NOTE:
If aligning the printer does not solve this print quality issue, contact
HP support for service.
8.
Clean the ink cartridges if you see streaking, fading, or ragged text on the print quality
report.
To clean the cartridges from the software
a
. Load letter or A4 unused plain white paper into the input tray.
b
. In the HP Solution Center, click
Settings
.
c
. In the
Print Settings
area, click
Printer Toolbox
.
d
. Click the
Device Services
tab.
e
. Click
Clean the printhead
.
f
. Follow the prompts until you are satisfied with the quality of the output, and then
click
Done
.
There are several levels of cleaning, and a new test page prints after each level.
Each stage lasts about two minutes, uses one sheet of paper, and uses an
increasing amount of ink. After each stage, review the quality of the test page.
You should only initiate the next phase of cleaning if the test page still shows
streaks or fading.
If print quality still seems poor after you complete both stages of cleaning, try
aligning the printer. If print quality problems persist after cleaning and aligning,
contact HP support.
9.
If the print quality report has alignment errors such as crooked vertical lines, align the
printer.
To align the printer
a
. Load letter or A4 unused plain white paper into the input tray.
b
. Press
Setup
.
c
. Press the down arrow button to highlight
Tools
, and then press
OK
.
d
. Press the down arrow button to highlight
Align Printer
, and then press
OK
.
The printer prints a test page, aligns the printhead, and calibrates the printer.
10.
Look at the large text above the alignment pattern. The type should be sharp and
clear.
Figure 12-10 Sample text area - expected result
If the text is uneven and ragged at one end, and a new black cartridge was just
installed, the automatic device servicing routines may solve the problem in a day or
so.
Chapter 12
Solve a problem
Summary of Contents for Photosmart Premium Fax e-All-in-One Printer - C410
Page 1: ...HP Photosmart Premium Fax C410 series Downloaded from ManualsPrinter com Manuals ...
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Page 8: ...Chapter 2 6 How do I How do I Downloaded from ManualsPrinter com Manuals ...
Page 52: ...Chapter 5 50 Paper basics Paper basics Downloaded from ManualsPrinter com Manuals ...
Page 74: ...Chapter 6 72 Print Print Downloaded from ManualsPrinter com Manuals ...
Page 88: ...Chapter 8 86 Copy Copy Downloaded from ManualsPrinter com Manuals ...
Page 96: ...Chapter 9 94 Fax Fax Downloaded from ManualsPrinter com Manuals ...
Page 100: ...Chapter 10 98 Save photos Save photos Downloaded from ManualsPrinter com Manuals ...
Page 259: ...Japan safety statement 257 Technical information Downloaded from ManualsPrinter com Manuals ...
Page 264: ...262 Index Downloaded from ManualsPrinter com Manuals ...