Service and Support
Getting HP OmniBook Assistance
Setup Guide
59
•
Commercial Online Services
•
CD-ROM Subscriptions
•
Service Parts Information
Choose Talk to HP Directly
for information about how to contact HP for
telephone assistance from our technical Customer Care Centers, or for receiving
drivers and software by mail.
•
Customer Care Centers
•
Software Distribution
Repair Assistance
Warranty.
You must contact one of the participating support providers mentioned
in item 3 of “Support Assistance” on page 58 or an HP Customer Care Center to
receive warranty service. The support provider will help qualify your unit for
warranty repair based on the warranty applicable to your unit and original purchase
date, and will provide you with repair processes in your area. Warranty service
includes the cost of shipping, handling, duties, taxes, freight, or fees to or from the
service location.
Out of Warranty.
Contact one of the support providers listed in items 2 or 3 in the
Support Assistance table or an HP Service Center. The support provider will let you
know about repair charges and processes in your area.
Customer Care Centers
HP Customer Care Centers will assist you for free during the term of the warranty;
you are responsible only for the telephone charge. Refer also to the website
www.hp.com/cpso-support/guide/home.html.
Summary of Contents for OmniBook XE
Page 1: ...HP OmniBook XE Series Setup Guide ...
Page 7: ...Setup Guide 7 Index 77 ...
Page 8: ......
Page 9: ...Setup Guide 9 Introducing the OmniBook ...
Page 25: ...Setup Guide 25 Using the OmniBook ...
Page 49: ...Setup Guide 49 Traveling with Your OmniBook ...
Page 54: ......
Page 55: ...Setup Guide 55 Service and Support ...
Page 61: ...Setup Guide 61 Solving Problems with your OmniBook ...
Page 66: ......
Page 67: ...Setup Guide 67 Specifications and Regulatory Information ...
Page 76: ......