HP Neoware c50 - Thin Client, User Manual

Page 1: ...Neoware Thin Clients running Microsoft Windows CE 5 0 USER MANUAL Neoware Software Release 8 1 ...

Page 2: ...R TeemTalk ezRemote Manager work and workStation are trademarks or registered trademarks of Neoware Inc Java is a registered trademark of Sun Microsystems Inc Microsoft and Windows are registered trademarks of Microsoft Corporation MetaFrame WinFrame and ICA are registered trademarks of Citrix Systems Inc Other trademarks used in this manual are the property of their respective owners Disclaimer T...

Page 3: ...dware Warranty Neoware hardware warranties can be found in the Quick Start Guide that came with your thin client and on the Support section of the Neoware website which can be found at http www neoware com support html Lead Content Warning Many PC products and accessories contain cords cables or wires such as power cords or cords to connect the accessory to a PC If this product has such a cord cab...

Page 4: ...s included with your SYSTEM you may install and use the component s of the Desktop Software in accordance with the terms of the end user license agreement provided with such component s In the absence of a separate end user license agreement for particular component s of the Desktop Software you may install and use only one 1 copy of such component s on a single computer with which you use the SYS...

Page 5: ...iginally installed on the SYSTEM and use it in accordance with Section 1 of this EULA You may also install additional copies of the ROM Upgrade as replacement copies onto additional SYSTEMS which are the same brand and model as the SYSTEM and contain a duly licensed copy of the same version and language release of the SOFTWARE ADDITIONAL SYSTEMS provided that 1 Manufacturer has supplied a correspo...

Page 6: ...signed manufactured or intended for use or resale as on line control equipment in hazardous environments requiring fail safe performance such as in the operation of nuclear facilities aircraft navigation or communication systems air traffic control direct life support machines or weapons systems in which the failure of Java technology could lead directly to death personal injury or severe physical...

Page 7: ...ario If this EULA was acquired outside the United States then local law may apply Should you have any questions concerning this EULA please contact the Manufacturer of your SYSTEM U S GOVERNMENT RESTRICTED RIGHTS The SOFTWARE and documentation are provided with RESTRICTED RIGHTS Use duplication or disclosure by the Gov ernment is subject to restrictions as set forth in subparagraph c 1 ii of the R...

Page 8: ...onnect the AC power to avoid damage caused by voltage transients 8 Never pour any liquid into any thin client openings This could cause fire or electrical shock 9 If one of the following situations occurs be sure to get the thin client checked by a qualified service technician The power cord or plug is damaged Liquid penetrates the thin client case The thin client is exposed to moisture The thin c...

Page 9: ...crosoft Software License iv Safety Instructions viii Table of Contents ix CHAPTER 1 Introduction 1 What is a Neoware Thin Client 1 Getting More Information 2 The Internet 2 Technical Support 2 About This Manual 3 Overview of Contents 3 Terms Conventions 6 CHAPTER 2 Setting Up Your Neoware Thin Client 7 Unpacking Your Neoware Thin Client 7 Connecting The Components 8 Back Panel Connectors 8 ...

Page 10: ... Editing Deleting Connection Configurations 21 Connection Started or Selected by Default 22 Making a Connection 22 Shutting Down or Restarting Your Thin Client 22 The Start Menu 23 Programs 23 Connections 23 Settings 24 Shutting Down or Restarting Your Thin Client 24 Keyboard Shortcuts 25 Menu Item Selection 25 Setting the Date Time 26 Security 28 Setting a Password 28 Volume Sounds Settings 30 Di...

Page 11: ... Introduction 45 Creating a New ICA Connection 46 Server Selection 51 Options 53 Firewall Settings 55 Global ICA Client Settings 56 The Keyboard Shortcuts Tab 57 The Preferences Tab 58 The Server Location Tab 60 The Firewall Settings Tab 62 CHAPTER 7 RDP Connection Configuration 63 Introduction 63 Creating a New RDP Connection 64 Global RDP Settings 68 The Local Resources Tab 69 The Experience Tab...

Page 12: ...k Printer 96 GUI Overrides 98 Aux Port Settings 100 CHAPTER 9 VPN Connection Configuration 101 Introduction 101 Creating a New VPN Connection 102 TCP IP Settings 105 The General Tab 105 The Name Servers Tab 106 Security Settings 107 CHAPTER 10 Dial Up PPP Connection Configuration 109 Introduction 109 Creating a New Dial Up PPP Connection 110 CHAPTER 11 Microsoft Internet Explorer Connection Config...

Page 13: ...r Tab 132 The Appearance Tab 133 The Settings Tab 134 Screen Saver Password 136 Taskbar and Start Menu Settings 137 CHAPTER 14 Touch Screen Configuration 139 Introduction 139 ELO Touch Screen Configuration 140 eTurbo Touch Screen Configuration 141 CHAPTER 15 Mouse Configuration 143 Introduction 143 Displaying the Mouse Properties Dialog 143 The Mouse Speed Tab 144 The Visibility Tab 145 The Double...

Page 14: ...signment Tab 161 The Advanced Tab 161 CHAPTER 18 Port Configuration 163 Introduction 163 Displaying the Port Settings Dialog 163 The Serial Tab 164 The Parallel Tab 165 The USB Tab 166 CHAPTER 19 Regional Language Settings 167 Introduction 167 Displaying the Regional Language Settings Dialog 167 The Regional Settings Tab 168 The User Interface Language Tab 170 The Input Language Tab 170 CHAPTER 20...

Page 15: ...e Portal 178 CHAPTER 23 System Information 179 Introduction 179 System Properties 180 The General Tab 180 The Software and Appliance Inventory Tab 181 The Network Inventory Tab 182 The Copyrights Tab 184 The End User License Agreement Tab 184 System Inventory 185 The Software and Appliance Inventory Tab 185 The Network Inventory Tab 186 Network Diagnostic Tools 187 The Ping Tab 187 The Trace Tab 1...

Page 16: ... Client 197 UNIX Linux LPR LPD Printing to the Thin Client 198 Frequently Observed Issues 199 APPENDIX B Aironet Wireless LAN Configuration 201 Enabling the USB Controller 201 Aironet Utilities 203 Displaying the Aironet Client Utility 203 The Profiles Tab 203 The Firmware Tab 204 The Status Tab 204 The Statistics Tab 204 The Survey Tab 205 Network Settings 205 Index 207 ...

Page 17: ...r which responds with screen updates for your monitor Most of the processing occurs on the server Due to the speed of modern computer networks this exchange happens as fast as and frequently faster than processing on a personal computer The Neoware Software installed in your thin client s local Flash disk memory incorporates the Microsoft Windows CE operating system This enables you to use applica...

Page 18: ...e version of software installed in your thin client will determine which types of peripherals may be used Getting More Information The Internet Current and archival information about Neoware products including the latest software updates is available at http www neoware com In addition this user manual and other Neoware documentation are available at the Neoware web site for browsing or downloadin...

Page 19: ...is divided into the following chapters Chapter 1 Introduction Introduces Neoware thin clients running Microsoft Windows CE and describes the scope of this manual Chapter 2 Setting Up Your Neoware Thin Client Describes how to unpack and set up your Neoware thin client Chapter 3 Getting Started Describes the basic procedure for creating connections and introduces the main system features Chapter 4 C...

Page 20: ...w to create a Dial Up PPP connection and explains the configuration options available Chapter 11 Microsoft Internet Explorer Connection Configuration Describes how to create a Microsoft Internet Explorer connection Chapter 12 Internet Options Describes how to configure the web browser Chapter 13 Display Configuration Describes how to configure your monitor and the display to suit your requirements...

Page 21: ... facility Chapter 21 Terminal Server Client Licenses Explains how to view licenses issued to your thin client for Windows 2000 2003 Server RDP sessions Chapter 22 Managing Your Thin Client Describes how to configure your thin client for remote administration Chapter 23 System Information Explains how to display information about your thin client and its system software and test the network connect...

Page 22: ...hted For example Shift Esc The character does not represent a key to be pressed double click To double click means to click the left mouse button twice in quick succession when the mouse pointer is on a particular item on the display such as an icon You should use the left mouse button unless specifically told otherwise drag To drag means to position the mouse pointer on an item on the dis play su...

Page 23: ...tems may be contained in separate shipping cartons such as a monitor keyboard and mouse Thin Client A keyboard with cable attached A mouse with cable attached A power cable Stabilizing feet or stand for using the thin client in a vertical orientation Monitor A monitor power cable attached to some monitors A monitor video cable attached to most monitors A tilt swivel base attached or unattached To ...

