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Endurance Overview

2-23

Endurance Messages

When it is operational, Endurance software continuously monitors the Endurance server. It
reports status and error messages by logging most Endurance messages in the Windows event
log. Endurance software displays some messages as they occur, either directly on the Windows
blue screens during the text phase of boot or when a CE is being deconfigured; in pop-up
windows; and for messages that pertain to the monitoring of the server, in a window on the
Endurance Manager GUI. You can view logged Endurance messages using:

•

Windows Event Viewer that displays all messages reported to the Windows operating
system, including those Endurance messages that are logged.

•

MTCLOG, an Endurance event log utility, that displays logged Endurance messages as
they are being logged.

Those Endurance messages that are logged in the Windows event log are logged as follows:

•

Each IOP’s Windows System Event log contains the messages that were generated by that
IOP. For example, IOP1 contains any messages generated by IOP1.

•

The CE’s Windows System Event log contains both CE messages and the Endurance
messages that are logged by each IOP. The IOP messages are logged to the CE’s Event
Viewer as follows:

-

If a CE is not

active

(for example, has not completely booted), the IOP messages are

stored in a buffer on the IOP and sent to the CE when it becomes available. An IOP
can accurately buffer up to 75 messages.

-

When any CE becomes

active

, the CE uploads the messages from the IOP event

buffers, and logs those messages into the CE’s Event log.

Because of this process, in the CE Event Viewer, the timestamp information for messages
originating in the IOPs is the time that the CE received the message; it does not necessarily
indicate the time that the message occurred on the IOP. To confirm the time that the
message occurred, check the event logs on the IOPs.

In the CE Event Viewer, the message

IOP

n

.MtcMon status: The boot process has

completed for CE1

indicates the CE started uploading any IOP messages. Any

subsequent messages were received from the IOPs without delay.

Endurance messages logged to the Windows System Event log use the standard Windows event
format. (Refer to Windows documentation for the detailed information on Event Viewer fields
and descriptions.) Endurance messages are reported using the following icons and severity
levels, described in

Table 2-13

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Summary of Contents for NetServer AA 6200

Page 1: ...HP Netserver AA Solution Administrator s Guide HP Part Number 5971 3014 Printed in April 2001 ...

Page 2: ...ced or translated to another language without the prior written consent of Hewlett Packard Company TR A D E M A R K N O T I C E Assured Availability ComputeThru Computing for the long run Constant Computing Endurance Marathon Assured MIAL SplitSite and the Marathon logo are either registered trademarks or trademarks of Marathon Tech nologies Corporation in the United States and or other countries ...

Page 3: ...iew Overview 2 2 Virtual Network 2 4 Redirected Video and the CE Desktop Application 2 6 Endurance Boot Process 2 7 Endurance Characteristics During the CE Boot Process 2 10 IOP Multi Boot Options 2 11 Endurance Component States 2 12 Server States 2 13 CE Operating System States 2 13 CE States 2 14 IOP States 2 15 Interconnect States 2 16 MIC Port State Display Lights 2 17 Mirrored Disk States 2 1...

Page 4: ...upported on the CE 3 6 Recommendations for the Most Efficient Use of Redirected Video 3 6 Using the CE Desktop Application 3 7 Launching the Application 3 7 Running the CE Desktop Application 3 8 Setting Video Resolution and Refresh Frequency 3 10 Chapter 4 Endurance Manager Overview 4 2 Starting the Endurance Manager 4 3 Endurance Manager Window 4 4 Administration Window 4 7 Device Status Window ...

Page 5: ... IOPn Ethernetx Commands 5 35 IOPn EthernetProvider Commands 5 41 IOPn EventProvider Commands 5 45 IOPn InputProvider Commands 5 47 IOPn LinkDriver Commands 5 59 IOPn Monitor Commands 5 65 IOPn ScsiProvider Commands 5 74 Management Show Computer Information 5 78 Server Shutdown Commands 5 79 Tuple Commands 5 82 Chapter 6 Configuration Utility Introduction 6 2 Starting the Endurance Configuration U...

Page 6: ...cedure IVP 7 23 Chapter 8 Managing Faults Fault Management 8 2 Diagnosing Faults 8 3 Isolating Faults 8 4 Correcting Faults 8 5 Chapter 9 Endurance Server Maintenance Rebooting an IOP 9 3 Shutting Down an IOP 9 5 Shutting Down a Tuple 9 7 Shutting Down a CE 9 8 Shutting Down the CE Operating System 9 8 Rebooting the Endurance Server 9 9 Shutting Down the Endurance Server 9 9 Replacing an Interconn...

Page 7: ...23 Installing the Replacement Adapter 9 23 Configuring the Replacement Adapter 9 24 Updating an Ethernet Driver 9 25 Adding a Windows Service Pack 9 26 For the CE Operating System 9 26 For an IOP 9 26 Replacing a Failed Mirrored Disk 9 27 Reenabling Faulted Components 9 31 Appendix A MIC Specifications and LEDs Marathon Interface Card MIC Specifications A 2 MIC LEDs A 3 Appendix B Endurance Boot F...

Page 8: ......

Page 9: ...Levels 2 24 3 1 Recommendations for the Most Efficient Use of CE Video 3 6 3 2 Video Mode Options 3 8 4 1 Endurance Manager Main Window Contents 4 5 4 2 Administration Window Contents 4 9 4 3 Endurance Manager Color Interpretation 4 11 4 4 Device Status Windows Contents 4 13 4 5 Endurance Manager Options Affecting the Device Status Window 4 13 4 6 Last Mirror Copy Status Window Contents 4 14 4 7 E...

Page 10: ...e States 5 57 5 23 IOPn LinkDriver Commands 5 59 5 24 IOP LinkDriver Show Parameter Values 5 60 5 25 IOP LinkDriver Port Counters 5 61 5 26 IOP LinkDriver Show Port Information 5 63 5 27 IOPn Monitor Commands 5 65 5 28 Monitor Client Status 5 68 5 29 Monitor Configuration Values 5 69 5 30 MIC Interconnect Status Values 5 71 5 31 Monitor Parameter Values 5 72 5 32 IOPn ScsiProvider Commands 5 74 5 ...

Page 11: ...Tables xi A 3 Firmware LED A 3 A 4 Fiber LEDs A 4 ...

Page 12: ......

Page 13: ... Copy Status Window 4 14 4 5 Display and Control Window 4 16 4 6 Options Window 4 18 4 7 Sample Revision Level Output for Endurance Components 4 21 6 1 Endurance Configuration Window 6 2 6 2 Endurance Configuration Utility Completed Configured 6 8 7 1 MIC Setup Screen with MIC Identity Unknown 7 3 7 2 MIC Setup Screen 7 4 7 3 MIC Setup Confirmation Screen 7 6 7 4 Sample MTCEINFO Summary Output 7 1...

Page 14: ......

Page 15: ...rver AA Solution Administrator s Guide that describes the Endurance server and its related Endurance applications This guide also includes information about how to monitor and manage your Endurance server HP Netserver AA Solution Messages that lists and describes all Endurance messages HP Netserver AA Solution Messages is not shipped in printed form It is only available online using the HP Netserv...

Page 16: ... in a path name or command Bold Courier font Indicates actions or commands that you must type For example type A ETX Courier font Represents examples of screen text For example scsiid 0 1 Bold Is used to Emphasize important information Indicate menu pathname or button selections Indicate actions you perform Italics Is used to Highlight the state of the Endurance server component Refer to manual ch...

Page 17: ...Preface xvii For Customer Support Refer to the Warranty Support for Your HP NetServer booklet supplied with your NetServer for information relating to warranty or customer support ...

Page 18: ...xviii HP Netserver AA Solution Administrator s Guide ...

Page 19: ...ting even when system components fail This chapter provides a conceptual overview of the Endurance server introduces Endurance terminology and describes the components of an Endurance server This chapter contains the following sections Introduction 1 2 Endurance Components 1 5 Endurance Server Overview 1 7 Endurance Software 1 9 Introduction 1 ...

Page 20: ...includes SplitSiteTM support you can use the Endurance server as a real time hot site by mirroring data in different geographic locations This protects your data from minor business interruptions such as power failures while providing maximum site disaster protection Additionally SplitSite can provide offsite data storage for your Endurance server The Endurance server detects events and reports an...

Page 21: ... multiple Ethernet connections or connections to multiple networks to provide additional network redundancy and network traffic control Industry standard hardware platform The Endurance server uses industry standard Pentium based system hardware This reduces the cost of initial ownership and enables you to redeploy these systems if you upgrade your server Run unmodified shrink wrapped applications...

Page 22: ...our server You can use Endurance Manager locally or at a remote Windows client Event reporting Most Endurance detected events and failures are reported and logged into the Windows event log This enables log entries to be viewed locally or remotely using standard Windows procedures Endurance events are easily identified because they have a unique identifier Because standard event reporting is imple...

Page 23: ...component in detail The Endurance server hardware requirements are described in Chapter 2 in the HP Netserver AA Solution Installation Guide Other Endurance terms and industry standard terms are described in the Glossary Figure 1 1 Endurance Server IOP CE Tuple 2 IL cable Tuple 1 IOP CE MIC cable MIC cable ...

Page 24: ...ppy disk drive SCSI devices SCSI video and Ethernet adapters a keyboard a mouse serial ports and a MIC The processors on the IOP provide the I O processing data storage network connectivity and redundant I O resources for the Endurance server 2 IL The IL IOP Link provides a path for communicating system states and status information It also provides a mirror copy data path 1 Network Connection Eac...

Page 25: ... or API support To achieve full redundancy and fault tolerance the Endurance server integrates four industry standard Pentium based systems with Marathon s hardware and software As a result the Windows operating system and all network services and applications perceive the Endurance server as a single system as shown in Figure 1 2 Figure 1 2 Endurance Server Physical versus Logical View CE CE IOP ...

Page 26: ...ry for the Endurance server IOPs I O Processors contain the keyboard and mouse mirrored SCSI devices redundant network adapters and other I O devices Because there are two IOPs the mirrored SCSI devices one on each IOP provide fault tolerant data storage and the redundant network adapters one on each IOP provide redundant network connectivity The IOPs handle all Endurance server I O requests The E...

Page 27: ...e the Endurance software can redirect a CD ROM drive physically located in an IOP so that it is logically assigned to the CE the CE has complete control of that CD ROM drive For mirrored disk devices and redundant Ethernet connections the Endurance software coordinates all I O processing so that these redundant components appear as a single logical device For example in a mirrored disk set the two...

Page 28: ...turned to service the Endurance server automatically reconfigures any required components For example when a failed CE is returned to service that CE is automatically resynchronized so that it is identical to the CE that is already in operation Likewise when a failed mirrored disk is returned to service a mirror copy automatically occurs so that the data on both mirrored disks are identical Server...

Page 29: ...are familiar with the Endurance terminology described in the Introduction and the Glossary This chapter includes the following sections Overview 2 2 Virtual Network 2 4 Redirected Video and the CE Desktop Application 2 6 Endurance Boot Process 2 7 Endurance Component States 2 12 Monitoring the Endurance Server 2 22 Endurance Messages 2 23 Endurance Overview 2 ...

Page 30: ...ce Configuration Utility Access the Endurance Events Utility Refer to Chapter 7 for information about using the MTCCLOG tool to view Endurance events View certain Endurance messages that display as they occur in a window on the GUI Messages displayed on the GUI pertain only to the monitoring of the Endurance server messages related to changes in the state of the server do not display on the GUI Ad...

Page 31: ... IOPs to the CEs as follows ESI11 is the path from IOP1 to CE1 ESI12 is the path from IOP1 to CE2 ESI21 is the path from IOP2 to CE1 ESI22 is the path from IOP2 to CE2 The IL IOP Link is a dedicated private network for completing mirror copies transferring mirrored disk data between the IOPs and for communication between the IOPs The IL is physically supported by connecting two Ethernet adapters o...

