HP EliteBook Revolve 810 G1, Maintenance And Service Manual

Page 1: ...HP EliteBook Revolve 810 G1 Maintenance and Service Guide IMPORTANT This document is intended for HP authorized service providers only ...

Page 2: ...soft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or o...

Page 3: ...w another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Inf...

Page 4: ...iv Safety warning notice ...

Page 5: ...ajor components 18 Miscellaneous parts 21 Sequential part number listing 22 4 Removal and replacement procedures 26 Preliminary replacement requirements 26 Tools required 26 Service considerations 26 Plastic parts 26 Cables and connectors 27 Drive handling 27 Grounding guidelines 28 Electrostatic discharge damage 28 Packaging and transporting guidelines 29 Component replacement procedures 31 Servi...

Page 6: ...toring factory settings in Computer Setup 64 Updating the BIOS 65 Determining the BIOS version 65 Downloading a BIOS update 66 Using Advanced System Diagnostics 67 6 Specifications 68 Computer specifications 68 11 6 inch UWVA display specifications 69 7 Backup and recovery 70 Windows 8 70 Backing up your information 70 Performing a system recovery 71 Using the Windows recovery tools 71 Using f11 r...

Page 7: ...formation 76 Performing a system recovery 77 Using the Windows recovery tools 77 Using f11 recovery tools 78 Using a Windows 7 operating system DVD purchased separately 79 8 Power cord set requirements 80 Requirements for all countries 80 Requirements for specific countries and regions 81 9 Recycling 82 Index 83 vii ...

Page 8: ...viii ...

Page 9: ...port for dual display ports through the dock Panel 11 6 in high definition HD light emitting diode LED AntiGlare AG UWVA 1366 768 ultraslim display with webcam and microphone Touchscreen enabled Typical brightness 400 nits Memory One customer accessible upgradable memory module slot 4 GB on the system board Support for DDR3L PC 3 12800 1600 MHz Support for 12288 MB of system RAM in the following c...

Page 10: ...Adapter Intel Centrino Advanced N 6205 Combo Adapter Support for no WLAN Bluetooth option Two WWAN antennas built into display assembly Integrated wireless wide area network WWAN options by way of wireless module Support for the following WWAN modules HP un2430 EV DO HSPA Mini Card HP hs2350 HSPA Mobile Broadband Module WWAN secured by micro SIM Support for no WWAN option Support for WWAN after ma...

Page 11: ...ng and pinch zoom as default Taps enabled by default Support for ClickPad with image sensor scroll pinch zoom rotate and 3 finger flick Power requirements Support for 65 W HP Smart AC adapter RC V EM 3 wire and 45 W HP Smart AC adapter RC V non PFC 3 wire Support for 6 cell 44 Wh 1 98 Ah Li ion battery Li ion Security Support for security cable lock Support for Trusted Platfom Module TPM 1 2 Enhan...

Page 12: ...l Japan only Windows 8 ML 64 bit with Microsoft Office 2010 Professional Japan only Windows 8 ML 64 bit with Microsoft Office 2010 Transition OPK not available in Japan Windows 8 Professional 64 bit with Microsoft Office 2010 Home and Business Japan only Windows 8 Professional 64 bit with Microsoft Office 2010 Personal Japan only Windows 8 Professional 64 bit with Microsoft Office 2010 Professiona...

Page 13: ...indows 7 Professional 64 bit with Microsoft Office 2010 Professional Japan only includes Service Pack 1 Windows 7 Professional 64 bit with Microsoft Office 2010 Transition OPK not available in Japan includes Service Pack 1 Restore Media DRDVD DRDVD Windows 8 Available with Windows 8 or Windows 8 Professional Loc required with any Windows 7 Professional downgrade operating system DRDVD Windows 7 Av...