Page 24: ...connec tor marked with the word MOUSE or with the icon dis played here KEYBOARD is a PS 2 type keyboard port purple col ored connector marked with the word KEYBOARD or with the icon displayed here LAN is an RJ 45 jack The thin client automatically detects and connects to either 10BaseT or 100BaseT twisted pair Ethernet PARALLEL is a standard DB 25 parallel port for local printers COM 1 and COM 2 a...

Page 25: ...e to the KEYBOARD purple port 4 Connect the mouse cable to the MOUSE green port 5 Connect a twisted pair 10BaseT or 100BaseT Ethernet cable to the LAN jack 6 Connect any other peripheral devices that you require such as a printer see the following section for details 7 Connect the monitor power cable to a power outlet 8 Connect the power cable from the thin client to a power outlet 9 Turn on your ...

Page 26: ...elp reduce eye strain and body fatigue when using your Neoware thin client Adjust your chair seat level so that your feet are flat on the floor your legs form a right angle with the floor your knees are free of the chair seat and your lower back is fully supported Adjust the chair height so that the keyboard and mouse are at elbow height so your wrists are straight and supported Maintain a neutral...

Page 27: ...ating connec tions and introduces the main system features Starting Up Your Thin Client If you have any peripheral devices connected to your thin client power on the thin client first then the devices If this is the first time you have started the thin client the Neoware Interface Selection Wizard will be displayed ...

Page 28: ... within one minute the thin client will automatically load the Thin Client User Interface Thin Client User Interface Thin Client User Interface is selected by default This will display the Neoware Connection Manager which enables you to configure and make connections but no Windows CE desktop features See the illustration on the following page Windows CE desktop The Windows CE desktop options enab...

Page 29: ...Getting Started User Interface Selection 13 Thin Client User Interface default selection Windows CE desktop with Thin Client Connection Manager ...

Page 30: ...Getting Started 14 User Interface Selection Windows CE desktop with Advance Connection Manager Windows CE desktop without the Connection Manager ...

Page 31: ...election Wizard Note When changing the User Interface from the Control Panel you will be prompted to restart the thin client before the selection can take effect Network Configuration If your network uses a remote configuration service such as DHCP Dynamic Host Configuration Protocol the thin client will automat ically configure itself for the network when you switch it on If your network does not...

Page 32: ...nnection Descriptions of all the setup options available for each connection type are provided in the following chapters 1 If you are using the standard Neoware Connection Manager click the Configure tab If you are using the advanced Connection Manager proceed to the next step 2 Click the Add button to display the New Connection dialog ...

Page 33: ...erver to connect to 6 Display further configuration options by clicking the Next button Refer to the sections for each dialog tab in the relevant Connection Configuration chapter for details of all the options available 7 Click Finish or Done in the last dialog to create the connection with the settings you have chosen The Configure and or Connection tabs of the Connection Man ager will display th...

Page 34: ...fined connection depend ing on the type of display Thin Client User Interface Double click on the connection name listed on the Connections tab of the Neoware Connection Manager Single click on the connection name listed on the Connections tab of the Neoware Connection Manager then click the Connect button ...

Page 35: ... on the Connections tab of the Neoware Connection Manager then click the Connect button Double click on the connection icon displayed on the desktop Click the Start button in the taskbar select Connections then select from the list of available connections Windows CE desktop with no Connection Manager Double click on the connection icon displayed on the desktop Click the Start button in the taskba...

Page 36: ...sing settings in the dialog displayed by clicking the Connection Manager icon in the Control Panel Refer to the chapter Connection Manager Properties on page 35 for details Display Formats The Connection Manager can be displayed in standard or advanced formats as selected from the User Interface Selection dialog or Wizard You can also display it as a Single Button Connection Manager which will onl...

Page 37: ...g Editing Deleting Connection Configurations You can add a new connection configuration by clicking the Add button Refer to the section Creating a New Connection on page 16 for details To edit a connection configuration select the name of the connec tion then click the Edit button To delete a connection configuration select the name of the connec tion then click the Delete button You will be asked...

Page 38: ... displayed allowing you to specify the startup option Making a Connection To make a connection select the name of the connection on the Con nections tab then click the Connect button To disconnect select the connection name then click End Shutting Down or Restarting Your Thin Client You can shutdown or restart your thin client by clicking the Shutdown button in the Connection Manager A dialog will...

Page 39: ...e programs which you can run on your thin client Selecting a program name from the list will run that program Connections Selecting Connections from the Start menu will list the connection configurations currently defined for your thin client Selecting a con nection name from the list will cause the thin client to attempt to make a connection using the settings specified in that connection configu...

Page 40: ...etwork Connections refer to the chapter Net work Configuration on page 39 For a description of Taskbar and Start Menu refer to the section Taskbar and Start Menu Settings on page 137 Shutting Down or Restarting Your Thin Client The Shut Down option on the Start menu enables you to shut down or restart your thin client All active connections will be closed A message box will be displayed asking you...

Page 41: ...anager Ctrl Alt End Switch to next connection Ctrl Alt Up Switch to previous connection Ctrl Alt Down Switch to default connection Ctrl Alt Home Display the Control Panel F2 Menu Item Selection If a menu item includes an underlined character press that key on the keyboard together with the Shift key to highlight the menu item You can then press the Return key to select or action the item ...

Page 42: ...ver To specify date and time settings 1 Press the F2 key to display the Control Panel 2 Double click on the Date Time icon On the Date Time tab you can manually set the month and year by clicking the right or left arrow buttons then click on the number in the calendar below to set the date The Current Time field enables you to manually set the time in hours minutes seconds Click on the current tim...

Page 43: ...tab enable you to synchronize the time settings of your thin client with an NTP Time Server Check the Enable Time Synchronization box and enter the timer server address in the field below The interval between synchronization events can be specified as number of hours from 1 to 1193 in the Choose Synchronization Interval field Clicking the Synchronize Time Now button will immediately update the thi...

Page 44: ...ill need to enter the password in order to view or save changes to system settings Setting a Password To set a password 1 Press the F2 key to display the Control Panel 2 Double click on the Security icon 3 Enter the password you want to use in the New Password field then confirm it by typing it again in the Retype New Password field ...

Page 45: ...9 4 Click the Behavior tab and select whether the password is required before you can view thin client properties default or before you can save changes to the properties 5 Click OK to make the password active 6 Click OK to exit ...

Page 46: ...ontrol Panel 2 Double click on the Volume Sounds icon The volume can be adjusted by dragging the Volume slider up for louder or down for softer This setting applies to both the internal and external speaker volume sounds provided through the ICA and RDP protocols and sounds generated by local thin client events such as beeps clicks etc The check boxes on the Volume tab allow you to enable or disab...

Page 47: ...he event in the Event list box The Sound field will display the name of the current sound associated with that event Click the button in the Sound field to list the sounds available You can hear the sound currently selected by clicking the right arrow button next to the Browse button If you want to save the current event sounds as a new sound scheme click the Save As button enter a name then click...

Page 48: ...isplay general information about your thin client and its system software 1 Press the F2 key to display the Control Panel 2 Double click on the Inventory icon Software and Appliance Inventory The Software and Appliance Inventory tab displays information about the operating system software installed in your thin client and its internal hardware such as the CPU and installed memory Refer to the sect...

Page 49: ...nformation 33 Network Inventory The Network Inventory tab displays information about your thin cli ent s network configuration The MAC address is also displayed here Refer to the section The Network Inventory Tab on page 182 for details ...

Page 50: ...Getting Started 34 Displaying System Information ...

Page 51: ...can prevent users from cre ating adding or modifying connection configurations and cause all defined connections to automatically start when the thin client is started or rebooted The Neoware Connection Manager can be replaced by a single button connection manager This allows the user to only start the connection defined as the default connection in the Connection Manager The Connection Manager Pr...

Page 52: ...rd using the Security dialog See the section Security on page 28 for details Autostart all connections Default Unchecked Checking this box will cause all the connections defined in the Con nection Manager to be automatically started when the thin client is started or rebooted Note If you do not want all of the connections to auto start but only some of them use the Connection Startup dialog to spe...

Page 53: ...hen this box is checked RDP connections to the French version of Windows NT Server Terminal Server Edition are enabled Note This has no effect on ICA connections The ezConnect Tab Enable Single button view Default Unchecked Check this box to display the Single Button Connection Manager instead of the Neoware Connection Manager Clicking the Connect button will start the connection defined as the de...

Page 54: ...8 The Connection Manager Properties Dialog Enable F5 toggle key Default Unchecked Checking this box will enable the user to toggle between the Single Button Connection Manager and the Neoware Connection Manager by pressing the F5 key ...

Page 55: ...work may also require other settings If your network uses a remote configuration service such as DHCP Dynamic Host Configuration Protocol the thin client will auto matically configure itself for the network when you switch it on DHCP provides the settings that the thin client must use to commu nicate on the network If your network does not use DHCP or you need to enter network settings manually 1 ...

