5 Removal and replacement
procedures for Customer Self-
Repair parts
NOTE:
The Customer Self-Repair program is not available in all locations. Installing a part not
supported by the Customer Self-Repair program may void your warranty. Check your warranty to
determine if Customer Self-Repair is supported in your location.
NOTE:
HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to
http://partsurfer.hp.com
, select your country or region, and
then follow the on-screen instructions.
Component replacement procedures
NOTE:
Please read and follow the procedures described here to access and replace Customer Self-
Repair parts successfully.
NOTE:
Details about your computer, including model, serial number, product key, and length of
warranty, are on the service tag at the bottom of your computer. See Service tag on page 16
for details.
This chapter provides removal and replacement procedures for Customer Self-Repair parts.
There are as many as 4 screws that must be removed, replaced, and/or loosened when servicing
Customer Self-Repair parts. Make special note of each screw size and location during removal
and replacement.
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Chapter 5 Removal and replacement procedures for Customer Self-Repair parts