HP Elitebook 8560W, Maintenance And Service Manual

Page 1: ...HP EliteBook 8560w Mobile Workstation Maintenance and Service Guide Downloaded from LpManual com Manuals ...

Page 2: ...of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial err...

Page 3: ...surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Tech...

Page 4: ...iv Safety warning notice Downloaded from LpManual com Manuals ...

Page 5: ...lustrated parts catalog 19 Service tag 19 Computer major components 20 Display components 27 Plastics Kit 29 Cable Kit 30 Mass storage devices 31 Miscellaneous parts 32 Sequential part number listing 35 4 Removal and replacement procedures 42 Preliminary replacement requirements 42 Tools required 42 Service considerations 42 Plastic parts 42 Cables and connectors 43 v Downloaded from LpManual com ...

Page 6: ...rt card reader 63 Optical drive 65 Keyboard 67 Primary memory module 69 Top cover 71 Power button board 74 Function button board 76 Fingerprint reader board 78 TouchPad button board 80 VGA port 82 Video card fan heat sink assembly 84 Processor heat sink 86 Graphics card 88 Processor 90 Modem module 92 Audio USB 3 0 board 94 Speakers 96 Secure Digital SD card USB 2 0 assembly 99 Northbridge chip he...

Page 7: ...lay specifications 140 Hard drive specifications 141 DVD RW and CD RW SuperMulti DL Combo Drive specifications 142 Blu ray Disc ROM DVD RW SuperMulti DL Combo Drive 143 Blu ray Disc ROM Combo Drive 144 DVD ROM Drive specifications 145 7 Backup and recovery 146 Windows 7 146 Backing up your information 146 Performing a recovery 148 Using the Windows recovery tools 148 Using f11 149 Using a Windows ...

Page 8: ...d set requirements 154 Requirements for all countries and regions 154 Requirements for specific countries and regions 155 9 Recycling 156 Battery 156 Display 156 Index 162 viii Downloaded from LpManual com Manuals ...

Page 9: ... up to 2 90GHz quad core processor 6MB L3 Cache 8 threads 45W not configurable with iAMT i7 2640M 2 80 GHz Turbo up to 3 40 dual core processor 3 MB L3 cache 4 threads i7 2620M 2 70 GHz Turbo up to 3 40 dual core processor 4 MB L3 cache 4 threads Intel Core i5 processors i5 2540M 2 60 GHz Turbo up to 3 30 dual core processor 3 MB L3 cache 4 threads i5 2520M 2 50 GHz Turbo up to 3 20 dual core proc...

Page 10: ...to 16 GB of RAM PC3 10600 1333 MHz DDR3 Supports dual channel memory Supports the following configurations 2048 MB Total System Memory 2048 x 1 4096 MB Total System Memory 4096 x 1 4096 MB Total System Memory 2048 x 2 8192 MB Total System Memory 8192 x 1 8192 MB Total System Memory 4096 x 2 8192 MB Total System Memory 2048 x 4 only available with quad core processors 16384 MB Total System Memory 8...

Page 11: ...ophone Integrated dual array microphone Audio HD Audio w SRS Premium Sound Stereo speakers Webcam Integrated webcam 720p HD Modem 56K V 92 MDC data fax modem Modem cable not included Supports No Modem option Ethernet Intel 82579LM 10 100 1000 network interface card NIC with iAMT S3 S4 S5 wake on LAN NIC power down technology Ethernet cable not included Wireless Integrated WLAN options by way of wi...

Page 12: ...rated Module with Bluetooth 2 1 Wireless Technology Supports no WPAN option External media card One ExpressCard 54 slot Integrated Media Card Reader supports Secure Digital Card SD SD High Capacity SDHC SD eXtended Capacity SDXC MultiMediaCard MMC and MMCplus MMC formats Ports Audio in stereo microphone Audio out stereo headphone DisplayPort 1 1a for models having NVIDIA graphics cards 1 2 for mod...

Page 13: ...ll 2 8 Ah 83 Wh Li ion battery 8 cell 2 8 Ah 75 Wh Li ion battery Long life Support for 9 cell 73 Wh polymer HP ST09 Extended Life Battery does not support HP Fast Charge Support for 9 cell 100 Wh cylindrical HP BB09 Ultra Capacity Extended Life Battery does not support HP Fast Charge HP Fast Charge Technology Security Integrated fingerprint reader Full volume encryption Integrated smart card read...

Page 14: ...able to service only Web only support Windows XP Professional 32 Windows XP Professional 64 Windows Vista Business 32 Windows Vista Business 64 Windows Vista Enterprise 32 Windows Vista Enterprise 64 Windows 7 Enterprise 32 Windows 7 Enterprise 64 Windows 7 Ultimate 32 Windows 7 Ultimate 64 Certified Microsoft WHQL SuSE Linux Novell Serviceability End user replaceable parts AC adapter Battery syst...

Page 15: ...ms on the screen 4 Right pointing stick button Functions like the right button on an external mouse 5 Right TouchPad button Functions like the right button on an external mouse 6 Center TouchPad button Functions like the center button on an external mouse 7 Left TouchPad button Functions like the left button on an external mouse 8 TouchPad Moves the pointer and selects or activates items on the sc...

Page 16: ...ed wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 6 Mute light Amber Computer sound is off White Computer sound is on 7 QuickWeb light On The computer is on Off The computer is off or in Hibernation NOTE For more information refer to HP QuickWeb in this guide and to the HP QuickWeb software Help 8 Calculator ligh...

Page 17: ...ibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings Windows 7 Select Start Control Panel System and Security Power Options Windows Vista Select Start Control Panel System and Maintenance Power Options Or refer to the HP Notebook Refer...

Page 18: ...n to open the default Web browser NOTE For more information refer to HP QuickWeb in this guide and to the HP QuickWeb software Help If your computer does not have HP QuickWeb software the button does not perform any action or function 6 Calculator button Opens the Windows calculator function 7 Fingerprint reader Allows a fingerprint logon to Windows instead of a password logon 10 Chapter 2 Externa...