Page 56: ...uction 3 Double click on the relevant Ethernet Adapter icon displayed in the Network Connections window to display its settings dialog Refer to the following sections for a description of the network con figuration options available ...

Page 57: ...on a remote DHCP configuration service to supply the required settings These settings are then saved in the thin client At the next client bootup if the client cannot reach the DHCP server the client will connect to the network using the saved network information provided that the initial lease time has not expired Specify an IP address Default Not Selected Selecting this option will disable remot...

Page 58: ...is must be entered in a dotted decimal format for example 255 0 0 0 Default Gateway When DHCP is disabled this enables you to specify the IP address of the router or gateway computer that connects your local network to other networks that contain servers which your thin client may need to access The entry must be in dotted decimal format The Name Servers Tab Enable DNS Default Unchecked When DHCP ...

Page 59: ...dresses of WINS servers to use Windows Internet Name Service WINS is a server based program that translates text based server names into IP addresses The Network Speed Tab The options on the Network Speed tab enable you to manually over ride the thin client s automatically detected Ethernet connection speed Auto Detect is selected by default ...

Page 60: ...Network Configuration 44 The Network Settings Dialog ...

Page 61: ... the software version included with your thin client it may not have the ICA client installed ICA Independent Computing Architecture is a network proto col created by Citrix Systems Inc and used by Windows based servers running Citrix MetaFrame or WinFrame This chapter describes how to create a new ICA connection then proceeds to explain all the configuration options available For details on how t...

Page 62: ...asic procedure for creating a new ICA connection Descriptions of all the options available are provided later in this chapter 1 Display the Configure options in the Neoware Connection Man ager then click the Add button to display the New Connection dialog 2 Select Citrix ICA Client in the drop down list box then click OK ...

Page 63: ... you to select from or you can type in the details If ICA browsing is required across a router or you need to spec ify additional primary Citrix servers refer to the section Server Selection on page 51 5 Click Next to continue 6 Enter a descriptive title for the ICA connection so that a user can identify and select it then click Next 7 If you want an application to be automatically started once yo...

Page 64: ...the user during this connection 8 Click Next to continue 9 If you want to enable auto login specify the Username and Password If the user authenticates against an NT domain you need to specify the name of the domain in the Domain field If you want to use a smart card to logon check the Allow Smart Card logon box If you do not specify any required login information here the user will be prompted fo...

Page 65: ...her than 256 colors Note The option to use Thousands of colors is only available when your thin client s desktop area and refresh frequency is set to a resolution that supports high color or true color such as 1024x768 at 85 Hz and High Color 16 bit or True Color 32 bit 12 Click Next to continue 13 If required specify additional settings for data compression sound speed screen and encryption Refer...

Page 66: ...wall Settings on page 55 for details 16 When you have finished configuring the ICA connection click Done The Configure and or Connection tabs of the Connection Man ager will display the name of the connection you have created If you are displaying the Windows CE desktop an icon for the new connection will be displayed on the desktop and the con nection name will be listed for selection from the ta...

Page 67: ...Note that when using a version of Citrix MetaFrame prior to XP in your server farm a list of servers or applications may not display in this dialog because ICA 7 0 and later clients default to a broadcast protocol of TCP HTTP browser Earlier server farms typically use TCP browser broadcasts You can change the broadcast protocol for a single connection or connect to a server that isn t on your loca...

Page 68: ...g OK You can delete a server address by selecting it in the Address List field then clicking the Delete button You can select the broadcast protocol to use from the list box at the bottom of the Server Location dialog Choose from TCP browser TCP HTTP browser default or SSL TLS HTTPS browser For additional information refer to the section The Server Location Tab on page 60 ...

Page 69: ...ault Unchecked Selecting this option will cause bitmap data to be stored in local thin client memory once downloaded from the server This will enable the thin client to display previously viewed graphics faster as it does not have to wait for the server to send the data again Enable Sound Default Unchecked If your thin client and network supports ICA audio select this option then set the Sound Qua...

Page 70: ...ng MetaFrame 1 8 Feature Release 1 or later you can enable SpeedScreen3 which is designed to enhance the performance of your low bandwidth or high latency connection For slower server connections set this option to On If you are uncertain of your con nection speed set this to Auto Encryption Level Default Basic This determines the level of encryption applied to transmitted data If your MetaFrame s...

Page 71: ...CKS or Secure HTTPS using the drop down list box Specify the IP address of the proxy server in the Proxy address field and the Port number default 1080 SSL TLS Relay When using SSL TSL HTTPS for browsing to MetaFrame XP Presentation Servers you can specify the address and port for a relay here Use alternate address through firewalls Default Unchecked This should only be enabled if your thin client...

Page 72: ...den by settings for a spe cific connection To display the Global ICA Cient Settings dialog 1 Press the F2 key to display the Control Panel 2 Double click on the Global ICA Settings icon The following sections describe all the options available in the Global ICA Client Settings dialog The dialog consists of several tabs of setup options which are accessed by clicking on the tab titles along the top...

Page 73: ...trl 6 Displays the connection status Close Remote Application Ctrl 2 Closes the connection Esc Ctrl 3 Toggles the display of the desktop title bar in the connection on or off Ctrl Alt Del Ctrl 4 Displays the connection s Windows NT Security dialog Ctrl Esc Ctrl 5 Displays the Task List WinFrame or Start menu MetaFrame Alt Esc Ctrl 7 Cycles through the windows of applications Alt Tab Ctrl 8 Cycle t...

Page 74: ...rs may provide better performance MetaFrame is required on the server for color depths higher than 256 colors Note The option to use Thousands of colors is only available when your thin client s desktop area and refresh frequency is set to a reso lution that supports high color or true color such as 1024x768 at 85 Hz and High Color 16 bit or True Color 32 bit Apply Windows key combinations Default...

Page 75: ... published applications that are made available to that user Click the Enable PNAgent check box if you want to use the thin client solely as a PNAgent device connected to a Citrix NFuse or Web Interface server Checking the Enable box or clicking the Settings button will display a dialog in which you can specify the URL for the PNAgent Configuration server Enter the address of your NFuse or Web Int...

Page 76: ...ed applications will appear from which to make a selection The options on the Server Location tab enable you to add addresses of ICA Master Browser servers on other subnets to make setting up connections easier You can create up to three groups of ICA serv ers Primary Backup 1 and Backup 2 as selected from the Server Group drop down list box To select a server first select a Server Group then clic...

Page 77: ...t of all published applications from a Ctrix server that is behind a firewall Using this setting requires the user to specify the server address and the port to use when you click Add Select SSL TLS HTTPS browser when using the ICA Client over the Internet or through a firewall or proxy server The client will use the HTTPS protocol to search for a list of MetaFrame XP Presentation Servers The clie...

Page 78: ...either SOCKS or Secure HTTPS using the drop down list box Specify the IP address of the proxy server in the Proxy address field and the Port number default 1080 SSL TLS Relay When using SSL TSL HTTPS for browsing to MetaFrame XP Presentation Servers you can specify the address and port for a relay here Use alternate address through firewalls Default Unchecked This should only be enabled if your th...

Page 79: ...Depending on the software version included with your thin client it may not have the RDP client installed RDP connections utilize the open source RDP client to connect to Windows NT Terminal Server and Windows 2000 Servers using the RDP protocol This chapter describes how to create a new RDP connection then proceeds to explain all the configuration options available For details on how to start an ...

Page 80: ... in this chapter 1 Display the Configure options in the Neoware Connection Man ager then click the Add button to display the New Connection dialog 2 Select Microsoft Remote Desktop Client in the drop down list box then click OK 3 Enter a descriptive name for the RDP connection in the Name field This will be used to identify the connection to the user 4 Enter the name or IP address of the server to...

Page 81: ...eck the Automatic Logon box and enter the Username and Password If the user authenti cates against an NT domain you will need to specify the name of the domain in the Domain field If you do not specify any required login information here the user will be prompted for it when the connection is started 7 Click Next to continue ...

Page 82: ...an application to be automatically started once you have logged into an RDP connection select Application file name and enter the application file name in the field below You can also specify the drive and path of the Working directory for example C My Documents 9 Click Next to continue 10 If you want to change the default RDP port 3389 check the Change default box then enter the new port number i...

Page 83: ...Finish The Configure and or Connection tabs of the Connection Man ager will display the name of the connection you have created If you are displaying the Windows CE desktop an icon for the new connection will be displayed on the desktop and the con nection name will be listed for selection from the taskbar Start menu by selecting the Connections item ...

