HP Pavilion g7, Maintenance And Service Manual

Page 1: ...HP Pavilion g7 Notebook PC Maintenance and Service Guide ...

Page 2: ...d other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an add...

Page 3: ...w another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Inf...

Page 4: ...iv Safety warning notice ...

Page 5: ... parts catalog 18 Service tag 18 Computer major components 19 Cable Kit 27 Display assembly subcomponents 28 Mass storage devices 30 Miscellaneous parts 31 Sequential part number listing 32 4 Removal and replacement procedures 41 Preliminary replacement requirements 41 Tools required 41 Service considerations 41 Plastic parts 41 Cables and connectors 41 Drive handling 42 Grounding guidelines 42 v ...

Page 6: ...1 LED board 72 USB board 74 Power connector cable 75 System board 77 Optical drive cable 81 Fan and heat sink 83 Processor 90 Display assembly 93 5 Setup Utility BIOS and System Diagnostics 101 Using Setup Utility 101 Starting Setup Utility 101 Changing the language of Setup Utility 101 Navigating and selecting in Setup Utility 102 Displaying system information 102 Restoring factory settings in Se...

Page 7: ...11 Restoring using the restore media 112 Changing the computer boot order 112 Backing up and recovering your information 113 Using Windows Backup and Restore 114 Using Windows system restore points 114 When to create restore points 114 Create a system restore point 115 Restore to a previous date and time 115 8 Power cord set requirements 116 Requirements for all countries 116 Requirements for spec...

Page 8: ...viii ...

Page 9: ... cache dual core 35 W AMD Athlon II P360 2 30 GHz processor 1 0 MB L2 cache 1066 MHz 3 2GT sec dual core 25 W AMD Athlon II P340 2 20 GHz processor 1 0 MB L2 cache 1066 MHz 3 2GT sec dual core 25 W AMD Phenom II N870 2 30 GHz processor 1 5 MB L2 cache 1333 MHz 3 6GT sec triple core 35 W AMD Phenom II N970 2 20 GHz processor 2 0 MB L2 cache 1333 MHz 3 6GT sec quad core 35 W AMD Phenom II P860 2 00 ...

Page 10: ...l Core i5 2540M 2 60 GHz SC turbo up to 3 30 GHz processor 3 0 MB L3 cache dual core 35 W Intel Core i5 2520M 2 50 GHz SC turbo up to 3 20 GHz processor 3 0 MB L3 cache dual core 35 W Intel Core i5 2430M 2 40 GHz SC turbo up to 3 00 GHz processor 3 0 MB L3 cache dual core 35 W Intel Core i5 2410M 2 30 GHz SC turbo up to 2 90 GHz processor 3 0 MB L3 cache dual core 35 W Intel Core i5 480M 2 66 GHz ...

Page 11: ...on controller hub Northbridge AMD RS880MD Southbridge AMD SB820M Intel HM65 and HM55 Express chipset Graphics Internal graphics AMD Radeon HD 6620M graphics supporting HD decode DX11 and HDMI on computer models equipped with an AMD A8 3500M processor AMD Radeon HD 6520M graphics supporting HD decode DX11 and HDMI on computer models equipped with an AMD A6 3400M processor AMD Radeon HD 6480M graphi...

Page 12: ... display typical brightness 200 nits All display assemblies include 2 wireless local area network WLAN antenna cables Supports 16 9 ultra wide aspect ratio Memory 2 customer accessible upgradable memory module slots Supports dual channel memory Supports up to 8192 GB of system RAM DDR3 1333 MHz Supports the following configurations 8192 MB total system memory 4096 2 not supported on a 32 bit opera...

Page 13: ...250 GB 7200 and 5400 rpm 7 0 mm Optical drive Fixed Serial ATA 12 7 mm tray load Blu ray ROM with LightScribe DVD R RW Super Multi Double Layer Drive DVD RW and CD RW Super Multi Double Layer Combo Drive with LightScribe Audio and video Single digital microphone HD audio HP branded Altec Lansing speakers Supports Microsoft Premium requirements HP VGA webcam fixed no tilt with activity LED 640 480 ...

Page 14: ...AR8002WB 1NGB 802 11b g n 1 1 WiFi and Bluetooth 2 1 EDR Combo Adapter BT3 0 HS ready Broadcom 4313 802 11b g n 1 1 WiFi Adapter Realtek RTL8191SE 802 11b g n 1 1 WiFi Adapter Realtek 8188BC8 802 11a b g n 2 2 WiFi and Bluetooth 3 0 HS Combo Adapter Support for the following WLAN formats Intel Centrino Wireless N 1000 WLAN module Intel Centrino Advanced N 6230 Intel Centrino Wireless N 1000 Extern...