Page 19: ... system functions when pressed in combination with a function key or the esc key 4 Windows logo key Displays the Windows Start menu 5 Windows applications key Displays a shortcut menu for items beneath the pointer 6 Integrated numeric keypad When the keypad has been enabled the keys can be used like an external numeric keypad 7 num lk key Enables disables the integrated numeric keypad when pressed...

Page 20: ...e computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 4 Drive light Blinking white The hard drive or optical drive is being accessed Amber HP 3D DriveGuard has temporarily parked the hard drive 5 Displa...

Page 21: ... the computer speakers are disabled 2 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 3 USB 3 0 ports 2 select models only Connect optional USB devices 4 External monitor port Connects an external VGA monitor or projector 5 Smart card reader Supports optional smart cards 6 Upgrade bay Optical drive shown Reads and writes sele...

Page 22: ...normal for the internal fan to cycle on and off during routine operation 4 DisplayPort Connects an optional digital display device such as a high performance monitor or projector 5 eSATA USB 2 0 combo port Connects a high performance eSATA component such as an eSATA external hard drive or connects an optional USB device 6 USB 2 0 port Connects an optional USB device 7 USB charging port Connects an...

Page 23: ...lect models only On The webcam is in use 6 Webcam select models only Records video and captures still photographs To use the webcam select Start All Programs HP HP Webcam 7 Ambient light sensor Automatically adjusts the display brightness based on the lighting conditions in your environment The antennas are not visible from the outside of the computer For optimal transmission keep the areas immedi...

Page 24: ...Component Description 1 RJ 11 modem jack select models only Connects a modem cable 2 Power connector Connects an AC adapter 16 Chapter 2 External component identification Downloaded from LpManual com Manuals ...

Page 25: ...ry connector Connects an optional accessory battery 5 Docking connector Connects an optional docking device 6 Bottom cover release latch Releases the bottom cover from the computer 7 Vents 4 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine...

Page 26: ...an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 18 Chapter 2 External compon...

Page 27: ...of the computer Serial number 2 This alphanumeric identifier is unique to each product Product part number 3 This identifier provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed Warranty 4 This number describes the duration in years of the warranty period for the computer Service tag 19 Do...

Page 28: ...Computer major components 20 Chapter 3 Illustrated parts catalog Downloaded from LpManual com Manuals ...

Page 29: ... use in France Backlit keyboard for use in France 652682 051 652683 051 For use in French Canada Backlit keyboard for use in French Canada 652682 121 652683 121 For use in Germany Backlit keyboard for use in Germany 652682 041 652683 041 For use in Greece Backlit keyboard for use in Greece 652682 DJ1 652683 DJ1 For use in Hungary Backlit keyboard for use in Hungary 652682 211 652683 211 For use in...

Page 30: ...nd 652682 BG1 652683 BG1 For use in Taiwan Backlit keyboard for use in Taiwan 652682 AB1 652683 AB1 For use in Thailand Backlit keyboard for use in Thailand 652682 281 652683 281 For use in Turkey Backlit keyboard for use in Turkey 652682 141 652683 141 For use in the United Kingdom Backlit keyboard for use in the United Kingdom 652682 031 652683 031 For use in the United States Backlit keyboard f...

Page 31: ...placement thermal material NVIDIA Quadro 1000M graphics card 652673 001 NVIDIA Quadro 2000M graphics card 652674 001 AMD FirePro M5950 graphics card 652676 001 17 Processor Intel Core i7 processors i7 2860QM 2 50 GHz Turbo up to 3 60 GHz quad core processor 8 MB L3 Cache 8 threads 45 W 666175 002 i7 2820QM 2 30 GHz Turbo up to 3 40 GHz quad core processor 8 MB L3 Cache 8 threads 45 W 657414 001 i7...

Page 32: ...9 Video card fan heat sink assembly For use in computers with AMD FirePro M5950 and NVIDIA Quadro 1000M graphics cards 652675 001 For use in computers with AMD FirePro M5950 for eSTAR 670940 001 For use in computers with NVIDIA Quadro 2000M graphics cards 652677 001 20 Battery latch includes latch knob and spring NOTE The battery latch is included with the base enclosure spare part number 652649 0...

Page 33: ...nd CD RW SuperMulti DL Combo Drive 653020 001 Blu ray Disc ROM DVD RW SuperMulti DL Combo Drive 653021 001 Blu ray Disc R RE DVD RW SuperMulti DL Drive 653022 001 Upgrade bay bezel not illustrated 660578 001 35 WWAN module HP hs2340 HSPA Mobile Broadband Module 632155 001 HP un2430 EV DO HSPA Mobile Broadband Module 634400 001 HP lt2510 EV DO LTE Mobile Broadband Module requires Long Term Evolutio...

Page 34: ...g n WiFI Adapter 630435 001 38 Battery 8 cell Li ion 83 Wh battery 632427 001 8 cell Li ion 75 Wh battery 632425 001 9 cell Li ion 73 Wh extended life battery 634089 001 9 cell Li ion 100 Wh ultra capacity extended life battery 634087 001 39 Service access cover with feet 652648 001 Cable Kit not illustrated For information about Cable Kit contents see Cable Kit on page 30 652662 001 26 Chapter 3 ...

Page 35: ... display panel 653271 001 FHD WVA display panel for use only with LTE module 653275 001 FHD WVA display panel 653273 001 3 Display hinges includes left and right hinges 652646 001 4 Display cable kit 652641 001 5 WLAN antennas and cables included in the Cable Kit spare part number 652662 001 For information about Cable Kit contents see Cable Kit on page 30 Display components 27 Downloaded from LpM...

Page 36: ...652689 001 Raw Panel Support Kit 657408 001 10 Display enclosure WLAN antennas and cables WWAN antennas and cables Cable routing tray 11 Display Hinge Cover Kit For use on computer models without DreamColor displays 652657 001 For use on computer models with DreamColor displays 652658 001 12 Logo nameplate with light for use on the back cover of the LCD not illustrated NOTE This part is not shown ...

