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18
Password
Decode Policy
The password descramble programs for the HP OmniBook PCs are protected as
HP Company Private information. They may not be copied, backed-up, printed or
distributed. There are only six official copies of each program.
In addition to protecting the program itself, it's use is also controlled. Hewlett-
Pakard and authorized support providers must ensure with written evidence that
the OmniBook that is being "descrambled" is actually in the hands of the unit's
actual and current owner. This requires a sales receipt showing the unit serial
number and owner's name, or a written statement from the owner attesting that
they are the owner of the unit. The statement can be a FAX copy of the
document. The fact that the unit is in the hands of an HP representative on the
behalf of the customer is not evidence of ownership. In addition, HP will not
descramble a unit for any non-owner, even if it involves law enforcement
agencies. If you receive such a request, you should notify management and HP
Corporate Legal immediately. (These requests may require a court order prior
to our participation.)
Further, you must log the name, serial number and date of the running of the
descramble program, and file the written backup with the log. The log and
backup is subject to standard record's retention process and review.
The final issue relating to descramble of passwords is that HP cannot provide
information to users that would assist them in improperly descrambling a
password and opening a unit.