Page 15: ...tandard aspect video Keyboard pointing devices Full size textured pocket keyboard with full numeric keypad TouchPad with multi touch gestures 2 finger scrolling and pinch zoom enabled Taps enabled by default Power requirements 90W slim travel AC adapter with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector 65 W slim travel AC adapter with localized cable plug su...

Page 16: ...rocessor Preinstalled Windows 7 Home Basic 64 and 32 bit Windows 7 Home Premium 64 and 32 bit Windows 7 Professional 64 and 32 bit Windows 7 Starter 32 bit FreeDOS Serviceability End user replaceable parts AC adapter Battery Hard drive Memory modules 2 Optical drive WLAN module 8 Chapter 1 Product description ...

Page 17: ...2 External component identification 9 ...

Page 18: ...xit Sleep When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start Control Panel System and Security Power Options or refer to the HP Notebook Reference Gui...

Page 19: ...s system information when pressed in combination with the esc key 3 Windows logo key Displays the Windows Start menu 4 Action keys Execute frequently used system functions 5 Windows applications key Displays a shortcut menu for items beneath the pointer 6 Integrated numeric keypad Can be used like an external numeric keypad Top 11 ...

Page 20: ... Off Caps lock is off 3 Power light White the computer is on Blinking white the computer is in the Sleep state Off the computer is off or in Hibernation 4 Wireless light White An integrated wireless device such as a WLAN device and or a Bluetooth device is on Amber All wireless devices are off 12 Chapter 2 External component identification ...

Page 21: ... TouchPad on and off Quickly double tap the TouchPad on off button to turn the TouchPad on and off 3 TouchPad zone Moves the pointer and selects or activates items on the screen 4 Left TouchPad button Functions like the left button on an external mouse 5 Right TouchPad button Functions like the right button on an external mouse Top 13 ...

Page 22: ...s CyberLink YouCam 4 Internal microphone Records sound The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Supp...

Page 23: ...Connects an optional video or audio device such as a high definition television or any compatible digital or audio component 5 USB ports 2 Connect optional USB devices 6 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 7 Audio out headphone jacks 2 Produce sound when connected to optional powered stereo speakers headphones ear...

Page 24: ...tical drive Reads and writes to an optical disc 2 Optical drive light Blinking The optical drive is being accessed 3 Optical drive eject button Opens the optical drive 4 USB port Connects an optional USB device 5 AC adapter light White The computer is connected to external power and the battery is fully charged Blinking white The battery has reached a low battery level Amber A battery is charging ...

Page 25: ...ycle on and off during routine operation 4 Hard drive bay Holds the hard drive the memory module slots and the WLAN module CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning messag...

Page 26: ...each product 2 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 3 Model description This is the alphanumeric identifier needed to locate documents drivers and support for the computer 4 Warranty period This number describes the duration of the...

Page 27: ...Computer major components Computer major components 19 ...

Page 28: ...bcomponents on page 28 2 Keyboard includes keyboard cable Keyboard in black finish For use in Belgium 640208 A41 For use in Bulgaria for use only with computer models equipped with an AMD processor 640208 261 For use in Canada 640208 121 For use in the Czech Republic 640208 221 For use in Denmark Finland and Norway 640208 DH1 For use in France 640208 051 For use in Germany 640208 041 For use in Gr...

Page 29: ...ary 647630 211 For use in Israel 647630 BB1 For use in Italy 647630 061 For use in the Netherlands 647630 B31 For use in Portugal 647630 131 For use in Russia 647630 251 For use in Saudi Arabia 647630 171 For use in Slovakia for use only with computer models equipped with an Intel processor 647630 FL1 For use in Slovenia 647630 BA1 For use in Spain 647630 071 For use in Switzerland 647630 BG1 For ...

Page 30: ...pped with an Intel processor 602538 001 11 USB board includes cable 640211 001 12 Power connector cable 641394 001 13 System board includes replacement thermal material For use only with computer models equipped with an AMD processor Equipped with an AMD Fusion E 450 1 65 GHz processor dual core 18 W and a graphics subsystem with UMA video memory 660773 001 For use only with computer models equipp...

Page 31: ... discrete video memory 636374 001 For use only with computer models equipped with the HM65 chipset and a graphics subsystem with UMA video memory 636373 001 For use only with computer models equipped with the HM55 chipset and a graphics subsystem with 1024 MB of discrete video memory 636372 001 For use only with computer models equipped with the HM55 chipset and a graphics subsystem with 512 MB of...