Page 37: ...the Alcor chip upgrade 684794 001 1 Battery cover 2 SD Card blank 3 Optical drive weight saver 4 Display latch button 5 RJ 11 jack cover 6 ExpressCard blank 7 Inverter cover 2 are included one for models with DreamColor and one for models without DreamColor Plastics Kit 29 Downloaded from LpManual com Manuals ...

Page 38: ...ber Cable Kit 652662 001 1 WWAN antenna 2 WLAN antenna 3 Bluetooth module cable 4 RJ11 connector cable 5 RJ45 connector cable 6 Power connector cable 7 TouchPad cable 30 Chapter 3 Illustrated parts catalog Downloaded from LpManual com Manuals ...

Page 39: ...01 Solid state drive not shown 256 GB solid state drive SSD 653435 001 256 GB solid state drive SATA III 681121 001 256 GB solid state drive Self Encrypting Drive SED 684564 001 128 GB solid state drive 653434 001 128 GB solid state drive SATA III 681120 001 Hard drive upgrade bay not illustrated 655547 001 3 Optical drive DVD RW and CD RW SuperMulti DL Combo Drive 653020 001 Blu ray Disc R RE DVD...

Page 40: ... For use in Italy 490371 061 For use in Japan 490371 291 For use in the People s Republic of China 490371 AA1 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 490371 AB1 For use in Thailand 490371 201 For use in the United Kingdom and Singapore 490371 031 For use in the United States 490371 001 Power cord for use in North Amer...

Page 41: ...r use in Saudi Arabia 3 prong 491683 171 Power cord for use in South Korea 3 prong 491683 AD1 Power cord for use in South Africa 3 prong 491683 AR1 Power cord for use in Israel 3 prong 491683 BB1 Power cord for use in Argentina 3 prong 491683 D01 Rubber Kit includes rubber feet and rubber screw covers 652663 001 Plastics Kit for more information about the Plastics Kit see Plastics Kit on page 29 6...

Page 42: ...0 7 0 captive screw Phillips M2 0 4 0 screw Phillips M3 0 3 0 screw Phillips M2 5 5 0 screw Phillips M2 5 3 0 screw Phillips M2 0 3 0 screw Black Phillips M2 5 6 0 screw Black Phillips M2 0 5 0 screw HM2 5 6 0 hex screw lock Torx 8M2 5 7 0 screw Torx 8M2 5 8 0 screw Torx 8M2 0 8 0 screw Torx 8M2 5 6 0 screw 652661 001 34 Chapter 3 Illustrated parts catalog Downloaded from LpManual com Manuals ...

Page 43: ...ea 3 pin 490371 AR1 Power cord for use in South Africa 3 pin 490371 BB1 Power cord for use in Israel 3 pin 490371 D01 Power cord for use in Argentina 3 pin 490371 D61 Power cord for use in India 3 pin 491683 001 Power cord for use in North America 3 prong 491683 011 Power cord for use in Australia 3 prong 491683 021 Power cord for use in Europe the Middle East and Africa 3 prong 491683 031 Power c...

Page 44: ...ble Kit contents see Cable Kit on page 30 630435 001 Atheros 802 11 3x3 a g n WiFI Adapter 631954 001 Intel Centrino Advanced N 6205 2x2 a b g n WiFi Adapter 632155 001 HP hs2340 HSPA Mobile Broadband Module 632425 001 8 cell 2 8 Ah 75 Wh Li ion battery 632427 001 8 cell 2 8 Ah 83 Wh Li ion battery 633252 001 750 GB 7200 rpm hard drive includes hard drive bracket and screws 634087 001 9 cell 3 0 A...

Page 45: ...cover for use on computer models that include a fingerprint reader includes TouchPad button and bracket 652654 001 Power button board 652656 001 VGA port 652657 001 Display hinge covers for use on computer models without DreamColor displays 652658 001 Display hinge covers for use on computer models with DreamColor displays 652659 001 Webcam module 652660 001 Microphone board 652661 001 Screw Kit 6...

Page 46: ...ard and pointing stick cables 652682 161 Keyboard with pointing stick for use in Latin America includes keyboard and pointing stick cables 652682 171 Keyboard with pointing stick for use in Saudi Arabia includes keyboard and pointing stick cables 652682 201 Keyboard with pointing stick for use in Brazil includes keyboard and pointing stick cables 652682 211 Keyboard with pointing stick for use in ...

Page 47: ...52683 141 Backlit keyboard with pointing stick for use in Turkey includes keyboard and pointing stick cables 652683 161 Backlit keyboard with pointing stick for use in Latin America includes keyboard and pointing stick cables 652683 171 Backlit keyboard with pointing stick for use in Saudi Arabia includes keyboard and pointing stick cables 652683 211 Backlit keyboard with pointing stick for use in...

Page 48: ...omputer models with webcams 653434 001 128 GB solid state drive SSD includes hard drive bracket and screws 653435 001 256 GB solid state drive SSD includes hard drive bracket and screws 655547 001 Hard drive upgrade bay 656213 002 System board with dual core processors for use only in the People s Republic of China and Ukraine does not include Alcor chip upgrade includes replacement thermal materi...

Page 49: ...he People s Republic of China and Ukraine includes replacement thermal material and VGA support bracket 684319 001 Alcor chip upgrade System board with quad core processors for use only in all countries and regions except for the People s Republic of China and Ukraine includes replacement thermal material and VGA support bracket 684320 001 Alcor chip upgrade System board with dual core processors ...

Page 50: ...ions that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points d...

Page 51: ...e shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be ...

Page 52: ...their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows ...

Page 53: ... materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools...

Page 54: ...and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative ta...

Page 55: ...the computer serial number and model description provided on the service tag Product name 1 This is the product name affixed to the front of the computer Serial number 2 This alphanumeric identifier is unique to each product Product part number 3 This identifier provides specific information about the product s hardware components The part number helps a service technician to determine what compon...

