HP Ink Tank 110 series, User Manual

Page 1: ...HP Ink Tank 110 series User Guide ...

Page 2: ...S CONSTITUTING AN ADDITIONAL WARRANTY HP SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN Copyright 2018 HP Development Company L P Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Mac OS X macOS and AirPrint are trademarks of Apple Inc registered in the U S and other countri...

Page 3: ...tware Windows 17 Sleep mode 18 Quiet mode 19 Auto Off 20 3 Print 21 Print from your computer 22 Tips for print success 27 4 Manage ink and printhead 30 Ink levels 31 Fill ink tanks 32 Order ink supplies 35 Replace printheads cartridges 36 Print with black ink only 40 Tips for working with ink and printhead 41 Move printer 42 5 Connect your printer 43 6 Solve a problem 44 Jams and paper feed issues...

Page 4: ...d issues 51 Printing issues 55 Printer hardware issues 63 HP support 64 Appendix A Technical information 66 Specifications 67 Regulatory notices 69 Environmental product stewardship program 71 Index 77 iv ENWW ...

Page 5: ...0 series Help Learn how to use your printer Get started on page 2 Print on page 21 Manage ink and printhead on page 30 Connect your printer on page 43 Solve a problem on page 44 Technical information on page 66 ENWW 1 ...

Page 6: ...arted Printer parts Get to know the ink tank system Control panel features Status lights Load media Paper basics Open the HP printer software Windows Sleep mode Quiet mode Auto Off 2 Chapter 2 Get started ENWW ...

Page 7: ...ay 3 Input tray shield 4 Output tray extender also referred to as the tray extender 5 Output tray 6 Front door 7 Ink tank 8 Ink tank cap 9 Ink tank lid 10 Control panel 11 Printhead access door 12 Printhead 13 Printhead latch ENWW Printer parts 3 ...

Page 8: ...14 Power connection 15 USB port 4 Chapter 2 Get started ENWW ...

Page 9: ...he printer do not open the printhead latch unless instructed to do so Ink tanks Ink tanks are external ink reservoirs located at the right side of the printer There are four ink tanks Each ink tank corresponds to an individual color black cyan magenta and yellow Ink tank caps Ink tank caps are rubber plugs that seal each ink tank Priming Priming is the process of filling the ink supply tubes that ...

Page 10: ...es an error 5 Warning light Indicates a warning or alert 6 Resume button Resumes a job after a disruption for example after loading paper or clearing a paper jam Resume light Indicates that you must press the Resume button to continue printing after resolving a warning or error state 7 Cancel button Stops the current operation NOTE For more information about buttons and lights on the control panel...

Page 11: ...ocessing a job To cancel the job press the Cancel button Fast blinking The printhead access door is open You must close the door to continue printing The printer is in an error state You can resolve the error by following the onscreen messages from the computer If you do not see any onscreen messages try printing a document to generate an onscreen message Status indications during printer firmware...

Page 12: ...ntrol panel lights are blinking quickly Cause Solution One of the following might have occurred Both printheads are missing Both printheads are installed incorrectly Both printheads still have orange plastic tapes or plugs on them Both printheads are incompatible or damaged If there are no printheads installed in the printer install the printheads If both printheads are installed in the printer re...

Page 13: ...ues on page 45 Warning light is off Printhead lights Error light and Resume light are blinking quickly Cause Solution The carriage inside the printer has stalled Open the front door and the printhead access door and make sure the printhead latch is properly closed and the print carriage is not obstructed If needed slide the print carriage to the right side of the printer Close the printhead access...

Page 14: ...ion One or more ink tanks are low on ink or ink system maintenance is required Do the following to clear the error Check the ink tanks and add more ink if needed For more information about refilling ink tanks see Fill ink tanks on page 32 Open the printhead access door completely and then close it immediately This process helps remove ink buildup and maintains the best print quality throughout the...

Page 15: ... load full size paper 1 Raise the input tray 2 Slide the paper width guide to the left 3 Insert a stack of paper into the input tray with the short edge down and the print side up and slide the stack of paper down until it stops ENWW Load media 11 ...