Page 32: ...30 GHz processor 512 KB L2 cache 1066 MHz 3 2 GT sec single core 25 W 636634 001 Intel Core i7 2620M 2 70 GHz SC turbo up to 3 40 GHz processor 4 0 MB L3 cache dual core 35 W 631252 001 Intel Core i5 2540M 2 60 GHz SC turbo up to 3 30 GHz processor 3 0 MB L3 cache dual core 35 W 631255 001 Intel Core i5 2520M 2 50 GHz SC turbo up to 3 20 GHz processor 3 0 MB L3 cache dual core 35 W 631253 001 Inte...

Page 33: ...subsystem with UMA video memory 639463 001 For use only with computer models equipped with an Intel processor For use only with computer models equipped with the Intel HM65 or HM55 chipset and a graphics subsystem with discrete video memory and supports bus alive chip off BACO 654119 001 For use only with computer models equipped with the Intel HM65 or HM55 chipset and a graphics subsystem with UM...

Page 34: ... 640210 001 and 659878 001 DVD RW and CD RW Super Multi Double Layer Combo Drive with LightScribe 640209 001 and 659877 001 Optical drive bay space saver not illustrated 659617 001 24 WLAN module For use on all computer models Broadcom 4313 802 11b g n 1 1 WiFi and 2070 Bluetooth 2 1 EDR Combo adapter BT3 0 HS ready 600370 001 Ralink 5390GN 802 11b g n 1 1 WiFi Adapter 630703 001 Ralink RT3090BC4 ...

Page 35: ...Intel processor Atheros 9285G 802 11b g n 1 1 WiFi Adapter 518436 001 Intel Centrino Advanced N 6230 631956 001 Intel Centrino Wireless N 1000 593530 001 25 Service cover includes 2 captive screws secured by C clips available in the Plastics Kit spare part number 640216 001 Cable Kit Item Component Spare part number Cable Kit includes 640206 001 1 TouchPad cable 2 Hard drive connector cable 3 Opti...

Page 36: ...001 4 17 3 in HD LED BrightView display panel 641395 001 5 Display Hinge Kit includes left and right display hinges and brackets 640207 001 6 Display Cable Kit includes display panel cable and webcam microphone module cable 640205 001 7 Antenna Kit includes left and right wireless antenna cables and transceivers 640192 001 28 Chapter 3 Illustrated parts catalog ...

Page 37: ...200 001 In luminous rose finish 640199 001 In ocean drive finish 640198 001 In Pacific blue finish 640195 001 In pearl pink finish 640202 001 In pewter finish 640201 001 In Sonoma red finish 640194 001 In sweet purple finish 640196 001 Display Screw Kit not illustrated 640218 001 Display assembly subcomponents 29 ...

Page 38: ... rpm 637312 001 500 GB 7200 rpm 644685 001 320 GB 7200 rpm 645089 001 320 GB 5400 rpm 645086 001 250 GB 7200 rpm 645091 001 Hard Drive Hardware Kit includes 639444 001 2a Hard drive front isolator 2b Hard drive rear isolator 2c Hard drive shield 3 Optical drive includes bezel and bracket Blu ray ROM with LightScribe DVD R RW Super Multi Double Layer Drive 640210 001 and 659878 001 30 Chapter 3 Ill...

Page 39: ...AC adapter 90 W PFC RC V HP Smart AC adapter 609940 001 65 W RC V HP Smart AC adapter 609939 001 Power cord 3 pin black 1 83 m For use in Denmark 490371 081 For use in Europe 490371 021 For use in Israel 490371 BB1 For use in Italy 490371 061 For use in North America 490371 001 For use in South Africa 490371 AR1 For use in Switzerland 490371 111 For use in the United Kingdom and Singapore 490371 0...

Page 40: ...essor 537921 001 Bluetooth module NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is available using spare part number 602538 001 593127 001 Atheros AR8002WB 1NGB 802 11b g n 1 1 WiFi and Bluetooth 2 1 EDR Combo Adapter BT3 0 HS ready for use only with computer models equipped with an AMD processor 593530 001 Intel Centrino Wireless N 1...

Page 41: ...mal material 631255 001 Intel i5 2540M 2 60 GHz SC turbo up to 3 30 GHz processor 3 0 MB L3 cache dual core 35 W includes replacement thermal material 631956 001 Intel Centrino Advanced N 6230 WLAN module for use only on computer models equipped with an Intel processor 634433 001 Thermal Material Kit includes replacement thermal paste and pads 634687 001 AMD Phenom II P650 2 60 GHz processor 2 0 M...

