HP Kayak XA 05xx, Implementation Manual

Page 1: ...HP ConfigTailor Implementation Guide ...

Page 2: ... of its software on equipment that is not furnished by Hewlett Packard This document contains proprietary information that is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Adobe and Acrobat are trademarks of Adobe Systems Incorporated Intel is a U S...

Page 3: ...tware Lists HP ConfigTailor 1 1 Only 15 Creating a new software list 16 Modifying an existing software list 18 Deleting a software list 19 Creating and Modifying Configuration Profiles using the Configuration Wizard Utility 20 3 Maintaining Your Deployment Database 31 Add Remove Packages 32 Adding Packages 34 Removing Packages 35 Add Remove Operating System Version 36 Adding Operating System Versi...

Page 4: ...atabase to a Client PC workstation 43 Local Installation 45 Local Recovery Reinstallation and Repair 46 Locally Updating Drivers and Utilities 47 5 Troubleshooting Common Problems 49 CD ROM Related Problems 49 Problems related to Web Browser 50 Problems Related to the Creation of or Installation from a Deployment Database 53 Problems Related to Windows 95 Driver Versions 57 Index 59 ...

Page 5: ...ctional designed to be useful to all HP Kayak PC Workstation customers 1 Customers with large operations can use HP ConfigTailor to manage their software installations centrally using a client server configuration allowing MIS staff to Construct a robust network accessible database server to act as a storehouse of all required software components Define customized configuration profiles to install...

Page 6: ...yment Database on page 7 and then installing the required system configuration onto client HP Kayak PC Workstations see Remote Installation from a Deployment Database to a Client PC workstation on page 43 STEP 1 Create the Deployment Database LAN WWW Deployment Database MIS Console STEP 3 Install software onto targeted PC workstations STEP 4 Update the database with the latest versions downloaded ...

Page 7: ...D ROM Contents The HP ConfigTailor CD ROM contains the following software applications for HP Kayak PC workstations PC workstation platform specific drivers for Video cards SCSI cards and controllers IDE controllers LAN cards Audio cards HP supported software applications2 Netscape Communicator 4 0 Adobe Acrobat Reader McAfee VirusScan HP utilities2 HP TopTools HP DiagTools Other HP utilities such...

Page 8: ...Run feature TEMPLATE This folder contains template files you may want to use to create your own customized packages for unattended installation purposes Viewing CD ROM contents on line If you d like to see a detailed list of the drivers available on the CD ROM they may be viewed using your web browser For HP ConfigTailor 1 0 a Insert the HP ConfigTailor CD ROM into your CD ROM drive b The welcome ...

Page 9: ...ur default web browser c Click on View CD ROM Contents You will be linked to a short description of the task you have selected Click Go d Click on List the drivers available on this CD ROM You can choose to view the drivers for a specific platform or for all platforms from this window shown below Click on Go e A web page will tabulate all of the drivers device name and version numbers available on...

Page 10: ...1 HP ConfigTailor An Overview HP ConfigTailor CD ROM Contents 6 English ...

Page 11: ...station This feature allows MIS managers to easily install only the HP drivers and utilities relevant to a particular platform in an easy and reproducible manner For example you could define a software list for the Kayak XA 0503 containing only drivers specific to this platform and a single operating system This process is detailed in Setting up Software Lists HP ConfigTailor 1 1 Only on page 15 3...

Page 12: ...e done locally During the installation of HP ConfigTailor on the PC you have chosen to act as the server you will also install the elements necessary to create a deployment database A deployment database allows you to store the essential elements of a common working environment on an accessible server to enable easy installation onto client PC Workstations A deployment database can contain Up to s...

Page 13: ...ayak XA05xx PC workstations HP ConfigTailor 1 1 adds greater functionality and increased platform support and is therefore the recommended version for first time installations 1 Insert the HP ConfigTailor CD ROM into the CD ROM drive on the server PC There is an autorun function that will open up the HP ConfigTailor 1 0 Welcome Screen on your default browser in a few moments as shown below ...