Page 14: ... 32 bit Windows 8 Professional 32 bit Windows 7 Home Basic 64 bit Windows 7 Home Basic 32 bit Windows 7 Home Premium 32 bit Windows 7 Professional 32 bit Windows 7 Ultimate 64 bit Windows 7 Ultimate 32 bit Serviceability End user replaceable part AC adapter AC adapter Battery Memory module mSATA solid state drive 2013 UltraSlim Docking Station WLAN module WWAN module 6 Chapter 1 Product descriptio...

Page 15: ...2 External component identification 7 ...

Page 16: ...nterclockwise and do not force the rotating action To change your notebook to a tablet 1 Rotate the display clockwise 180 degrees until the display faces backwards 2 Lower the display over the keyboard To change the tablet back into a notebook reverse these steps 8 Chapter 2 External component identification ...

Page 17: ...hotographs For information on using the webcam access HP Support Assistant To access HP Support Assistant on the Start screen select the HP Support Assistant app 7 Windows Home button Returns you to the Start screen The antennas are not visible on the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory no...

Page 18: ...s you to the Start screen from an open app or the Windows desktop NOTE Pressing the Windows button again will return you to the previous screen 4 Function keys Execute frequently used system functions when pressed in combination with the fn key 5 Embedded numeric keypad When the keypad is turned on it can be used like an external numeric keypad Each key on the keypad performs the function indicate...

Page 19: ...ght Amber Computer sound is off Off Computer sound is on 3 Microphone mute light Amber Muted Off Microphone is on 4 Wireless light White An integrated wireless device such as a WLAN device and or a Bluetooth device is on Amber All wireless devices are off 5 Num lock light On Num lock is on 6 TouchPad light Amber The TouchPad is off Off The TouchPad is on Lights 11 ...

Page 20: ... external mouse 4 Right TouchPad button Functions like the right button on an external mouse Left side NOTE Your computer may look slightly different from the illustration in this section Item Component Description 1 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to...

Page 21: ... such as a high performance monitor or projector 5 USB 3 0 charging port USB 3 0 charging port Connects an optional USB device The USB 3 0 charging port can also charge select models of cell phones and MP3 players even when the computer is off NOTE A USB charging port also referred to as a powered USB port allows you to charge connected USB devices Standard USB ports will not charge all USB device...

Page 22: ...scriber identity module SIM 8 Audio out headphone jack Audio in microphone jack Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio Also connects an optional headset microphone WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regu...

Page 23: ... message remove the module to restore computer functionality and then contact support through HP Support Assistant To access HP Support Assistant on the Start screen select the HP Support Assistant app 2 Vents Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on an...

Page 24: ...3 Illustrated parts catalog 16 Chapter 3 Illustrated parts catalog ...

Page 25: ...ront of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the c...

Page 26: ...Computer major components 18 Chapter 3 Illustrated parts catalog ...

Page 27: ...rk 716747 081 For use in France 716747 051 For use in Germany 716747 041 For use in Greece 716747 151 For use in Hungary 716747 211 For use in Iceland 716747 DD1 For use in India 716747 D61 For use in Israel 716747 BB1 For use in Italy 716747 061 For use in Japan 716747 291 For use in Latin America 716747 161 For use in the Netherlands 716747 B31 For use in Norway 716747 091 For use in Northwest A...

Page 28: ...2 601 Equipped with an Intel Dual Core i5 3437U 1 90 GHz turbo up to 2 90 GHz 1600 MHz FSB 3 00 MB L3 cache 17 W and the Windows 8 Standard operating system 716732 501 Equipped with an Intel Dual Core i5 3437U 1 90 GHz turbo up to 2 90 GHz 1600 MHz FSB 3 00 MB L3 cache 17 W and the Windows 7 operating system 716732 001 Equipped with an Intel Dual Core i3 3227U 1 90 GHz processor 1600 MHz FSB 3 00 ...