Page 16: ...uide to the right until it stops at the edge of the paper 5 Pull out the output tray and the tray extender To load small size paper 1 Raise the input tray 2 Slide the paper width guide to the left 12 Chapter 2 Get started ENWW ...

Page 17: ...tray with the short edge down and the print side up and slide the stack of paper down until it stops 4 Slide the paper width guide to the right until it stops at the edge of the paper 5 Pull out the output tray and the tray extender To load envelopes 1 Raise the input tray ENWW Load media 13 ...

Page 18: ... up For envelope with flap on the long edge insert the envelope vertically with the flap on the left side and facing down For envelope with the flap on the short edge insert the envelope vertically with the flap on the top and facing down 4 Slide the paper width guide to the right against the stack of envelopes until it stops 5 Pull out the output tray and the tray extender 14 Chapter 2 Get starte...

Page 19: ... dry so you can share them right off the printer It is available in several sizes including A4 8 5 x 11 inches 4 x 6 inches 10 x 15 cm 5 x 7 inches 13 x 18 cm and in two finishes glossy or soft gloss semi gloss Ideal for framing displaying or gifting your best photos and special photo projects HP Premium Plus Photo Paper delivers exceptional results with professional quality and durability HP Adva...

Page 20: ...ite Inkjet Paper delivers high contrast colors and sharp text It is opaque enough for two sided color usage with no show through which makes it ideal for newsletters reports and flyers HP Printing Paper HP Printing Paper is a high quality multifunction paper It produces documents that look and feel more substantial than documents printed on standard multipurpose or copy paper It is acid free for l...

Page 21: ...he printer name Windows 8 Right click an empty area on the Start screen click All Apps on the app bar and then select the printer name Windows 7 From the computer desktop click Start select All Programs click HP click the folder for the printer and then select the icon with the printer name NOTE If you have not installed the HP printer software enter 123 hp com in a web browser on your computer to...

Page 22: ...sage is reduced while in Sleep mode After initial setup of printer the printer will enter Sleep mode after 5 minutes of inactivity The Power button light is dimmed and other lights on the printer control panel are off in Sleep mode Pressing any button on the control panel or sending a print job can wake up the printer from Sleep mode 18 Chapter 2 Get started ENWW ...

Page 23: ...if you print photos or envelopes the printer works in the same way as when Quiet mode is off To turn Quiet mode on or off from the printer software Windows 1 Open the HP printer software For more information see Open the HP printer software Windows on page 17 2 Click the Quiet Mode tab 3 Click On or Off 4 Click Save Setting To turn Quiet mode on or off from the printer software OS X and macOS 1 Op...

Page 24: ... depending on printer capabilities and connection options Even when Auto Off is disabled the printer enters Sleep mode on page 18 after 5 minutes of inactivity to help reduce energy use Auto Off is always enabled if the printer does not have network or fax capability Auto Off is disabled when a printer s wireless or Wi Fi Direct capability is turned on or when a printer with fax USB or Ethernet ne...

Page 25: ...3 Print Print from your computer Tips for print success ENWW 21 ...

Page 26: ...appropriate options on the Printing Shortcuts or Printing Shortcut tab To change other print settings click the other tabs For more printing tips see Printer settings tips on page 28 NOTE If you change the paper size be sure to load the correct paper in the input tray 5 Click OK to close the Properties dialog box 6 Click Print or OK to begin printing To print documents OS X and macOS 1 From the Fi...

Page 27: ...n the Print dialog choose Paper Handling from the pop up menu and set Page Order to Normal 3 Set Pages to Print to Odd Only 4 Click Print 5 After all of the odd numbered pages have printed remove the document from the output tray 6 Reload the document so that the end that came out of the printer is now going into the printer and the blank side of the document is facing toward the front of the prin...

Page 28: ...e correct paper Select the orientation 4 From the pop up menu choose Paper Type Quality and then choose the following settings Paper Type The appropriate photo paper type Quality Select the option that provides the best quality or maximum dpi Click the Color Options disclosure triangle and then choose the appropriate Photo Fix option Off applies no changes to the image On automatically focuses the...

