III solid state drive 693371 001 Heat sink for use only on computer models equipped with a graphics subsystem with UMA memory includes replacement thermal material 693710 001 65 W HP Smart AC adapter RC V EM 3 wire 693711 001 65 W HP Smart AC adapter non PFC 3 wire 693712 001 90 W HP Smart AC adapter PFC 3 wire 693713 001 90 W HP Smart AC adapter PFC EM 3 wire 693863 001 160 GB SATA II sol...

Page 58: ...ssembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damag...

Page 59: ...posing an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostat...

Page 60: ...following table shows how humidity affects the electrostatic voltage levels generated by different activities CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from p...

Page 61: ...nd and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive f...

Page 62: ... between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static...

Page 63: ...umber provided on the service tag It is necessary to remove the battery to obtain these numbers See Battery on page 57 for battery removal instructions Item Component Description 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides spec...

Page 64: ...ocate documents drivers and support for the computer Computer feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber Kit spare part number 642768 001 There are 4 rectangular rubber feet 1 and two square rubber feet 2 that attach to the base enclosure and service cover in the locations illustrated below 56 Chapter 4 Removal and replacement procedures ...

Page 65: ... off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer Remove the battery 1 Position the computer upside down on a flat surface with the battery bay toward you 2...

Page 66: ...these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 57 Remove the SIM 1 Press in on the SIM 1 The m...

Page 67: ... the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 57 Remove the service cover 1 Slide the release latch 1 and remove the locking screw if installed 2 2 Slide the release latch 3 to disengage the door from the computer 3 Slide the door toward the front of the computer 4 and then lift the door off...

Page 68: ...uter 4 Remove the battery see Battery on page 57 5 Remove the service cover see Service cover on page 59 Remove the Smart Card reader 1 Disconnect the Smart Card reader cable 1 from the low insertion force LIF connector on the system board 2 Use the Smart Card reader tab 2 to lift the left side of the Smart Card reader 3 and swing it up and to the right 3 Detach the clips 4 on the right side of th...

Page 69: ...fore removing the optical drive follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 57 5 Rem...

Page 70: ...milar tool to press on the optical drive bezel tab 2 and then release the left side of the optical drive bezel 3 7 Remove the optical drive bezel 4 8 If it is necessary to replace the optical drive bracket position the optical drive with the rear panel toward you 9 Remove the three Phillips PM2 0 3 0 screws 1 that secure the optical drive bracket to the optical drive 62 Chapter 4 Removal and repla...

Page 71: ...are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 57 5 Remove the service cover see Service cover on page 59 Remove the upgrade bay cradle 1...

Page 72: ...s screw that secures the upgrade bay cradle in the upgrade bay 1 4 Use a flat blade screw driver or similar tool to press on the upgrade bay bracket tab 2 to release the upgrade bay 5 Remove the upgrade bay 3 from the computer Reverse this procedure to install the upgrade bay 64 Chapter 4 Removal and replacement procedures ...

Page 73: ...mputer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 57 5 Remove the service cover see Service cover on page 59 6 Remove the Smart Card reader see Smart Card reader on ...

Page 74: ...llips PM3 0 3 0 screws 1 that secure the hard drive bracket to the hard drive b Remove the hard drive bracket 2 from the hard drive The hard drive bracket and screws are available in the Hard Drive Hardware Kit spare part number 642774 001 Reverse this procedure to reassemble and install the hard drive 66 Chapter 4 Removal and replacement procedures ...

Page 75: ...lick the link for the computer model 5 Select the operating system and then click Next 6 Under Step 2 Select a Download click the BIOS link 7 Click the link for the most recent BIOS 8 Click the Download button and then follow the on screen instructions Before removing a memory module follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the...

Page 76: ...t insertion into the memory module slot NOTE The computer uses two memory slots The top slot houses the expansion memory module and is shown in the first image below The bottom slot houses the primary memory module and is shown in the second image below Reverse this procedure to install a memory module 68 Chapter 4 Removal and replacement procedures ...