Page 14: ...nfigTailor Installation screen The installation procedure is as follows a Select the language version s of Windows NT 4 0 you would like installed You must choose at least one operating system version but you may choose up to six versions if desired The Windows NT 4 0 language versions supported are English French Italian German Spanish and Japanese b Specify which folder you would like to install...

Page 15: ...plications by default c program files HP ConfigTailor HP Software c Right click using the mouse and select Sharing d In the Sharing window select Shared As and type in capitals Windows NT is case sensitive HPSERVER e Click Ok To share the OS Versions folder a Open Windows Explorer b By clicking once highlight the folder containing the operating system files by default c program files HP ConfigTail...

Page 16: ...se refer to Upgrading from HP ConfigTailor 1 0 to HP ConfigTailor 1 1 on page 39 1 Insert the HP ConfigTailor CD ROM into the CD ROM drive on the server PC There is an autorun function that will open up the HP ConfigTailor 1 1 Welcome Screen on your default web browser in a few moments as shown below 2 Click on Create Deployment Database This will scroll you to a short description on creating a de...

Page 17: ...emove Operating System Version on page 36 for more information c Specify which folder you would like to install HP ConfigTailor into The folders that HP ConfigTailor will create are by default c program files HP ConfigTailor HP Software for software utilities and applications and c program files HP ConfigTailor OS Versions for NT 4 0 operating system files If you choose to install HP ConfigTailor ...

Page 18: ...s Explorer b By clicking once highlight the folder containing the operating system files by default c program files HP ConfigTailor OS Versions c Right click using the mouse and select Sharing d In the Sharing window select Shared As and type in capitals Windows NT is case sensitive OSSERVER e Click Ok The HP ConfigTailor program has now been installed along with the elements necessary to create a...

Page 19: ...he next step in setting up a deployment database is the creation of software list s Default software lists for each platform selected during Installation see page 13 will be created automatically but you may also create your own or customize the default software lists NOTE If you have installed HP ConfigTailor 1 0 go directly to Creating and Modifying Configuration Profiles using the Configuration...

Page 20: ...ing software list as below NOTE If you click Cancel you will be directed to the Software List Manager main window shown on page 17 Creating a new software list 1 Either a From the Software List Manager introduction window shown above select Create a new software list and click OK or b From the Software List Manager window shown on page 17 In the Software list menu select New ...

Page 21: ... to specify both the operating system and the platform and then assign a name to the new software list Every software list is specific to a single HP Kayak PC workstation platform model and a single choice of operating system version so you must complete these fields If you click on Cancel you will return to the main Software List Manager window above ...

Page 22: ...licking on Properties 4 When you have selected all of the drivers and software packages you desire in the software list in the Software list menu select Save or click on the Save icon on the menu bar to save your software list Modifying an existing software list NOTE Before modifying a software list you must first ensure that it is not currently being used by clients as part of a configuration pro...

Page 23: ...d or remove packages from the software list by highlighting the package and clicking either on Add or Remove 4 When you have finished the desired modifications in the Software list menu select Save or click on the Save icon on the menu bar to save your software list Deleting a software list NOTE Before removing a software list you must first ensure that it is not linked to any configuration profil...

Page 24: ...ubsequently be required by the Windows NT Setup program Some details such as the user name or computer name can be left generic or blank in the profile and customized by the user during installation of the profile onto the client PC workstation The operating system version to be used by your client group For HP ConfigTailor 1 1 only one or more software lists applicable to your client group You ca...

Page 25: ...4 on page 43 Configuration profiles are stored in files with the name profile ini where profile is a name you choose when creating the profile Follow these steps to create or modify a configuration profile 1 Open Configuration Wizard by clicking on its icon in the toolbar or by selecting Start HP ConfigTailor Configuration Wizard A Configuration Wizard window as shown1 below will open giving you t...

Page 26: ...l be stored in the file profile1 ini If you wish to modify an existing profile select the name of the profile you wish to modify and click Modify If you wish to duplicate an existing profile select the profile you wish to duplicate and click Duplicate You will be prompted to name the new profile To remove a profile select it and then click Remove 3 After having chosen to create a new profile or mo...