Page 42: ...crete video memory includes replacement thermal material 636634 001 AMD V160 2 40 GHz processor 512 KB L2 cache 1066 MHz 3 2 GT sec single core 25 W includes replacement thermal material 636635 001 AMD Athlon II P360 2 30 GHz processor 1 0 MB L2 cache 1066 MHz 3 2GT sec dual core 25 W includes replacement thermal material 637189 001 System board for use only with computer models equipped with an I...

Page 43: ...oma red finish 640195 001 Display enclosure in Pacific blue finish 640196 001 Display enclosure in sweet purple finish 640197 001 Display enclosure in butter gold finish 640198 001 Display enclosure in ocean drive finish 640199 001 Display enclosure in luminous rose finish 640200 001 Display enclosure in charcoal gray finish 640201 001 Display enclosure in pewter finish 640202 001 Display enclosur...

Page 44: ...es keyboard cable 640208 BB1 Keyboard in black finish for use in Israel includes keyboard cable 640208 BG1 Keyboard in black finish for use in Switzerland includes keyboard cable 640208 DH1 Keyboard in black finish for use in Denmark Finland and Norway includes keyboard cable 640208 DJ1 Keyboard in black finish for use in Greece includes keyboard cable 640209 001 DVD RW and CD RW Super Multi Doubl...

Page 45: ...h computer models equipped with an Intel processor the HM65 chipset and a graphics subsystem with discrete video memory includes replacement thermal material 641394 001 Power connector cable 641395 001 17 3 in HD LED BrightView display panel 641396 001 Speaker Kit includes left and right speakers and cable 641399 001 Top cover in Pacific blue finish includes TouchPad and TouchPad cable 641400 001 ...

Page 46: ...e in Turkey includes keyboard cable 647630 171 Keyboard in silver finish for use in Saudi Arabia includes keyboard cable 647630 211 Keyboard in silver finish for use in Hungary includes keyboard cable 647630 221 Keyboard in silver finish for use in the Czech Republic includes keyboard cable 647630 251 Keyboard in silver finish for use in Russia includes keyboard cable 647630 261 Keyboard in silver...

Page 47: ...system with 1024 MB of discrete video memory and supports bus alive chip off BACO includes replacement thermal material 653337 001 Intel Pentium B940 TJ85 2 00 GHz processor 2 0 MB L3 cache dual core 35 W includes replacement thermal material 653338 001 Intel Pentium B950 TJ85 2 10 GHz processor 2 0 MB L3 cache dual core 35 W includes replacement thermal material 653339 001 Intel core i3 2330M 2 2...

Page 48: ...A video memory includes replacement thermal material 657325 001 Broadcom 4313GN 802 11b g n 1 1 WiFi and 20702 Bluetooth 4 0 Combo Adapter 659617 001 Optical drive bay space saver 659877 001 DVD RW and CD RW Super Multi Double Layer Combo Drive with LightScribe 659878 001 Blu ray ROM with LightScribe DVD R RW Super Multi Double Layer Drive 660773 001 System board for use only with computer models ...

Page 49: ...reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid da...

Page 50: ...ng an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic d...

Page 51: ...the following table shows how humidity affects the electrostatic voltage levels generated by different activities CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS fr...

Page 52: ...nd that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field...

Page 53: ...ance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance St...

Page 54: ...the service tag Item Description Function 1 Serial number s n This is an alphanumeric identifier that is unique to each product 2 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 3 Model description This is the alphanumeric identifier needed t...

Page 55: ...assembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from t...

Page 56: ...bs on the rear edge of the battery with the notches on the rear edge of the battery bay 2 Pivot the front edge of the battery down into the battery bay until it is seated The battery release latch will automatically lock into place 48 Chapter 4 Removal and replacement procedures ...

Page 57: ...n shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 Remove the optical drive 1 Loosen the two captive screws 1 that secure the service cover to the computer...

Page 58: ...l drive bracket position the optical drive with the rear panel toward you 7 Remove the two Phillips PM2 0 4 0 screws 1 that secure the bracket to the optical drive 8 Remove the optical drive bracket 2 Reverse this procedure to reassemble and install the optical drive 50 Chapter 4 Removal and replacement procedures ...

Page 59: ... 320 GB 5400 rpm 645086 001 250 GB 7200 rpm 645091 001 Before removing the hard drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cor...

Page 60: ...drive 4 If it is necessary to replace the hard drive connector cable 1 the hard drive isolators 2 or the shield 3 from the hard drive remove and replace the components Reverse this procedure to reassemble and install the mass storage device 52 Chapter 4 Removal and replacement procedures ...