Page 32: ...2 2 The Virtual Network Each IOP to CE virtual network is a separate LAN There is no direct virtual LAN between the two IOPs To have this capability we recommend that you bind a Microsoft networking protocol such as NetBEUI or TCP IP to the IL adapter The virtual network requires no additional hardware Benefits of the virtual network include IOP access to CE disks IOP access to redirected CD ROMs ...

Page 33: ...dard Network Interface Card Ethernet addresses for all virtual adapters are automatically assigned and are based on the Endurance Ethernet Vendor ID For information on the installation of the virtual network see software installation procedures in Chapter 3 of the HP Netserver AA Solution Installation Guide ...

Page 34: ... its display window behaves as other standard Windows applications you can resize and reposition it run it in full screen mode or in a window maximize it minimize it hide it and close it You can also set various other display preferences The CE Desktop application runs on the IOPs and displays CE video output in a window on the IOPs In order to display CE video you must run the CE Desktop applicat...

Page 35: ...Ps to complete their boot process The CEs do not begin booting until the IOPs are available because all I O devices including the CE boot disk physically reside on the IOPs By default both IOPs must be present for the Endurance server to continue the boot process This ensures that both CEs use the correct copy of the operating system and do not run independently The IOP boot process is summarized ...

Page 36: ...er This ensures that in the event of a CPU or memory failure the Endurance server s operating system provides continuous computing without any loss of context After the CE boot process completes the Endurance server is available for use For an IOP to service the CE boot request it must have completed boot as shown in Figure 2 3 and described in Appendix B The CE boot process is summarized in Figur...

Page 37: ...have synchronized do not physically attach or remove keyboards or any devices from a CE Doing so could cause loss of synchronization in some CE models Powered on and completes POST CE issues boot request IOP services boot request CE loads Windows and Endurance software CEs synchronize and start executing in lock step IOP servicing boot redirects its keyboard to the CE If IOPs are both present and ...

Page 38: ... either IOP to see which keyboard is redirected Then use that keyboard If a keyboard is attached to the CE use that keyboard If a non mirrored SCSI device or both members of a mirror set are not present cannot be located for any reason when the CE operating system boots that device remains unavailable to the CE operating system Later if the device becomes available you must reboot the CE operating...

Page 39: ...at contains and activates the Windows operating system and Endurance software This is the only mode that allows an IOP to join the Endurance server Offline Endurance I O Processor Mode This option is for installation and performing maintenance This option boots the Windows operating system and some Endurance software services As a result redirected SCSI devices are available locally at the IOP and...

Page 40: ...s depending on their status Server States CE Operating System States CE States IOP States Interconnect States MIC Port State Display Lights Mirrored Disk States Network Connection States Keyboard Pointer States Other Endurance Component States Note You can use the Endurance Manager to view the current state of any component in the Endurance server ...

Page 41: ... Online Indicates that one IOP or CE is ready but none are active Active Indicates that at least one CE and IOP is active Table 2 3 CE Operating System States State Description Offline Indicates that the Windows operating system is neither running nor booting on either CE Booting Indicates that the Windows operating system is in the process of being booted on a CE Active Indicates that the Windows...

Page 42: ...Active Indicates that the CE is actively executing the Windows operating system The CE remains in this state until it is shut down fails or is removed from the configuration as a result of an Endurance Manager command Faulted Indicates that the server removed the CE from operation as a result of one or more faults that were attributed to the CE The CE remains in this state until it is repaired and...

Page 43: ...ration During this process all providers perform initialization with their peers on the remote IOP and the IOP is activated into the server Then the IOP transitions to active Active Indicates that the IOP is a fully active member of the server configuration In this state the IOP serves I O requests from any active CE s and participates fully in all fault handling events The IOP remains in this sta...

Page 44: ... or IOP at the other end of the interconnect to also activate the Interconnect Then it transitions to online Online Indicates that the Interconnect is in use and communication can be performed between the server components connected by it The Interconnect remains in this state until the server activates the remote component Then the Interconnect transitions to active Active Indicates that the serv...

Page 45: ...on over the path which may be caused by a fiber disconnection or a failure in the transmitters or receivers associated with this path This light does not indicate which end of the path may have failed and does not imply that the MIC reporting this state is broken Orange Lost Power The MIC port at the opposite end of the cable has detected a local DC low condition power loss PCI Reset The MIC port ...

Page 46: ...for use by the CE operating system A disk can be offline because either The disk is the target of a mirror copy that is pending not started The disk was not detected during system boot Possible reasons include the disk was powered off failed or was improperly defined using the Endurance Configuration Utility The disk was detected during system boot but a characteristic of the disk was invalid Poss...

Page 47: ...ts present on the failed disk However if the disk has completely or substantially failed it will continue to revert to the faulted state In this case you should replace the disk A disk is also regarded as faulted if it failed during previous operation of its IOP For example if a disk experienced read or write errors and was deemed to be faulted then the faulted state would remain across IOP reboot...

Page 48: ...ates that the adapter is not responsible for transmits or receives but is actively receiving and monitoring the network If the primary connection fails this adapter and its connection immediately assume primary status without loss of network traffic or client connectivity Offline Indicates that the Endurance software detected a loss of network connectivity on the adapter Initializing Indicates tha...

Page 49: ...e Description Online Indicates that a device is available for use by the CE operating system Offline Indicates that a device is not available for use by the CE operating system but the device is not necessarily failed Possible reasons for offline include For some devices a transitional state that precedes online The device was disabled using Endurance Manager The device was not detected by Enduran...

Page 50: ...server management Using Endurance Manager you can View current status for the components of your Endurance server Display the current mirror copy status of your mirrored disks Execute commands to manage and display information about your Endurance server and its components Chapter 4 for Endurance Manager information Windows Event Viewer Displays all events reported to the Windows operating system ...

Page 51: ...E messages and the Endurance messages that are logged by each IOP The IOP messages are logged to the CE s Event Viewer as follows If a CE is not active for example has not completely booted the IOP messages are stored in a buffer on the IOP and sent to the CE when it becomes available An IOP can accurately buffer up to 75 messages When any CE becomes active the CE uploads the messages from the IOP...

Page 52: ...mational messages include Reporting benign state changes Reporting commands as they are issued Reporting completion status of user initiated processes Warning Warning messages may require attention A continued series of warning messages merits review to see if corrective action is required Examples of warning messages include Potential resource allocation issues Issuing invalid commands Error Erro...

Page 53: ...and displays the CE video output on the IOPs This chapter assumes that you are familiar with the Endurance terminology described in Chapter 1 and the Glossary This chapter includes the following sections Overview 3 2 CE Video During Boot 3 3 Redirected Video Components 3 4 Video Recommendations 3 6 Using the CE Desktop Application 3 7 Redirected Video and the CE Desktop Application 3 ...

Page 54: ... Windows boot process the Endurance software disables the CE video card The Endurance Video Display Driver MtcVidD and Video Miniport Driver MtcVidR redirect the CE video output to the IOPs These drivers are required you cannot substitute other video drivers Also you cannot run any remote control applications that replace the Endurance video drivers on the CEs Because the CE Desktop application is...

Page 55: ...sktop application see Running the CE Desktop Application on page 3 8 The input and output of certain tasks that you perform on the CE are displayed using the CE video adapters and require that a monitor be connected to the CE These tasks are all MS DOS related functions and tests including Running BIOS setup test and diagnostics Flashing the Marathon Interface Cards MICs during an upgrade or insta...

Page 56: ... Provider on each IOP communicates with the Video Redirector It receives information from the Video Redirector that is used for displaying the CE video on both IOPs If one CE stops functioning CE Desktop windows can be displayed on both IOPs due to the redundancy in the system Software Running on the CEs MtcVidR sys the Video Miniport Driver and Redirector MtcVidD sys the Video Display Driver MtcC...

Page 57: ...e CE desktop and IOP desktop be different from each other but you can run the two IOP video displays in different modes Booting in Base Video Mode If an Endurance server experiences system problems it is possible to boot the CE in base video mode which uses standard Windows VGA video drivers You can use the basevideo option in the boot ini command to do so This enables you to bring up the CE in or...

Page 58: ...mendations 3 D applications Avoid running 3 D applications or complex screen savers such as those that render 3 D images on the CE Transitional effects Disable Windows transitional effects for the CE Cursors screen savers and wall paper Avoid animated cursors and screen savers in the Endurance server Use only monochrome cursors Color cursors are not supported The redirected video software substitu...

Page 59: ...m the list box After you launch the CE Desktop application you can change the CE display settings to suit the needs of your site Launching the Application You can launch the CE Desktop application in several ways From the Marathon Endurance program group Select Start Programs Marathon Endurance Endurance CE Desktop to launch the application From the Endurance Manager application Select Tools CE De...

Page 60: ...ay 2 Select the Settings tab 3 Note the resolution on both the CE and IOP 4 If necessary change the resolution by moving the slider on the Desktop Area so that both CE and IOP run at the same resolution Table 3 2 Video Mode Options In a window the application In Full Screen Mode the application Runs in a window with the IOP desktop visible Takes over the entire display and hides the IOP desktop En...

Page 61: ...us When input focus is directed to the CEs the mouse is restricted to the CE Desktop window To shift the input focus to the IOP perform one of the following actions Press the hot key sequence Ctrl Shift F12 or the sequence you assigned if you have over ridden this default sequence Right click the CE tray icon From the menu choose the IOP of the tuple that you are using Invoke the command IOPn Inpu...

Page 62: ...56 Colors 800 by 600 pixels 256 Colors 1024 by 768 pixels 256 Colors By default the Refresh Frequency setting is Use hardware default setting You can change this setting to minimize screen updates and conserve system resources Select an appropriate frequency setting in the Refresh Frequency area on the Settings page of the Display application Each resolution supports the following refresh frequenc...

Page 63: ... familiar with the Endurance terminology described in Chapter 1 and the Glossary This chapter includes the following sections Overview 4 2 Starting the Endurance Manager 4 3 Endurance Manager Window 4 4 Display and Control Window 4 16 Options Window 4 18 Menu Options 4 20 Using Endurance Manager on a Remote Workstation 4 24 Endurance Manager 4 ...

Page 64: ...ogress the percentage of completion Access the Endurance Configuration Utility and Windows administration tools Administer your Endurance servers from a remote workstation using either a local area network connection or Microsoft s Remote Access Server RAS Using Endurance Manager options you can control how information is displayed and updated including configuring which IOP is polled for status a...

Page 65: ...on a CE an IOP or a remote workstation Use the Windows Start menu to start the Endurance Manager Select Start Programs Marathon Endurance Endurance Manager You can also create a desktop shortcut icon to the Endurance Manager or place an Endurance Manager shortcut in your startup group ...

Page 66: ...fully operational Endurance server is shown in Figure 4 1 and is described in Table 4 1 Your display includes the name of the product running on the server shown in the Server window In the following example an Endurance 6200 server is being monitored Figure 4 1 Endurance Manager Main Window Menu Bar Title Bar Administration Window Update Indicator Server Name Device Status Window Last Mirror Copy...

Page 67: ...Endurance CE you enter Endurance CE as the server name and Endurance Manager displays status for Endurance CE If you enter an invalid computer name an incorrect name or the name of a system that is not currently accessible Endurance Manager tries to establish the connection until the request times out During this time Endurance Manager appears to be in a suspended state To connect to an active sys...

Page 68: ...ls Options Display Last Mirror Copy Status in a separate window option page 4 19 Message Area When you single click on an Endurance server component this area temporarily displays messages or descriptive information about the selected component Refer to Chapter 19 in HP Netserver AA Solution Messages for information about messages displayed in the Message Area Table 4 1 Endurance Manager Main Wind...

Page 69: ...ation of Endurance server components in the Endurance Manager window The number of Ethernet connections and SCSI devices that are available to the CE are displayed On each IOP if any devices are redirected to the CE the Administration window displays one icon for each device type regardless of how many of those devices are redirected For example if multiple CD ROMs on an IOP are redirected to the ...