Page 29: ...p menu If you do not see options on the Print dialog click Show Details NOTE If you change the paper size ensure that you have loaded the correct paper 4 From the pop up menu choose Paper Type Quality and verify the paper type setting is set to Plain Paper 5 Click Print Print using the maximum dpi Use maximum dots per inch dpi to print high quality sharp images on photo paper Printing in maximum d...

Page 30: ...d Options dialog For more printing tips see Printer settings tips on page 28 5 Confirm the orientation on the Layout tab and then click OK to print To print using maximum dpi OS X and macOS 1 From the File menu in your software choose Print 2 Make sure your printer is selected 3 Set the print options If you do not see options on the Print dialog click Show Details Choose the appropriate paper size...

Page 31: ...more information NOTE Original HP printheads and ink are designed and tested with HP printers and papers to help you easily produce great results time after time HP cannot guarantee the quality or reliability of non HP supplies Product service or repairs required as a result of using a non HP supply will not be covered under warranty Paper loading tips Load a stack of paper not just one page All o...

Page 32: ... tray settings Paper Size Select the paper size you loaded in the input tray Paper Source Select the paper tray you loaded the paper into Paper Type or Media Select the paper type you are using To understand color or black and white settings Color Uses ink from all cartridges for full color prints Black White or Black Ink Only Uses the black ink only for normal or lower quality black and white pri...

Page 33: ...g or Booklet RightBinding The binding side after folded into a booklet appears at the right side Select this option if your reading habit is from right to left Borderless or Page Borders Allows you to add or remove borders to the pages if you print the document with two or more pages per sheet Pages per Sheet Layout Helps you specify the order of the pages if you print the document with more than ...

Page 34: ...section contains the following topics Ink levels Fill ink tanks Order ink supplies Replace printheads cartridges Print with black ink only Tips for working with ink and printhead Move printer 30 Chapter 4 Manage ink and printhead ENWW ...

Page 35: ...ly after that The ink level in each tank will be a little bit below the maximum fill line when you first fill the tanks If you notice any ink level reaches the minimum line during daily printing refill that tank with correct ink Printing with ink level below the minimum line may cause damage to your printer When you refill the ink tanks fill the ink to the maximum lines only Any ink level above th...

Page 36: ...k lid 2 Remove the cap of the ink tank you plan to refill 3 Twist to remove the cap of the ink bottle remove the seal from the bottle install the cap back onto the bottle and then pull open the top part of the cap 32 Chapter 4 Manage ink and printhead ENWW ...

Page 37: ...here is leftover ink in the bottle store the bottle in an upright position in a cool and dry location 5 Close the ink tank cap securely 6 Repeat steps 2 to 5 to refill other ink tanks 7 Close the ink tank lid Precautions for working with ink bottles Use the following tips to work with ink bottles Keep the ink bottles beyond the reach of children Open the ink bottle only when you plan to fill the i...

Page 38: ... Do not tilt shake or squeeze the ink bottle when it is open to prevent ink leaks Store the ink bottles in a cool dark place 34 Chapter 4 Manage ink and printhead ENWW ...

Page 39: ...com buy supplies If prompted choose your country region and then follow the prompts to find the right ink bottles for your printer NOTE Ordering ink bottles online is not supported in all countries regions If it is not available in your country region you may still view supplies information and print a list for reference when shopping at a local HP reseller ENWW Order ink supplies 35 ...

Page 40: ...access door Press and hold the Resume button for about three seconds Wait for the print carriage to move to the center and stop moving NOTICE The instructions here are only applicable in this section After you have set up the printer do not open the printhead latch unless instructed to do so c Push down to open the printhead latch 36 Chapter 4 Manage ink and printhead ENWW ...

Page 41: ...that you want to replace from its slot 3 Insert a new printhead a Remove the printhead from the packaging b Remove the plug from top of the printhead and the plastic tape from contacts NOTE Do not touch the electrical contacts on the printhead ENWW Replace printheads cartridges 37 ...

Page 42: ...o place d Repeat steps 2d to 3c to replace the other printhead e Close the printhead latch Make sure the printhead latch is properly closed to avoid problems such as carriage jams f Close the printhead access door 38 Chapter 4 Manage ink and printhead ENWW ...