Page 84: ...n by settings for a specific connection To display the Global RDP Settings dialog 1 Press the F2 key to display the Control Panel 2 Double click on the Global RDP Settings icon The following sections describe all the options available in the Global RDP Settings dialog The dialog consists of two tabs of setup options which are accessed by clicking on the tab titles along the top ...

Page 85: ... XP Professional desktop devices and Windows Server 2003 Terminal Services Remote computer sound Default Bring to this computer This option requires RDP protocol level 5 1 or above The setting of this option determines whether sound generated by the remote RDP server is directed to the local thin client speaker Bring to this computer or only to the RDP server speaker Leave at remote computer or di...

Page 86: ...onnecting to a Windows Server 2003 Terminal Services session through a variety of typical bandwidth limited connections Connection Speed Default Custom This enables you to select the speed of the connection Select Custom to make your thin client automatically select the appropriate speed Modem 56 kbps Broadband 128 kbps 1 5 Mbps LAN 10 Mbps or higher Custom ...

Page 87: ...alk client installed TeemTalk allows you to access mainframes or minicomputers It includes more than thirty alphanumeric and graphic terminal emu lations and provides advanced functionality such as macros and scripting This chapter describes how to create a new TeemTalk connection It only briefly touches on the setup options available For a com plete description of the terminal emulations setup op...

Page 88: ...dure for creating a new TeemTalk connection For a complete description of all the options available refer to the TeemTalk User Manual 1 Display the Configure options in the Neoware Connection Man ager then click the Add button to display the New Connection dialog 2 Select TeemTalk Terminal Emulation Client in the drop down list box then click OK ...

Page 89: ...terminal emulation to use from the Emulation list Note that the setup options available will be adjusted according to the chosen emulation Refer to the section Terminal Emula tion Selection on page 76 for a list of emulations that may be selected depending on your version of TeemTalk 6 Click Next to continue 7 Set the Connection Type to either TCP IP default Modem or Serial If you need to change t...

Page 90: ...onnect to 9 Click Next to continue 10 If you want to configure advanced settings click the relevant button make your selections then return to this dialog Auto Login options are described in the section Automate Login Process on page 93 Printers options are described in the section Printer Port Set tings on page 95 GUI Overrides options are described in the section GUI Over rides on page 98 Aux Po...

Page 91: ...click Back to change set tings When Finish is clicked the Configure and or Connection tabs of the Connection Manager will display the name of the connection you have created If you are displaying the Windows CE desk top an icon for the new connection will be displayed on the desktop and the connection name will be listed for selection from the taskbar Start menu by selecting the Connections item ...

Page 92: ...ce driver ANSI SYS supplied with all DOS based PCs and which provides the screen management for the DOS console screen PC based UNIX systems and Bulletin Board Systems BBS often rely on the ANSI emulation when being accessed by a PC In ANSI BBS mode the screen size is adjusted to 25 lines and the preferred character set is set to ANSI AT 386 Provides compatibility with software designed to drive t...

Page 93: ...es compatibility with software designed to drive IBM 5250 type alphanumeric terminals This emulation can be used for connection to an IBM AS 400 System 36 or System 38 Note that the ini tial display will be an ASCII text screen known as Network Virtual Terminal mode NVT mode for short MDI P12 P8 Provides compatibility with software designed to drive the McDonnell Douglas Prism 12 and Prism 8 termi...

Page 94: ...ve the Unisys T27 terminal Viewdata 40 Viewdata 80 and Viewdata Split These enable access to a viewdata service using one of three display formats VT PCTerm Provides compatibility with software designed for the PC Term mode supported by DEC VT52 and VT100 These emulations enable you to run applications written for the DEC VT52 and VT100 terminals respectively VT500 7 Bit and VT500 8 Bit These emul...

Page 95: ...s and includes the HP function keys F1 F8 not user programmable The terminal ID is set to VT220 WY50 WY50 and WY60 Provide compatibility with software designed to drive the Wyse WY 50 WY 50 and WY 60 termi nals respectively WYSE PCTerm Provides compatibility with software designed for the PC Term personality supported by Wyse ...

Page 96: ...d terminal emulation Host Port Number This enables you to specify the Telnet port number The default Tel net port number 23 can be substituted with any valid 16 bit port number Specifying a number outside the valid range will cause the setting to default to 1 Local Port Number This enables you to specify the local Telnet port number if required Setting this to 0 will cause the number to be allocat...

Page 97: ...ption is not selected i e TN3270E is not suppressed additional setup options are available by clicking the 3270 Options button These are described in the section TN3270 Options on page 82 Suppress TN5250E When running the IBM 5250 emulation the setting of this option determines whether or not support of TN5250E is suppressed When this option is not selected i e TN5250E is not suppressed additional...

Page 98: ...ation of this terminal which may be used by the host to provide a list of users currently logged in giving their name and location TN3270 Options The TN3270 Options dialog is displayed by clicking the 3270 Options button in the TCP IP Telnet Configuration dialog when TN3270 is not suppressed Connect This specifies the name of the device which the server will be requested to assign to the Telnet se...

Page 99: ...in use in which case TEST2 will be used If this is already in use then TEST3 is used or if already in use then TEST0 These values are preserved over power off so the first connection of any given power on may not be TEST1 Assume that the start point is random Note There are separate counters for the IBM 3270 and IBM 5250 emulations When you achieve a TN3270E connection the LU device name that you ...

Page 100: ...3 Printer options are available when the IBM 3270 Model option is set to 3287 1 a printer They enable you to specify which printer type s to support TN5250 Options The TN5250 Options dialog is displayed by clicking the 5250 Options button in the TCP IP Telnet Configuration dialog when TN5250 is not suppressed and the IBM 5250 Model is not set to 3812 1 or 5553 B01 printers Refer to the section 525...

Page 101: ...e is a single counter for the unit so concur rent sessions will start from subsequent values For example if ses sion one uses TEST1 then session two will use TEST2 Where a device name collision occurs i e the device name is already in use on the host the host will ask again for the device name during the same connection In this case TEST1 TEST2 may all be tried in one connection until the host acc...

Page 102: ...f ten characters 5250 Printer Options The 5250 Printer Options dialog is displayed by clicking the 5250 Options button in the TCP IP Telnet Configuration dialog when TN5250 is not suppressed and the IBM 5250 Model is set to 3812 1 a printer Device Name Specifies the name of the printer device IGC Feature This is always set to Don t Report Transform Specifies whether the printer will use the host p...

Page 103: ...152 IBM5201 IBM5202 IBM5204 IBM5216 IBM6404 IBM6404EP IBM6408 IBM6408EP IBM6412 IBM6412EP HPII HPIID HPIIP HPIII HPIIID HPIIIP HPIIISI HP4 HP310 HP500 HP520 HP550C HP560C HPPAINT CPQPM15 CPQPM20 EPAP2250 EPAP3250 EPAP5000 EPAP5500 EPDFX5000 EPDFX8000 EPFX850 EPFX870 EPFX1170 EPLX810 EPLQ510 EPLQ570 EPLQ860 EPLQ870 EPLQ1070 EPLQ1170 EPLQ2550 EPSQ870 EPSQ1170 EPEPL7000 EPEPL8000 NECP2 NECP2200 NECP2...

Page 104: ...ONE No paper source is defined MFR The system determines the paper type used based on the manufacturer type and model of the printer LET Letter sized paper 8 5 x 11 inches LEGL Legal sized paper 8 5 x 14 inches EXEC Executive sized paper 7 25 x 10 5 inches A4 A4 sized paper 210 mm x 297 mm A5 A5 sized paper 148 mm x 210 mm B5 B5 sized paper 182 mm x 257 mm C80 Continuous form paper 8 0 inches wide...

Page 105: ...ized envelopes 3 875 x 7 5 inches N9 Number 9 sized envelopes 3 875 x 8 875 inches N10 Number 10 sized envelopes 4 125 x 9 5 inches C5 C5 sized envelopes 162mm x 229mm DL DL sized envelopes 110mm x 220mm ASCII 899 Support Specifies whether the single byte printer has ASCII code page 899 installed Selecting Don t Report will cause no value to be returned WSCST Name Specifies the name of the object ...

Page 106: ...tion Name field 1 If this is a new configuration enter a name to identify it in the Configuration Name field 2 Select a Modem from the list box The Configure button pro vides access to the standard Microsoft dialogs for specifying port settings and call options 3 Enter the Country Code Area Code and Telephone Number 4 Click the Dialing Properties button to display the standard Microsoft dialogs fo...

Page 107: ... Factory default None This option specifies the parity mode for each transmitted character If the number of Data Bits is 8 set this option to None Selecting Odd will cause an eighth bit to be added with a value of 1 if the previous 7 bits add up to an even number and 0 if the previous 7 bits add up to an odd number Selecting Even will cause an eighth bit to be added with a value of 1 if the previo...