Page 56: ...operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latch 1 to release the battery 3 Rotate the ba...

Page 57: ...t it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 Remove the SIM 1 Inside the battery bay press in on the SIM 1 The module is partially ejected from the SIM sl...

Page 58: ...d to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 Remove the service access cover 1 Position the computer upside down with the front of the computer toward you 2 Slide the service access cover release latch to the left 1 3 Slide the service...

Page 59: ... 621565 001 4 GB PC3 10600 1333 MHz DDR3 621569 001 8 GB PC3 10600 1333 MHz DDR3 634091 001 Before removing a memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the comp...

Page 60: ...at an angle NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install a primary expansion memory module 52 Chapter 4 Removal and replacement procedures Downloaded from LpManual com Manuals ...

Page 61: ...ging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the service access cover see Service access cover on page 50 Remove the RTC battery 1 Position the computer upside down with the front toward you 2 Disconnect the RTC battery cable 1 from the system board 3 Gently pull the battery 2 from the double sided ...

Page 62: ...n unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the service access cover see Service access cover on page 50 Remove the WLAN module 1 Position the computer upside down with the front toward you 2 Disconnect the WLAN antenna cables 1 2 and 3 from the terminals on the WLAN module NOTE The black WLAN antenna cable is connected to the WLAN module Main...

Page 63: ...he module away from the slot at an angle NOTE WLAN modules are designed with a notch 6 to prevent incorrect insertion Reverse this procedure to install the WLAN module Component replacement procedures 55 Downloaded from LpManual com Manuals ...

Page 64: ...r from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the service access cover see Service access cover on page 50 Remove the WWAN module 1 Position the computer right side up with front toward you 2 Disconnect the WWAN antenna cables 1 and 2 from the terminals on the WWAN ...

Page 65: ...he module away from the slot at an angle NOTE WWAN modules are designed with a notch 5 to prevent incorrect insertion Reverse this procedure to install the WWAN module Component replacement procedures 57 Downloaded from LpManual com Manuals ...

Page 66: ...m 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the service access cover see Service access cover on page 50 Remove the Bluetooth module 1 Position the computer upside down with the fro...

Page 67: ...6 Remove the Bluetooth module Reverse this procedure to install the Bluetooth module Component replacement procedures 59 Downloaded from LpManual com Manuals ...

Page 68: ...crews 644694 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplu...

Page 69: ...ader door until it rests on its hinges 1 5 Remove three Phillips M2 50 6 0 spring loaded screws 2 that secure the hard drive to the computer 6 Grasp the tab on the hard drive pull the hard drive to the left 3 and remove the hard drive 4 from the hard drive bay Component replacement procedures 61 Downloaded from LpManual com Manuals ...

Page 70: ...3 0 3 0 hard drive bracket screws 1 from the sides of the hard drive 8 Lift the bracket 2 straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive 62 Chapter 4 Removal and replacement procedures Downloaded from LpManual com Manuals ...

Page 71: ...ower from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the service access cover see Service access cover on page 50 6 Remove the hard drive see Hard drive on page 60 Remove the smart card reader 1 If you need to replace the smart card reader door close the door 1 2 Open t...

Page 72: ...llips M2 0 3 0 screws 1 that secure the smart card reader to the smart card reader door 5 Slide the smart card reader out of the smart card reader door 2 while allowing the cable to slide out of the door guide 3 Reverse this procedure to reassemble and install the smart card reader 64 Chapter 4 Removal and replacement procedures Downloaded from LpManual com Manuals ...

Page 73: ...isconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the service access cover see Service access cover on page 50 6 Remove the hard drive see Hard drive on page 60 Remove the optical drive 1 Posi...

Page 74: ... rear toward you 6 Remove the three Phillips M2 0 3 0 screws 1 that secure the optical drive bracket to the optical drive 7 Remove the optical drive bracket 2 Reverse this procedure to install an optical drive 66 Chapter 4 Removal and replacement procedures Downloaded from LpManual com Manuals ...

Page 75: ...e service access cover see Service access cover on page 50 6 Remove the optical drive see Optical drive on page 65 Remove the keyboard 1 Turn the computer upside down with the rear toward you 2 Loosen the three Phillips captive spring loaded screws 1 that secure the keyboard to the computer 3 Open the computer and turn it on its side 4 Insert a finger into the finger hole 1 and press on the keyboa...

Page 76: ...7 Release the ZIF connector for the keyboard cable 1 and then disconnect the cable from the system board 2 8 Release the ZIF connector for the pointing stick cable 3 and then disconnect the cable from the system board 4 9 Remove the keyboard 5 68 Chapter 4 Removal and replacement procedures Downloaded from LpManual com Manuals ...

Page 77: ... 8 GB PC3 10600 1333 MHz DDR3 634091 001 Before removing a memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC...

Page 78: ...slot at an angle NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install a primary memory module 70 Chapter 4 Removal and replacement procedures Downloaded from LpManual com Manuals ...

Page 79: ...utlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the service access cover see Service access cover on page 50 6 Remove the following components a Hard drive see Hard drive on page 60 b Optical drive see Optical drive on page 65 c Keyboard see Keyboard on page 67 Remove the top cover 1 Turn the computer right side up with the front towa...

Page 80: ...screws in the battery bay 1 Three Torx 9M2 0 4 0 screws in the optical drive bay 2 Five Torx 9M2 5 6 0 screws from the front edge and middle of the computer 3 Three Phillips M2 5 3 0 screws from the hard drive bay 4 72 Chapter 4 Removal and replacement procedures Downloaded from LpManual com Manuals ...

Page 81: ...Pull up the back edge 1 of the top cover and then lift the cover 2 away at an angle Reverse this procedure to install the top cover Component replacement procedures 73 Downloaded from LpManual com Manuals ...

Page 82: ...AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the service access cover see Service access cover on page 50 6 Remove the following components a Hard drive see Hard drive on page 60 b Optical drive see Optical drive on page 65 c Keyboard see Keyboard on page 67 d Top cover see Top cover on page 71 Remove the power button board 1 Position the top cover upside down ...