Page 70: ...e colors displayed in the Administration window indicate component status using the colors described in Table 4 3 Figure 4 2 Endurance Manager Administration Window CE1 MIC LEDs ESI Interconnects IOP1 Status Indicator IOP1 Ethernet Indicator IOP1 Redirected Devices Indicators IOP1 Indicator IOP2 Redirected Devices IL Indicator CE2 Keyboard Pointer Indicators IOP2 Status Indicator IOP2 Ethernet Ind...

Page 71: ...durance server information to the Endurance Manager For information on how to configure which IOP polls for information refer to the Options Window on page 4 18 When the indicator is green the associated IOP is providing Endurance server status to the Endurance Manager Ethernet Indicator Indicates the state of the Endurance server Ethernet connections If multiple Ethernet connections are configure...

Page 72: ...f the stack and count disks starting with zero as you move up the stack Because the non mirrored disks appear only in the disk stack on the IOP where they reside the position of a mirror set member on one IOP may be in a different location relative to the location of its mirror set member on the other IOP For information on how to configure redirected devices refer to Chapter 6 Device states are d...

Page 73: ...ll Unknown Red All Not available to the CE but may be available to the local IOP MIC firmware LED solid The fiber connection has been lost for an unknown reason Redirected devices The device is faulted Yellow SCSI Disks Mirror copy is pending or offline if no mirror copy is pending Ethernet Disconnected All others Offline or Shutdown White Keyboard pointer Available to IOP s operating system All o...

Page 74: ... Status window displays the current status of the components in the Endurance server The Device Status window is shown in Figure 4 3 and described in Table 4 4 To control how this window displays use the Endurance Manager options described in Table 4 5 Figure 4 3 Device Status Window ...

Page 75: ...bed on page 4 11 Status Indicates the component s state For component state information refer to Chapter 2 Option Description View Device Status Configures whether the Device Status window is displayed The Device Status window is displayed if a checkmark is shown by this menu option Tools Options Display Device Status in a separate window option Configures whether the Device Status window is embed...

Page 76: ...ing the CEs in other words one that is neither offline faulted nor disabled provides complete and current mirror copy status reports Figure 4 4 Last Mirror Copy Status Window Table 4 6 Last Mirror Copy Status Window Contents Option Description Disk Identifies the SCSI disks associated with a mirror set for example CE Disk0 Note Endurance disk names such as Disk0 and Disk1 do not necessarily match ...

Page 77: ...d IOP1 IOP2 Identifies the direction of a mirror copy by S Indicates which IOP is the source of the mirror copy D Indicates which IOP is the destination of the mirror copy Indicates the percentage of data that has been copied Copied Contains the total number of bytes of data that has been copied Total Contains the total number of bytes of data disk size that must be copied Option Description View ...

Page 78: ... and Control from the Endurance Manager menu bar By default this enables you to manage all components of the Endurance server Double clicking on an Endurance server component in the Administration Window This applies a filter to the Display and Control window Accessing commands using this method displays only the commands that are relevant to the selected component For example double clicking on a...

Page 79: ...ed Specifies the IOP from which the Action and Operation should be performed This is only available with specific commands Parameter Enables you to enter parameters such as an integer interval value or a true or false flag This option is only activated when you select a command that has parameters Verbose Output If selected when executing a command displays a verbose result of the command Confirm ...

Page 80: ... AA Solution Administrator s Guide Options Window The Options window configures the Endurance Manager monitoring parameters The Options window is shown Figure 4 6 and is described in Table 4 9 Figure 4 6 Options Window ...

Page 81: ...s polled first If IOP1 is available Endurance Manager displays the Endurance server status as reported by IOP1 If IOP1 is unavailable Endurance Manager displays the status as reported by IOP2 On an IOP each IOP polls itself by default This means that Endurance Manager displays the Endurance server as reported by the local IOP Display Last Mirror Copy Status in a separate window Displays the Last M...

Page 82: ...Administrator s Guide Menu Options The Endurance Manager window contains the following menu options File Menu View Menu Tools Menu Help Menu File Menu The File menu contains the Exit option Use this option to exit Endurance Manager ...

Page 83: ...vels Displays the revision level for all Endurance hardware and software components This information is useful for support and hotfix verification purposes A sample revision level screen is shown below Figure 4 7 Sample Revision Level Output for Endurance Components Update Polls the Endurance server based on the Tools Options the IOP1 or IOP2 option page 4 19 and updates the Endurance Manager wind...

Page 84: ...is only available on IOPs Endurance Events Utility Starts MTCLOG a command line Endurance application that displays Endurance events as they occur Refer to Chapter 7 for MTCLOG information Endurance CE Desktop Starts the CE Desktop application This tool enables you to view video display redirected from the CE to the IOP Options Displays the Options Window page 4 18 This dialog box enables you to s...

Page 85: ...ys the options described in Table 4 12 Table 4 12 Help Menu Options Option Description Contents Displays the contents page for the Endurance online help About Endurance Manager Displays version and copyright information for your Endurance Manager software ...

Page 86: ...mputer name for the Endurance server that you want to monitor When Endurance Manager is connected to a remote Endurance server the computer name of that Endurance server is displayed in the title bar of the window The Endurance Configuration Utility only operates on an IOP Because of this the Endurance Configuration Utility the Endurance Manager Tools Endurance Configuration Utility option is not ...

Page 87: ...Full administrative access to the remote Endurance server requires administrative privileges Typically this means you must be a member of the Windows Administrator s group on the remote system When running the Endurance Manager locally the account under which you logged in sets your credentials to determine your level of privilege If logged in under an account with administrative privileges you ca...

Page 88: ......

Page 89: ...ng Endurance Commands 5 4 Command Summary 5 5 CE1 or CE2 Commands 5 9 CE_O S Shutdown 5 18 ESI Enable Operation 5 19 IL12 Enable Operation 5 20 IOP1 and IOP2 Commands 5 21 IOPn DatagramService Commands 5 24 IOPn Diskx Commands 5 28 IOPn Dsl Show Configuration Command 5 33 IOPn Ethernetx Commands 5 35 IOPn EthernetProvider Commands 5 41 IOPn EventProvider Commands 5 45 IOPn InputProvider Commands 5...

Page 90: ...5 2 HP Netserver AA Solution Administrator s Guide Management Show Computer Information 5 78 Server Shutdown Commands 5 79 Tuple Commands 5 82 ...

Page 91: ...r configuration A properly configured remote workstation that is running Endurance Manager When using Endurance Manager you can access the commands by the methods listed in Table 5 1 Table 5 1 Accessing Endurance Manager Commands To access To execute command All commands 1 From the main dialog box menu select Tools Display and Control This displays the Display and Control dialog box 2 Select the c...

Page 92: ...te that you expected Use the Endurance Manager to issue an IOPn Monitor Show Configuration command 5 69 from either IOP to make sure that the component reflects the appropriate state Verify that the expected output is displayed in the command output window If you issued a reset command you can execute the corresponding show command to verify that the command was executed as expected Use the Window...

Page 93: ... CE Show Auto Synch 5 16 CE Show Parameters 5 16 CE_O S Shutdown 5 18 ESI Enable Operation 5 19 IL12 Enable Operation 5 20 IOP Disable Operation 5 21 IOP Enable Operation 5 22 IOP Shutdown Operation 5 23 IOPn DatagramService Reset Port Counters 5 24 IOPn DatagramService Show Parameter Values 5 24 IOPn DatagramService Show Port Counters 5 25 IOPn DatagramService Show Port Information 5 27 IOPn Disk...

Page 94: ... 45 IOPn EventProvider Set Checkpoint 5 45 IOPn EventProvider Show Dropped Event Statistics 5 46 IOPn InputProvider Disable Automatic Switchover 5 48 IOPn InputProvider Disable Hotkey 5 48 IOPn InputProvider Disable LED Flashing 5 49 IOPn InputProvider Enable Automatic Switchover 5 49 IOPn InputProvider Enable Hotkey 5 50 IOPn InputProvider Enable LED Flashing 5 50 IOPn InputProvider Set Arbitrati...

Page 95: ...5 66 IOPn Monitor Set Initialization Interval 5 66 IOPn Monitor Show Auto Start 5 67 IOPn Monitor Show Client Status 5 68 IOPn Monitor Show Configuration 5 69 IOPn Monitor Show Initialization Interval 5 70 IOPn Monitor Show MIC Interconnect Status 5 70 IOPn Monitor Show Parameters 5 72 IOPn ScsiProvider Set Mirror Copy Bias 5 74 IOPn ScsiProvider Show Bad Block Status 5 75 IOPn ScsiProvider Show M...

Page 96: ...5 8 HP Netserver AA Solution Administrator s Guide Tuple Enable Operation 5 83 Tuple Shutdown Operation 5 84 Table 5 2 Endurance Commands Continued Command Page ...

Page 97: ...ommand is the CE_O S Shutdown command described on page 5 18 Table 5 3 CE1 or CE2 Commands Command Page CE Disable Auto Boot 5 10 CE Disable Auto Synch 5 11 CE Disable Operation 5 12 CE Enable Auto Boot 5 13 CE Enable Auto Synch 5 13 CE Enable Operation 5 14 CE Remove From Configuration 5 14 CE Show Auto Boot 5 15 CE Show Auto Synch 5 16 CE Show Parameters 5 16 ...

Page 98: ...oining the Endurance server configuration make sure that you disable both Auto Boot and Auto Synch page 5 11 on that CE Otherwise in certain scenarios the CEs can boot and synchronize By default Auto Boot is true enabled Command CEn Disable Auto Boot From IOPx Console Syntax MTCCONS CEn Disable Auto Boot From IOPx Variables n the ID number of the CE 1 or 2 x the ID number of the IOP 1 or 2 Results...

Page 99: ... from joining the Endurance server configuration make sure that you disable both Auto Boot page 5 10 and Auto Synch on that CE By default Auto Synch is true enabled Command CEn Disable Auto Synch From IOPx Console Syntax MTCCONS CEn Disable Auto Synch From IOPx Variables n the ID number of the CE 1 or 2 x the ID number of the IOP 1 or 2 Results To verify that Auto Synch is disabled for CEn issue a...

Page 100: ...The disable_safeguard argument is needed only if the CE specified is the only active CE Variables n the ID number of the CE 1 or 2 x the ID number of the IOP 1 or 2 Results The CE resets performs a power on self test and reboots The CE reinitializes but cannot boot or synchronize with the Endurance server until you issue a CE Enable Operation command To verify that the CE is disabled on either IOP...

Page 101: ...ot or CEn Show Parameters command from either IOP See Also CE Disable Auto Boot CE Show Auto Boot CE Show Parameters CE Enable Auto Synch This command enables Auto Synch for a specific CE Auto Synch allows the second CE to automatically attempt to synchronize with the running CE By default Auto Synch is true enabled Command CEn Enable Auto Synch From IOPx Console Syntax MTCCONS CEn Enable Auto Syn...

Page 102: ...e Also CE Disable Operation CE Remove From Configuration CE Remove From Configuration This command removes CEn from the configuration resets it and reboots it When the CE reboots it tries to rejoin the Endurance server If you do not want the CE to rejoin the Endurance server power it off or use the CE Disable Operation command Warning If only one CE is in operation use a Windows Shutdown command i...

Page 103: ...ot allows the CE to automatically boot the CE s Windows operating system after a reboot or power cycle By default Auto Boot is true enabled Command CEn Show Auto Boot From IOPx Console Syntax MTCCONS CEn Show Auto Boot From IOPx Variables n the ID number of the CE 1 or 2 x the ID number of the IOP 1 or 2 Results The value for Auto Boot is displayed as either true enabled or false disabled For an e...

Page 104: ...ynch From IOPx Console Syntax MTCCONS CEn Show Auto Synch From IOPx Variables n the ID number of the CE 1 or 2 x the ID number of the IOP 1 or 2 Results The value for Auto Synch is displayed as either true enabled or false disabled For an example of the results of this command refer to CE Show Parameters 5 16 See Also CE Disable Auto Synch CE Enable Auto Synch CE Show Parameters CE Show Parameters...