Page 108: ...cifies the number of data bits sent for each transmit ted character Stop Bits Factory default 1 This specifies the number of stop bits sent for each transmitted char acter Transmit Rate Factory default Unlimited The setting of this option determines the maximum effective baud rate that the emulator transmits terminal reports and data sent as a result of pasting data to the host Local Echo Factory ...

Page 109: ...equired characters in the Initiate with field the Respond With field in the illustration above then click the Add button The initiation string will be added to the Script window on the right 2 The Wait For options enable you to specify the prompt or key board locked or unlocked command that the automatic login process is to wait for before proceeding Some systems are case sensitive so make sure yo...

Page 110: ...rd respectively You can also delay the script response by 2 seconds by inserting Delay 2s indicated by D or 0 255 seconds by inserting Pause 0 255 indicated by P 4 When you have finished specifying the response to a particular prompt click the Add button to add the definition to the Script window on the right The script will perform the actions in the order displayed in the Script window To change...

Page 111: ...t select Print Direct To Port and specify the port required When a serial port is selected clicking the Configure button will display a dialog in which you can specify the baud rate parity flow control data bits and stop bits settings Selecting Auto Line Feed will cause the printer to print at the begin ning of the next line when a carriage return command is received Selecting FormFeed Terminator ...

Page 112: ... seconds have elapsed regardless of whether the print end of job command has been received from the host If you require the port to be kept open all the time to stop the printer resetting enter 1 minus one Direct Print Data To A Network Printer To direct print data to a printer on the network select Use Network Printer LPR and enter the LPD Hostname Clicking the Configure button will display a dia...

Page 113: ...nection Configuration Printer Port Settings 97 Clicking the Advanced button will display a dialog that enables you to send printer specific commands to specify for example font size colour or page header and footer ...

Page 114: ...he options in this dialog enable you specify various display options such as which items are displayed in the TeemTalk window menus status bar etc and how the emulator should respond when the host closes the connection Command Bar Clicking the Disable Elements button will display a dialog which allows you to enable or disable menus and buttons displayed in the Command Bar ...

Page 115: ...a dialog to be displayed with the following three options Selecting Shutdown will cause the emulator to shutdown Selecting Stay Alive will keep the emulator running Selecting Reconnect will cause the emulator to attempt to reconnect to the host No Connection Warning on close Default Unchecked By default a warning message will be displayed if you attempt to exit the emulator while a host connection...

Page 116: ...king the Aux Port button in the Advanced Options dialog The options in this dialog enable you to specify a COM or LPT port for bidirectional output when in any DEC VT mode ANSI BBS Sco Console HP 700 92 96 or IBM 3151 mode Clicking the Configure button will display a dialog in which you can specify settings for the COM port ...

Page 117: ...ded with your thin client it may not have the Microsoft VPN client installed Microsoft VPN Client enables you to make a Virtual Private Net work connection using one of three protocols PPTP Point to Point Tunneling Protocol L2TP Layer Two Tunneling Protocol or PPPoE Point to Point Protocol over Ethernet This chapter describes how to create a new VPN connection then proceeds to explain all the conf...

Page 118: ...sic procedure for creating a new VPN connection Descriptions of all the options available are provided later in this chapter 1 Display the Configure options in the Neoware Connection Man ager then click the Add button to display the New Connection dialog 2 Select Microsoft VPN Client in the drop down list box then click OK ...

Page 119: ...PPTP to use the Point to Point Tunneling Protocol default Virtual Pri vate Network L2TP to use the Layer Two Tunneling Protocol or PPP over Ethernet PPPoE to use the Point to Point Protocol over Ethernet 5 Click Next to continue If you selected Virtual Private Network PPTP or Virtual Pri vate Network L2TP the following dialog will be displayed If you selected PPP over Ethernet PPPoE the following ...

Page 120: ...al settings for TCP IP and security by clicking the relevant buttons Refer to the sections TCP IP Settings on page 105 and Security Settings on page 107 for details 7 When you have finished configuring the VPN connection click Finish The Configure and or Connection tabs of the Connection Man ager will display the name of the connection you have created If you are displaying the Windows CE desktop ...

Page 121: ... address instead of allowing the server to assign it Use Slip Default Unchecked This setting determines whether the Serial Line Interface Protocol SLIP is used Use software compression Default Unchecked This setting determines whether software compression is enabled Use IP header compression Default Unchecked This setting determines whether IP header compression is enabled ...

Page 122: ...e server assigned addresses Default Checked This setting determines whether name server IP addresses are supplied by the server default or the entries in this dialog Unchecking the box enables you to enter the IP addresses for the primary and secondary DNS and WINS servers ...

Page 123: ...order to prevent unauthorized interception The VPN server may be configured to force data encryption in which case the VPN client must be config ured to encrypt data otherwise the connection will not be allowed Use Extensible Auth Protocol EAP Default Unchecked Extensible Authentication Protocol is a PPP authentication infra structure that allows authentication mechanisms to be installed on PPP cl...

Page 124: ...at avoids transmitting the password on the connection Microsoft CHAP MS CHAP Default Checked MS CHAP is an encrypted password authentication mechanism similar to CHAP but more secure Microsoft CHAP v2 MS CHAP v2 Default Checked MS CHAP v2 is an enhanced version of MS CHAP that provides stronger protection for the exchange of user name and password credentials determination of encryption keys and m...

Page 125: ...not have the Neoware Dial Up PPP client installed PPP RAS Point to Point Protocol Remote Access Server is the Internet Standard for the transmission of network packets over dial up connections Once a PPP RAS connection has been established a user can then run RDP ICA Internet Explorer or terminal emula tion server sessions This chapter describes how to create a new Dial Up PPP connec tion then pro...

Page 126: ...he basic procedure for creating a new Dial Up PPP connection Descriptions of all the options available are provided later in this chapter 1 Display the Configure options in the Neoware Connection Man ager then click the Add button to display the New Connection dialog 2 Select Neoware Dial Up PPP Client in the drop down list box then click OK ...

Page 127: ...ll be used to identify the connection to the user 4 Click Next to continue 5 Select a modem from the drop down list Note If an internal modem is installed it will be listed as Com 3 6 Click the Device Properties button Consult the manual for your modem to set the options in the Device Properties dialog correctly Click OK when you have finished ...

Page 128: ...g To enter specific settings click the User Specified radio button then enter the settings Click OK when you have finished Note Use remote gateway is selected by default when using a Dial Up PPP connection When using this connection to aug ment your Local Network with a connection to a remote site check with your Network Administrator to see if the use of a remote gateway is necessary 8 If you wou...

Page 129: ...t from your Windows login information A domain name is not always necessary for a PPP RAS connection check with your System Administrator 11 Click Next to continue 12 Select the names of host connections you want to automatically start when you establish a Dial Up PPP connection Note To select multiple host connections to autostart hold down the Ctrl key and click on the name of each host connecti...

Page 130: ...e finished configuring the Dial Up PPP connec tion click Finish The Configure and or Connection tabs of the Connection Man ager will display the name of the connection you have created If you are displaying the Windows CE desktop an icon for the new connection will be displayed on the desktop and the con nection name will be listed for selection from the taskbar Start menu by selecting the Connect...

Page 131: ...Introduction This manual is intended to cover a number of Neoware thin client models Depending on the software version included with your thin client it may not have Microsoft Internet Explorer installed This chapter describes how to create a new Microsoft Internet Explorer connection For details on how to start the connection refer to the section Starting a Connection on page 18 ...

Page 132: ...e procedure for creating a new Internet Explorer connection 1 Display the Configure options in the Neoware Connection Man ager then click the Add button to display the New Connection dialog 2 Select Microsoft Internet Explorer in the drop down list box then click OK 3 Enter a descriptive Name for the Internet Explorer connection so that a user can identify and select it ...

Page 133: ...ill be loaded 5 Click Next to continue 6 When you have finished configuring the Internet Explorer con nection click Finish The Configure and or Connection tabs of the Connection Man ager will display the name of the connection you have created If you are displaying the Windows CE desktop an icon for the new connection will be displayed on the desktop and the con nection name will be listed for sel...

Page 134: ...Microsoft Internet Explorer Connection Configuration 118 Creating a New Internet Explorer Connection ...

Page 135: ...s specified in the Internet Options dialog which is displayed from the Control Panel Displaying the Internet Options Dialog 1 Press the F2 key to display the Control Panel 2 Double click on the Internet Options icon The Internet Options dialog consists of several tabs of setup options which are accessed by clicking on the tab titles along the top The following sections describe the options availab...