Page 43: ... printer software prompts you to align the printheads when you print a document after installing the new printheads For more information about alignment see To align the printheads from Printing issues on page 55 ENWW Replace printheads cartridges 39 ...

Page 44: ...ty tab b Under Print in Grayscale select Black Ink Only from the list and then click OK Windows 8 and Windows 7 a On the Layout or Paper Quality tab click the Advanced button to open the Advanced Options dialog box b From the Print in Grayscale drop down list select Black Ink Only and then click OK To print with black ink only OS X and macOS 1 From the File menu in your software choose Print 2 Mak...

Page 45: ...close the printhead latch After you have set up the printer do not open the printhead latch unless instructed to do so Align the printer for best print quality See Printing issues on page 55 for more information Ink tips Use the following tips to work with ink Make sure the ink tanks are filled with ink and the ink levels are above the minimum line before printing Refill the ink tanks when the ink...

Page 46: ...instructions If you are moving the printer within your home or office keep the printhead latch closed and keep the printer level If you are moving the printer outside your home or office visit www support hp com or contact HP support 42 Chapter 4 Manage ink and printhead ENWW ...

Page 47: ...nnect the printer with the USB cable 1 Enter 123 hp com in a web browser on your computer to download and install the HP printer software You can also use the HP printer software CD if provided or download the software from www support hp com NOTE Do not connect the USB cable to the printer until you are prompted to do so 2 Follow the onscreen instructions When you are prompted connect the printer...

Page 48: ...6 Solve a problem This section contains the following topics Jams and paper feed issues Printhead issues Printing issues Printer hardware issues HP support 44 Chapter 6 Solve a problem ENWW ...

Page 49: ...vailable in all languages Read general instructions in the Help for clearing paper or print carriage jams Paper jams can occur in several locations NOTE Do not use any tools or other devices to remove jammed paper Always use caution when removing jammed paper from inside the printer To clear a paper jam from the input tray 1 Press the Cancel button to cancel printing If this does not clear the err...

Page 50: ...t tray To clear paper or other objects from the printhead cartridge access area 1 Press the Cancel button to cancel printing If this does not clear the error complete the following steps to clear the jam manually 2 Close the output tray extender and then rotate the output tray clockwise to stow it in the printer 3 Open the front door of the printer 4 Open the printhead access door 46 Chapter 6 Sol...

Page 51: ... latch unless instructed to do so 7 Close the printhead access door and then close the front door 8 Pull out the output tray and the tray extender To clear a paper jam inside of the printer NOTE To prevent ink from leaking make sure the ink tank caps are firmly closed 1 Press the Cancel button to cancel printing If this does not clear the error complete the following steps to clear the jam manuall...

Page 52: ...the tray for best results Keep your printer free of dust and debris by removing the paper and closing the input tray when you are not using the printer Remove printed papers from the output tray frequently Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn Do not combine different paper types and paper sizes in the input tray the entire stack of paper in the in...

Page 53: ...t side of the input tray and the paper width guide fits snugly against the left side of the paper Load paper into the printer only when it is not printing Multiple pages are being picked up Adjust the paper width guide in the input tray to fit snugly against all paper Make sure the paper width guide does not bend the paper in the input tray Make sure the input tray is not overloaded with paper Mak...

Page 54: ... long cotton swab with bottled or distilled water and then squeeze any excess water from the cloth 9 Press the swab against the rollers and then rotate them upward with your fingers Apply a moderate amount of pressure to remove dust or dirt buildup 10 Lower the input tray shield 11 Allow the rollers to dry for 10 or 15 minutes 12 Reconnect the power cord to the rear of the printer 13 Reconnect the...

Page 55: ...s installed or if a message indicates a printhead problem try removing the printhead verifying the protective piece of plastic tape and plug have been removed from each printhead and then reinserting the printhead If the problem is still not resolved contact HP support for assistance For more information see HP support on page 64 To verify that a printhead is properly installed 1 Make sure the pri...

Page 56: ...riage to move to the center and stop moving NOTICE After you have set up the printer do not open the printhead latch unless instructed to do so c Push down to open the printhead latch d Press down to release the printhead from the carriage e Remove the printhead from the carriage 52 Chapter 6 Solve a problem ENWW ...