Page 83: ... screws 4 that secure the power button board to the top cover and then remove the power button board 5 Reverse this procedure to install the power button board Component replacement procedures 75 Downloaded from LpManual com Manuals ...

Page 84: ...from the computer 4 Remove the battery see Battery on page 48 5 Remove the service access cover see Service access cover on page 50 6 Remove the following components a Hard drive see Hard drive on page 60 b Optical drive see Optical drive on page 65 c Keyboard see Keyboard on page 67 d Top cover see Top cover on page 71 Remove the function button board 1 Position the top cover upside down with the...

Page 85: ...sconnect the function button board cable 4 from the function button board Reverse this procedure to install the function button board Component replacement procedures 77 Downloaded from LpManual com Manuals ...

Page 86: ...ging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the service access cover see Service access cover on page 50 6 Remove the following components a Hard drive see Hard drive on page 60 b Optical drive see Optical drive on page 65 c Keyboard see Keyboard on page 67 d Top cover see Top cover on page 71 Remove the fingerprint reader board 1 Position the top cov...

Page 87: ...4 Lift the fingerprint reader board 3 from the top cover Reverse this procedure to install the fingerprint reader board Component replacement procedures 79 Downloaded from LpManual com Manuals ...

Page 88: ...ugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the service access cover see Service access cover on page 50 6 Remove the following components a Hard drive see Hard drive on page 60 b Optical drive see Optical drive on page 65 c Keyboard see Keyboard on page 67 d Top cover see Top cover on page 71 Remove the TouchPad button board 1 Position the top cove...

Page 89: ...4 Lift the TouchPad button board 4 from the top cover Reverse this procedure to install the TouchPad button board Component replacement procedures 81 Downloaded from LpManual com Manuals ...

Page 90: ...m the computer 4 Remove the battery see Battery on page 48 5 Remove the service access cover see Service access cover on page 50 6 Remove the following components a Hard drive see Hard drive on page 60 b Optical drive see Optical drive on page 65 c Keyboard see Keyboard on page 67 d Top cover see Top cover on page 71 Remove the VGA port 1 Position the computer right side up with the front toward y...

Page 91: ...4 Lift and remove the port from the base enclosure 3 Reverse this procedure to install the VGA port Component replacement procedures 83 Downloaded from LpManual com Manuals ...

Page 92: ...the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the service access cover see Service access cover on page 50 6 Remove the following components a Hard drive see Hard drive on page 60 b Optical drive see Optical drive on page 65 c Keyboard see Keyboard on page 67 d Top cover s...

Page 93: ...entilate the computer allow at least a 7 6 cm 3 in clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configu...

Page 94: ...onnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the service access cover see Service access cover on page 50 6 Remove the following components a Hard drive see Hard drive on page 60 b Optical d...

Page 95: ...he processor heat sink components 1 and system board components 2 each time the processor heat sink is removed Thermal material is included with all heat sink and processor spare part kits Reverse this procedure to install the processor heat sink Component replacement procedures 87 Downloaded from LpManual com Manuals ...

Page 96: ...unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the service access cover see Service access cover on page 50 6 Remove the following components a Hard drive see Hard drive on page 60 b Optical drive see Optical drive on page 65 c Keyboard see Keyboard on page 67 d Top cover see Top cover on page 71 e Video card fan heat sink assembly see Video card f...

Page 97: ...f the graphics card components 1 2 3 and 4 and the system board components 5 6 7 and 8 each time the graphics card is removed Replacement thermal material is included with all graphics card and system board spare part kits Reverse this procedure to install the graphics card Component replacement procedures 89 Downloaded from LpManual com Manuals ...

Page 98: ...core i5 2540M 2 60 GHz Turbo up to 3 30 processor 3 MB L3 cache 4 threads 657410 001 i5 2520M 2 50 GHz Turbo up to 3 20 processor 3 MB L3 cache 4 threads 657409 001 Before removing the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external...

Page 99: ...e half turn counterclockwise until you hear a click 3 Lift the processor 2 straight up and remove it NOTE The gold triangle 3 on the processor must be aligned with the triangle embossed on the processor slot when you install the processor Reverse this procedure to install the processor Component replacement procedures 91 Downloaded from LpManual com Manuals ...

Page 100: ...d then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the service access cover see Service access cover on page 50 6 Remove the following components a Hard drive see Hard drive on page 60 b Optical drive see Optical drive on page 65 c Keyboard see Keyboard on page 67 d Top cover see Top cover on page 71 e Video card fan heat sink assembly see Video...

Page 101: ...4 Disconnect the modem module cable 3 from the system board Reverse this procedure to install the modem module Component replacement procedures 93 Downloaded from LpManual com Manuals ...

Page 102: ... page 48 5 Remove the service access cover see Service access cover on page 50 6 Remove the following components a Hard drive see Hard drive on page 60 b Optical drive see Optical drive on page 65 c Keyboard see Keyboard on page 67 d Top cover see Top cover on page 71 e Video card fan heat sink assembly see Video card fan heat sink assembly on page 84 f Processor heat sink see Processor heat sink ...

Page 103: ...onnect the audio USB 3 0 board 2 from the system board by lifting it out at an angle Reverse this procedure to install the modem module Component replacement procedures 95 Downloaded from LpManual com Manuals ...

Page 104: ...ard drive see Hard drive on page 60 b Optical drive see Optical drive on page 65 c Keyboard see Keyboard on page 67 d Top cover see Top cover on page 71 e Video card fan heat sink assembly see Video card fan heat sink assembly on page 84 f Processor heat sink see Processor heat sink on page 86 g Processor see Processor on page 90 h Modem module see Modem module on page 92 i Audio USB 3 0 board see...

Page 105: ... base enclosure remove the two Torx 9M2 0 4 0 screws 1 that secure the display latch spring button to the base enclosure b Lift the right display latch spring button 2 straight up from the base enclosure 4 Remove the tape 1 from the top of the speakers 5 Disconnect the speaker cable 2 from the system board Component replacement procedures 97 Downloaded from LpManual com Manuals ...