Page 136: ...p www google com This specifies the URL of the web page you want loaded when you click the Search button in the browser User Agent Default Default Windows CE The user agent provides information about the web browser you are using to the server of the web site you are viewing The web server can then use this information to tailor content specifically to your browser You can set this option to Defau...

Page 137: ...ll allow all users to access any saved information from any user You can disable persistent cache by entering 0 zero in this field Clear Cache If persistent cache is being used clicking this button will delete the contents of the cache Clear History If persistent cache is being used clicking this button will delete the browser history but will not delete cached bitmaps or cookies Disable Internet ...

Page 138: ...he internet for the web browser If you access the internet through a proxy server check the Access the Internet using a proxy server box and enter the proxy server s Address and Port number The Security Tab The options on this tab enable you to set levels of security by enabling or disabling cookies TLS or SSL security levels and warn ings ...

Page 139: ...cellaneous items such as content controls meta refresh subframes non encrypted form data etc Clicking the Local intranet icon then the Sites button will display the web sites that are on your organization s intranet You can add or remove web sites from the list The Trusted Sites and Restricted Sites icons allow you to add or remove trusted or restricted sites and to set controls on these sites ...

Page 140: ...a variety of options relating to accessibility browsing multimedia and security The Popups Tab The options on this tab allow you to block pop ups When the Block popups box is checked clicking the Exceptions button will allow you to add or remove specific web sites for which pop ups are not blocked ...

Page 141: ...Internet Options The Popups Tab 125 Clicking the Advanced button will display options allowing you to only block popups on specified events ...

Page 142: ...Internet Options 126 The Popups Tab ...

Page 143: ...rough the Control Panel that affect the display Settings are grouped in dialogs under the headings User Interface Selection Display Properties and Taskbar and Start Menu Settings To display the dialogs 1 Press the F2 key to display the Control Panel 2 Double click on the relevant icon to display the associated settings dialog Refer to the following sections for a description of the settings availa...

Page 144: ...trol Panel window you will be prompted to restart the thin client for the change to take effect Thin Client User Interface Thin Client User Interface is selected by default This will display the Neoware Connection Manager which enables you to configure and make connections but no Windows CE desktop features See the illustration on the following page Windows CE desktop The Windows CE desktop option...

Page 145: ...Display Configuration User Interface Selection 129 Thin Client User Interface default selection Windows CE desktop with Thin Client Connection Manager ...

Page 146: ...Display Configuration 130 User Interface Selection Windows CE desktop with Advance Connection Manager Windows CE desktop without the Connection Manager ...

Page 147: ...l the options available on each tab The Desktop Tab The options on the Desktop tab determine how a background image is displayed on the desktop The central window indicates the cur rently selected background image display To change the image either select a standard image from the Image list or click Browse to select a different bitmap image file The image will be displayed in the centre of the de...

Page 148: ...lank Screen Floating Bitmap or Tiled Bitmap The screen saver will not be activated until the specified Wait time has expired since the last input from the user 20 minutes by default You can also force the monitor to power off after a specified period of inactivity 20 minutes by default You can set a password to prevent unauthorized users from restoring the display once it is in screen saver mode T...

Page 149: ...st box You can see the effect of the currently selected scheme in the window to the left Click Apply to apply the scheme to the main display You can specify your own colors for individual items by making a selection from the Item list then clicking on the box to the right to display the standard Windows color palette To save your color definitions click the Save button and enter a name for the sch...

Page 150: ...A low resolution setting such as 640x480 will make displayed elements appear larger on the screen but less refined A higher resolution setting will pro vide a finer display and displayed elements will appear smaller The refresh rate for each resolution setting can be set to 60Hz 75Hz or 85Hz You can check to see if the selected resolution and refresh rate works with your monitor by clicking the Te...

Page 151: ...the thin client will boot using the default resolution 800x600 The Enable DDC option should be checked if you are using a Display Data Channel monitor You can then specify the maximum number of DDC colors available 256 Colors High Color 16 bit or True Color 24 bit The Colors setting can be changed when Default Resolution is not selected as the desktop area and refresh rate setting This specifies t...

Page 152: ...ing the Screensaver Password icon in the Control Panel Enter the password you want to use in the New Password field then confirm it by typing it again in the Confirm password field Click OK then OK again in the message box confirming that the password has been changed Now when the display is in screen saver mode reactivating the screen will cause an Unlock Unit dialog to be displayed requiring the...

Page 153: ... determines whether the taskbar is always displayed on top of any overlapping windows on the desktop or is hidden underneath them Auto hide Default Unchecked The taskbar is always displayed on the desktop by default Selecting this option will cause the taskbar to be hidden but will reappear when you move the mouse pointer to the bottom of the desktop Show Clock Default Checked The setting of this ...

Page 154: ...ger and select an active task or a function defined by the session default Show Local Start Menu Default Checked You can prevent the display of the Start menu by unchecking this box The Start button will still be displayed on the taskbar but no menu will appear when you click it Expand Control Panel Default Unchecked When you select Settings Control Panel from the Start menu it displays a window b...

Page 155: ...he various settings offered through the Con trol Panel that affect touch screens Settings are grouped in dialogs under the headings ELO Touch Screen and eTurbo Touch Screen To display the dialogs 1 Press the F2 key to display the Control Panel 2 Double click on the relevant icon to display the associated settings dialog Refer to the following sections for a description of the settings available in...

Page 156: ...reen icon in the Control Panel An ELO touch screen can be connected to a Serial or USB port on the thin client If it is connected to the serial port specify the port by selecting from the Port Setting list This can be set to NONE COM1 or COM2 You can calibrate the touch screen by clicking the Calibrate button for the relevant port to launch the calibration tool ...

Page 157: ...e from the list box at the top of the dialog Clicking the Draw Test button will display a grid of blue squares Write or draw on the screen to confirm the touch position You can clean the touch screen by pressing CLEAR or press QUIT to exit the draw test Clicking the 4 pts Cal or 25 pts Cal button will display 4 or 25 points on the screen respectively Touch the flashing symbol on the dis play until...

Page 158: ...Touch Screen Configuration 142 eTurbo Touch Screen Configuration ...

Page 159: ...rom the Control Panel Note that some of the settings specified here may be over ridden by settings defined for a particular connection Displaying the Mouse Properties Dialog 1 Press the F2 key to display the Control Panel 2 Double click on the Mouse Settings icon The Mouse Settings dialog consists of several tabs of setup options which are accessed by clicking on the tab titles along the top The f...

Page 160: ...her over the display when you move the mouse even over a short distance than if you chose a slow speed setting To change the speed drag the slide bar to the left for slower or to the right for faster Button Configuration Default Right Handed The two radio buttons enable you to switch the functions of the mouse buttons so that they suit a right handed or left handed person By default a left click p...

Page 161: ...e mouse pointer visibility then clicking OK will cause a message to be displayed asking you to either unplug the mouse from the thin client then re insert or restart the thin client for the change to take effect Checking the box to enable mouse pointer visibility then clicking OK will cause a message to be displayed asking you to restart the thin client before the change can take place ...

Page 162: ...lick instead of two single clicks To set the time delay and physical distance between the two mouse button clicks to be interpreted as a double click move the mouse pointer onto the checkerboard and perform a double click in the speed you require The second click will make the checkerboard change color You can test the new setting by double clicking on the clapperboard icon below to make the clapp...

Page 163: ... from the Control Panel Note that some of the settings specified here may be overridden by settings defined for a particular connection Displaying the Keyboard Settings Dialog 1 Press the F2 key to display the Control Panel 2 Double click on the Keyboard Settings icon The Keyboard Settings dialog consists of several tabs of setup options which are accessed by clicking on the tab titles along the t...

Page 164: ...hat this option is set correctly otherwise the characters displayed may not match the legends on the typed keys Enable Num Lock key at startup Default Unchecked When this option is selected Num Lock will be activated automati cally when the thin client starts Num Lock is disabled by default to avoid synchronization issues when connecting to some servers ...

Page 165: ...a key will cause the action of the key to be performed once only Repeat delay This determines the time delay in milliseconds between pressing a key and seeing the character displayed or its function actioned To change the repeat delay drag the slider bar to the left for longer or to the right for shorter Repeat rate This determines how quickly repeated characters are displayed when a key is held d...

Page 166: ...Keyboard Configuration 150 The Responsiveness Tab ...

Page 167: ... through the Con trol Panel that affect printing Settings are grouped in dialogs under the headings Network Printing RDP Printers and ThinPrint Note Not all versions of Neoware thin clients include ThinPrint To display the dialogs 1 Press the F2 key to display the Control Panel 2 Double click on the relevant icon to display the associated settings dialog Refer to the following sections for a descr...