Page 105: ...h CE Enable Auto Boot CE Enable Auto Synch CE Show Auto Boot CE Show Auto Synch Value Meaning Auto Boot Displays the state of the Auto Boot parameter as either true enabled or false disabled Auto Synch Displays the state of the Auto Synch parameter as either true enabled or false disabled ...

Page 106: ...the system shutdown The operating system reboots when the CE s becomes available as defined by the CE Auto Boot and Auto Synch parameters To verify that the CE operating system completes shutdown from either IOP Check the status of the Endurance server in the Endurance Manager Main window Issue an IOPn Monitor Show Configuration command from either IOP to make sure that the CE operating system is ...

Page 107: ...CONS ESIn Enable Operation From IOPx Variables n the ESI s ID number Table 5 5 ESI Data Paths x the ID number of the IOP 1 or 2 Results Check the Windows Event Viewer on the CE for the following message IOPx MtcMon status ESIn has been enabled by operator request ESI ID Number Data Path Between 11 IOP1 and CE1 12 IOP1 and CE2 21 IOP2 and CE1 22 IOP2 and CE2 ...

Page 108: ...able Operation From IOPx Console Syntax MTCCONS IL12 Enable Operation From IOPx Variables x the ID number of the IOP 1 or 2 Results Check any of the following the Endurance Manager Main Window the Endurance Manager Device Status Windows the Windows Event Viewer on the CE for the message IOPx MtcMon status ILn has been enabled by operator request ...

Page 109: ...le Operation command Warning When you issue this command all I O devices on the specified IOP are unavailable to the CEs To ensure Endurance server availability while the IOP is disabled follow the precautions listed in Shutting Down an IOP on page 9 5 before issuing this command Command IOPn Disable Operation From IOPx Console Syntax MTCCONS IOPn Disable Operation From IOPx disable_safeguard Note...

Page 110: ... the specified IOP that was disabled or faulted The IOP attempts to rejoin the Endurance server immediately or when it reboots the Windows operating system Command IOPn Enable Operation From IOPx Console Syntax MTCCONS IOPn Enable Operation From IOPx Variables n the ID number of the IOP 1 or 2 you want to enable x the ID number of the IOP 1 or 2 that issues the enable command Results To verify tha...

Page 111: ...m IOPx Console Syntax MTCCONS IOPn Shutdown Operation From IOPx disable_safeguard Note The disable_safeguard argument is needed only for the last IOP online or for the CE boot disk if the CE is running Variables n the ID number of the IOP 1 or 2 to shut down x the ID number of the IOP 1 or 2 that issues the shutdown command Results Check the Windows Event Viewer for a message that indicates that t...

Page 112: ...e Syntax MTCCONS IOPn DatagramService Reset Port Counters Variables n the ID number of the IOP 1 or 2 Results The port counters for all devices bound to the Endurance Datagram Service are set to zero IOPn DatagramService Show Parameter Values This command returns the parameter values for the Endurance Datagram Service DGS on the specified IOP Command IOPn DatagramService Show Parameter Values Cons...

Page 113: ...x MTCCONS IOPn DatagramService Show Port Counters Variables n the ID number of the IOP 1 or 2 Value Meaning Number of Bound Adapters Number of adapters bound to the Datagram service MtcDgs Number of Open Adapters Number of adapters opened by the Datagram service MtcDgs Maximum Transmit Retries Maximum number of retransmits on reset errors NDIS Packet Pool Size for Send Size of NDIS_PACKET pools fo...

Page 114: ...t Packets Received Number of invalid Ethernet packets received NDIS Packets Unavailable for Send Number of times NDIS_PACKET for send could not be allocated NDIS Buffers Unavailable for Send Number of times NDIS_BUFFER for send could not be allocated NDIS Packets Unavailable for Receive Number of times NDIS_PACKET for receive could not be allocated NdisSend Errors Number of errors from NdisSend Nd...

Page 115: ...formation Variables n the ID number of the IOP 1 or 2 Results See Also IOPn Ethernetx Show Port Information Table 5 10 DatagramService Port Information Value Meaning Vendor Description The manufacturer data reported directly from the card Typically this is the vendor name and model number Network Binding Name CurrentControlSet Services MtcDgs Linkage Bind value Current Source Address The current M...

Page 116: ... which you want to disable bad block remapping This command can be issued before or during a mirror copy If you issue the command during a mirror copy it does not cancel any sector remaps that have already occurred However no additional sector remaps will occur and the copy halts if bad blocks on the source disk are encountered Sector numbers of remapped bad blocks are logged for informational and...

Page 117: ... offline If you use this command in the context of performing a mirror copy you might decide to disable the target of a running mirror copy to halt the mirror copy In that case you would disable an online disk To prevent a mirror copy from beginning you might decide to disable the target of a pending mirror copy In this case you would disable an offline disk Command IOPn Diskx Disable Mirrored Dis...

Page 118: ... invoke this command multiple times once for each SCSI disk for which you want to enable bad block remapping This command can be issued before during or after a mirror copy Sector numbers of remapped bad blocks are logged for informational and diagnostic purposes Command IOPn Diskx Enable Bad Block Remap Console Syntax MTCCONS IOPn Diskx Enable Bad Block Remap Variables n the ID number of the IOP ...

Page 119: ...Mirrored Disk on page 9 27 A disk experienced read or write errors and was deemed to be faulted then the faulted state would remain across IOP reboots even if you replaced the faulted disk In this case you must explicitly enable the disk to clear its faulted condition Command IOPn Diskx Enable Mirrored Disk Console Syntax MTCCONS IOPn Diskx Enable Mirrored Disk Variables n the ID number of the IOP...

Page 120: ...alid data on the Endurance sector If you find any such messages you can use this command to take corrective action However using this command may cause the disk to become the target of a mirror set copy Use this command to initialize a replacement disk or to recover from failures resulting from invalid data on the Endurance sector After you successfully reset the Endurance sector the disk may beco...

Page 121: ...y Console Syntax MTCCONS IOPn Diskx Reset Mirror Copy n the ID number of the IOP 1 or 2 x the ID number of the SCSI disk Results Once the mirror copy completes successfully if bad block remapping is enabled the system automatically turns it off but only for the drives that just completed the mirror copy See Also IOPn Diskx Disable Bad Block Remap IOPn Diskx Enable Bad Block Remap IOPn Diskx Enable...

Page 122: ...mote IOP The remote IOP information is valid only when the CE s operating system is running and both IOPs are active Command IOPn Dsl Show Configuration Console Syntax MTCCONS IOPn Dsl Show Configuration Variables n the ID number of the IOP 1 or 2 Results See Also The device states that are displayed in the main window of the Endurance Manager ...

Page 123: ...et adapter is not in standby mode and you issue this command the Endurance server loses network connectivity Command IOPn Ethernetx Disable Operation Console Syntax MTCCONS IOPn ETHERNETx Disable Operation Variables n the ID number of the IOP 1 or 2 x the ID number of the Ethernet adapter Results Check the Windows Event Viewer on the CE for the following message IOPn MtcDsl status Physical device ...

Page 124: ... status Physical device Ethernet adapter on IOPn of logical device Ethernetx on IOPn is online See Also IOPn Ethernetx Disable Operation IOPn Ethernetx Reset Port Counters The Ethernet Provider maintains error counters and statistics for each configured Ethernet adapter This command initializes the counters to zero for the specified adapter on the specified IOP This command has no effect on the co...

Page 125: ...Port Counters Value Meaning Ethernet Packets Transmitted Number of Ethernet packets transmitted on behalf of the network software running on the CEs Ethernet Packets Received Number of Ethernet packets received and forwarded to the networking software executing on the CEs Runt Packets Received Number of runt Ethernet packets received Runt packets are packets with an Ethernet header that is less th...

Page 126: ...ailed to copy a received Ethernet packet to a buffer supplied by the Ethernet Provider NdisTransferData Incomplete Number of times NdisTransferData did not copy the number of bytes requested This indicates the number of times a third party NIC driver failed to completely copy a received Ethernet packet to a buffer supplied by the Ethernet Provider Receive Indications Number of receive indications ...

Page 127: ...displays port information for the specified Ethernet adapter on IOPn Command IOPn Ethernetx Show Port Information Console Syntax MTCCONS IOPn ETHERNETx Show Port Information Variables n the ID number of the IOP 1 or 2 x the ID number of the Ethernet adapter Results ...

Page 128: ... a number from 1 to the number of NICs installed in the system Current Source Address The address the NIC is currently using This address is obtained from NdisRequest query OID_802_3_CURRENT_ADDRESS Permanent Address The MAC address embedded in the adapter hardware This address is obtained from NdisRequest query OID_802_3_PERMANENT_ADDRESS Vendor Id The three byte IEEE registered vendor code follo...

Page 129: ...ernetProvider Reset Provider Counters Console Syntax MTCCONS IOPn EthernetProvider Reset Provider Counters Variables n the ID number of the IOP 1 or 2 IOPn EthernetProvider Show Parameter Values This command returns parameter values for the Ethernet Provider Command IOPn EthernetProvider Show Parameter Values Console Syntax MTCCONS IOPn EthernetProvider Show Parameter Values Variables n the ID num...

Page 130: ...se Interval in milliseconds Redirector NDIS Receive Pool Size Redirector NDIS_PACKET and NDIS_BUFFER pool size for receive processing NDIS Packet Pool Size for Send Size of NDIS_PACKET pools for sends IOP Flush Complete Interval IOP Flush Complete Interval in milliseconds Network Status Transmit Interval Number of milliseconds between network status packet transmits Packet Receive Interval Number ...

Page 131: ...lure Tolerance Number of transmit failures to allow before failing over to the standby adapter Network Watch Factor Interval at which network status counters are checked Network Status Expiration Number of milliseconds for which statistics are considered accurate NDIS Request Timeout Maximum time in milliseconds to wait for a pending NdisRequest or NdisReset to complete Response Buffer Pool Size M...

Page 132: ...nse buffer for receive could not be allocated to receive an incoming Ethernet packet NDIS Send Packets Allocated Number of NDIS packets and buffers allocated for send Peak NDIS Send Packets Allocated Peak number of NDIS packets and buffers allocated for send NDIS Packet Unavailable for Send Number of times an NDIS_PACKET could not be allocated to transmit an Ethernet packet on the network NDIS Buf...

Page 133: ...IOPn Event Remove Events Variables n the ID number of the IOP 1 or 2 IOPn EventProvider Set Checkpoint This command places a checkpoint event in the event log Use this command to insert a checkpoint in the Event Viewer for diagnostic purposes Command IOPn EventProvider Set Checkpoint Console Syntax MTCCONS IOPn Event Set Checkpoint Variables n the ID number of the IOP 1 or 2 Results Check the Wind...

Page 134: ...not be logged and were subsequently dropped by this IOP Redirector Events Dropped Count Number of dropped events that were destined for the CE operating system Client Events Dropped Count Number of dropped events that were destined for the Endurance Manager service NT Events Dropped Count Number of dropped events that were logged in this system s Windows event log Notification Events Dropped Count...

Page 135: ...omatic Switchover 5 49 IOPn InputProvider Enable Hotkey 5 50 IOPn InputProvider Enable LED Flashing 5 50 IOPn InputProvider Set Arbitration Timeout 5 50 IOPn InputProvider Set Hotkey Value 5 51 IOPn InputProvider Set Input Active 5 52 IOPn InputProvider Set Input Devices CE 5 52 IOPn InputProvider Set Input Devices IOP 5 52 IOPn InputProvider Show Arbitration Timeout 5 53 IOPn InputProvider Show A...

Page 136: ...t devices is enabled Command IOPn InputProvider Disable Automatic Switchover Console Syntax MTCCONS IOPn InputProvider Disable Automatic Switchover Variables n the ID number of the IOP 1 or 2 See Also IOPn InputProvider Enable Automatic Switchover IOPn InputProvider Set Input Devices CE IOPn InputProvider Set Input Devices IOP IOPn InputProvider Show Automatic Switchover IOPn InputProvider Disable...