Page 29: ... micro SD Card bezel 716744 001 17 6 cell 44 Wh 1 98 Ah Li ion battery includes rubber feet and speaker grilles 698943 001 Miscellaneous parts Component Spare part number AC adapter 65 W HP Smart AC adapter RC V EM 3 wire 693710 001 45 W HP Smart AC adapter RC V non PFC 3 wire 696694 001 Digitizer pen 716746 001 Power cord 3 pin black 1 83 m For use in Australia 490371 011 For use in Brazil 490371...

Page 30: ...Thailand 3 pin black 1 83 m 490371 202 Power cord for use in Brazil 3 pin black 1 83 m 490371 291 Power cord for use in Japan 3 pin black 1 83 m 490371 AA1 Power cord for use in the People s Republic of China 3 pin black 1 83 m 490371 AB1 Power cord for use in Taiwan 3 pin black 1 83 m 490371 AD1 Power cord for use in South Korea 3 pin black 1 83 m 490371 BB1 Power cord for use in Israel 3 pin bla...

Page 31: ...tel Dual Core i7 3687U 2 10 GHz turbo up to 3 30 GHz 1600 MHz FSB 4 00 MB L3 cache 17 W and the Windows 7 operating system includes processor replacement thermal material and RTC battery 716733 501 System board equipped with an Intel Dual Core i7 3687U 2 10 GHz turbo up to 3 30 GHz 1600 MHz FSB 4 00 MB L3 cache 17 W and the Windows 8 Standard operating system includes processor replacement thermal...

Page 32: ... with backlight for use in Brazil includes backlight cable and keyboard cable 716747 211 Keyboard with backlight for use in Hungary includes backlight cable and keyboard cable 716747 251 Keyboard with backlight for use in Russia includes backlight cable and keyboard cable 716747 261 Keyboard with backlight for use in Bulgaria includes backlight cable and keyboard cable 716747 271 Keyboard with bac...

Page 33: ...747 FL1 Keyboard with backlight for use in the Czech Republic and Slovakia includes backlight cable and keyboard cable 716747 FP1 Keyboard with backlight for use in Northwest Africa includes backlight cable and keyboard cable 716748 001 128 GB solid state drive 716749 001 256 GB solid state drive Sequential part number listing 25 ...

Page 34: ...s include some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts App...

Page 35: ...rting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in ...

Page 36: ...cautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table ...

Page 37: ...nd and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive f...

Page 38: ... between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static...

Page 39: ...rvice tag When ordering parts or requesting information provide the computer serial number and model number provided on the service tag It is necessary to remove the battery to obtain these numbers See Battery on page 33 for battery removal instructions Item Component Description 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeri...

Page 40: ...e part number helps a service technician determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer 32 Chapter 4 Removal and replacement procedures ...

Page 41: ... down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer Remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latch 1 to release the battery 3 Pivot the battery up and then remove the battery from the compu...

Page 42: ...r 4 Remove the battery see Battery on page 33 Remove the service cover 1 Turn the computer upside down with the front toward you 2 Press on the micro SD Card bezel 1 once to release the bezel and then press on the bezel again to remove the bezel The micro SD Card bezel is included in the Plastics Rubber Kit spare part number 716744 001 3 Remove the two large rubber screw covers 2 4 Remove the two ...

Page 43: ...four captive Phillips screws 1 that secure the service cover to the computer 8 Lift the front edge of the service cover 2 until the cover detaches from the computer and then remove the service cover 3 from the computer Reverse this procedure to install the service cover Component replacement procedures 35 ...

Page 44: ... are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 33 5 Remove the service cover see Service cover on page 34 Remove the WWAN module 1 Disco...

Page 45: ...e NOTE If the WWAN antenna cables are not connected to the terminals on the WWAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WWAN module Component replacement procedures 37 ...

Page 46: ...ter If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 33 5 Remove the service cover see Service cover on page 34 Remove the WLAN modu...

Page 47: ...e NOTE If the WLAN antenna cables are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module Component replacement procedures 39 ...