Page 61: ...power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 5 Remove the service cover see Optical drive on page 49 Remove the RTC battery 1 Disconnect the RTC battery cable 1 from the system board 2 Slide the RTC battery 2 out from under the surface of the base enclosure 3 Remove the...

Page 62: ...s connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 5 Remove the service cover see Optical drive on page 49 Remove the memory module 1 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module T...

Page 63: ...with an Intel processor Atheros 9285G 802 11b g n 1 1 WiFi Adapter 518436 001 Intel Centrino Advanced N 6230 631956 001 Intel Centrino Wireless N 1000 593530 001 CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the m...

Page 64: ...odule to the system board The WLAN module tilts up 3 3 Remove the WLAN module by pulling the module away from the slot at an angle 4 NOTE The WLAN module is designed with a notch 5 to prevent incorrect installation into the WLAN module socket NOTE If the WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown i...

Page 65: ... For use in Israel 640208 BB1 For use in the United States 640208 001 For use in Italy 640208 061 Keyboard in silver finish For use in Belgium 647630 A41 For use in the Netherlands 647630 B31 For use in Bulgaria for use only with computer models equipped with an AMD processor 647630 261 For use in Portugal 647630 131 For use in Canada 647630 121 For use in Russia 647630 251 For use in the Czech Re...

Page 66: ...computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 5 Remove the service cover see Optical drive on page 49 Remove the keyboard 1 Remove the Phillips PM2 5 7 0 screw that secures the keyboard to the computer 2 Rest the computer on its left side 3 Open...

Page 67: ... the back of the keyboard until the keyboard disengages from the computer 5 Turn the computer right side up with the front toward you 6 Lift the rear edge of the keyboard and then swing the keyboard up and forward until it rests upside down on the palm rest Component replacement procedures 59 ...

Page 68: ... ZIF connector 1 to which the keyboard cable is attached and then disconnect the keyboard cable 2 from the system board 8 Remove the keyboard Reverse this procedure to install the keyboard 60 Chapter 4 Removal and replacement procedures ...

Page 69: ...s connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components Optical drive see Optical drive on page 49 Hard drive see Hard drive on page 51 Keyboard see Keyboard on page 57 When replacing the top cov...

Page 70: ...ont toward you 6 Open the computer 7 Release the ZIF connectors to which the following cables are attached and then disconnect the cables from the system board Power button board cable 1 included with the power button board spare part kit spare part number 640212 001 TouchPad cable 2 included in the Cable Kit spare part number 640206 001 TouchPad button board cable 3 included with the TouchPad but...

Page 71: ...ures the top cover to the computer 9 Lift the rear edge of the top cover 2 until the left and right sides disengage from the base enclosure 10 Remove the top cover 3 Reverse this procedure to install the top cover Component replacement procedures 63 ...

Page 72: ...nd then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components Optical drive see Optical drive on page 49 Hard drive see Hard drive on page 51 Keyboard see Keyboard on page 57 Top cover see Top cover on page 61 Remove the power button board 1 Turn the top cover upside down with the front toward you 2 Release the power button...

Page 73: ...5 Remove the power button board and cable by sliding the board up and to the right at an angle 4 Reverse this procedure to install the power button board and cable Component replacement procedures 65 ...

Page 74: ... battery see Battery on page 47 and then remove the following components Optical drive see Optical drive on page 49 Hard drive see Hard drive on page 51 Keyboard see Keyboard on page 57 Top cover see Top cover on page 61 Remove the TouchPad button board and cable 1 Turn the top cover upside down with the front toward you 2 Release the TouchPad board cable 1 and the TouchPad button board cable 2 fr...

Page 75: ...you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove...

Page 76: ... LED board cable 2 from the TouchPad button board 3 Release the TouchPad LED board cable from the clip 3 built into the top cover 4 Detach the TouchPad LED board 4 from the top cover The TouchPad LED board is attached to the top cover with double sided tape 5 Remove the TouchPad LED board and cable Reverse this procedure to install the TouchPad LED board and cable 68 Chapter 4 Removal and replacem...

Page 77: ...ibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components Optical drive see Optica...

Page 78: ...ure that secure the Bluetooth module and then remove the module 3 from the clips 3 If it is necessary to replace the Bluetooth module cable disconnect the cable from the Bluetooth module and replace it 70 Chapter 4 Removal and replacement procedures ...

Page 79: ...nnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components Optical drive see Optical drive on page 49 Hard drive see Hard drive on page 51 Keyboard see Keyboard on page 57 T...