Page 77: ...en shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 57 5 Remove the service cover see Service cover on page 59 Remove the WWAN module 1 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module NOTE The red WW...

Page 78: ...otch 4 to prevent incorrect insertion NOTE If the WWAN antennas are not connected to the terminals on the WWAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WWAN module 70 Chapter 4 Removal and replacement procedures ...

Page 79: ... off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 57 5 Remove the service cover see Service cover on page 59 Remove...

Page 80: ...otch 4 to prevent incorrect insertion NOTE If the WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module 72 Chapter 4 Removal and replacement procedures ...

Page 81: ...rn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 57 5 Remove the service cover see Service cover on page 59 Remove the Bluetooth module 1 Disconnect the Bluetooth module cable 1 from the system boar...

Page 82: ...system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 57 5 Remove the service cover see Service cover on page 59 Remove the modem module 1 Remove the two Phillips PM2 0 3 0 screws 1 that secure the modem module to the system board 2 Disconnect the modem module 2 fro...

Page 83: ...unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 57 5 Remove the service cover see Service cover on page 59 Remove the fan 1 Disconnect the fan cable 1 from the system board 2 Loosen the captive Phillips screw 2 that secures the fan to the top cover 3 Remove the Phillips PM2 5 5 0 screw 3 that secures the fan t...

Page 84: ...0 DD1 For use in Switzerland 686300 BG1 For use in India 686300 D61 For use in Taiwan 686300 AB1 For use in Israel 686300 BB1 For use in Thailand 686300 281 For use in Italy 686300 061 For use in Turkey 686300 141 For use in Japan 686300 291 For use in the United Kingdom and Singapore 686300 031 For use in Latin America 686300 161 For use in the United States 686300 001 For use in the Netherlands ...

Page 85: ...apan 686300 291 For use in the United Kingdom and Singapore 686300 031 For use in Latin America 686300 161 For use in the United States 686300 001 For use in the Netherlands 686300 B31 Before removing the keyboard follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disco...

Page 86: ...ts right side 3 Partially open the computer 4 Insert a screw driver or similar thin tool into the keyboard release opening in the battery bay and then press on the back of the keyboard until the keyboard disengages from the computer 5 Turn the computer right side up with the front toward you 78 Chapter 4 Removal and replacement procedures ...

Page 87: ... ZIF connector to which the pointing stick cable is attached and then disconnect the pointing stick cable 1 from the keyboard 8 Release the ZIF connector 2 to which the keyboard cable is attached and then disconnect the keyboard cable 3 from the system board 9 Remove the keyboard Reverse this procedure to install the keyboard Component replacement procedures 79 ...

Page 88: ...rt Card reader on page 60 c Optical drive see Optical drive on page 61 d Hard drive see Hard drive on page 65 e Modem module see Modem module on page 74 f Keyboard see Keyboard on page 76 NOTE When replacing the base enclosure be sure to remove the following components from the defective base enclosure and install them on the replacement base enclosure Bluetooth module and cable see Bluetooth modu...

Page 89: ...omputer 1 One Phillips PM2 0 3 0 screw from the hard drive bay 2 Two Phillips PM2 0 3 0 screws from the battery bay 3 One Phillips PM2 0 4 0 broad head screw from the battery bay 4 Two Phillips PM2 5 4 5 screws from the optical drive bay 7 Position the computer with the battery bay toward you 8 Remove the four Torx TM2 5 8 0 screws 1 from the rear panel of the computer Component replacement proced...

Page 90: ...he computer NOTE Thoroughly clean the thermal pad material from the surfaces of the base enclosure 1 and the PCH chip 2 each time you remove the base enclosure All base enclosure and system board spare part kits include replacement thermal pad material 82 Chapter 4 Removal and replacement procedures ...

