The computer does not detect the optical drive
If the computer does not detect the optical drive, use Device Manager to troubleshoot the device and
then update, uninstall, or disable the device driver:
1.
Remove any discs from the optical drive.
2.
Select
Start
>
Control Panel
>
System and Maintenance
>
Device Manager
. If prompted by
User Account Control, click
Continue
.
3.
In the Device Manager window, click the plus sign (+) next to
DVD/CD-ROM drives
, unless a minus
sign (-) is already showing. Look for an optical drive listing.
4.
Right-click the optical drive listing to perform the following tasks:
●
Update the driver.
●
Disable the device.
●
Uninstall the device.
●
Scan for hardware changes. Windows scans your system for installed hardware and installs
any required drivers.
●
Click
Properties
to see if the device is working properly:
◦
Click
Troubleshoot
to fix problems.
◦
Click the
Driver
tab to update, disable, or uninstall drivers for this device.
NOTE:
You can click the
Roll Back Driver
option if the device fails after updating the
driver. This option rolls back to the previously installed driver.
30
Chapter 7 Troubleshooting
Summary of Contents for HDX X16-1000 - Premium Notebook PC
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