Page 80: ...tlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components Optical drive see Optical drive on page 49 Hard drive see Hard drive on page 51 Keyboard see Keyboard on page 57 Top cover see Top cover on page 61 Remove the LED board 1 Release the ZIF connector 1 to which the LED board cable is connected and then disconn...

Page 81: ...4 Remove the LED board and cable by sliding the board 5 up and to the right at an angle Reverse this procedure to install the LED board and cable Component replacement procedures 73 ...

Page 82: ...r cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components Optical drive see Optical drive on page 49 Hard drive see Hard drive on page 51 Keyboard see Keyboard on page 57 Top cover see Top cover on page 61 Remove the USB board 1 Release the ZIF connector 1 to which the USB board cable is conne...

Page 83: ...ut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components Optical drive see Optical drive on page 49 Hard drive see Hard driv...

Page 84: ... system board 2 Release the power connector cable 2 from the clips 3 built into the base enclosure 3 Remove the power connector 4 from the clip 5 built into the base enclosure Reverse this procedure to install the power connector cable 76 Chapter 4 Removal and replacement procedures ...

Page 85: ...AMD Athlon Phenom Turion or V series processor and a graphics subsystem with 512 MB of discrete video memory 638854 001 For use only with computer models equipped with an AMD Athlon Phenom Turion or V series processor and a graphics subsystem with UMA video memory 638856 001 For use only with computer models equipped with an Intel processor For use only with computer models equipped with the Intel...

Page 86: ...gging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components Optical drive see Optical drive on page 49 Hard drive see Hard drive on page 51 RTC battery see RTC battery on page 53 WLAN module see WLAN module on page 55 Keyboard see Keyboard on page 57 Top cover see Top cover on page...

Page 87: ... Disconnect the power connector cable 1 from the system board 4 Release the ZIF connector to which the USB board cable is attached and then disconnect the USB cable 2 from the system board 5 Lift the right side of the system board 1 until it rests at an angle Component replacement procedures 79 ...

Page 88: ... thermal pad is used on the Southbridge chip 1 and the base enclosure heat sink 2 that services it The thermal material must be thoroughly cleaned from the surfaces of the system board and the heat sink attached to the base enclosure each time the system board is removed Replacement thermal material is included with all base enclosure and system board spare part kits 80 Chapter 4 Removal and repla...

Page 89: ...stem 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components Optical drive see Optical drive on page 49 Hard drive see Hard drive on page 51 Keyboard see Keyboard ...

Page 90: ...that secure the optical drive connector and then release the connector 4 from the clips 3 Remove the optical drive connector and cable Reverse this procedure to install the optical drive connector and cable 82 Chapter 4 Removal and replacement procedures ...

Page 91: ...nd a graphics subsystem with discrete video memory and supports bus alive chip off BACO 654119 001 For use only with computer models equipped with the Intel HM65 or HM55 chipset and a graphics subsystem with UMA video memory and supports bus alive chip off BACO 654120 001 For use only with computer models equipped with the HM65 chipset and a graphics subsystem with discrete video memory 641141 001...

Page 92: ...e the fan and heat sink 1 Turn the system board upside down with the fan toward you NOTE Steps 2 through 5 apply only to computer models equipped with a graphics subsystem with discrete memory See steps 6 through 8 for fan and heat sink removal information for computer models equipped with a graphics subsystem with UMA memory 2 Disconnect the fan cable 1 from the system board 3 Loosen the captive ...

Page 93: ...stration shows the fan and heat sink being removed from a computer model equipped with an Intel processor and a graphics subsystem with discrete memory NOTE Steps 6 through 8 apply only to computer models equipped with a graphics subsystem with UMA memory See steps 2 through 5 for fan and heat sink removal information for computer models equipped with a graphics subsystem with discrete memory Comp...

Page 94: ...ted between the heat sink and system board components it may be necessary to move the heat sink from side to side to detach it 8 Remove the fan and heat sink 3 NOTE The following illustration shows the fan and heat sink removal process on a computer model equipped with an AMD processor and a graphics subsystem with UMA memory NOTE The following illustration shows the fan and heat sink removal proc...

Page 95: ... and a graphics subsystem with discrete memory Thermal paste is used on the processor 1 and the heat sink section 2 that services it A thermal pad is used on the Northbridge chip 3 and the heat sink section 4 that services it A thermal pad is used on the graphics subsystem chip 5 and the heat sink section 6 that services it NOTE The following illustration shows the replacement thermal material loc...

Page 96: ... section 2 that services them A thermal pad is used on the graphics subsystem chip 3 and the heat sink section 4 that services it NOTE The following illustration shows the replacement thermal material locations on a computer model equipped with an Intel processor and a graphics subsystem with UMA memory Thermal paste is used on the processor 1 and Northbridge chip and the heat sink section 2 that ...

