HP HPTouchSmart610, Upgrading And Servicing Manual

Page 1: ...Removing and Replacing a Hard Disk Drive 9 Removing the Hard Disk Drive 9 Installing a New Hard Disk Drive 11 Upgrading or Replacing Memory 16 Removing the Memory 16 Installing a New Memory Card 18 Troubleshooting 21 UPGRADING AND SERVICING GUIDE HPTouchSmart610 PC Computer features may vary by model ...

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Page 3: ... open the cover with the power applied You might damage your computer or be injured by the spinning fan blades Avoid touching sharp edge inside the computer Keep your hands away from the moving fan Keep fingers and tools clear of the fan when the power is applied CAUTION Static electricity can damage the electronic components inside the computer Discharge static electricity by touching the metal c...

Page 4: ...nd shut down your operating system 3 Open the rear port access door by squeezing the two tabs at the back of the computer 1 and then pulling the door open 2 4 Unplug the computer by disconnecting the power cord from the back of the computer 5 Unplug all attached cables from the back of the computer 6 Remove the small center panel below the rear ports by pulling out the top of the panel 1 then lift...

Page 5: ...lat surface 8 Remove the screw cover from the drive door by lifting it up and away from the computer 9 Remove the screw at the top of the drive door using a flathead or Torx screwdriver 10 Slide the drive door toward the center of the computer until it stops approximately 5 cm or 1 5 inch 1 1 Lift 1 and remove 2 the drive door from the back of the computer 12 Remove the two screws that secure the ...

Page 6: ...Loosen the captive screw on the top of the CD DVD drive 16 Push the CD DVD drive out of the computer 17 Remove the CD DVD drive from the computer 18 Remove the bracket on the back of the CD DVD tray by removing the two screws with a Phillips screwdriver Save the bracket and the two screws NOTE Do not lose the CD DVD bracket and screws You will fasten the CD DVD bracket to the new CD DVD drive ...

Page 7: ...igns with the captive screw 2 4 Tighten the captive screw on the top of the CD DVD drive 5 Reinstall the side panel on the side of the computer aligning the screw holes on the panel with the screw holes on the computer Press firmly on the center of the side panel until it snaps into place NOTE The replacement CD DVD drive may not look exactly the same as the original drive due to different manufac...

Page 8: ...8 Slide the drive door to the edge of the computer making sure to align the screw hole in the drive door to the screw hole on the computer 9 Install the screw securing the door to the back of the computer 10 Press the top edge of the screw cover on to the drive door and then press down on the bottom edge of the screw cover until it snaps into place 1 1 Place the computer in an upright position ...

Page 9: ...place the back cover on the computer 13 Reconnect all the cables at the back of the computer 14 Plug the power cord into the back of the computer 15 Close the rear port access door at the back of the computer 16 Press the power button to turn on the computer ...

Page 10: ...the drive WARNING Never open the cover with the power applied You might damage your computer or be injured by the spinning fan blades Avoid touching sharp edges inside the computer Keep your hands away from the moving fan Keep fingers and tools clear of the fan when the power is applied CAUTION Static electricity can damage the electronic components inside the computer Discharge static electricity...

Page 11: ...ms and shut down your operating system 3 Open the rear port access door by squeezing the two tabs at the back of the computer 1 and then pulling the door open 2 4 Unplug the computer by disconnecting the power cord from the back of the computer 5 Unplug all attached cables from the back of the computer 6 Remove the small center panel below the rear ports by pulling out the top of the panel 1 then ...

Page 12: ...ver from the drive door by lifting it up and away from the computer 9 Remove the screw at the top of the drive door using a flathead or Torx screwdriver 10 Slide the drive door toward the center of the computer until it stops approximately 5 cm or 1 5 inch 1 1 Lift 1 and remove 2 the drive door from the back of the computer 12 Loosen the captive screw on the side of the hard drive cage that secure...

Page 13: ...re that the connectors on the hard drive are on the same end of the cage as the handle 2 Install the four screws that secure the drive to the cage NOTE The replacement hard disk drive may not look exactly the same as the original drive due to different manufacturers or models Hewlett Packard always provides quality parts that meet or exceed your original computer specifications NOTE The four screw...

Page 14: ...ing that the connector on the end of the drive is properly seated 4 Tighten the captive screw with a flathead or Torx screwdriver to secure the hard drive cage in place 5 Reinstall the drive door by sliding it toward the center of the computer 6 Slide the drive door to the edge of the computer making sure to align the screw hole in the drive door to the screw hole on the computer 7 Install the scr...

Page 15: ...ss down on the bottom edge of the screw cover until it snaps into place 9 Place the computer in an upright position 10 Replace the back cover on the computer 1 1 Reconnect all the cables at the back of the computer 12 Plug the power cord into the back of the computer 13 Close the rear port access door at the back of the computer ...

Page 16: ...ating system installed you will need to reinstall it using the system recovery discs To install the operating system refer to the instructions included with your system recovery discs or available from the HP support site www hp com support After the operating system has been installed you will need to reinstall any applications and restore any data you backed up ...

Page 17: ...e used in Windows will be less Because the memory uses dual channels you should use the same DIMM type for both sockets IMPORTANT A memory card is extremely sensitive to shock impact Do not bang or drop it Static electricity can damage the card WARNING Keep your hands away from the moving fan Keep fingers and tools clear of the fan when the power is applied Never open the cover with the power appl...

Page 18: ...our operating system 3 Open the rear port access door by squeezing the two tabs on the at the back of the computer 1 and then pulling the door open 2 4 Unplug the computer by disconnecting the power cord from the back of the computer 5 Unplug all attached cables from the back of the computer 6 Remove the small center panel below the rear ports by pulling out the top of the panel 1 then lifting the...

Page 19: ...the computer 9 Remove the screw at the top of the memory access panel using a flathead or Torx screwdriver 10 Slide the memory access panel toward the center of the computer until it stops approximately 5 cm or 1 5 inch 1 1 Lift up the outside edge of the panel approximately 2 5 cm 1 inch 1 and slide the panel toward the outside edge of the computer 2 to remove it IMPORTANT If you are removing bot...

Page 20: ...ge of the card faces forward and is on the right 2 If using two memory cards they will go into the black slots in the order shown The first memory card goes into a black slot 1 the second memory card goes into a black slot 2 NOTE The replacement memory card may not look exactly the same as the original drive due to different manufacturers or models Hewlett Packard always provides quality parts tha...

Page 21: ...at step 3 with each card 5 Rinstall the memory access panel by sliding it in toward the center of the computer 6 Slide the memory access panel toward the edge of the computer so that the screw hole on the panel aligns with the screw hole on the computer 7 Install the screw securing the memory access panel to the back of the computer 8 Press the top edge of the screw cover on to the memory access p...

Page 22: ...ght position 10 Replace the back cover on the computer 1 1 Reconnect all the cables at the back of the computer 12 Plug the power cord into the back of the computer 13 Close the rear port access door at the back of the computer 14 Press the power button to turn on the computer ...

Page 23: ...ion 1 1 Troubleshooting If the computer displays a memory error after you have turned it back on turn the computer off and unplug the power cord then open up the memory compartment and make sure the memory card is firmly seated To install it correctly make sure it inserted all the way into the compartment and then push down on it to snap it into place ...