Page 106: ...screws 3 that secure the speakers to the base enclosure 7 Remove the speakers 4 from the base enclosure Reverse this procedure to install the speakers 98 Chapter 4 Removal and replacement procedures Downloaded from LpManual com Manuals ...

Page 107: ...ervice access cover on page 50 6 Remove the following components a Hard drive see Hard drive on page 60 b Optical drive see Optical drive on page 65 c Keyboard see Keyboard on page 67 d Top cover see Top cover on page 71 e Video card fan heat sink assembly see Video card fan heat sink assembly on page 84 f Processor heat sink see Processor heat sink on page 86 g Processor see Processor on page 90 ...

Page 108: ...remove the assembly from the base enclosure at a 45 degree angle 4 Reverse this procedure to install the Secure Digital SD card USB 2 0 assembly 100 Chapter 4 Removal and replacement procedures Downloaded from LpManual com Manuals ...

Page 109: ... from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the service access cover see Service access cover on page 50 6 Remove the following components a Hard drive see Hard drive on page 60 b Optical drive see Optical drive on page 65 c Keyboard see Keyboard on page 67 d Top cover see Top cover on page 71 Remove the Northbridge ...

Page 110: ...e the Northbridge chip heat plate from the system board 2 Reverse this procedure to install the Northbridge chip heat plate 102 Chapter 4 Removal and replacement procedures Downloaded from LpManual com Manuals ...

Page 111: ...y see Battery on page 48 5 Remove the service access cover see Service access cover on page 50 6 Remove the following components a Hard drive see Hard drive on page 60 b Optical drive see Optical drive on page 65 c Keyboard see Keyboard on page 67 d Top cover see Top cover on page 71 e Video card fan heat sink assembly see Video card fan heat sink assembly on page 84 f Processor heat sink see Proc...

Page 112: ...Remove the RJ 45 connector cable from the base enclosure 3 Reverse this procedure to install the RJ 45 connector cable 104 Chapter 4 Removal and replacement procedures Downloaded from LpManual com Manuals ...

Page 113: ... battery see Battery on page 48 5 Remove the service access cover see Service access cover on page 50 6 Remove the following components a Hard drive see Hard drive on page 60 b Optical drive see Optical drive on page 65 c Keyboard see Keyboard on page 67 d Top cover see Top cover on page 71 e Video card fan heat sink assembly see Video card fan heat sink assembly on page 84 f Processor heat sink s...

Page 114: ...4 Remove the power connector cable from the enclosure 3 Reverse this procedure to install the power connector cable 106 Chapter 4 Removal and replacement procedures Downloaded from LpManual com Manuals ...

Page 115: ...ure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the service acces...

Page 116: ...page 88 Remove the system board 1 Position the computer right side up with the front toward you 2 Remove the tape 1 that secures the cabling to the system board 3 Remove the screws 2 that secure the plastic bracket to the system board and then remove the bracket 3 108 Chapter 4 Removal and replacement procedures Downloaded from LpManual com Manuals ...

Page 117: ...ew 1 that secures the smart card reader to the system board 6 Remove the three Torx 9M2 5 4 0 screws 2 that secure the system board to the base enclosure 7 Remove the two Torx 9M2 0 8 0 screws 3 that secure the system board to the optical drive connector Component replacement procedures 109 Downloaded from LpManual com Manuals ...

Page 118: ...8 Remove the system board 4 from the base enclosure Reverse the preceding procedure to install the system board 110 Chapter 4 Removal and replacement procedures Downloaded from LpManual com Manuals ...

Page 119: ... first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the service access cover see Service access cover on page 50 6 Remove the following components a Hard drive see Hard drive on page 60 b Optical drive see Optical drive on page 65 c Keyboard see Keyboard on page 67 d Top cover see Top cover on...

Page 120: ...ing a small screwdriver press to release the latch 1 that secures the assembly to the connector and then lift the assembly up 2 and off the system board Reverse this procedure to install the ExpressCard assembly 112 Chapter 4 Removal and replacement procedures Downloaded from LpManual com Manuals ...

Page 121: ...lugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the service access cover see Service access cover on page 50 6 Remove the following components a Hard drive see Hard drive on page 60 b Optical drive see Optical drive on page 65 c Keyboard see Keyboard on page 67 d Top cover see Top cover on page 71 e Video card fan heat sink assembly see Video card fan ...

Page 122: ...nd routing channel built into the base enclosure 3 Remove the RJ 11 connector cable from the base enclosure Reverse this procedure to install the RJ 11 connector cable 114 Chapter 4 Removal and replacement procedures Downloaded from LpManual com Manuals ...

Page 123: ... on page 48 5 Remove the service access cover see Service access cover on page 50 6 Remove the following components a Hard drive see Hard drive on page 60 b Optical drive see Optical drive on page 65 c Keyboard see Keyboard on page 67 d Top cover see Top cover on page 71 e Video card fan heat sink assembly see Video card fan heat sink assembly on page 84 f Processor heat sink see Processor heat si...

Page 124: ...he base enclosure 2 ensuring that the spring 3 remains intact with the service access cover latch Reverse this procedure to install the service access cover latch 116 Chapter 4 Removal and replacement procedures Downloaded from LpManual com Manuals ...

Page 125: ...6 Remove the following components a Hard drive see Hard drive on page 60 b Optical drive see Optical drive on page 65 c Keyboard see Keyboard on page 67 d Top cover see Top cover on page 71 e Video card fan heat sink assembly see Video card fan heat sink assembly on page 84 f Processor heat sink see Processor heat sink on page 86 g System board see System board on page 107 h RJ 11 connector cable ...

Page 126: ...3 Remove the battery latch from the base enclosure 3 Reverse this procedure to install the battery latch 118 Chapter 4 Removal and replacement procedures Downloaded from LpManual com Manuals ...

