Troubleshooting
Testing the Operation
7-17
To run the diagnostic test
1. Insert the diagnostic disk in the floppy drive.
2. Reboot the OmniBook.
3. Go through the first several screens.
4. When the hardware detection finishes, check the list of detected hardware.
Hint
If a device is not detected or fails its test below, it may be configured incorrectly in
the BIOS Setup utility. You can confirm the problem by running BIOS Setup and
checking the settings.
5.
Run the basic test
. Press F2 to start the basic hardware test.
6. If you intend to exit without running advanced tests, press F4 to save system and
test information in the Support Ticket log file, HPSUPPT.TXT. Then remove the
diagnostic disk and press F3 to exit.
7.
Optional: Run the advanced tests
. Press F2 to open the advanced test screen.
8. Select and run the appropriate tests. Tests are not listed if no such hardware is
detected. Press the following keys to run tests:
ENTER
Runs the highlighted test.
F5 or SPACE
Marks or unmarks the highlighted test.
F6
Marks or unmarks all tests in the current menu.
F7
Marks or unmarks all tests in all menus.
F10
Runs all marked tests.
9. When you are finished running tests, press ESC to exit the advanced tests.
10. Optional: Press F4 to save system and test information in the Support Ticket log
file, HPSUPPT.TXT.
11.
Exit
. Press F3 to exit and reboot.
12.
Optional: Check the log
. On any computer, open the HPSUPPT.TXT log file on
the diagnostic disk using Notepad or other text editor. It contains a list of all test
results and errors.
Summary of Contents for OMNIBOOK 4150
Page 1: ...HP OmniBook 4100 Reference Guide ...
Page 9: ...1 Introducing the OmniBook ...
Page 26: ......
Page 27: ...2 Operating the OmniBook ...
Page 49: ...3 Managing Battery Power ...
Page 60: ......
Page 61: ...4 Making Connections ...
Page 80: ......
Page 81: ...5 Expanding the OmniBook ...
Page 90: ......
Page 91: ...6 Using the Recovery CD ...
Page 111: ...7 Troubleshooting ...
Page 128: ......
Page 129: ...8 Specifications and Regulatory Information ...
Page 142: ......