Page 137: ...how LED Flashing IOPn InputProvider Enable Automatic Switchover This command enables input devices to automatically switch over to the CEs whenever a CE reboots You can disable input devices from switching over by issuing an IOPn InputProvider Disable Automatic Switchover command By default automatic switchover for input devices is enabled Command IOPn InputProvider Enable Automatic Switchover Con...

Page 138: ...mand IOPn InputProvider Enable LED Flashing Console Syntax MTCCONS IOPn InputProvider Enable LED Flashing Variables n the ID number of the IOP 1 or 2 See Also IOPn InputProvider Disable LED Flashing IOPn InputProvider Show LED Flashing IOPn InputProvider Set Arbitration Timeout This command configures input arbitration for the Endurance server When arbitration is enabled CE input is allowed only f...

Page 139: ... hotkey sequence Command IOPn InputProvider Set Hotkey Value x Console Syntax MTCCONS IOPn InputProvider Set Hotkey Value x Variables n the ID number of the IOP 1 or 2 x the hotkey value that you want to define Hotkeys are a minimum of two values The hotkey must contain at least one value from Column A and one value from Column B The default hotkey is Ctrl Shift F12 See Also IOPn InputProvider Sho...

Page 140: ... IOPn InputProvider Show Input Device States IOPn InputProvider Set Input Devices CE This command directs keyboard and pointer input on the specified IOP to the CEs Command IOPn InputProvider Set Input Devices CE Console Syntax MTCCONS IOPn InputProvider Set Input Devices CE Variables n the ID number of the IOP 1 or 2 See Also IOPn InputProvider Set Input Devices IOP IOPn InputProvider Show Input ...

Page 141: ...n timeout is displayed as number of seconds Command IOPn InputProvider Show Arbitration Timeout Console Syntax MTCCONS IOPn InputProvider Show Arbitration Timeout Variables n the ID number of the IOP 1 or 2 Results See Also IOPn InputProvider Set Arbitration Timeout IOPn InputProvider Show Automatic Switchover This command displays the setting of the automatic switchover parameter as either true e...

Page 142: ... Meaning Keyboard packet unavailable Number of times a keyboard UnsolicitedPacket was unavailable CE keyboard input dropped by IOP Number of times CE keyboard input was discarded by the IOP IOP keyboard input discarded Number of times IOP keyboard input was discarded CE keyboard input discarded Number of times keyboard input was discarded by the CE Max keyboard input processed Maximum number of ke...

Page 143: ...IOPn InputProvider Show Hotkey Value IOPn InputProvider Show Hotkey Value This command shows the definition of the hotkey sequence By default Ctrl Shift F12 is the hotkey sequence Command IOPn InputProvider Show Hotkey Value Console Syntax MTCCONS IOPn InputProvider Show Hotkey Value Variables n the ID number of the IOP 1 or 2 CE mouse input dropped Number of times mouse input was discarded by the...

Page 144: ... Input Device States This command shows the logical location and the states of the input devices and the hotkey value It also shows the states of user configurable Input Provider parameters Command IOPn InputProvider Show Input Device States Console Syntax MTCCONS IOPn InputProvider Show Input Device States Variables n the ID number of the IOP 1 or 2 Results ...

Page 145: ...ted to CEs CE input devices IOP s that are eligible to send input to the CEs Input device merging When true input device merging is enabled LED Flashing When true the scroll lock LED flashes whenever input devices are directed to the IOP Automatic switchover When true automatic switchover of the input devices to the CEs occurs when a CE starts to boot Hotkey enabled When true Hotkey is enabled Hot...

Page 146: ...ow LED Flashing is true When set to true the Scroll Lock LED flashes when the input devices are logically connected to the local IOP Command IOPn InputProvider Show LED Flashing Console Syntax MTCCONS IOPn InputProvider Show LED Flashing Variables n the ID number of the IOP 1 or 2 Results See Also IOPn InputProvider Disable LED Flashing IOPn InputProvider Enable LED Flashing ...

Page 147: ... number of the IOP 1 or 2 Results The port counters for the IL device are set to zero See Also IOPn LinkDriver Show Port Counters IOPn LinkDriver Show Parameter Values This command returns the parameter values for the IL on the specified IOP Command IOPn LinkDriver Show Parameter Values Console Syntax MTCCONS IOPn LinkDriver Show Parameter Values Variables n the ID number of the IOP 1 or 2 Table 5...

Page 148: ...received Maximum Transmit Retries Maximum number of times a Data PDU will be retransmitted Transmit Timeout Number of seconds in which a Data PDU must be acknowledged ACKed Send Window Size The maximum send window size for Data PDUs This is the number of Data PDUs that can be sent before an ACK must be received NDIS Packet Pool Size for Send Size of NDIS_PACKET pools for sends NDIS Packet Pool Siz...

Page 149: ...ntax MTCCONS IOPn LinkDriver Show Port Counters Variables n the ID number of the IOP 1 or 2 Results Table 5 25 IOP LinkDriver Port Counters Value Meaning Data PDUs Transmitted Number of Data PDUs transmitted Acks Transmitted Number of Ack PDUs transmitted Control PDUs Transmitted Number of Control PDUs transmitted Data PDUs Retransmitted Number of Data PDUs retransmitted ...

Page 150: ...ks Received with Retransmit Pending An ACK was received for a data PDU for which a retransmit is pending Retransmit Timeouts with Transmit Pending The retransmit timer expired but the data PDU is still pending from a previous transmit NDIS Packets Unavailable for Send Number of times an NDIS_PACKET in which to send a PDU could not be allocated NDIS Buffers Unavailable for Send Number of times an N...

Page 151: ...ctly from the card Typically this is the vendor name and model number Network Binding Name The device service name of the Ethernet adapter to which the IL is bound Current Address The current Ethernet address used by the IL network adapter Permanent Address The permanent Ethernet address of the IL network adapter Destination Address The Ethernet address of the remote IOP Destination Iop ID Enduran...

Page 152: ...Guide Virtual Circuit State Virtual circuit state in hexidecimal Outstanding Data PDUs The number of unacknowledged data PDUs Next Sequence Number Next data PDU sequence number Table 5 26 IOP LinkDriver Show Port Information Continued Value Meaning ...

Page 153: ...bled Auto Start is also affected by the IOPn Monitor Set Initialization Interval command By default Auto Start is disabled Command IOPn Monitor Disable Auto Start Console Syntax MTCCONS IOPn Monitor Disable Auto Start Variables n the ID number of the IOP 1 or 2 See Also IOPn Monitor Enable Auto Start IOPn Monitor Set Initialization Interval IOPn Monitor Show Auto Start Table 5 27 IOPn Monitor Comm...

Page 154: ...itor Disable Auto Start IOPn Monitor Set Initialization Interval IOPn Monitor Show Auto Start IOPn Monitor Set Initialization Interval This command configures the interval that an IOP waits to initialize with another IOP before responding to the CEs The initialization interval is only valid if Auto Start is enabled Refer to the IOPn Monitor Enable Auto Start command for information When the initia...

Page 155: ...ed IOP does not wait for the other IOP and it continues processing Endurance software If Auto Start is false disabled and the other IOP is not faulted or disabled the specified IOP waits indefinitely to initialize with the other IOP By default Auto Start is disabled Command IOPn Monitor Auto Start disable_safeguard Console Syntax MTCCONS IOPn Monitor Show Auto Start disable_safeguard Variables n t...

Page 156: ...ovided by the caller Command IOPn Monitor Show Client Status Console Syntax MTCCONS IOPn Monitor Show Client Status Variables n the ID number of the IOP 1 or 2 Results Table 5 28 Monitor Client Status Value Meaning Monitor Client Id Client ID of an Endurance software component that registers with the monitor Registration Flag True indicates that the client has registered with the monitor Client st...

Page 157: ... on the specified IOP Command IOPn Monitor Show Configuration Console Syntax MTCCONS IOPn Monitor Show Configuration Variables n the ID number of the IOP 1 or 2 Results Table 5 29 Monitor Configuration Values Value Meaning logDevName Logical device name description Identification of the element logDevType Logical device type phyDevState Physical element state ...

Page 158: ...led and the initialization interval is 120 seconds Command IOPn Monitor Show Initialization Interval Console Syntax MTCCONS IOPn Monitor Show Initialization Interval Variables n the ID number of the IOP 1 or 2 Results For an example of the results of this command refer to IOPn Monitor Show Parameters See Also IOPn Monitor Set Initialization Interval IOPn Monitor Show Parameters IOPn Monitor Show M...

Page 159: ...nnot determine the status of the specified IOP or CE Uninitialized The specified IOP or CE has not yet been initialized Good The specified IOP or CE is working correctly Failed The specified IOP or CE has failed Lost Power The specified IOP or CE has lost power Reset The specified IOP or CE is being reset ...

Page 160: ...ther IOP See IOP States on page 2 15 IOP Joining in Progress When true indicates that the IOP is joining the active Endurance server See IOP States on page 2 15 CE Booting in Progress When true indicates that the CE is booting the Windows operating system See CE States on page 2 14 CE Synchronization in Progress When true indicates that the CE is synchronizing with the active CE See CE States on p...

Page 161: ... system is pending CE Crash Dump in Progress When true indicates that the CE operating system is in the progress of generating a crash dump IOP Shutdown in Progress When true indicates that the shutdown of the IOP operating system is pending Auto Start Displays the Auto Start value By default this is false Initialization Interval Displays the Initialization Interval value The default initializatio...

Page 162: ...riables n the ID number of the IOP 1 or 2 x a value between 0 and 4 where 0 sets a preference for CE disk throughput and 4 sets a preference for mirror copy completion time By default the bias is 2 Results The setting of the bias value has an immediate effect For example if a mirror copy is in progress and you change this setting from 2 to 4 the mirror copy has an increased preference over CE disk...

Page 163: ...rance server indicating whether the mirrored disks have bad block remapping enabled or disabled Command IOPn ScsiProvider Show Bad Block Status Console Syntax MTCCONS IOPn ScsiProvider Show Bad Block Status Variables n the ID number of the IOP 1 or 2 Results See Also IOPn Diskx Disable Bad Block Remap IOPn Diskx Enable Bad Block Remap ...

Page 164: ...py bias Mirror copy bias is set using the IOPn ScsiProvider Set Mirror Copy Bias command By default the mirror copy bias is two Command IOPn ScsiProvider Show Mirror Copy Bias Console Syntax MTCCONS IOPn ScsiProvider Show Mirror Copy Bias x Variables n the ID number of the IOP 1 or 2 Results See Also IOPn ScsiProvider Set Mirror Copy Bias ...

Page 165: ...es whether disks are current and whether a mirror copy is pending Command IOPn ScsiProvider Show Mirror Status Console Syntax MTCCONS IOPn ScsiProvider Show Mirror Status Variables n the ID number of the IOP 1 or 2 Results See Also For additional information refer to the Endurance Manager Last Mirror Copy Status Window on page 4 14 and Mirrored Disk States on page 2 18 ...

Page 166: ...uide Management Show Computer Information This command shows information about the target system from the Endurance management interface Command Management Show Computer Information Console Syntax MTCCONS Management Show Computer Information Results ...

Page 167: ...he server by first shutting down the CE s operating system and then shutting down the operating system on the IOPs Table 5 33 lists the server shutdown commands Table 5 33 Server Shutdown Commands Command Page Server Shutdown Operation 5 80 Server Shutdown Without IOP Reboot 5 81 ...

Page 168: ...ng system is booted The CE Endurance Management service initiates the CE operating system shutdown When complete the monitor on the specified IOP initiates a shutdown of the remote IOP if it is available followed by a shutdown of the local IOP The Endurance server reboots when the IOPs and CEs become available If the system fails to shut down perform the following steps Check the status of the End...

Page 169: ...own Operation Without IOP Reboot from IOPn Console Syntax MTCCONS Server Shutdown Operation Without IOP Reboot from IOPn Variables x the IOP s ID number 1 or 2 Results The monitor on the specified IOP initiates a shutdown of the Endurance server First a request is issued by the monitor on the specified IOP to the CE Endurance Management service to shut down the operating system if the CE operating...