Page 57: ...e from the printhead NOTE Do not touch the electrical contacts on the printhead g Slide the printhead into the slot until it clicks into place h Close the printhead latch Make sure the printhead latch is properly closed to avoid problems such as carriage jams i Close the printhead access door ENWW Printhead issues 53 ...

Page 58: ...j Close the front door of the printer 4 Pull out the output tray and the tray extender 54 Chapter 6 Solve a problem ENWW ...

Page 59: ...USB cable between your computer and the printer and then reconnect the USB cable 3 Verify that the printer is not paused or offline To verify that the printer is not paused or offline a Depending upon your operating system do one of the following Windows 10 From the Windows Start menu select Windows System from the app list select Control Panel and then click View devices and printers under Hardwa...

Page 60: ...ect Windows Administrative Tools from the app list and then select Services ii Right click the Print Spooler and then click Properties iii On the General tab next to Startup type make sure that Automatic is selected iv If the service is not already running under Service status click Start and then click OK Windows 8 1 and Windows 8 i Point to or tap the upper right corner of the screen to open the...

Page 61: ... upper right corner of the screen to open the Charms bar click the Settings icon click or tap Control Panel and then click or tap View devices and printers Windows 7 From the Windows Start menu click Devices and Printers b Double click the icon for your printer to open the print queue c On the Printer menu click Cancel all documents or Purge Print Document and then click Yes to confirm d If there ...

Page 62: ...type For best print quality use high quality HP paper or papers that adhere to the ColorLok standard For more information see Paper basics on page 15 Always make sure the paper you are printing on is flat For best results when printing images use HP Advanced Photo Paper Store specialty paper in its original packaging inside a resealable plastic bag on a flat surface in a cool dry place When you ar...

Page 63: ... cartridge alignment sheet later 5 Print a diagnostics page if ink tanks are not low on ink To print a diagnostics page a Load letter or A4 unused plain white paper into the input tray b Open the printer software For more information see Open the HP printer software Windows on page 17 c In the printer software click Print and then click Maintain Your Printer to access the printer toolbox d Click P...

Page 64: ...ns of the color and black boxes To clean the printheads CAUTION Clean the printheads only when necessary Unnecessary cleaning wastes ink and shortens the life of the printheads a Load letter or A4 unused plain white paper into the input tray b Open the printer software For more information see Open the HP printer software Windows on page 17 60 Chapter 6 Solve a problem ENWW ...

Page 65: ...iginal packaging inside a resealable plastic bag on a flat surface in a cool dry place When you are ready to print remove only the paper you plan to use immediately When you have finished printing return any unused photo paper to the plastic bag This prevents the photo paper from curling 3 Make sure you have selected the appropriate paper type and print quality in the Print dialog 4 Align the prin...

Page 66: ...r c Select your printer from the list of devices at the left of the window d Click Clean Printheads e Click Clean and follow the onscreen instructions CAUTION Clean the printhead only when necessary Unnecessary cleaning wastes ink and shortens the life of the print head NOTE If print quality still seems poor after you complete cleaning try aligning the printhead If print quality problems persist a...

Page 67: ... the printer s power cord is connected firmly to a functioning power outlet NOTE When Auto Off is enabled the printer will automatically turn off after 2 hours of inactivity to help reduce energy use For more information see Auto Off on page 20 Resolve printer failure Turn the printer off then on If that does not resolve the problem contact HP support ENWW Printer hardware issues 63 ...

Page 68: ...rom an HP technical support representative to solve a problem visit the Contact Support website The following contact options are available at no cost for in warranty customers HP agent assisted support for out of warranty customers may require a fee Chat with an HP support agent online Call an HP support agent When contacting HP support be prepared to provide the following information Product nam...

Page 69: ...s Extended service plans are available for the printer at additional costs Go to www support hp com select your country region and language then explore the extended warranty options available for your printer ENWW HP support 65 ...

Page 70: ...ations and regulatory information for the printer The information here is subject to change without notice This section contains the following topics Specifications Regulatory notices Environmental product stewardship program 66 Appendix A Technical information ENWW ...