Page 127: ...emove the battery see Battery on page 48 5 Remove the service access cover see Service access cover on page 50 6 Remove the following components a Hard drive see Hard drive on page 60 b Optical drive see Optical drive on page 65 c Keyboard see Keyboard on page 67 d Top cover see Top cover on page 71 e Video card fan heat sink assembly see Video card fan heat sink assembly on page 84 f Processor he...

Page 128: ...3 Remove the security lock 2 at an angle from the base enclosure Reverse this procedure to install the security lock 120 Chapter 4 Removal and replacement procedures Downloaded from LpManual com Manuals ...

Page 129: ... the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 Remove the display panel 1 Remove the display bezel a Position the computer upright on a flat surface with the display panel o...

Page 130: ...m the display back cover 4 2 Remove the six Torx 9M2 5 5 0 screws that secure the display panel to the display enclosure 3 Disengage the display panel from the base enclosure by closing the display enclosure to 45 degrees while holding the sides of the display panel 4 Remove the two pieces of tape that secure cables to the back of the display panel 5 Remove the eight 1 Phillips M2 0 3 0 screws tha...

Page 131: ...6 Remove the display panel 2 Reverse this procedure to install the display panel Component replacement procedures 123 Downloaded from LpManual com Manuals ...

Page 132: ...ing the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Optional Remove the display panel see Display panel on page 121 6 Remove the service access cover see Service access cover on page 50 7 Disconnect the wireless antenna cables from the WLAN module see WLAN module on page 54 and the WWAN module see WWAN module on p...

Page 133: ...6 Remove the three Torx 9M2 5 6 0 screws 1 from the left hinge bracket and lower right hinge bracket 7 Remove the Torx 9M2 5 4 0 screw 2 from the upper right hinge bracket 8 Position the computer with the back toward you 9 Remove the four Torx 9M2 5 5 5 screws 1 on the back of each hinge 10 Remove the four Torx 9M2 5 3 5 screws 2 that secure the logo nameplate to the base enclosure Component repla...

Page 134: ... hinges are available using spare part number 652646 001 13 If it is necessary to remove the cable routing tray remove the five Phillips M2 0 3 0 screws 1 that secure the cable routing tray to the display enclosure The cable routing tray is available in the Raw Panel Support Kit spare part number 657408 001 126 Chapter 4 Removal and replacement procedures Downloaded from LpManual com Manuals ...

Page 135: ...sor from the display enclosure release the ZIF connector 1 for the webcam cable and disconnect the cable 2 Then release the ZIF connector 3 for the ambient light sensor cable 4 and disconnect the cable 16 Remove the two Phillips screws 5 that secure the webcam to the display enclosure and then remove the webcam 6 Component replacement procedures 127 Downloaded from LpManual com Manuals ...

Page 136: ...then remove the cable 2 18 If it is necessary to replace the WWAN antenna cables detach the WWAN antenna transceivers 1 from the adhesive on the back cover and then release the cables from the clips 2 that secure the cables to the display back cover 128 Chapter 4 Removal and replacement procedures Downloaded from LpManual com Manuals ...

Page 137: ...nsceivers 1 from the adhesive on the back cover and then release the cables from the clips 2 that secure the cables to the display back cover Reverse this procedure to reassemble and install the display assembly Component replacement procedures 129 Downloaded from LpManual com Manuals ...

Page 138: ...vigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security Diagnostics and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen To select a menu or a menu...

Page 139: ...then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed a...

Page 140: ...onents needed for starting the computer Run In Test Runs a comprehensive check on system memory Hard Disk Test Runs a comprehensive self test on any hard drive in the system Memory Test Runs a comprehensive test on any memory installed in the computer Battery Test Runs a comprehensive test on any batteries installed in the computer Error Log Displays a log file if any errors have occurred Restore ...

Page 141: ...nd answers used if you forget your password Anti Theft AT p Enable disable Anti Theft Protection DriveLock Passwords Enable disable DriveLock on any computer hard drive enabled by default Change a DriveLock user password or master password NOTE DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Automatic DriveLock Enable disable Automatic...

Page 142: ...led by default When enabled USB legacy support allows the following Use of a USB keyboard in Computer Setup even when a Windows operating system is not running Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer Select a parallel port mode ECP Enhanced Capabilities Port standard bidirectional or EPP Enhanced Parallel Port...

Page 143: ...b enabled by default Enable disable HP QuickWeb Write Protect disabled by default Enable disable Virtualization Technology select models only disabled by default Enable disable TXT Intel Trusted Execution Technology select models only disabled by default Multi Core CPU enabled by default Intel HT Technology enabled by default Enable disable Wake on USB enabled by default Enable disable Num lock st...

Page 144: ...nclude the following Disabled Boot to Network Follow Boot Order Enable disable the Ambient Light Sensor Enable disable the Notebook Upgrade Bay device enabled by default Enable disable the fingerprint device enabled by default Enable disable the integrated camera enabled by default Enable disable the Power Monitor Circuit enabled by default Enable disable the audio device enabled by default Enable...

Page 145: ...ssCard slot Enable disable the smart card slot Enable disable the eSATA port AMT Options Enable disable Firmware Verbosity Enable disable AMT Setup Prompt Ctrl P Enable disable USB Key Provisioning Support Enable disable Unconfigure AMT on next boot Select Terminal Emulation Mode ANSI VT100 Enable disable Firmware Progress Event Support Enable disable Initiate Intel CIRA Set Security Level Change ...

Page 146: ... 0 V dc 4 74 A 90 W Operating current 4 74 A Temperature Operating 5 C to 35 C 41 F to 95 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vibration Op...

Page 147: ...etric U S Dimensions Height 20 9 cm 8 25 in Width 35 9 cm 14 15 in Diagonal 39 6 cm 15 6 in Surface treatment Anti glare Contrast ratio 300 1 typical Refresh rate 60 Hz Brightness 200 nits typical Pixel resolution Pitch 0 2151 mm Format 1600 900 Configuration RGB stripe Backlight LED PPI 118 ppi Viewing angle 30 30 20 10 Left Right Down Up minimum or 45 45 35 25 Left Right Down Up typical 39 6 cm ...