Page 168: ...an print using the LPR LPD protocol UNIX Linux NT Server Windows 2000 2003 Server main frames etc LPD printing is disabled by default To enable it check the Enable LPD Print utility box When LPD is selected the Parallel Port is enabled by default with the queue name LPT1 You can select another port by checking the relevant box and change its queue name as required For more information about config...

Page 169: ...les a printer connected to your thin client to be used by other users through a Windows 2000 2003 Server The TCP Print utility is enabled by default using the parallel port with port number 9100 You can select another port by checking the relevant box and change its port number as required ...

Page 170: ...o define printers to be used with RDP connections to Windows 2000 or later servers with Terminal Services activated Note The printers defined here are not used by ICA or Internet Explorer To define a printer for RDP use 1 Double click on the Add Printer icon or single click on it then click the Open button The Printer Wizard will be displayed as shown on the next page ...

Page 171: ...inters select the port LPT2 3 Click Next to continue 4 Specify the printer model either by selecting from the Manufac turer list then the Printers list or by checking the User Defined box then clicking Next to enter the model name and manufac turer as you want it to be reported to the Windows application server ...

Page 172: ...ick Next to continue 6 Enter a name for the printer If you selected from the pre defined list of RDP printers a default printer name will appear Only change this name if instructed to do so by your System Adminis trator 7 Click Next to continue ...

Page 173: ...nter has been defined a dialog will enable you to specify if you want the current printer definition to be the default printer to receive all RDP print jobs 9 Click Next to continue 10 If you want to configure another printer click Yes then Next otherwise click Next ...

Page 174: ...Printer Configuration 158 RDP Printers 11 Click Finish The Printer tab will display an icon for each defined printer ...

Page 175: ...e Properties button The Printer Properties dialog enables you to change any setting for the RDP printer except the printer port If you want to move a printer from one port to another first delete the current printer definition in the RDP Printers dialog select the printer icon then click the Delete button then use Add Printer to create a new printer configuration with the new port ...

Page 176: ...ed using the ThinPrint dialog which is displayed by double clicking the ThinPrint icon in the Control Panel Selecting Enable Thin Print will allow you to configure either Thin Print over TCP or ThinPrint over ICA and RDP Clicking the Configure button will display the print Client configu ration dialog This consists of several tabs of setup options which are accessed by clicking on the tab titles a...

Page 177: ...he list of printers defined on the Assignment tab The Assignment Tab The options on this tab enable you to specify the printers controlled by ThinPrint and the ports to which they are connected The Advanced Tab Here you can specify a lower bandwidth for the client change the port number and specify the timeout before an error is reported ...

Page 178: ...Printer Configuration 162 ThinPrint ...

Page 179: ...g enables you to configure the serial paral lel and USB ports on your thin client Displaying the Port Settings Dialog 1 Press the F2 key to display the Control Panel 2 Double click on the Port Settings icon The Port Settings dialog consists of several tabs of setup options which are accessed by clicking on the tab titles along the top The following sections describe the options available on each t...

Page 180: ...ransmitted character If the number of Databits is 8 set this option to None Selecting Odd will cause an eighth bit to be added with a value of 1 if the previous 7 bits add up to an even number and 0 if the previous 7 bits add up to an odd number Selecting Even will cause an eighth bit to be added with a value of 1 if the previous 7 bits add up to an odd number and 0 if the previous 7 bits add up t...

Page 181: ...at is transmitted Flow Control Default None This enables you to specify the type of flow control used by the port to communicate readiness to transmit or receive data You can select Xon Xoff or Hardware flow control or None The Parallel Tab Use Legacy Driver Default Unchecked Check this box if you want to use a legacy driver ...

Page 182: ...Port Configuration 166 The USB Tab The USB Tab Disable USB Ports Default Unchecked You can disable the USB ports on the thin client by checking this box ...

Page 183: ... input and a locale that enables some applica tions to apply specific formatting to numbers currencies time and date according to the selected language and country Displaying the Regional Language Settings Dialog 1 Press the F2 key to display the Control Panel 2 Double click on the Regional Settings icon The Regional Settings dialog consists of several tabs of setup options which are accessed by c...

Page 184: ... and country The list box enables you to select a standard set of locale settings for various languages and countries The default setting is English United States You can modify any of the settings in the currently selected locale by clicking the Customize button Four tabs of options enable you to change the Number Currency Time and Date format settings for the locale Click OK to return to the loc...

Page 185: ...Regional Language Settings The Regional Settings Tab 169 ...

Page 186: ...ed in The Input Language Tab Default Input Language This determines the language initially used for all input when you start the thin client The list box will list all the languages that have been selected in the Installed Input Languages list Installed Input Languages This lists the languages installed on your thin client Checking the box next to a language will enable that language to be used ...

Page 187: ...ates that may be required to use some trusted and secure connections The dialog is displayed by pressing the F2 key to display the Control Panel then double clicking on the Certificates icon Certificates are grouped under three headings Trusted Authorities Lists the certificates trusted by you My Certificates Lists your personal digital certificates Other Authorities Lists intermediate certificate...

Page 188: ... the Import button specify where to import it from then click OK Removing a Certificate To remove a certificate select the certificate in the main window then click the Remove button Note that you will not be asked to confirm whether you really want to remove the certificate In order to restore the certificate to the list you will need to restore the factory default settings to the thin client Ref...

Page 189: ... Client Licenses dialog enables you to view Terminal Services Client Access Licenses TS CALs for Windows 2000 2003 Server RDP sessions These licenses are issued to the thin client by a server running Terminal Services Licensing via a server running Terminal Services Displaying the Terminal Server Client Licenses Dialog 1 Press the F2 key to display the Control Panel 2 Double click on the Terminal ...

Page 190: ...174 Displaying the Terminal Server Client Licenses Dialog To view the contents of a license in the main window of the dialog select its title in the Stored Licenses list box You can also Delete or Save the currently displayed license ...

Page 191: ...o the network without having to leave his desk The thin client can also be configured to automatically check whether it has the latest version of software installed when it starts up and install it from a server if required Using Neoware Remote Manager the network administrator can create a properties configuration template that the thin client will pull from the server when powered on or rebooted...

Page 192: ... The settings in the ezAnywhere Properties dialog specify how and if shadowing can be performed To display the ezAnywhere Properties dialog press the F2 key to display the Control Panel then double click on the ezAnywhere icon Allow ezRemote Manager to Shadow Default Checked The setting of this option determines whether your thin client can be shadowed remotely using Neoware s ezRemote Manager To ...

Page 193: ...thin client Query on all incoming connections Default Checked When shadowing is enabled and the thin client receives a shadowing request the thin client user can be prompted to confirm that shadow ing can go ahead The setting of this option determines whether the user needs to con firm the shadowing request When this box is unchecked shadowing can go ahead without user confirmation Auto Accept on ...

Page 194: ...the Control Panel then double clicking on the Update Portal Settings icon The Update Portal Settings icon launches the ezRemote Manager Portal Addition Server By inserting the URL or IP address in the dialog it enables you to manage and update the settings of such products as ThinPC and NCD terminals as well as Neoware thin clients ...

Page 195: ... not be able to display the System Properties dialog unless you enter the password Users without password access can display the System Inventory dialog to view the software and thin client inventory and the network inventory The Network Diagnostic Tools dialog enables you perform a variety of tests on the network connection and the Event Viewer enables you track the activity of the thin client To...

Page 196: ...nal factory default settings Warning Checking the Reset check box then clicking OK will restore the thin client to the state it was in when it was originally shipped Any defined connection configurations will be lost as will Terminal Services Client Access Licenses for Windows 2000 2003 Server RDP sessions The Appliance Name entry defaults to the name NEO xxxxxx with the last six digits taken from...

Page 197: ...ing system software installed in your thin client and its internal hardware such as the CPU and the amount of memory installed The Software section specifies the Neoware Windows CE Software Release number Microsoft Windows CE version number Citrix ICA Client release number Microsoft RDP Client release number and the Neoware TeemTalk CE release number The Appliance section specifies the name of the...

Page 198: ...eless PCI CISCO1 or USB wireless EU3USB1 The Subnet Mask and Default Gateway settings are used if your net work has multiple subnets The MAC Address Media Access Control is the unique hardware identifier for your thin client s integrated network interface DHCP Renew DHCP Release If you are using DHCP for network configuration clicking the DHCP Renew button will cause the thin client to renew IP ad...

Page 199: ...icmp request to a target server by entering its IP Address or Hostname then clicking the Ping button A message will be displayed in the dialog indicating whether the ping test failed or succeeded Network Properties Clicking the Properties button will display the Network Connec tions dialog This allows you to change your adapter settings Refer to the chapter Network Configuration on page 39 for det...