Page 170: ...oted and the CE in the tuple is the only active CE the CE operating system is shut down before the tuple is disabled The CE and IOP in the specified tuple remain disabled and are not configured into the Endurance server until they are enabled either together or separately To verify that Tuplen has been disabled either Check the tuple status displayed in the Endurance Manager Main window Issue an I...

Page 171: ...ntax MTCCONS Tuplen Enable Operation From IOPx Variables n the ID number of the Tuple 1 or 2 x the ID number of the IOP 1 or 2 Results To verify that CEn and IOPn have been enabled either Check the tuple status displayed in the Endurance Manager Main window Issue a IOPn Monitor Show Configuration command from either IOP to make sure that the CE and IOP are no longer disabled or faulted Review the ...

Page 172: ...ID number of the IOP 1 or 2 Results If the CE operating system is booted and the CE in the specified tuple is the only one active the CE operating system is shut down If more than one CE is active the CE in the specified tuple is removed The IOP in the tuple is removed from the Endurance server and is shut down Both the CE and the IOP rejoin the Endurance server when they become available To perma...

Page 173: ... chapter assumes that you are familiar with the Endurance terminology described in Chapter 1 and the Glossary This chapter includes the following sections Introduction 6 2 Starting the Endurance Configuration Utility 6 5 Using the Endurance Configuration Utility 6 6 Configuration Utility 6 ...

Page 174: ...un the Endurance Configuration Utility from an IOP booted in Operational Endurance I O Processor Mode or Offline Endurance I O Processor Mode You cannot run this utility from a CE or a remote workstation You need to use the Endurance Configuration Utility after making any changes to the Endurance server hardware configuration redirected devices When you start the Endurance Configuration Utility th...

Page 175: ...rdware devices from your configuration you must make the same change on each IOP Table 6 1 Endurance Configuration Utility Devices and Icons Device Description CD ROM Drives CD ROMs are non mirrored and can be either SCSI CD ROM drives or IDE CD ROM drives Disk Drives Mirrored Non mirrored Disk drives are either mirrored or non mirrored SCSI disk drives Mirrored disks are paired one in each IOP Yo...

Page 176: ...iguration to a file Commit Stores the current configuration in the Registry overwriting any existing configuration information Exit Closes the Endurance Configuration Utility Help Displays the online help for the Endurance Configuration Utility Back Displays the previous dialog box Use this option to move backwards to view or change options Next Accepts the information on the current screen and di...

Page 177: ...rance Configuration Utility is installed in the Marathon Endurance program folder You can start the Endurance Configuration Utility using Endurance Manager or the Windows Start menu To start the Endurance Configuration Utility Using the Windows Start menu select Start Programs Marathon Endurance Endurance Configuration Utility Using Endurance Manager select Tools Endurance Configuration Utility ...

Page 178: ...t for Ethernet addresses If you add or remove any devices from your configuration you must make the change on each IOP Add Devices To add a hardware device Step Action Notes 1 Click on the icon for the device you want to add For example it might be CD ROM drives 2 Click Add 3 Follow the on screen instructions If you need additional information use the online help 4 Complete your configuration chan...

Page 179: ...ring the device Use this option only for a device that is not currently present in the system but will be physically added after the IOP is shut down This feature is intended primarily for use by customer service representatives or by advanced users with extensive knowledge and understanding of SCSI subsystems Do not use this option unless you are certain that the device you are planning to add wi...

Page 180: ...6 8 HP Netserver AA Solution Administrator s Guide Figure 6 2 Sample Endurance Configuration ...

Page 181: ...ce Step Action Notes 1 Click on the device For example it might be CE Disk0 2 Click Properties The Properties dialog box displays the information for the device You can modify the properties of an existing device from the Properties dialog box Refer to the online help for specific device property information ...

Page 182: ...remove For example it might be CE CDROM1 2 Click Remove If you are removing a device so that you can redefine its properties after you complete this step select Commit and then add the device again following the instructions in Add Devices on page 6 6 3 Complete your configuration changes following the steps in Commit Configuration Changes on page 6 13 ...

Page 183: ...lete the Ethernet adapter that is currently defined 2 Click Commit 3 Add a new Ethernet adapter with the appropriate settings following the instructions in Add Devices on page 6 6 The information for the Ethernet adapters includes the NIC address the permanent Ethernet address Connection Name the name that corresponds to the name you specified on the Network and dial up Connection screen Vendor De...

Page 184: ...figuration Utility writes the NetworkAddress Registry value under the Services key for the Ethernet adapter To recommit the configuration Step Action Notes 1 Open the Endurance Configuration Utility Do this on the IOP where you updated the driver 2 Double click on the Ethernet adapter that you updated This displays the Properties for the Adapter 3 Click OK 4 Follow the steps in the Commit Configur...

Page 185: ...changes a Click Commit b Insert a diskette in the floppy disk drive c Click Save As and save the configuration onto the diskette If your changes are limited to modifying an Ethernet MAC address or re committing the configuration after a driver change you need not update the other IOP 2 On the other IOP a Insert the diskette from Step 1 into the floppy disk drive b Using the Endurance Configuration...

Page 186: ...emove your Endurance server from service and reboot the IOPs b Issue an Endurance Manager Server Shutdown command 4 Reboot each IOP for the new configuration to take effect The configuration information must be identical on both IOPs except for the Ethernet addresses for the Endurance server to operate properly Step Action Notes ...

Page 187: ...with Endurance terminology described in Chapter 1 and the Glossary This chapter includes the following sections MIC BIOS Utility 7 2 MTCFLASH Tool 7 7 MTCEINFO Tool 7 12 Making an MTC Diskette 7 15 MTCLOG Utility 7 15 MTCCONS Endurance Manager Console Commands 7 16 Endurance Performance Monitor 7 21 Installation Verification Procedure IVP 7 23 Tools and Utilities 7 ...

Page 188: ... AA Solution Messages for detailed information about the messages that display on the CE console The MIC BIOS utility performs extensive testing of the individual MIC adapters plus their ability to send and receive communication When you have run the MIC BIOS utility tests you obtain information about the MICs in your server indicating whether The MIC is functioning The MIC ports are functioning T...

Page 189: ...nfigure the MIC The BIOS Setup utility starts by either of the following means During MIC initialization after the banner has been displayed and before initialization is complete type Control M or press the Enter key to launch the utility The system automatically enters the setup utility if the MIC identity has not been assigned previously When the BIOS setup utility launches if the MIC identity i...

Page 190: ...oice To select or change an item press Enter to cycle among the possible values You can make one selection per MIC identity setting After you have made and saved your selection press the Escape key or select Exit and press Enter to exit the Setup program Table 7 1 MIC BIOS Setup Window Parameters Parameter Description MIC Identity Setting Identifies the role the system plays in an Endurance config...

Page 191: ... simultaneously for example if both CEs are in Client mode and both IOPs are in Server mode Server Places both ports in Server mode in order to make them capable of responding to test requests from systems in client mode Disabled Indicates that all adapter connectivity tests are disabled Consequently no tests will run Connectivity Test Duration Indicates the duration of the adapter connectivity te...

Page 192: ...shown in Figure 7 3 Then the server reboots with the new settings in effect Figure 7 3 MIC Setup Confirmation Screen The MIC BIOS utility tests the parameters you have chosen and displays messages warnings and errors on the local monitor If a test encounters a fatal error the BIOS pauses so that you can view the message Pressing any key after an error causes the system to reboot ...

Page 193: ...MS DOS application that allows you to upgrade the Endurance MIC firmware including MIC FPGA code extended BIOS and microcode You must upgrade MIC firmware when Initially installing an Endurance server Performing an Endurance server software upgrade Replacing a MIC ...

Page 194: ...FLASH on a CE make sure that a keyboard is physically attached to the CE or select a CE port if you are using a KVM switch You must create an MTC diskette described on page 7 15 using the correct Endurance CD For example consider the following when creating an MTC diskette Table 7 2 Creating the MTC Diskette for Running MTCFlash If running MTCFLASH Create the MTC Diskette Notes When initially inst...

Page 195: ...de Refer to the HP Customer Support web site for information about hotfixes that might be applicable to your release When replacing a MIC Using the Endurance CD stamped with the same revision level as your operational Endurance server software or a hotfix mtcflash diskette that was last applied to your server To verify that you are using the correct CD match the revision number on the CD to the En...

Page 196: ...o version information Note Only newer versions on the diskette are transferred to the MIC f Forces reloading of all MIC ROM images found on the diskette b Creates a backup of the current ROM contents The default is NO To create a ROM backup load a floppy disk containing only MTCFLASH The ROM backup files are written to the floppy disk and you can then rename them before applying them Creating a RO...

Page 197: ...kette you created from the Endurance CD 2 Reboot the computer 3 At the MS DOS prompt type mtcflash f and wait for the upgrade to complete 4 Remove the diskette from the floppy drive 5 If the CE computers do not require the keyboard or mouse to complete POST you can remove them now 6 Reboot the computer either with the reset button or by powering the computer off and then on again 7 As the computer...

Page 198: ...for a sample of summary output The output displayed by the MTCEINFO tool includes the adapter description counters and error information The information displayed is adapter specific and depends on the query options supported by the adapter In general statistics stored on the adapter are only reset when the system is power cycled or reset Refer to Figure 7 5 for a sample of detailed output Running...

Page 199: ...D5CE Permanent address 00 10 83 F9 9D 46 Current address 00 10 83 F9 9D 46 2 Intel R PRO 100 Dual Port Server Adapter Description Intel R PRO 100 Dual Port Server Adapter Service Name E14C91E5 90AC 4BF4 B1A4 B022AC62F725 Permanent address 00 90 27 3A A5 FC Current address 00 E0 09 00 00 02 3 Intel R PRO 100 Dual Port Server Adapter Description Intel R PRO 100 Dual Port Server Adapter Service Name ...

Page 200: ...IZE 1514 OID_GEN_RECEIVE_BLOCK_SIZE 1514 OID_GEN_MAXIMUM_FRAME_SIZE 1500 OID_GEN_MAXIMUM_TOTAL_SIZE 1514 OID_GEN_MAXIMUM_LOOKAHEAD 512 OID_GEN_CURRENT_LOOKAHEAD 512 OID_GEN_MAXIMUM_SEND_PACKETS 8 OID_GEN_MAC_OPTIONS 0x0000000D COPY_LOOKAHEAD_DATA is true TRANSFERS_NOT_PEND is true NO_LOOPBACK is true OID_GEN_CURRENT_PACKET_FILTER 0x00000003 NDIS_PACKET_TYPE_DIRECTED is true NDIS_PACKET_TYPE_MULTIC...

Page 201: ...To start MTCLOG either Select the Endurance Manager Tools Endurance Event Utility Local only On an IOP or CE open either the Endurance Console window or a Command window and type mtclog at the prompt Step Action Notes 1 From any computer insert an MS DOS bootable diskette in the floppy drive 2 Insert the Endurance CD into the CD ROM drive 3 Copy contents of the MTCUTILS directory onto the diskette...

Page 202: ...u must enter MTCCONS as the Prefix for every Endurance console command Depending on the command the other fields vary from command to command Refer to the command descriptions in Chapter 5 for more information The MTCCONS parameters are described in Table 7 4 Table 7 4 MTCCONS Parameters Parameter Description a Appends data to a file all Shows all data fields desc Prints a description of the comma...

Page 203: ...tation you need to install Endurance Manager on the remote workstation Refer to Chapter 3 of the HP Netserver AA Solution Installation Guide for information Once the program is installed you execute a command by typing MTCCONS computername command where computer name is the name of the node you want to access e g Server1 and command is the command you want to execute The backslashes must be entere...