Page 97: ...s PM2 0 3 0 screws 1 that secure the fan to the heat sink b Release the two clips 2 that secure the fan to the heat sink c Remove the fan 3 from the heat sink Reverse this procedure to reassemble and install the fan and heat sink Component replacement procedures 89 ...

Page 98: ...0 MB L2 cache 1333 MHz 3 6GT sec dual core 35 W 635494 001 AMD Phenom II P960 1 80 GHz processor 2 0 MB L2 cache 1066 MHz 3 6GT sec quad core 25 W 634689 001 AMD Phenom II P860 2 00 GHz processor 1 5 MB L2 cache 1333 MHz 3 6GT sec triple core 25 W 634688 001 AMD Phenom II P650 2 60 GHz processor 2 0 MB L2 cache 1066 MHz 3 6GT sec triple core 25 W 634687 001 AMD Turion II P560 2 50 GHz processor 2 ...

Page 99: ... processor 3 0 MB L3 cache dual core 35 W 635500 001 Before removing the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord f...

Page 100: ...n the processor socket when you install the processor NOTE The following illustration shows the processor removal process on a computer model equipped with an AMD processor NOTE The following illustration shows the processor removal process on a computer model equipped with an Intel processor 92 Chapter 4 Removal and replacement procedures ...

Page 101: ...ish 640220 001 In sweet purple finish 640222 001 Before removing the display assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cor...

Page 102: ... enclosure CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 3 Remove the three Phillips PM2 5 6 0 screws 3 that secure the display assembly to the computer 4 Remove the display assembly 4 94 Chapter 4 Removal and replacement procedures ...

Page 103: ...s of the top edge 1 the left and right sides 2 and the bottom edge 3 of the display bezel until the bezel disengages from the display enclosure c Remove the display bezel 4 The display bezel is available using spare part number 640204 001 6 If it is necessary to replace the webcam microphone module a Detach and release the webcam microphone module 1 as far as the webcam microphone module cable all...

Page 104: ...dule is available using spare part number 637197 001 7 If it is necessary to replace the hinge covers a Remove the two Phillips PM2 5 6 0 1 screws that secure the hinge covers to the display enclosure b Remove the hinge covers 2 The hinge covers are available using spare part number 643698 001 96 Chapter 4 Removal and replacement procedures ...

Page 105: ...the four Phillips PM2 5 6 0 screws that secure the display panel to the display enclosure b Lift the top edge of the display panel and then swing it up and forward until it rests upside down in front of the display enclosure Component replacement procedures 97 ...

Page 106: ...nel cable 2 from the display panel d Remove the display panel The display panel is available using spare part number 641395 001 9 If it is necessary to replace the display hinges a Remove the four Phillips PM2 0 3 0 screws 1 that secure the display hinges to the display panel 98 Chapter 4 Removal and replacement procedures ...

Page 107: ...built into the display enclosure c Remove the display panel cable 3 The display panel cable includes the webcam microphone module cable and is available in the Display Cable Kit spare part number 640205 001 11 If it is necessary to replace the wireless antenna cables and transceivers a Release the wireless antenna transceivers 1 from the display enclosure The wireless antenna transceivers are atta...

Page 108: ... transceivers 3 The wireless antenna cables and transceivers are available in the Antenna Kit spare part number 640192 001 Reverse this procedure to reassemble and install the display assembly 100 Chapter 4 Removal and replacement procedures ...

Page 109: ...ted to a USB port can be used with Setup Utility only if USB legacy support is enabled To start Setup Utility follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Setup Utility Changing the language of Setup Utility 1 Start Setup Utility 2 Use the arrow keys to sele...

Page 110: ...ter Setup Utility To exit Setup Utility menus choose one of the following methods To exit Setup Utility menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions or Use the tab key and the arrow keys to select File Ignore Changes and Exit and then press enter To save your changes and exit Setup Utility menus click the Sa...

Page 111: ...the computer restarts NOTE Your password settings and security settings are not changed when you restore the factory settings Exiting Setup Utility To exit Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit Exit Saving Changes and then press enter To exit Setup Utilit...

Page 112: ...al power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Windows 7 Select Start Help and Support Maintain Windows XP Select Start Help and Support and then...

Page 113: ...his test analyzes the main computer components that are required to start the computer Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect Hard disk test This test analyzes the physical condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to mov...

Page 114: ...or 4 74 A Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates we...