Page 200: ...rights Tab The Copyrights tab acknowledges the developers of third party tech nologies contained in your thin client The End User License Agreement Tab The End User License Agreement tab displays the EULA for the Microsoft Windows CE Operating System ...

Page 201: ...e Software and Appliance Inventory and Network Inventory tabs of the System Properties dialog The System Inventory dialog is displayed by double clicking the Inventory icon in the Control Panel The Software and Appliance Inventory Tab The Software and Appliance Inventory tab displays information about the operating system software installed in your thin client and its internal hardware such as the...

Page 202: ...ntory The Network Inventory Tab The Network Inventory tab displays information about your thin cli ent s network configuration The MAC address is also displayed here Refer to the section The Network Inventory Tab on page 182 for details ...

Page 203: ...k ing the Network Diagnostic Tools icon in the Control Panel The Ping Tab The Ping tab enables you to test whether a specified server is acces sible over the network Enter the IP address or host name of the server and specify the number of echo requests to send then click the Ping button The result will be displayed in the window below ...

Page 204: ...IP address or host name of the server then click the Trace button The result will be displayed in the window below The Netstat Tab The Netstat tab enables you display Ethernet Statistics Per Protocol Statistics and the Routing Table in normal or numerical form Check the relevant boxes then click the Netstat button The result will be displayed in the window below ...

Page 205: ...ab The IP Config tab enables you display the IP configuration of your thin client in full or abbreviated form as determined by the state of the Display all configuration information check box Click the IP Config button to display the information in the window below ...

Page 206: ...ble clicking the Event Viewer icon in the Control Panel The main window will list application events in chronological order You can save the information to a USB hard disk or the FTP server by clicking the Save button to display the Save Log dialog Select the save log destination then click OK ...

Page 207: ...icking the Raw Log button will open a window that displays a chronological history of all the activity of your thin client between reboots You can save the raw log information to a USB hard disk or the FTP server by clicking the Save button ...

Page 208: ...System Information 192 Event Viewer ...

Page 209: ...g the Line Printer Daemon LPD This is the computer utility that is responsible for accepting LPR print jobs Neoware thin clients include LPD for accepting LPR print jobs Windows NT and Windows 2000 2003 servers can print using LPR as can UNIX Linux servers and many mainframes This means that print jobs can be directed to Neoware thin clients from virtually any server operating system System Admini...

Page 210: ... thin client 4 When the desktop appears press F2 to display the Control Panel 5 Double click the Network Printing icon to display the Network Printer Properties dialog 6 On the LPD Print tab of setup options check the Enable LPD Printer utility box 7 Make sure the check box next to the name of the port to which the printer is connected is checked The default selection is Par allel Port with LPT1 a...

Page 211: ...nting Using LPR LPD Thin Client Configuration for LPR LPD Printing 195 9 Double click the Inventory icon in the Control Panel 10 Click the Network Inventory tab and make a note of the IP Address of the thin client ...

Page 212: ...xt 7 Select Create a new port and scroll down to LPR port 8 Click Next A dialog will appear for entering information about the device to which you connected the printer 9 In the Name or address of server providing lpd field enter the IP address of the thin client 10 In the Name of printer or print queue on that server field enter the Queue Name of the port to which you attached the printer For exa...

Page 213: ... Port 7 Select LPR port 8 Click New Port A dialog will appear 9 In the Name or address of server providing lpd field enter the IP address of the thin client 10 In the Name of printer on that machine field enter the Queue Name of the port to which you attached the printer For example if you attached the printer to the parallel port you would enter the name LPT1 without any punctuation 11 Click OK 1...

Page 214: ...n with the appropriate values printer name sd var spool lpd port driver mx 0 sh rm ip address rp remote port For example if the printer is named hp5si attached to thin client at IP address 10 10 100 13 connected to the parallel port Queue Name LPT1 the entry would be as follows hp5si sd var spool lpd hp5si mx 0 sh rm 10 10 100 13 rp LPT1 3 Save the file 4 To print from the command line enter the f...

Page 215: ...me exactly as it apppears in the Network Printer Properties LPD Print tab on the thin client Printer Name Really Means Queue Name Although Windows 2000 2003 and Windows NT 4 0 use the term name of printer to prompt for information when defining an LPR printer the correct entry is the appropriate Queue Name For exam ple if you attached the printer to the parallel port you would enter the name LPT1 ...

Page 216: ...Network Printing Using LPR LPD 200 Frequently Observed Issues ...

Page 217: ...he USB controller enabled If your thin client was purchased after this date you do not need to follow the BIOS set ting instructions Note that once a wireless Ethernet card is installed in your thin cli ent the integrated 10 100 BaseT Ethernet RJ 45 port is no longer functional However all thin client functions work through the wireless Ethernet connection including Neoware Remote Manager and ezAn...

Page 218: ...e option from the Neoware Interface Selec tion dialog then click OK 6 Press the F2 key to display the Control Panel 7 Double click on the Wireless LAN Settings icon to display the Aironet Client Utility dialog The settings in this dialog will default to the wireless card you just installed ...

Page 219: ... Cisco document Cisco Aironet Wireless LAN Adapters Software Configuration Guide available for download from Neoware s web site http www neoware com support documentation manuals html in the Third Party Manuals section at the bottom of the web page Displaying the Aironet Client Utility 1 Press the F2 key to display the Control Panel 2 Double click on the Aironet Client Utility icon The Profiles Ta...

Page 220: ... involves packet by packet data encryption by the transmitting device and decryption by the receiving device The Firmware Tab The Firmware tab enables you to update the firmware on your Cisco Aironet Wireless LAN adaptor The Status Tab The Status tab provides information on the performance of your wireless connection and displays the driver and firmware version numbers The Statistics Tab The Stati...

Page 221: ...ction Network Settings Settings for the wireless Ethernet card can be accessed by double clicking the Network Connections icon in the Control Panel then double clicking the icon representing the wireless connection in the Network Connections window Refer to the chapter Network Configuration on page 39 for infor mation on the settings in this dialog ...

Page 222: ...Aironet Wireless LAN Configuration 206 Network Settings ...

Page 223: ...172 removing 172 viewing properties 172 Certificates dialog 171 Cisco Aironet 340 350 series 201 clock 26 COM port 8 connecting bar code scanner 10 keyboard 9 modem 10 monitor 9 mouse 9 network cable 9 peripheral devices 9 power cable 9 serial devices 10 connection allow user to modify 36 autostart all 36 creating new 16 delete 21 edit 21 French terminal server 37 ICA 46 Microsoft Internet Explore...

Page 224: ...ns 39 Network Diagnostic Tools 187 Network Printing 152 password 28 Port Settings 163 RDP Printers 154 Regional Settings 167 Screensaver Password 136 Security 28 System 180 Taskbar Settings 137 Terminal Server Client Licenses 173 ThinPrint 160 Update Portal 178 User Interface Selection 128 Volume Sound 30 Wireless LAN Settings 202 conventions used in manual 6 copyright information ii D Date Time P...

Page 225: ...ublished application to connect to 51 server location 60 server to connect to 51 interface selection from Control Panel 15 thin client user interface 12 using Wizard 12 Windows CE desktop 12 Internet Options dialog 119 Advanced tab 124 Connection tab 122 General tab 120 Popups tab 124 Security tab 122 IP address 41 K keyboard character repeat 149 configuring 147 connecting 9 language 148 locale 14...

Page 226: ...ork cable connection 9 configuration 15 39 DHCP 41 diagnostic tools 187 DNS 42 IP address 41 IP configuration 189 name servers 42 ping diagnostic tool 187 ping utility 183 printing using LPR LPD 193 speed 43 trace 188 WINS server 43 Network Connections 39 Network Diagnostic Tools dialog 187 IP Config tab 189 Netstat tab 188 Ping tab 187 Trace tab 188 Network Printer Properties dialog LPD Print tab...

Page 227: ...eensaver Password dialog 136 security 28 serial port 8 settings 164 setting up the thin client 7 shadowing 176 disabling 176 177 enabling 176 177 VNC clients 177 shortcut keys 25 default 25 display Connection Manager 25 display Control Panel 25 switch connections 25 shutdown thin client Connection Manager 22 Start menu 24 single button Connection Manager 37 software license Microsoft iv software u...

Page 228: ...ing on 9 thin client user interface 12 ThinPrint Print Client Properties dialog Advanced tab 161 Assignment tab 161 Setup tab 161 ThinPrint Properties dialog 160 time 26 setting 26 synchronization 27 touch screen configuration ELO 140 eTurbo 141 trademark acknowledgements ii U unpacking 7 Update Portal 178 updates obtaining 2 updating software 175 USB port 8 settings 166 user interface thin client...