Page 27: ...ment Database to a Client PC workstation on page 43 a User Information The window shown on page 22 This is where you specify information about the users of the client PC workstations The fields are user name company name computer name OS license number time zone keyboard layout and for HP ConfigTailor 1 0 only OS language You are required to fill in those fields marked with an asterix but the othe...

Page 28: ...e Windows NT 4 0 operating system has been fully installed and is ready to be run for the first time This is the default Stop on completion of the first installation phase of Windows NT 4 0 just after all files have been copied to the hard disk This is an ideal place to pause if you want to upload an image of the hard disk to a server the Windows NT 4 0 SID has been assigned at this point Stop jus...

Page 29: ...ult values for the following fields The name of the workgroup or domain to which the client PC workstations belong The network protocols to install on the client PC workstations To add network protocols to the list click Add You can choose to add one or more protocol All selected protocols will be installed on the PC workstations that use this profile The following protocols are available for inst...

Page 30: ... machines associated with this configuration profile In HP ConfigTailor 1 0 you simply choose between three installation options Minimum Installs only the Windows NT 4 0 operating system and HP specific drivers from the deployment database Maximum Installs Windows NT 4 0 and all HP specific drivers utilities and licensed programs from the deployment database This is the default option Custom Insta...

Page 31: ...wn below NOTE If you need to unlink a software list from a configuration profile in order to modify the software list for example you can do so from the Installation Type window shown on page 26 by selecting the software list and clicking Remove Select the installation type Minimum Installs only the Microsoft Windows NT 4 0 operating system and drivers specified in the software list Maximum Instal...

Page 32: ...he partition size is 850 MB for HP ConfigTailor 1 0 and 2047 MB for HP ConfigTailor 1 1 If the hard disk drive on client PC workstations that use this profile has already been formatted then it will be re partitioned and reformatted if either the partition size is changed or the initial partition format is not FAT16 Select Yes and type a new partition size if you do not wish to accept the default ...

Page 33: ... the partition size you have defined you can choose to reduce the partition to the size you defined above or to leave it as it is NOTE Changing the partition size will cause the entire hard disk drive of the client PC workstation to be reformatted during installation If you do not change the partition size only the primary partition will be reformatted Refer to page 44 for more information You can...

Page 34: ...2 How to Create a Deployment Database Creating and Modifying Configuration Profiles using the Configuration Wizard Utility 30 English ...

Page 35: ...odifying or removing software lists described in Chapter 2 Setting up Software Lists HP ConfigTailor 1 1 Only on page 15 Add Remove Operating System Version A utility to add and remove operating system versions easily refer to Add Remove Operating System Version on page 36 Configuration Wizard A utility for creating modifying or removing configuration profiles refer to Chapter 2 Creating and Modif...

Page 36: ...page 39 Add new HP Kayak PC Workstation platform support to your deployment database refer to Adding Platform Support to your Deployment Database on page 42 Add Remove Packages Software packages can be added or removed from the deployment database using the Add Remove Packages utility You can access the utility by selecting Start Programs HP ConfigTailor Add Remove Packages or by clicking on the A...

Page 37: ...is window click Continue HP ConfigTailor will scan the deployment database s software packages and list them in the Add Remove Packages window shown1 below 1 Only the HP ConfigTailor 1 1 version is shown The HP ConfigTailor 1 0 version is similar but does not contain icon links ...

Page 38: ...e software package you wish to add If you do not know the path browse for the desired software package and select the Hpinfo ini file included in the package Click Open The Hpinfo ini file and pathname will be entered automatically Click Ok To add one of the latest drivers from the HP ConfigTailor support web site a Download the driver it will be in a compressed self extracting executable file ont...

Page 39: ...n the list of packages shown in the Add Remove Packages window Removing Packages From time to time you may wish to remove packages from the deployment database such as superseded versions of device drivers or software applications However for HP ConfigTailor 1 1 before removing any package from the deployment database it is first necessary to remove the package from any software list to which it m...