Page 48: ...er by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 33 5 Remove the service cover see Service cover on page 34 Remove the solid state drive 1 Remove the Phillips PM2 0 3 0 screw 1 that secures the solid state drive to the computer The solid state drive tilts up 2 Remove the solid state drive 2 by pulling the...

Page 49: ...nd then click Next 6 Under Step 2 Select a Download click the BIOS link 7 Click the link for the most recent BIOS 8 Click the Download button and then follow the on screen instructions Before removing a memory module follow these steps 1 Turn off the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Di...

Page 50: ...2 Remove the memory module 2 by pulling the module away from the slot at an angle Reverse this procedure to install a memory module 42 Chapter 4 Removal and replacement procedures ...

Page 51: ...on page 33 5 Remove the service cover see Service cover on page 34 Remove the NFC board 1 Disconnect the NFC antenna cable 1 from the NFC board The NFC antenna cable is included in the bottom cover spare part kit spare part number 2 Release the zero insertion force ZIF connector 2 to which the NFC board cable is attached and then disconnect the NFC board cable from the system board 3 Detach the NF...

Page 52: ... 071 For use in Hungary 716747 211 For use in Sweden and Finland 716747 B71 For use in Iceland 716747 DD1 For use in Switzerland 716747 BG1 For use in India 716747 D61 For use in Taiwan 716747 AB1 For use in Israel 716747 BB1 For use in Thailand 716747 281 For use in Italy 716747 061 For use in Turkey 716747 141 For use in Japan 716747 291 For use in the United Kingdom and Singapore 716747 031 For...

Page 53: ...ft side 3 Partially open the computer 4 Insert a screw driver or similar thin tool into the keyboard release hole near the fan and then press on the back of the keyboard until the keyboard disengages from the computer 5 Turn the computer right side up with the front toward you 6 Open the computer Component replacement procedures 45 ...

Page 54: ...rest 8 Release the ZIF connector 1 to which the backlight cable is attached and then disconnect the backlight cable 2 from the system board 9 Release the ZIF connector 3 to which the keyboard cable is attached and then disconnect the keyboard cable 4 from the system board 46 Chapter 4 Removal and replacement procedures ...

Page 55: ...10 Remove the keyboard 5 Reverse this procedure to install the keyboard Component replacement procedures 47 ...

Page 56: ... Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 33 5 Remove the service cover see Service cover on page 34 6 Remove the keyboard see Keyboard on page 44 Remove the bottom cover 1 Remove the two Phillips PM2 0 4 3 screws that secure the bottom cover to the computer 2 C...

Page 57: ...d 3 that secures the WWAN antenna cables and the WLAN antenna cables 6 Remove the five Torx T8M2 0 5 65 screws 1 and the Torx T8M2 0 2 5 screw 2 that secure the bottom cover to the computer Component replacement procedures 49 ...

Page 58: ... power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 33 and then remove the following components a Service cover see Service cover on page 34 b Keyboard see Keyboard on page 44 c Bottom cover see Bottom cover on page 48 Remove the speakers 1 Disconnect the speaker cables 1 from the syste...

Page 59: ...4 Remove the speakers 4 Reverse this procedure to install the speakers Component replacement procedures 51 ...

Page 60: ...l external devices from the computer 4 Remove the battery see Battery on page 33 and then remove the following components a Service cover see Service cover on page 34 b Keyboard see Keyboard on page 44 c Bottom cover see Bottom cover on page 48 d Right speaker see Speakers on page 50 Remove the button board 1 Turn the computer right side up with the front toward you 2 Open the computer 3 Release t...

Page 61: ...he top cover The button board cable is attached to the the top cover with double sided tape 7 Remove the Phillips PM2 0 3 0 screw 2 that secures the button board to the top cover 8 Remove the button board 3 Reverse this procedure to install the button board Component replacement procedures 53 ...

