3-6
Troubleshooting
HP Customer Support Services
HP Customer Support Services
If you are still having trouble with your switch, Hewlett-Packard offers support
24 hours a day, seven days a week through the use of a number of automated
electronic services. The HP Web site,
www.hp.com/networking/support
also
provides up-to-date support information.
Additionally, your HP-authorized network reseller can provide you with
assistance, both with services that they offer and with services offered by HP.
Before Calling Support
Before calling your networking dealer or HP Support, to make the support
process most efficient, you first should retrieve the following information:
Information Item
Information Location
• product identification
the front of the switch
• copy of your network topology map, including
network addresses assigned to the relevant devices
your network records
Summary of Contents for J9661A
Page 2: ......
Page 3: ...HP V1410 Switch Series Installation and Getting Started Guide ...
Page 8: ...vi Contents ...
Page 34: ...2 20 Installing the Switch Sample Network Topologies ...
Page 50: ...B 2 EMC Regulatory Statements Regulatory Statements Japan VCCI Class A Korea Taiwan ...
Page 58: ...4 Index ...