HP Customer Support Services
How to get the latest software
You can download a compressed file (
j3100a.exe
) containing the latest
version of the HP Switch 2000 software, proprietary MIB, and a software
download utility file (
update.exe
) from the HP BBS, HP FTP Library Service,
CompuServe, and the World Wide Web. After you download the file, extract
the file by typing
filename
/x
and pressing
[Enter]
.
For example:
j3100a.exe /x
[Enter]
.
HP BBS
Set your modem to N-8-1, set speed up to 14400 bps, and with your
telecommunication program (e.g., Windows Terminal) dial (208) 344-1691 to
get the latest software for your HP networking product.
HP FTP Library Service
1) FTP to Internet IP Address
ftp ftp.hp.com
2) Log in as
anonymous
and press
[Enter]
at the password prompt.
3) Enter
bin
to set the transfer type to binary.
4) Enter
cd /pub/networking/software
5)
Enter
get
filename
to transfer the file to your computer, then quit.
CompuServe
1) Login to CompuServe.
2) Go to the “hp” service.
3) Select “HP Systems, Disks, Tapes, etc”.
4) Select “Networking Products” library.
5) Download the compressed file named
J3100.exe
, and then quit.
World Wide Web
http://www.hp.com/go/network_city
Select the Support section, then ‘‘Software Downloads and Patches’’.
Download the file you need and extract it by typing:
filename
/x
Do you have questions about designing your expanding network? From this
web site, you can also download the
Designing HP AdvanceStack
Workgroup Networks Guide
which addresses capacity planning, or dial
1-800-752-0900 to receive a copy through the mail.
(over for more services)
Perforate
P
e
rforate
Obtain the latest console code (j3100a.exe) from:
HP FTP Library:
ftp ftp.hp.com
World Wide Web:
http://www.hp.com/go/network_city
HP BBS:
(208) 344-1691
(over)
!