Page 91: ...ging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 57 and then remove the following components a Service cover see Service cover on page 59 b Smart Card reader see Smart Card reader on page 60 c Optical drive see Optical drive on page 61 d Hard drive see Hard drive on page 65 e Modem module see Modem module on page 74 ...

Page 92: ...e to outside the base enclosure 3 Turn the base enclosure upside down with the front toward you 4 Remove the two Phillips PM2 0 5 0 screws 1 that secure the speaker assembly to the base enclosure 5 Remove the speaker assembly 2 from the base enclosure Reverse this procedure to install the speaker assembly 84 Chapter 4 Removal and replacement procedures ...

Page 93: ...ternal devices from the computer 4 Remove the battery see Battery on page 57 and then remove the following components a Service cover see Service cover on page 59 b Smart Card reader see Smart Card reader on page 60 c Optical drive see Optical drive on page 61 d Hard drive see Hard drive on page 65 e Modem module see Modem module on page 74 f Keyboard see Keyboard on page 76 g Base enclosure see B...

Page 94: ...is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 57 and then remove the following components a Service cover see Service cover on page 59 b Smart Card reader see Smart Car...

Page 95: ...h the front toward you 4 Remove the service cover release latch arm spring from the spring retention hooks on the service cover release latch arm 1 and the base enclosure 2 5 Slide the service cover release latch arm 1 as far to the left as it will go 6 Flex the middle of the service cover release latch arm 2 up and back until it releases from the track built into the base enclosure Component repl...

Page 96: ...vice cover release latch arm 1 toward the back of the computer 9 Release the right end of the service cover release latch arm 2 from the openings in the base enclosure 10 Remove the service cover release latch arm Reverse this procedure to install the service cover release latch assembly 88 Chapter 4 Removal and replacement procedures ...

Page 97: ...l devices from the computer 4 Remove the battery see Battery on page 57 and then remove the following components a Service cover see Service cover on page 59 b Smart Card reader see Smart Card reader on page 60 c Optical drive see Optical drive on page 61 d Hard drive see Hard drive on page 65 e Modem module see Modem module on page 74 f Keyboard see Keyboard on page 76 g Base enclosure see Base e...

Page 98: ... as it will go 6 Lift the right end of the battery release latch arm 2 until it is clear of the retention post built into the base enclosure 7 Swing the right end of the battery release latch arm 3 clockwise until it is clear of the retention post built into the base enclosure 8 Slide the battery release latch arm 1 as far to the left as it will go 90 Chapter 4 Removal and replacement procedures ...

Page 99: ... latch arm 2 clockwise until the left end of the arm release from the openings in the base enclosure 10 Remove the battery release latch arm Reverse this procedure to install the battery release latch assembly Component replacement procedures 91 ...

Page 100: ... devices from the computer 4 Remove the battery see Battery on page 57 and then remove the following components a Service cover see Service cover on page 59 b Smart Card reader see Smart Card reader on page 60 c Optical drive see Optical drive on page 61 d Hard drive see Hard drive on page 65 e Modem module see Modem module on page 74 f Keyboard see Keyboard on page 76 g Base enclosure see Base en...

Page 101: ... fingerprint reader board 2 from the clips built into the top cover 4 Remove the fingerprint reader board and cable Reverse this procedure to install the fingerprint reader board Component replacement procedures 93 ...

Page 102: ...rom the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 57 and then remove the following components a Service cover see Service cover on page 59 b Smart Card reader see Smart Card reader on page 60 c Optical drive see Optical drive on page 61 d Hard drive see Hard drive on page 65 e Modem module see Modem module on page 74 f Keyboard see Keyboa...

Page 103: ...ion turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 57 and then remove the following components a Service cover see Service cover on page 59 b Smart Card reader see Smart Card reader on page 60 c...