Page 204: ...eration From IOPx 5 22 MTCCONS IOPn Shutdown Operation From IOPx disable_safeguard 5 23 MTCCONS IOPn DatagramService Reset Port Counters 5 24 MTCCONS IOPn DatagramService Show Parameter Values 5 24 MTCCONS IOPn DatagramService Show Port Counters 5 25 MTCCONS IOPn DatagramService Show Port Information 5 27 MTCCONS IOPn Diskx Disable Bad Block Remap 5 28 MTCCONS IOPn Diskx Disable Mirrored Disk 5 29...

Page 205: ...s CE 5 52 MTCCONS IOPn InputProvider Set Input Devices IOP 5 52 MTCCONS IOPn InputProvider Show Arbitration Timeout 5 53 MTCCONS IOPn InputProvider Show Automatic Switchover 5 53 MTCCONS IOPn InputProvider Show Counters 5 54 MTCCONS IOPn InputProvider Show Hotkey 5 55 MTCCONS IOPn InputProvider Show Hotkey Value 5 55 MTCCONS IOPn LinkDriver Reset Port Counters 5 59 MTCCONS IOPn LinkDriver Show Par...

Page 206: ... Bias x 5 76 MTCCONS IOPn ScsiProvider Show Mirror Status 5 77 MTCCONS Management Show Computer Information 5 78 MTCCONS Server Shutdown Operation From IOPx 5 80 MTCCONS Server Shutdown Operation Without IOP Reboot from IOPn 5 81 MTCCONS Tuplen Disable Operation From IOPx 5 82 MTCCONS Tuplen Enable Operation From IOPx 5 83 MTCCONS Tuplen Shutdown Operation From IOPx 5 84 Table 7 5 Summary of MTCCO...

Page 207: ...rance Performance Monitor plug in on either the CE or an IOP in an Endurance server The standard Windows Performance Monitor must already be installed on the server before running the Endurance Performance Monitor plug in The Endurance software installation process automatically installs the Endurance Performance Monitor During Endurance installation the following files are installed in the folder...

Page 208: ...1 Time counter is updated once every 75 seconds For accurate readings in the Chart Options dialog box do not set the Update Time Interval value to less than 1 second 4 Select the standard Processor object Processor Time counter Instance 0 Use this selection to monitor the CE Processor 0 Step Action Notes ...

Page 209: ...whenever you want to re evaluate the Ethernet bindings To run the procedure open an MS DOS command window and type mtcivp The results are written to the event log on the IOP from which you run the procedure To view the data on the screen as well as in the event logs use the verbose form of the command To do so type mtcivp verbose The messages about these findings constitute a new class of Enduranc...

Page 210: ......

Page 211: ...the general methods of diagnosing faults and provides an overview of the troubleshooting process This chapter contains the following sections Fault Management 8 2 Diagnosing Faults 8 3 Isolating Faults 8 4 Correcting Faults 8 5 Managing Faults 8 ...

Page 212: ...t is still operational any failure to the faulted component s redundant counterpart can affect the availability of the server To return the Endurance server to a fully fault tolerant state you may need to complete some fault management procedures Fault management involves several steps The actions taken depend on the type of fault In general the process includes Diagnosing Faults Isolating Faults ...

Page 213: ...ce Manager information MIC status lights Displays the power and connection status for the MICs in your Endurance server Appendix A for MIC status light information Windows Event Viewer Displays all events reported to the Windows operating system including Endurance events Use this log to diagnose potential faults HP Netserver AA Solution Messages online manual for event information Endurance Event...

Page 214: ...er 2 for a description of the MIC port states 3 Using the Endurance Manager Administration Window and the Device Status Window note any components that are not active online or standby 4 Check for and correct any obvious failures For example check for loose cables 5 If the CE is active check the Windows Event Viewer for Endurance messages beginning with or Reference those events in the HP Netserve...

Page 215: ...er 9 if necessary Step Action Notes 1 Using the Endurance Manager Administration Window and the Device Status Window note any components that are not active online or standby 2 Check the Windows Event Viewers to which you have access Look for Endurance messages that begin with or Reference those events in the HP Netserver AA Solution Messages online manual for information and corrective action The...

Page 216: ......

Page 217: ...ble following the documented maintenance procedures ensures that the Endurance server remains operational As an alternative to the documented procedures you can shut down your Endurance server to perform maintenance The chapter contains the following Endurance server maintenance procedures Rebooting an IOP 9 3 Shutting Down an IOP 9 5 Shutting Down a Tuple 9 7 Shutting Down a CE 9 8 Shutting Down ...

Page 218: ... 16 Replacing an IOP 9 18 Replacing a CE 9 22 Updating MIC BIOS FPGA and Microcode 9 22 Replacing a Failed Ethernet Adapter 9 23 Updating an Ethernet Driver 9 25 Adding a Windows Service Pack 9 26 Replacing a Failed Mirrored Disk 9 27 Reenabling Faulted Components 9 31 ...

Page 219: ...rating system will be restarted while the IOP is removed from service you must once again reboot the CE after the IOP is again online in order for non mirrored devices connected to the IOP to come online The keyboard and mouse attached to that IOP are not available to the CE operating system Redirected video from the CE operating system is not available As an alternative to removing an IOP from se...

Page 220: ...marked as the source of a mirror copy That the other IOP is active That the other IOP has public network connectivity IOPx Ethernet cable is online If possible perform any necessary backups for non mirrored devices on the IOP that you want to reboot 3 Reboot the IOP using either of the following methods From Endurance Manager issue the command IOPx Shutdown From the local IOP a Make sure that the ...

Page 221: ... will be restarted while the IOP is removed from service you must reboot the CE again after the IOP is again online in order for non mirrored devices connected to the IOP to come online The keyboard and mouse attached to that IOP are not available to the CE operating system Redirected video from the CE operating system is not available for display on this IOP As an alternative to removing an IOP f...

Page 222: ...er IOP is active That the other IOP has public network connectivity IOPx Ethernet cable is online If possible perform any necessary backups for non mirrored devices on the IOP that you want to shut down 3 From Endurance Manager issue the command IOPx Disable Operation Immediately after removing IOPx verify the public network connectivity on the remaining IOP 4 From the local IOP Make sure that the...

Page 223: ...nager to ensure the following The IOP in the tuple you want to shut down is not the source of a mirror copy that has started or is pending The other CE is active The other IOP is active The IOP in the other tuple has public network connectivity IOPx Ethernet cable is active and appears either light or dark green in the Endurance Manager Administration Window If possible perform any necessary backu...

Page 224: ...down the CE operating system remotely In that case locally on a CE or IOP or on a remote system issue the CE OS Shutdown command to shut down the CE operating system Step Action Notes 1 Make sure that the other CE is active If the other CE is not active shutting down the only active CE removes the Endurance server from service 2 From Endurance Manager issue the CEx Disable Operation command 3 Powe...

Page 225: ... Manager issue the Server Shutdown command Shutting Down the Endurance Server Before you shut down the Endurance server consider the fact that completing this procedure removes your server from service Make sure that you schedule an appropriate time and that you have completed any necessary backups before starting this procedure To shut down the Endurance server from Endurance Manager issue the co...

Page 226: ...t interconnect fiber cable from your service provider 2 Using Table 9 1 as a guideline identify the fiber cable to be replaced Table 9 1 Interconnect Fiber Cable Chart Fiber cable between Affects this Endurance path Affects these components IOP1 to CE1 ESI11 IOP1 and CE1 IOP1 to CE2 ESI12 IOP1 and CE2 IOP2 to CE1 ESI21 IOP2 and CE1 IOP2 to CE2 ESI22 IOP2 and CE2 ...

Page 227: ...stance a wrist strap with an attached alligator clip that is connected to an appropriate ground Step Action Notes 1 Make sure a component at one end of the fiber to be replaced is offline or disabled 2 Disconnect the existing fiber from the Endurance system 3 Connect the replacement fiber to the Endurance system 4 Enable the ESI path if it is faulted Use Endurance Manager for this step 5 Make the ...

Page 228: ... with an attached alligator clip that is connected to an appropriate ground Step Action Notes 1 Shut down and power off the Endurance system See Shutting Down the Endurance Server on page 9 9 2 Disconnect the existing fiber from the Endurance system 3 Connect the replacement fiber to the Endurance system 4 Power on and boot the Endurance system 5 Enable the ESI path if it is faulted Use the Endura...

Page 229: ...le Obtain the appropriate fiber or cable that meets the specifications for your Ethernet adapter 2 Decide which IOP can be removed with the least impact to your system and shut down that IOP as described on page 9 5 3 Detach the IL cable from the NICs in IOP1 and IOP2 Verify that all client networks remain online 4 Install the new IL cable by attaching it to IOP1 and IOP2 5 Reboot the IOP that you...

Page 230: ... your service provider that meets the specifications for your network Obtain the appropriate fiber or cable that meets the specifications for your Ethernet adapter 2 Using Endurance Manager make sure that the other IOP is active and that it has public network connectivity The IOPy Ethernet is online or on standby 3 Remove the IOPx Ethernet cable by detaching it from the IOP and the public Ethernet...

Page 231: ...r main window confirm that the Ethernet connection that uses the replacement cable is active and primary Verify continued client connectivity Use Endurance Manager for these steps For example use Windows Explorer to connect to a network node Copy some files to and from the server during the following steps This disables the Ethernet connection that maintained network connectivity while you complet...

Page 232: ...r service provider 2 Remove from service the Endurance element in which the MIC is installed For an IOP shut down the IOP as described on page 9 5 For CE shut down the CE as described on page 9 8 3 Power off the system the IOP or the CE that you shut down 4 Remove the fiber cables from the MIC that you are replacing by squeezing the connectors to unclip them and then detaching them 5 Remove the co...

Page 233: ... MICs Prepare this from an Endurance distribution diskette or a subsequent hotfix if applicable Refer to Making an MTC Diskette in Chapter 7 for detailed information about creating the flash diskette 7 Flash the MICs Mtcflash f results in the correct configuration If all flash components are up to date MTCFLASH does not reprogram the MIC 8 Compare the revision levels to other MICs in your system V...

Page 234: ... an appropriate ground To remove an IOP from the Endurance server configuration Step Action Notes 1 Shut down the IOP that you want to replace Use the Shutting Down an IOP procedure on page 9 5 2 Label and then detach the following cables from the IOP The power cord from the IOP The MIC fiber cables by squeezing the connectors to unclip them and then detaching them The Ethernet cable that connects...

Page 235: ...make sure that their new configuration is identical to the configuration that was used in the IOP that you are replacing When using RAID controllers you must replicate the logical disk configuration in use on the other IOP 3 If you are installing and replacing existing mirrored disks with new disks make sure that the new disk s configuration is identical to the disk that you are replacing includin...

Page 236: ... power cord The MIC cable The Ethernet cable that connects the IOP to the public Ethernet network The IL cable The video cable the keyboard and the mouse 3 Plug in the power cord 4 Power up the new IOP 5 If you installed the IOP boot disk from the IOP that you replaced continue with Step 6 Otherwise install Windows and Endurance software as described in Chapter 3 of the HP Netserver AA Solution In...

Page 237: ...s affected by this procedure are active or online Reenable any faulted or disabled components page 9 31 The IOP joins the server The IL transitions to active The IOPx Ethernet transitions to standby and all other cables transition to online A mirror copy is either started or pending for all mirrored devices After all mirror copies are complete check the message log for any messages that occurred a...

Page 238: ...ility described in Chapter 7 to upgrade the microcode revision levels Step Action Notes 1 Shut down the CE as described on page 9 8 2 Power off the CE 3 Detach and label the following cables from the CE The power cord The MIC fiber cables by squeezing the connectors to unclip them and detaching them The video cable 4 If the CE is rackmounted remove it from the rack 5 Prepare the new CE for install...

Page 239: ...th the same or a very similar model number 2 Shut down the IOP that contains the adapter that you are replacing Follow the instructions on page 9 5 to do so Make sure that the IOP is disabled at the completion of this procedure 3 Label and remove the Ethernet cable attached to the adapter that you are replacing 4 Remove the cover of the system following the manufacturer s instructions 5 Remove the...

