Troubleshooting
The primary tools for troubleshooting the Switch Ethernet Module are the
LEDs on the front of the Switch 2000. Refer to ‘‘Slot and Port LED Behavior’’
on page 5. Also, refer to the installation guide shipped with the Switch 2000,
for more detailed troubleshooting information.
Customer Support Services
Hewlett-Packard offers support 24 hours a day, seven days a week through
the use of automated electronic services including:
Hewlett-Packard BBS and World Wide Web
Hewlett-Packard FTP Library Service on the Internet
CompuServ
HP Network Phone-In Support (NPS)
HP FIRST FAX Retrieval Service
Installation
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