Page 104: ...d switch board cable 1 from the LIF connector on the system board 3 Detach the display lid switch board 2 from the clips built into the top cover 4 Remove the display lid switch board and cable Reverse this procedure to install the display lid switch board and cable 96 Chapter 4 Removal and replacement procedures ...

Page 105: ...mputer models equipped with a graphics subsystem with UMA memory in all countries and regions except the People s Republic of China and the Ukraine 686040 001 For use only on computer models equipped with a graphics subsystem with UMA memory in the People s Republic of China and the Ukraine 691716 001 Before removing the system board follow these steps 1 Turn off the computer If you are unsure whe...

Page 106: ... page 69 WLAN module see WLAN module on page 71 Heat sink see Heat sink on page 100 Processor see Processor on page 104 Remove the system board 1 Release the wireless antenna cables 1 from the routing clips 2 attached to the system board 2 Disconnect the following cables from the system board 3 Display lid switch board cable 4 Display panel cable 5 Webcam microphone module cable 6 Fingerprint read...

Page 107: ... the top cover 1 until the connectors on the right side of the system board are clear 5 Lift the right side of the system board 2 until it rests at an angle 6 Remove the system board 3 by sliding it up and to the right at an angle Reverse this procedure to install the system board Component replacement procedures 99 ...

Page 108: ...y see Battery on page 57 and then remove the following components a Service cover see Service cover on page 59 b Hard drive see Hard drive on page 65 c Optical drive see Hard drive on page 65 d WLAN module see WLAN module on page 71 e WWAN module see WWAN module on page 69 f Fan see Fan on page 75 g Keyboard see Keyboard on page 76 h Base enclosure see Base enclosure on page 80 i System board see ...

Page 109: ...s 1 and 2 for heat sink removal information for computer models equipped with a graphics subsystem with discrete memory 3 Following the 1 2 3 4 sequence stamped into the heat sink loosen the four captive Philllips screws 1 that secure the heat sink to the system board 4 Remove the heat sink 2 NOTE Due to the adhesive quality of the thermal material located between the heat sink and the system boar...

Page 110: ... computer model equipped with a graphics subsystem with discrete memory Thermal paste is used on the processor 1 and the heat sink section 2 that services it A thermal pad is used on the graphics subsystem chip 3 and the heat sink section 4 that services it The following illustration shows the replacement thermal material locations on a computer model equipped with a graphics subsystem with UMA me...

Page 111: ...Reverse this procedure to install the heat sink Component replacement procedures 103 ...

Page 112: ...up to 3 30 GHz 1600 MHz FSB 3 0 MB L3 cache 35 W 681952 001 For use only on HP EliteBook 8470p Notebook PC computer models Intel Dual Core i5 3210M 2 50 GHz processor SC turbo up to 3 10 GHz 1600 MHz FSB 3 0 MB L3 cache 35 W 680645 001 Intel Core i3 3110M 2 40 GHz processor 1600 MHz FSB 3 0 MB L3 cache 35 W 682417 001 Before removing the processor follow these steps 1 Turn off the computer If you ...

Page 113: ...lat bladed screw driver 1 to turn the processor locking screw one half turn counterclockwise until you hear a click 2 Lift the processor 2 straight up and remove it NOTE The gold triangle 3 on the processor must be aligned with the triangle icon 4 embossed on the processor socket when you install the processor Reverse this procedure to install the processor Component replacement procedures 105 ...

Page 114: ...Service cover see Service cover on page 59 b Hard drive see Hard drive on page 65 c Optical drive see Hard drive on page 65 d WLAN module see WLAN module on page 71 e WWAN module see WWAN module on page 69 f Fan see Fan on page 75 g Keyboard see Keyboard on page 76 h Base enclosure see Base enclosure on page 80 i System board see System board on page 97 Remove the ExpressCard assembly 1 Release th...

Page 115: ...s 3 built into the top cover 4 Remove the Phillips PM2 0 4 0 screw 1 that secures the ExpressCard assembly to the top cover 5 Remove the ExpressCard assembly 2 Reverse this procedure to install the ExpressCard assembly Component replacement procedures 107 ...

