HP Pavilion ZE4000, Startup Manual

8

Startup Guide

Troubleshooting and Maintenance ............................................................................... 41

Troubleshooting Techniques....................................................................................... 42

Display Problems .................................................................................................. 42
Hard Disk Drive Problems .................................................................................... 43
Keyboard and Pointing Device Problems ............................................................. 43
Performance Problems .......................................................................................... 44
Power and Battery Problems................................................................................. 44
Startup Problems ................................................................................................... 45

Testing the Hardware.................................................................................................. 46

To run the e-Diagtools diagnostic test .................................................................. 46

Configuring the Computer .......................................................................................... 48

To run the BIOS Setup utility ............................................................................... 48

Reinstalling and Updating Software ........................................................................... 49

To recover the factory installation of your hard disk ............................................ 49

HP Support and Service................................................................................................. 51

Getting Assistance for Your Computer....................................................................... 52

To get help from the Web ..................................................................................... 52
To contact HP for support or service .................................................................... 52
To receive repair service ....................................................................................... 55
To prepare your computer for shipment................................................................ 56

Hewlett-Packard Limited Warranty Statement ........................................................... 57

Reference Information ................................................................................................... 59

Hardware Specifications ............................................................................................. 60
Safety Information ...................................................................................................... 64

Power Cords.......................................................................................................... 64
Ergonomics ........................................................................................................... 65
Battery Safety........................................................................................................ 65
Laser Safety........................................................................................................... 66
LED Safety............................................................................................................ 66
Exposure to Radio Frequency Radiation............................................................... 67

Regulatory Information............................................................................................... 68

U.S.A..................................................................................................................... 68
Canada................................................................................................................... 69
European Union .................................................................................................... 70
Japan ..................................................................................................................... 71
Russia .................................................................................................................... 72
International .......................................................................................................... 72

Index ................................................................................................................................ 75