HP Simple Configurator
SCE is a guided self service tool to help sales and non technical people provide customers with initial
configurations in 3 to 5 minutes. You may then send the configuration on for configuration help, or use in
your existing ordering processes. If you require "custom" rack configuration or configuration for products
not available in SCE, please contact HP's Customer Business Center or an Authorized Partner for
assistance.
http://www.hp.com/products/configurator
Service and Support
HP Care Pack Services are available for the HP Integrity BL860c i2 server blade. These services offer
integrated hardware and software support to help customers maintain a robust, stable, flexible IT
environment that enhances their business agility. They encompass today's most popular products,
including UNIX, Windows and Linux servers, as well as mobile technology, network devices, desktops,
printers, storage solutions, management software and more.
All of these Service offerings let customers leverage HP Services multi-vendor, multi-technology
experience and expertise; global reach with delivery capabilities; single-point-of-contact problem
diagnosis and resolution; advanced remote monitoring and performance enhancement technologies; and
proven support management processes based on IT best practices.
HP Services professionals can help customers identify the support offering that fits their business and
technology goals. HP Services include:
HP Critical Service
- comprehensive preventive services and super-responsive support to maximize
availability and minimize downtime risk exposure in mission-critical environments
HP Proactive 24 Service
- collaborate with HP Services professionals to improve operational
effectiveness, performance, and stability through joint services planning and 24x7
hardware/Software Support
HP Foundation Care provides hardware and software support services
These products are covered by a global limited warranty and supported by HP Services.
A complete range of HP Care Pack services are available including:
Proactive Select - a cost effective method of buying service credits up front to be used for
consultancy and service options as needed.
Installation and start up
Education courses
Extended onsite hardware coverage hours from same business day 13 hours, 5 day to 24 hours, 7
days call window with options including 4-hour response or 6-hour Call To Repair
Comprehensive range of software technical support.
NOTE:
For more information regarding the Blade service portfolio visit our worldwide web site on the
internet at:
http://h20219.www2.hp.com/services/cache/81725-0-0-225-121.html
HP Services for the c7000 Enclosure cover the enclosure, power supplies and fans. HP qualified rack
options are covered by these services when installed within the same rack. HP Supported Ethernet devices
covered include the Ethernet Pass-Through Module, Fibre Channel Pass-Through Module and GbE2c
Ethernet Blade Switch and Cisco Catalyst 3020 Blade Switch.
For a complete listing of service offerings and information visit:
http://www.hp.com/services/bladesystemservices
QuickSpecs
HP Integrity BL860c i2 Server Blade
Standard Features
DA - 13624 Worldwide — Version 19 — April 18, 2014
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