Page 116: ... cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 57 and then remove the following components a Service cover see Service cover on page 59 b Hard drive see Hard drive on page 65 c Optical drive see Hard drive on page 65 d WLAN module see WLAN module on page 71 e WWAN module see WWAN module on page 69 f Fan see Fan on page 75 g Keyb...

Page 117: ...a cables 1 from the routing channel 2 attached to the system board 4 Remove the two Phillips PM2 5 4 5 screws 1 that secure the display assembly to the top cover 5 Swing the display hinges 2 back until the top cover is free for removal 6 Press the display release latch 3 to release the display assembly from the top cover Component replacement procedures 109 ...

Page 118: ...crew covers are available in the Display Rubber Kit spare part number 642785 001 b Remove the two Phillips PM2 5 5 0 screws 2 that secure the display bezel to the display assembly c Flex the inside edges of the bottom edge 3 the left and right sides 4 and the top edge 5 of the display bezel until the bezel disengages from the display enclosure 110 Chapter 4 Removal and replacement procedures ...

Page 119: ...els 9 If it is necessary to replace the display hinges a Remove the four Phillips PM2 0 3 0 screws 1 that secure the display hinge assemblies to the display enclosure b Remove the display hinge assemblies 2 from the display enclosure c Remove the display hinge outer cover 3 d Remove the display hinge and inner cover 4 from the display enclosure e Remove the display hinge outer cover 5 from the hin...

Page 120: ...covers and display cable guides are available in the Display Hinge Cover Kit spare part number 686024 001 The display hinges are available using spare part number 642782 001 10 If it is necessary to replace the display panel a Remove the four Phillips PM2 0 4 0 screws 1 that secure the display panel to the display enclosure b Remove the display panel 2 from the display enclosure The display panel ...

Page 121: ... cable to the display panel d Disconnect the display panel cable 3 from the display panel e Remove the display panel cable The display panel cable is included in the Display Panel Kit spare part numbers 686019 001 For use only on HP EliteBook 8470w Mobile Workstation computer models equipped with an HD display assembly 686017 001 For use only on HP EliteBook 8470w Mobile Workstation computer model...

Page 122: ...one module CAUTION Handle the webcam microphone module with caution The module has a thin profile and is susceptible to damage when not handled carefully d Detach the webcam microphone module cable from the contact points 4 on the display enclosure e Remove webcam microphone module cable 5 The webcam microphone module is available using spare part number 686045 001 The microphone module is availab...

Page 123: ...s 1 and routing channel built into the display enclosure b Detach the WWAN antenna transceivers 2 from the display enclosure The WWAN antenna transceivers are attached to the display enclosure with double sided tape c Remove the WWAN antenna cables and transceivers 3 The WWAN antenna cables and transceivers are included in the Antenna Kit spare part number 685993 001 Reverse this procedure to reas...

Page 124: ...extended memory NOTE Use extreme care when making changes in Computer Setup Errors can prevent the computer from operating properly Starting Computer Setup NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the...

Page 125: ... on screen instructions NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter Computer Setup To exit Computer Setup menus choose one of the following methods To exit Computer Setup menus without saving your changes click the Exit icon in the lower left corner of the screen and then follo...

Page 126: ...ore the factory settings Updating the BIOS Updated versions of the BIOS may be available on the HP Web site Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates c...

Page 127: ...outlet Do not shut down the computer or initiate Suspend or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Open your Web browser For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to down...

Page 128: ...the condition of the battery and calibrates the battery if necessary If the battery fails the test contact support to report the issue and purchase a replacement battery System Tune Up This group of additional tests checks your computer to make sure that the main components are functioning correctly System Tune Up runs longer and more comprehensive tests on memory modules hard drive SMART attribut...

