11 Backing up, restoring, and recovering —
Windows 8
This chapter provides information about the following processes. The information in the chapter is standard
procedure for most models.
●
Creating recovery media and backups
●
Restoring and recovering your system
For additional information, refer to Help and Support.
▲
From the Start screen, type
help
, and then select Help and Support.
Creating recovery media and backups
The following methods of creating recovery media and backups are available on select models only. Choose
the available method according to your computer model.
●
Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This
step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall
the original operating system in cases where the hard drive is corrupted or has been replaced. For
information on creating recovery media, see
Creating HP Recovery media (select models only)
on page 77
. For information on the recovery options that are available using the recovery media, see
Recovering using HP Recovery Manager on page 79
.
●
Use Windows tools to create system restore points and create backups of personal information.
For more information, see
Using Windows tools on page 78
.
NOTE:
If storage is 32 GB or less, Microsoft System Restore is disabled by default.
Creating HP Recovery media (select models only)
IMPORTANT:
If your computer does not list a Create recovery media option, you can obtain recovery media
for your system from HP. See the Worldwide Telephone Numbers booklet included with the computer. You
can also find contact information on the HP website. Go to
http://www.hp.com/support
, select your country
or region, and follow the on-screen instructions.
HP Recovery Manager is a software program that allows you to create recovery media (using either a flash
drive or a set of DVDs) after you successfully set up the computer. HP Recovery media can be used to
perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original
operating system and software programs that were installed at the factory and then configures the settings
for the programs. HP Recovery media can also be used to customize the system or restore the factory image
if you replace the hard drive.
●
Only one set of recovery media can be created. Handle these recovery tools carefully, and keep them in
a safe place.
●
HP Recovery Manager examines the computer and determines the required storage capacity for
the media that will be required.
Creating recovery media and backups
77