Page 71: ... high electromagnetic fields it is possible the output from the printer may be slightly distorted HP recommends using a USB cable less than or equal to 3 m 10 feet in length to minimize injected noise due to potential high electromagnetic fields Input tray capacity Plain paper sheets 80 g m2 20lb Up to 60 Envelopes Up to 5 Index cards Up to 20 Photo paper sheets Up to 20 Output tray capacity Plain...

Page 72: ...p on demand thermal inkjet Language PCL3 GUI Print resolution For supported print resolutions visit the printer support website at www support hp com Acoustic information If you have Internet access you can access acoustic information from the HP website 68 Appendix A Technical information ENWW ...

Page 73: ...ee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and ...

Page 74: ...ww hp eu certificates Search with the product model name or its Regulatory Model Number RMN which may be found on the regulatory label The point of contact for regulatory matters is HP Deutschland GmbH HQ TRE 71025 Boeblingen Germany Products with external AC Adapters CE compliance of this product is valid only if powered with the correct CE marked AC adapter provided by HP 70 Appendix A Technical...

Page 75: ...gram Power consumption Disposal of waste equipment by users Waste disposal for Brazil Chemical substances Declaration of the Presence Condition of the Restricted Substances Marking Taiwan The Table of Hazardous Substances Elements and their Content China Restriction of hazardous substance India Restriction on hazardous substances statement Turkey EPEAT SEPA Ecolabel User Information China China En...

Page 76: ...ing centers throughout the world HP conserves resources by reselling some of its most popular products For more information regarding recycling of HP products please visit www hp com hpinfo globalcitizenship environment recycle HP inkjet supplies recycling program HP is committed to protecting the environment The HP Inkjet Supplies Recycling Program is available in many countries regions and lets ...

Page 77: ...em conter ainda que em quantidades mínimas substâncias impactantes ao meio ambiente Ao final da vida útil deste produto o usuário deverá entregá lo à HP A não observância dessa orientação sujeitará o infrator às sanções previstas em lei Após o uso as pilhas e ou baterias dos produtos HP deverão ser entregues ao estabelecimento comercial ou rede de assistência técnica autorizada pela HP Para maiore...

Page 78: ... wt 及 超出 0 01 wt 係指限用物質之百分比含量超出百分比含量基準值 Note 1 Exceeding 0 1 wt and exceeding 0 01 wt indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition 備考 2 O 係指該項限用物質之百分比含量未超出百分比含量基準值 Note 2 O indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence 備考 3 係指該項限用物質為排除項目...

Page 79: ...ated consumables and spares complies with the reduction in hazardous substances provisions of the India E waste Rule 2016 It does not contain lead mercury hexavalent chromium polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0 1 weight and 0 01 weight for cadmium except where allowed pursuant to the exemptions set in Schedule 2 of the Rule Restriction on hazard...

Page 80: ...和操作模式值根据 复印机 打印机和传真机能效限定值及能效等级 标准 GB 21521 来确定 和计算 1 能效等级 产品能效等级分 3 级 其中 1 级能效最高 能效限定值根据产品类型和打印速度由标准确定 能 效等级则根据基本功耗水平以及网络接口和内存等附加组件和功能的功率因子之和来计算 2 能效信息 喷墨打印机 操作模式功率 睡眠状态的能耗按照 GB 21521 的标准来衡量和计算 该数据以瓦特 W 表示 待机功率 待机状态是产品连接到电网电源上功率最低的状态 该状态可以延续无限长时间 且使用者 无法改变此状态下产品的功率 对于 成像设备 产品 待机 状态通常相当于 关闭 状态 但 也可能相当于 准备 状态或者 睡眠 状态 该数据以瓦特 W 表示 睡眠状态预设延迟时间 出厂前由制造商设置的时间决定了该产品在完成主功能后进入低耗模式 例如睡眠 自动关 机 的时间 该数据以分钟表示 附加功能...

Page 81: ...ot 49 power troubleshoot 63 print specifications 68 troubleshoot 63 printer software Windows opening 17 R recycle ink cartridges 72 regulatory notices 69 regulatory model identification number 69 S skew troubleshoot print 49 specifications system requirements 67 system requirements 67 T technical information environmental specifications 67 print specifications 68 trays clear paper jams 45 troubles...

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