Page 40: ...k on the icon in the HP ConfigTailor toolbar for Add Remove Operating System Version or select Start HP ConfigTailor Add Remove Operating System Versions A window describing the utility will appear Click Continue The window shown1 below will appear 1 Only the HP ConfigTailor 1 1 version is shown The HP ConfigTailor 1 0 version is similar but does not contain icon links ...

Page 41: ...ns of Windows NT 4 0 that are outdated or no longer needed by highlighting the version and clicking on Remove However before removing any operating system version from the deployment database it is first necessary to ensure that it is not being used by any software lists or configuration profiles to which it may have been attached If any software lists are using the operating system version you wi...

Page 42: ...the utility click on the Database Inventory icon from the HP ConfigTailor toolbar for HP ConfigTailor 1 1 or select Start Programs HP ConfigTailor Database Inventory HP ConfigTailor 1 1 or Start Programs HP ConfigTailor Database Check HP ConfigTailor 1 0 Your default web browser will open the window shown below From this browser window the following information be displayed for one or all platform...

Page 43: ...r Welcome screen on your default web browser see page 12 2 On the menu bar on the left side of the screen click Update From Version 1 0 to 1 1 The web browser will automatically scroll to a short description of how to update to the latest version of HP ConfigTailor Click Go to begin the update 3 HP ConfigTailor s setup utility will start and the installation screen will appear After a few moments ...

Page 44: ...tabase If you wish to add a new operating system version you may do so now However it is not necessary to select an operating system version at this time you may do so once the upgrade is complete Refer to Add Remove Operating System Version on page 36 for more information NOTE If you select any operating system language versions not already present on the previous HP ConfigTailor deployment datab...

Page 45: ...are List Name Maximum Operating System Drivers and HP Software profile_name Maximum Operating System Drivers and HP Software profile_name All drivers1 HP utilities and licensedsoftware applications 1 The drivers are those provided with the HP ConfigTailor 1 0 CD ROM and may have been superseded by more recent versions on the HP ConfigTailor 1 1 CD ROM To take advantage of the latest driver version...

Page 46: ...9 2 At the Platform Selection screen of the Installation procedure select the new platforms you wish to support Click Next 3 At the Select Operating System screen you do not need to select an operating system language version unless you wish to add a new language version at this time Click Next 4 The drivers for the selected platforms will be copied from the HP ConfigTailor CD ROM to your deployme...

Page 47: ...kstations Installation is initiated by booting each PC workstation from the HP ConfigTailor CD ROM WARNING Before initiating a remote installation make sure you know the name of the configuration profile you will use the remote server name your network user name and password To begin installation 1 Boot the PC workstation on which the installation is to be performed from HP ConfigTailor CD ROM To ...

Page 48: ...Local Reinstall Repair HP ConfigTailor 1 1 allow you to reinstall a lost operating environment or repair a damaged operating system refer to Local Recovery Reinstallation and Repair on page 46 Personal data losses cannot be recovered using this option 4 Enter the name of the configuration profile you will use the remote server name your network user name and password Select Next 5 HP ConfigTailor ...

Page 49: ...D ROM The CD ROM contains all of the device drivers and software applications that were preloaded onto your HP Kayak PC Workstation and can be used as a system backup resource see also Local Recovery Reinstallation and Repair on page 46 Using the HP ConfigTailor CD ROM and your Windows NT 4 0 and Service Pack CD ROMs you can easily install reinstall your operating environment WARNING The Local Ins...

Page 50: ...ent in the event of a system failure It is strongly recommended that you do so 5 Finally installation will begin You will be requested to insert the Window NT 4 0 and Service Pack CD ROMs during the installation process Local Recovery Reinstallation and Repair In the event of a system loss due to for example a hard drive failure or accidental file deletion you can use your HP ConfigTailor CD ROM t...

Page 51: ...you created a configuration floppy diskette during the Local Installation procedure see Local Installation Step 4 on page 46 you can use it together with the HP ConfigTailor CD ROM to recover your system configuration If you select this option you will be asked to insert the recovery floppy disk followed by the Windows NT 4 0 and Service Pack CD ROMs c For HP ConfigTailor 1 0 only there is a full ...