Page 115: ...olors Up to 16 8 million Contrast ratio 200 1 typical Brightness 180 nits typical Pixel resolution Pitch 0 197 0 197 mm Format 1600 900 Configuration RGB vertical stripe Backlight LED Character display 80 25 Total power consumption varies by display 2 0 W Viewing angle 65 horizontal 50 vertical typical 17 3 inch display specifications 107 ...

Page 116: ...A security ATA security Seek times typical read including setting Single track 2 0 ms 1 5 ms 1 5 ms 1 5 ms 1 5 ms Average read write 12 16 ms 12 13 ms 11 13 ms 11 13 ms 11 13 ms Maximum 21 ms 24 ms 22 ms 22 ms 22 ms Logical blocks 1 465 149 16 8 1 250 263 72 8 976 773 168 628 142 448 488 397 168 Disk rotational speed 5400 rpm 5400 rpm 7200 and 5400 rpm 7200 and 5400 rpm 7200 and 5400 rpm Operating...

Page 117: ...overy Manager HP recommends that you use this software to create either a set of recovery discs or a recovery flash drive immediately after software setup If for some other reason you need to restore your system this can be achieved using the HP Recovery partition select models only without the need for recovery discs or a recovery flash drive To check for the presence of a recovery partition clic...

Page 118: ...ical drive it must be connected directly to a USB port on the computer not to a USB port on an external device such as a USB hub Guidelines Purchase high quality DVD R DVD R DVD R DL or DVD R DL discs NOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the Recovery Manager software the computer must be connected to AC power duri...

Page 119: ...ing Recovery Manager Recovery Manager restores only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Restoring using the dedicated recovery partition select models only When using the dedicated recovery partition there is an option to back up pictures ...

Page 120: ...3 Press f9 at system bootup 4 Select the optical drive or the flash drive 5 Follow the on screen instructions Changing the computer boot order To change the boot order for recovery discs 1 Restart the computer 2 Press esc while the computer is restarting and then press f9 for boot options 3 Select Internal CD DVD ROM Drive from the boot options window To change the boot order for recovery flash dr...

Page 121: ...riodically Before the computer is repaired or restored Before you add or modify hardware or software Guidelines Create system restore points using the Windows System Restore feature and periodically copy them to an optical disc or an external hard drive For more information on using system restore points refer to Using Windows system restore points Store personal files in the Documents library and...

Page 122: ...anging Windows settings Refer to Help and Support for more information Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since ...

Page 123: ...estore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 Select Start Control Panel System and Security System 2 In the left pane click System Protection 3 Click the System Protection tab 4 Click System Restore 5 Follow the on screen instructions Backing up and recovering your information 11...

Page 124: ...uirements are applicable to all countries and regions the length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used the power cord sets must have a minimum current capacity of 10 amps and a nominal voltage r...

Page 125: ...st be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 the appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard...

Page 126: ...ndle them carefully NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiai org This sect...

Page 127: ...ws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Display 119 ...

Page 128: ...y to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 120 Chapter 9 Recycling ...

Page 129: ...he backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up 15 Remove the backlight cables 1 from the clip 2 in the display panel 16 Turn the display panel upside down Display 121 ...

Page 130: ...the backlight to avoid damaging this component and causing exposure to the mercury 18 Remove the backlight from the backlight frame 19 Disconnect the display cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 122 Chapter 9 Recycling ...

Page 131: ...22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight Display 123 ...

Page 132: ...e considerations 41 caps lock light 12 chipset product description 3 components bottom 17 button 10 display 14 front 15 keys 11 left side 15 lights 12 right side 16 TouchPad 13 computer feet locations 47 spare part number 25 35 47 computer major components 19 computer specifications 106 connectors service considerations 41 D Digital Media Slot 16 display components 14 specifications 107 subcompone...

Page 133: ...omponents 11 keyboard product description 7 removal 57 spare part numbers 20 35 36 38 57 keys Action 11 esc 11 fn 11 numeric keypad 11 Windows applications 11 Windows logo 11 L LED board removal 72 spare part number 25 36 72 left side components 15 light components 12 lights AC adapter 16 caps lock 12 drive 16 optical drive 16 power 12 16 TouchPad 12 13 webcam 14 wireless 12 M mass storage device ...

Page 134: ...iption 7 service considerations cables 41 connectors 41 plastic parts 41 service cover removal 49 spare part number 27 49 service tag 18 46 serviceability product description 8 Setup Utility BIOS 101 Speaker Kit spare part number 22 37 71 speakers locations 15 removal 71 spare part number 22 37 71 specifications computer 106 display 107 hard drive 108 system board removal 77 spare part numbers 22 ...