Page 240: ...ration 2 Using the Endurance Manager Enable the IOP Make sure that any components affected by this procedure are active or online Reenable any faulted or disabled components page 9 31 If the IOP is now active the mirror copies have started and all redirected Ethernet connections are in standby you have completed the procedure If the above conditions are not met proceed to Step 3 3 Review the event...

Page 241: ...es the Network Address parameter for the Ethernet adapters in the Registry To accomplish this Step Action Notes 1 Open the Endurance Configuration Utility Be sure this is on the IOP where you updated the driver 2 Double click on the Ethernet adapter that you updated This displays the Properties for the adapter 3 Select OK 4 Select Commit 5 Respond to all prompts so that the Commit is applied 6 Fol...

Page 242: ...o not want to install the Service Pack on both IOPs simultaneously perform the entire procedure in the table on one IOP and then repeat the entire procedure on the other IOP To add a Windows Service Pack to an IOP Step Action Notes 1 Schedule an appropriate time to reboot the CE operating system 2 Install Windows Service Pack software 3 When prompted reboot Windows Step Action Notes 1 Install Wind...

Page 243: ...ID set with local IOP hardware redundancy comply with the RAID controller vendor s requirements When replacing a disk that was configured using no hardware RAID RAID 0 the replacement disk must be the same size or larger than the failed disk being replaced the same size or larger than the other member of the same mirror set on the other IOP 2 Before proceeding verify that the other IOP is independ...

Page 244: ...s replacing devices with power on hot swap bays there are no further steps to perform in this procedure If the failed disk is NOT a component of a hardware RAID array with local IOP data redundancy continue with step 4 You can perform a local rebuild using RAID controller features and there is nothing further to do In some systems I O performance may be degraded during the rebuild Step Action Note...

Page 245: ... network connectivity Shut down the local IOP with the bad disk Power off the IOP Remove the failed disk Install the replacement disk following instructions for your specific hardware Power on the IOP Boot the IOP to Operational Endurance I O Processor Mode If the failed disk is in IOP1 verify that IOP2 the other IOP is capable of sustaining the server including the CE operating system and connect...

Page 246: ...ocal IOP is not enabled enable it now From the application task bar select Start Programs Marathon Endurance Endurance Manager From the Endurance Manager issue the command IOPn Enable Operation From IOP1 Verify that the IOPs are joined and both are online bright green on the Endurance Manager display 7 Verify that all mirror sets are Current Started or Pending The destination IOP is the local IOP ...

Page 247: ...llows Table 9 2 Endurance Manager Commands to Reenable Components Faulted Component Enable Using CE CE1 Enable Operation From IOPx CE2 Enable Operation From IOPx ESI ESI21 Enable Operation From IOPx ESI11 Enable Operation From IOPx IL IL12 Enable Operation From IOPx IOP IOP1 Enable Operation From IOPx IOP2 Enable Operation From IOPx IOPx Ethernet IOP1 Ethernet Enable Operation IOP2 Ethernet Enable...

Page 248: ......

Page 249: ...A 1 This appendix describes the specifications and LEDs of the Marathon Interface Card MIC V4 0 This appendix includes the following section Marathon Interface Card MIC Specifications A 2 MIC LEDs A 3 MIC Specifications and LEDs A ...

Page 250: ... the specifications of the MIC components The MIC fiber cables provide a communication path between the MICs in an Endurance server Table A 2 describes the standard cables shipped with each kit Table A 1 MIC Specifications Component Specification Expansion Bus Architecture 32 bit PCI with MIC Extended BIOS Equipment Requirements One full length PCI bus slot per MIC Connectors MT RJ fiber optics I ...

Page 251: ...orking Rapid Red Flash 5 10 seconds Rate of 1 10th second MIC is running the self test which occurs after reset Solid Red MIC has failed to initialize or pass the self test Flashing Red Rate of 1 second MIC has not established connections with any other component and may be powered down without affecting server availability Flashing Green MIC is loaded and running and has established a connection ...

Page 252: ... State Indicates No light No power or no fiber signal is detected Green The MIC hardware is transmitting and receiving fiber status through the fiber connector Red The fiber connection has been lost for an unknown reason Orange The fiber connection is lost due to a power failure or a reset of the other MIC ...

Page 253: ...nd CE flow charts detail the boot process for the Endurance server The flow charts assume a normal system with all Endurance server components powered on and installed and configured properly The flow charts also assume that the Endurance server is booting using the default system configuration Endurance Boot Flow Charts B ...

Page 254: ...and calls MIC BIOS MIC BIOS calls system BIOS System BIOS starts to load Windows Endurance software is loaded IOP transitions from Offline to Ready IOPy For an IOP to service the CE boot request it must have reached the appropriate completed boot The IOP that services the boot request is one of the following If both IOPs are present and are identical the IOP in the same tuple as the booting CE If ...

Page 255: ...tep CE initializes interconnect paths to IOP s CE tests MIC BIOS and calls MIC BIOS IOP servicing boot redirects its keyboard to the CE If IOPs are both present and their disks are not current a mirror copy starts CEy is powered on and starts the boot process CE passes POST CE issues boot request CE initializes interconnect paths to IOP s CE tests MIC BIOS and calls MIC BIOS CEx CEy CE has active ...

Page 256: ......

Page 257: ...the CE s copy of Windows and Endurance software By default the boot disk is the mirrored SCSI disk with the lowest SCSI address among redirected disks CE Desktop application A standard Windows graphical user interface GUI application that runs on the IOPs and displays CE video output in a window on the local IOP component Any part of the Endurance server such as a CE IOP I O adapter or cables etc ...

Page 258: ...rvable malfunction of an Endurance server component fault management The process of detecting a failure diagnosing it and continuing to process using either a failout or failover process In addition this may include repairing one or more component s and returning them to service in the active Endurance server configuration faulted A state that indicates an Endurance component has failed and has be...

Page 259: ...ork connectivity mirrored disk A physical SCSI disk that resides on the IOP and stores data for the Endurance server and for which there is a corresponding disk on the other IOP See also mirror set mirroring A process for creating and maintaining a set of identical disk images on separate physical SCSI disks See also mirror set non identical disks SCSI disks configured as a mirror set that share S...

Page 260: ...de service Redundant components offer higher levels of system availability than can be provided by a single component SCSI settings A SCSI device location defined by the adapter number bus number SCSI ID and LUN logical unit number shutdown A system process that refers to shutting down either one of or a combination of the IOPs and CE s copies of the Windows operating system synchronize A process ...

Page 261: ...IOP This connectivity is independent of any public redirected or private IOP network adapters vulnerable The state of an Endurance server when one or more components has failed but the system is still operational and available to end users The system is vulnerable to complete failure if certain additional components fail ...

Page 262: ......

Page 263: ...show 5 53 B Bad block disable remap 5 28 enable remap 5 30 Bad block remapping 5 28 Bad blocks show status 5 75 Boot options IOP 2 11 Boot process 2 7 CE 2 9 IOP 2 7 Booting 2 21 Glossary 1 Booting CE state 2 14 C Callout Glossary 1 CD ROM states 2 21 CE Glossary 1 description 1 6 1 8 replacing 9 22 shutting down 9 8 states 2 14 using 2 22 CE boot disk Glossary 1 CE boot process 2 9 CE commands 5 ...

Page 264: ... operation 5 20 IOP disable 5 21 IOP enable 5 22 IOP shutdown 5 23 IOP1 and IOP2 5 21 5 23 Commands Continued IOPn DatagramService 5 24 5 28 IOPn Diskx 5 28 5 33 IOPn Dsl 5 33 5 35 IOPn EthernetProvider 5 41 5 44 IOPn Ethernetx 5 35 5 40 IOPn EventProvider 5 45 5 47 IOPn InputProvider 5 47 5 58 IOPn Monitor 5 65 5 73 IOPn ScsiProvider 5 74 5 77 issuing 5 3 Management show computer information 5 78...

Page 265: ...SL Glossary 2 show configuration 5 34 E Enable Glossary 2 Enable commands auto start 5 66 automatic switchover 5 49 bad block remap 5 30 CE 5 14 CE auto boot 5 13 CE auto synch 5 13 ESI operation 5 80 Ethernet 5 36 hotkey 5 50 IL operation 5 20 IOP 5 22 LED flashing 5 50 mirrored disk 5 31 tuple operation 5 83 Enabling bad block remap 5 30 Enabling faulted components 9 31 Enabling mirrored disks 5...

Page 266: ...2 Events log Windows event log 2 22 8 3 Executed field 4 17 F Failed MIC port state 2 17 Failover Glossary 2 Failure Glossary 2 Fault management Glossary 2 correcting faults 8 5 diagnosing faults 8 3 event reporting 1 4 isolating faults 8 4 overview 8 2 Faulted 2 21 Glossary 2 Faulted CE state 2 14 Faulted components enabling 9 31 Faulted interconnect state 2 16 Faulted IOP state 2 15 Faulted keyb...

Page 267: ...d 5 21 IOP enable operation command 5 22 IOP link see IL IOP multiflex boot options 2 11 IOP shutdown operation command 5 23 IOP states active 2 15 disabled 2 15 faulted 2 15 initializing 2 15 joining 2 15 offline 2 15 ready 2 15 shutdown 2 15 IOP1 checkbox 4 19 field 4 6 4 19 IOP1 and IOP2 commands 5 21 5 23 disable operation 5 21 enable operation 5 22 shutdown operation 5 23 IOP2 checkbox 4 19 f...

Page 268: ...rameter values 5 59 IOPn Monitor commands 5 65 5 73 disable auto start 5 65 enable auto start 5 66 set initialization interval 5 66 show auto start 5 67 show client status 5 68 show configuration 5 69 show initialization interval 5 70 show MIC interconnect status 5 70 show parameters 5 70 5 72 show revision information 5 74 IOPn ScsiProvider commands 5 74 5 77 set mirror copy bias 5 74 show bad bl...

Page 269: ...ed 2 17 Good 2 17 Lost Power 2 17 PCI Reset 2 17 Minimum downtime upgrade Glossary 3 Mirror copy disabling mirrored disk 5 29 enabling mirrored disks 5 31 resetting 5 33 setting bias 5 74 showing bias 5 76 Mirror set Glossary 3 Mirror set copy indicator 4 7 Mirror status 5 77 Mirrored device Glossary 3 Mirrored disk replacing failed 9 27 Mirrored disk states 2 18 disabled 2 18 faulted 2 18 offline...

Page 270: ...2 field 4 6 4 19 Status field 4 6 4 19 Total field 4 6 4 19 Monitoring Parameters IOP1 checkbox 4 19 IOP2 checkbox 4 19 Time in seconds field 4 19 Save On Exit field 4 19 Preparing new IOP for installation 9 19 Provider Glossary 4 Provider counters reset 5 41 show 5 43 R Ready 2 21 Ready CE state 2 14 Ready interconnect state 2 16 Ready IOP state 2 15 Rebooting IOP 9 3 Redirected CD ROM states 2 2...

Page 271: ... 5 67 automatic switchover 5 53 bad block status 5 75 CE auto boot 5 15 CE auto synch 5 16 CE parameters 5 16 client status 5 68 configuration 5 69 DatagramService parameter values 5 24 DatagramService port counters 5 25 DatagramService port information 5 27 dropped event statistics 5 46 DSL configuration 5 34 Ethernet port counters 5 37 Ethernet port information 5 39 EthernetProvider counters 5 4...

Page 272: ...in seconds field 4 19 TL Glossary 4 Tools MTCCONS 7 16 MTCEINFO 7 12 MTCLOG 2 22 Total field 4 6 4 19 Transient Glossary 4 Tuple Glossary 4 description 1 6 shutting down 9 7 Tuple commands 5 82 5 84 disable operation 5 82 enable operation 5 83 shutdown 5 84 U Uninterruptable Power Supply see UPS Update button 4 5 Updating MIC BIOS FPGA and Microcode 9 22 UPS Glossary 4 Utilities Endurance Configur...

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