Page 52: ...ility versions for your model of HP Kayak PC Workstation List the device drivers available on the CD ROM Refer to HP ConfigTailor CD ROM Contents on page 3 for detailed instructions When you find the driver you wish to update click on Instructions A HTML page similar to the one shown below will open describing the device driver manufacturer installation instructions and naming the folder on the HP...

Page 53: ...ailor and a menu from which you can launch tasks view product features open documents such as this PDF book and directly access HP s ConfigTailor web site The AutoRun feature is therefore necessary to use HP ConfigTailor CD ROM Sometimes the AutoRun feature is disabled under Windows NT 4 0 due to registry settings To enable AutoRun make the following modifications in the registry HKEY_CURRENT_USER...

Page 54: ...e Start from ATAPI CD ROM Enabled If this option is disabled enable it c Save this configuration and exit the BIOS Setup program d While the system is booting press F8 to enter Boot Order Menu When prompted select ATAPI CD ROM and then Enter WARNING Starting from ATAPI CD ROM is disabled by a Full Remote Installation Consequently if you chose in Configuration Wizard to Stop when Windows NT 4 0 has...

Page 55: ...of a hand when placed over a link in the HP ConfigTailor HTML screens such as the Welcome screen shown on page 12 This is a Java Virtual Machine related bug which is documented in the Microsoft Knowledge base http support microsoft com Possible solutions are to use another web browser such as Microsoft IE 4 0x or Netscape Communicator 4 x or to upgrade the Java Virtual Machine by installing the la...

Page 56: ...nicator You can then choose Click Here in the Create a Deployment Database screen to run the Database Creation Utility Setup Problems arise when using Microsoft Internet Explorer 3 02 to browse the HP ConfigTailor CD ROM There are two possible causes for these types of problems 1 Under Windows NT4 0 SP3 if the color palette is set to True Color in the display properties dialog box IE 3 02 can loop...

Page 57: ... Netscape Communicator 4 x or Upgrade Java Virtual Machine by installing the latest version of Microsoft SDK for Java from http www microsoft com java NOTE Note you must remain connected when installing Problems Related to the Creation of or Installation from a Deployment Database Error in opening an INI file in path HPSERVER or OSSERVER During system administrator tasks such as when using the Add...

Page 58: ...ment database to a client PC workstation after entering user name and password in Remote Access Information screen The System Administrator must define a user account on the deployment database server which is allowed to use the Shared folders refer to Error in opening an INI file in path HPSERVER or OSSERVER on page 53 in order to run HP ConfigTailor Remote Install A password is mandatory for thi...

Page 59: ... Windows NT on PCs which will be members of a Domain For more information refer to Microsoft Windows NT Server Documentation Concepts and Planning specifically Chapter 1 Managing Windows NT Server Domains Chapter 2 Working With User and Group Accounts When you receive the above error message click on OK The Windows NT Workstation Setup screen is displayed At this point there are two alternatives 1...

Page 60: ...red information about the configuration profile and the remote server where the deployment database is stored see Remote Installation from a Deployment Database to a Client PC workstation Step 4 on page 44 The probable cause for these errors is that the NetBEUI protocol is not available on either the Software Server Error 502 or on the Operating Systems Server Error 509 Contact your system adminis...

Page 61: ...der Microsoft Windows 95 To do so press F2 while booting to enter Setup In the Main menu set PnP Operating System No Missing Files problems when updating driver under Microsoft Windows 95 You may encounter some Missing Files error messages when using the Driver Update feature of HP ConfigTailor under Microsoft Windows 95 We recommend that before updating any driver you do the following a Insert Mi...

Page 62: ...5 Troubleshooting Common Problems Problems Related to Windows 95 Driver Versions 58 English ...

Page 63: ...ocal reinstall repair 46 locally updating drivers and utilities 47 O operating systems adding removing 36 overview of HP ConfigTailor 1 P partition configuration client PC workstations 28 R recover from floppy 47 remote installation from deployment database to client 43 Removing Operating System Versions 37 removing packages 35 S Setting up Software Lists 15 software distribution process 2 Softwar...

Page 64: ...Part Number D6738 90001 Revision 1 1 01 99 ...