Page 129: ...lbs Equipped with 6 cell battery one memory module WLAN module and solid state drive 2 55 kg 5 62 lbs HP EliteBook 8470w Mobile Workstation Equipped with 9 cell battery optical drive graphics subsystem with UMA memory one memory module WLAN module and solid state drive 2 51 kg 5 53 lbs Equipped with 9 cell battery graphics subsystem with UMA memory one memory module WLAN module and solid state dri...

Page 130: ...tage and current 18 5 V dc 3 5 A 65 W or 19 0 V dc 4 74 A 90 W Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify therm...

Page 131: ...up to 16 8 million Contrast ratio 200 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 197 0 197 mm Format HD WVA 1600 x 1900 HD SVA 1366 x 768 Configuration RGB vertical stripe Backlight LED Character display 80 25 Total power consumption 3 46 W Viewing angle 65 horizontal 50 vertical typical 14 0 inch WGA display specifications 123 ...

Page 132: ...ity Seek times typical read including setting Single track 2 0 ms 1 5 ms 1 5 ms Average read write 12 16 ms 11 13 ms 11 13 ms Maximum 22 ms 22 ms 22 ms Logical blocks 1 465 149 168 976 773 168 628 142 448 Disk rotational speed 7200 rpm 7200 rpm 7200 rpm Operating temperature 0 C to 60 C 32 F to 140 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is l...

Page 133: ...very Recovery after a system failure is as good as your most recent backup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup 125 ...

Page 134: ...ick Tools and then click Create HP Factory Image Restore DVD in the right pane 3 Follow the on screen instructions to create an image file to burn a recovery disc To restore the computer from the partition follow these steps 1 If possible back up all personal files 2 Insert the HP Factory Image Restore DVD into the external optical drive and restart the computer 3 As the computer is restarting pre...

Page 135: ...e Backup Now check box NOTE Before you back up your information be sure you have designated a location to save the backup files 4 Click the Save and Backup button to start the backup and to save the backup settings To restore backup files 1 Select Computer More Applications Tools Backup Manager Restore 2 Click Backup Source and then select the location of the backup files 3 Click Restore Destinati...

Page 136: ...uirements are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage r...

Page 137: ...t be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard ...

Page 138: ...in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 130 Chapter 9 Recycling ...

Page 139: ...ted 36 bottom components 23 button components 14 buttons keyboard light 13 optical drive eject 20 pointing stick 18 power 14 TouchPad 18 TouchPad on off 14 18 volume mute 15 Web browser 15 wireless 14 C Cable Kit components 36 spare part number 36 42 cables service considerations 50 caps lock light 17 carrying case spare part numbers 40 41 chipset product description 2 components bottom 23 buttons...

Page 140: ...6 spare part number 56 fingerprint reader 15 fingerprint reader board removal 92 spare part number 30 43 92 fingerprint reader component 14 flash cache module spare part number 48 flash cache product description 3 fn key 15 front component 19 function keys 15 G graphics product description 2 grounding guidelines 51 guidelines equipment 54 grounding 51 packaging 53 transporting 53 workstation 53 H ...

Page 141: ...ting stick button 18 ports 1394 20 DisplayPort 21 eSATA 21 product description 8 USB 20 21 power button 14 power connector 20 power cord set requirements 128 spare part numbers 40 41 power light 17 19 power requirements product description 8 processor product description 1 removal 104 spare part numbers 31 43 104 product description audio 5 chipset 2 display panel 3 Ethernet 6 external media cards...

Page 142: ...chPad light 17 TouchPad on off button 14 18 TouchPad zone 18 transporting guidelines 53 U upgrade bay cradle removal 63 spare part number 38 42 63 upgrade bay drive product description 4 upgrade bay location 20 USB port 20 21 V vents 22 23 video product description 5 volume mute button 15 W warranty period 56 Web browser button 15 Web browser light 17 webcam 12 webcam light 12 webcam microphone mo...

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