Page 148: ... Anti glare Contrast ratio 300 1 typical Refresh rate 60 Hz Brightness 220 nits typical Pixel resolution Pitch 0 179 0 179 mm Format 1920 1080 Configuration RGB stripe Backlight LED PPI 142 ppi Viewing angle 60 60 50 50 Left Right Down Up minimum or 70 70 60 60 Left Right Down Up typical 140 Chapter 6 Specifications Downloaded from LpManual com Manuals ...

Page 149: ... ms 3 ms 3 ms Average 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms Logical blocks 1 048 576 000 625 141 400 488 397 168 Disc rotational speed 7200 rpm 7200 rpm 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and excl...

Page 150: ...ndard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 µm Access time CD DVD Random 175 ms 230 ms Full stroke 285 ms 335 ms Audio output level Line out 0 7 Vrms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB se...

Page 151: ...W CD R and CD RW DVD R DVD R 9 DVD RW DVD R DVD R 9 DVD RW DVD RAM Access time CD DVD HD Random 170 ms 170 ms 230 ms Cache buffer 8 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec 1X BD ROM 4 50...

Page 152: ...W DVD R DVD R 9 DVD RW DVD RAM Access time CD DVD BD ROM Random 190 ms 190 ms 230 ms Maximum Media Capacity read 50 GB Maximum Media Capacity write 8 5 GB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 16X CD R 2 400 KB sec 10X CD RW 1 500 KB sec 8X DVD R 10 800 KB sec 8X DVD RW 10 800 KB sec 8X DVD R 10 800 KB sec 6X DVD RW 8 100 KB sec 4X DVD R Dual Layer 5 400 KB sec 4X DVD R D...

Page 153: ... 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 µm Access time CD DVD Random 100 ms 125 ms Full stroke 175 ms 225 ms Audio output level Line out 0 7 Vrms Cache buffer 512 KB Data transfer rate CD R 24X 3600 KB s 150 KB s at 1X CD rate CD RW 10X 1500 KB s 150 KB s at 1X CD rate CD ROM 24X 3600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1 352 KB s at 1X DVD rate Multiword DMA mode ...

Page 154: ...instructions perform a search for these topics in Help and Support NOTE In case of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create system repair discs select models only and your initial backup immediately after software setup ...

Page 155: ...your computer NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore follow these steps NOTE Be sure that the computer is connected to AC power before you star...

Page 156: ...mission or password for tasks such as installing software running utilities or changing Windows settings Refer to Windows Help and Support for more information To recover your information using Startup Repair follow these steps CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are pe...

Page 157: ... screen 5 Follow the on screen instructions Using a Windows 7 operating system DVD purchased separately If you are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system Make sure that your most recent backup stored on discs o...

Page 158: ... them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up your information to an optional external hard dri...

Page 159: ... password for tasks such as installing software running utilities or changing Windows settings Refer to Windows Help and Support for more information Performing a recovery In case of system failure or instability the computer provides the following tools to recover your files Windows recovery tools You can use the Backup and Restore Center to recover information you have previously backed up You c...

Page 160: ...re the Windows operating system loads 4 Select Repair your computer 5 Follow the on screen instructions NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Using f11 CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the comp...

Page 161: ... Windows Vista operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows Vista operating system DVD follow ...

Page 162: ...re applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 12...

Page 163: ...ounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V co...

Page 164: ... Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This section provides disassembly instructi...

Page 165: ...s 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Display 157 Downloaded from LpManual com Manuals ...

Page 166: ...nclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 158 Chapter 9 Recycling Downloaded from LpManual com Manuals ...

Page 167: ...11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up Display 159 Downloaded from LpManual com Manuals ...

Page 168: ...el upside down WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 17 Remove the backlight frame from the display panel 160 Chapter 9 Recycling Downloaded from LpManual com Manuals ...

Page 169: ...Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight Display 161 Downloaded from LpManual com Manuals ...

Page 170: ...5 31 40 65 Blu ray Disc ROM Drive specifications 144 Blu ray Disc ROM DVD RW SuperMulti DL Combo Drive removal 65 spare part number 25 32 40 65 specifications 143 Bluetooth cable illustrated 30 Bluetooth compartment identifying 18 Bluetooth module removal 58 spare part number 22 36 58 boot options 134 boot order 134 bottom cover release latch identifying 17 built in device ambient light sensor 136...

Page 171: ...are part number 25 31 40 65 E electrostatic discharge 44 eSATA USB 2 0 combo port identifying 14 esc key identifying 11 Ethernet product description 3 Execution Disable 134 expansion memory module removal 51 spare part number 51 ExpressCard assembly removal 111 spare part number 111 ExpressCard blank illustrated 29 ExpressCard board spare part number 38 41 ExpressCard slot identifying 14 external ...

Page 172: ...142 143 144 145 optical drive bracket spare part number 32 40 optical drive weight saver illustrated 29 P packing guidelines 45 parallel port mode 134 passwords 133 PCH thermal material spare part number 40 plastic parts 42 Plastics Kit contents 29 spare part number 29 33 37 pointing device product description 4 pointing stick 7 pointing stick buttons 7 pointing stick cover spare part number 40 po...

Page 173: ...y enrollment 133 Automatic DriveLock 133 change password 133 Disk Sanitizer 133 DriveLock 133 fingerprint reader reset 133 HP Sparekey 133 HP Sparekey enrollment 133 password policy 133 set up BIOS administrator password 133 System IDs 133 security product description 5 service access cover removal 50 spare part number 37 50 service access cover latch removal 115 service considerations 42 service ...

Page 174: ...2 spare part number 37 82 video card fan heat sink assembly removal 84 spare part number 84 Virtualization Technology 135 volume mute button identifying 9 W webcam identifying 15 product description 3 spare part number 37 webcam light identifying 15 webcam module spare part number 28 Windows 7 operating system DVD 149 Windows applications key identifying 11 Windows logo key identifying 11 Windows ...

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