Page 62: ...the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 33 and then remove the following components a Service cover see Service cover on page 34 b Keyboard see Keyboard on page 44 c Bottom cover see Bottom cover on page 48 Remove the RTC battery 1 Disconnect the RTC battery cable 1 from ...

Page 63: ... the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 33 and then remove the following components a Service cover see Service cover on page 34 b Keyboard see Keyboard on page 44 c Bottom cover see Bottom cover on page 48 Remove the fan heat sink assembly 1 Disconnect the fan cable 1 from the system ...

Page 64: ...l material must be thoroughly cleaned from the surfaces of the fan heat sink assembly and the processor each time the fan heat sink assembly is removed Replacement thermal material is included with the fan heat sink assembly and system board spare part kits Thermal paste is used on the processor 1 and the section of the fan heat sink assembly 2 that services it Reverse this procedure to install th...

Page 65: ...227U 1 90 GHz processor 1600 MHz FSB 3 00 MB L3 cache 17 W and the Windows 8 Professional operating system 716731 601 Equipped with an Intel Dual Core i3 3227U 1 90 GHz processor 1600 MHz FSB 3 00 MB L3 cache 17 W and the Windows 8 Standard operating system 716731 501 Equipped with an Intel Dual Core i3 3227U 1 90 GHz processor 1600 MHz FSB 3 00 MB L3 cache 17 W and the Windows 7 operating system ...

Page 66: ...page 54 Remove the system board 1 Turn the computer right side up with the front toward you 2 Open the computer 3 Release the ZIF connector 1 to which the TouchPad cable is attached and then disconnect the TouchPad cable 2 from the system board 4 Disconnect the display panel cable 1 from the system board 5 Remove the Phillips PM2 0 2 5 screw 2 that secures the system board to the top cover 58 Chap...

Page 67: ...ystem 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 33 and then remove the following components a Service cover see Service cover on page 34 b WWAN module see WWAN module on page 36 c WLAN module see WLAN module on page 38 d Solid state drive see Solid state drive ...

Page 68: ...e the hinge cover to the top cover 3 Turn the computer right side up with the front toward you 4 Open the computer 5 Rotate the display assembly 1 clockwise until it is perpendicular to the computer body 6 Detach the left 2 and right edges of the hinge cover from the computer 7 Remove the hinge cover 3 by sliding it away from the computer 60 Chapter 4 Removal and replacement procedures ...

Page 69: ...n the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by unplugging the power cord from the computer 3 Disconnect all external devices from the computer 4 Remove the battery see Battery on page 33 and then remove the following components a Service cover see Service cover on page 34 b WWAN module see WWAN module on page 36 c WLAN module see WL...

Page 70: ...ge cap see Hinge cover on page 59 Remove the display assembly 1 Remove the two Phillips PM2 0 5 0 screws 1 that secure the display assembly to the top cover 2 Slide the display assembly 2 away from the top cover and remove it Reverse this procedure to install the display assembly 62 Chapter 4 Removal and replacement procedures ...

Page 71: ...r Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup Navigating and selecting in Computer Setup To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for St...

Page 72: ... when the computer restarts Restoring factory settings in Computer Setup NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to en...

Page 73: ...stalled on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Computer Setup 1 Start Computer Setup 2 Use a pointing device or the arrow keys to select File System Information 3 To exit Computer Setup without saving your changes...

Page 74: ...it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE NOTE If you connect your computer to a network consult the network administrator before installing any...

Page 75: ...to move the data to a good sector Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately Battery test This test analyzes the condition of the battery and calibrates the battery if necessary If the battery fails the test contact HP support to report the issue and purchase a replacement battery BIOS Management You can...

Page 76: ...3 A 65 W 19 Vdc 4 74 A 90 W 19 5 Vdc 4 62 A 90 W 19 5Vdc 2 31A 45W Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify t...

Page 77: ...r of colors Up to 16 8 million Contrast ratio 200 1 typical Brightness 400 nits typical Pixel resolution Pitch 0 197 0 197 mm Format 1366 768 Configuration RGB vertical stripe Backlight LED backlit Character display 80 25 Total power consumption 3 46 W Viewing angle 65 horizontal 50 vertical typical 11 6 inch UWVA display specifications 69 ...

Page 78: ...e to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to HP Support Assistant To access HP Support Assistant on the Start screen select the HP Support Assistant app Backing up your information Recovery after a system failure is as good as your most recent backup You s...

Page 79: ...tem recovery In case of system failure or instability the computer provides the following tools to recover your files Windows recovery tools You can use Windows Backup and Restore to recover information you have previously backed up You can also use Windows Automatic Repair to fix problems that might prevent Windows from starting correctly f11 recovery tools You can use the f11 recovery tools to r...

Page 80: ...the on screen instructions NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Assistant To access HP Support Assistant on the Start screen select the HP Support Assistant app Using f11 recovery tools CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files that you have create...

Page 81: ... DVD into the optical drive before the Windows operating system loads 3 When prompted press any keyboard key 4 Follow the on screen instructions After the repair is completed 1 Eject the Windows 8 operating system media and then insert the Driver Recovery media 2 Install the Hardware Enabling Drivers first and then install Recommended Applications Using Windows Refresh for quick and easy recovery ...

Page 82: ...nal data apps and settings from your computer and reinstalls Windows IMPORTANT This option does not provide backups of your information Before using this option back up any personal information you wish to retain You can initiate this option by using the f11 key or from the Start screen To use the f11 key 1 Press f11 while the computer boots or Press and hold f11 as you press the power button 2 Se...

Page 83: ...ackup and Restore provides the following options Creating a system repair disc select models only by using the installed optical drive select models only or an optional external optical drive Backing up your information Creating a system image select models only Scheduling automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a pr...

Page 84: ...r DVD or Windows DVD 3 From the drop down menu select the drive for burning the recovery media 4 Click the Burn button to start the burning process Backing up your information Recovery after a system failure is as good as your most recent backup Immediately after software setup you should create system repair discs select models only using HP Recovery Disc Creator using the installed optical drive...

Page 85: ...ws Backup and Restore to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly f11 recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory NOTE If you are unable to b...

Page 86: ...tup Repair 5 Follow the on screen instructions NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Using f11 recovery tools CAUTION Using f11 recovery tools completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently remove...

Page 87: ...y removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows 7 operating system DVD NOTE This process takes several minutes 1 If possible back up all personal files 2 Restart the computer and then insert the Windows 7 operating system DVD into the optical drive before the Windows o...

Page 88: ...quirements are applicable to all countries and regions The length of the power cord set must be at least 1 0 m 3 3 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage ...

Page 89: ...st be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard...

Page 90: ...in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 82 Chapter 9 Recycling ...

Page 91: ...32 specifications 68 connectors service considerations 27 D display components 9 specifications 69 display assembly removal 61 spare part number 19 23 61 display panel product description 1 DisplayPort 13 docking port 14 docking product description 3 drives preventing damage 27 E electrostatic discharge 28 equipment guidelines 30 esc key 10 Ethernet product description 2 F fan heat sink assembly r...

Page 92: ...3 Ethernet 2 external media cards 2 graphics 1 keyboard 3 memory module 1 microphone 2 operating system 4 pointing device 3 ports 2 power requirements 3 processors 1 product name 1 security 3 sensors 3 serviceability 6 solid state drive 1 video 2 wireless 2 product name 1 31 product number 32 R rear components 13 removal replacement preliminaries 26 procedures 31 right side components 14 RJ 45 net...

Page 93: ...warranty period 32 webcam 9 webcam light 9 Windows application key 10 Windows button 10 Windows Home button 9 wireless antenna location 9 wireless light 11 wireless product description 2 WLAN module removal 38 spare part numbers 21 22 38 workstation guidelines 29 WWAN module removal 36 spare part numbers 21 22 36 Index 85 ...

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