Previously used genuine HP cartridge
Solution:
Check the print quality of the current print job. If it is not satisfactory, try
cleaning the printhead to see if that improves the quality.
To clean the printhead from the control panel
1.
Press
Setup
.
2.
Press the down arrow button to highlight
Tools
, and then press
OK
.
3.
Press the down arrow button to highlight
Clean Printhead
, and then press
OK
.
The product cleans the printhead.
4.
Press any button to return to the
Tools
menu.
Follow the prompts on the display or computer screen to continue.
NOTE:
HP recommends that you do not leave the ink cartridge outside of the
printer for an extended period of time. If a used cartridge is installed, check the
print quality. If it is not satisfactory, run the cleaning procedure from the toolbox.
Cause:
The genuine HP ink cartridge was previously used in some other product.
Printhead appears to be missing or damaged
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Reinstall the printhead and cartridges
•
Solution 2: Contact HP support
Solution 1: Reinstall the printhead and cartridges
Solution:
Check to make sure the printhead and the cartridges are installed.
To reinstall the printhead
1.
Make sure that the product is turned on.
2.
Open the ink cartridge door.
Chapter 12
Solve a problem
Summary of Contents for Photosmart Premium Fax e-All-in-One Printer - C410
Page 1: ...HP Photosmart Premium Fax C410 series Downloaded from ManualsPrinter com Manuals ...
Page 2: ...Downloaded from ManualsPrinter com Manuals ...
Page 8: ...Chapter 2 6 How do I How do I Downloaded from ManualsPrinter com Manuals ...
Page 52: ...Chapter 5 50 Paper basics Paper basics Downloaded from ManualsPrinter com Manuals ...
Page 74: ...Chapter 6 72 Print Print Downloaded from ManualsPrinter com Manuals ...
Page 88: ...Chapter 8 86 Copy Copy Downloaded from ManualsPrinter com Manuals ...
Page 96: ...Chapter 9 94 Fax Fax Downloaded from ManualsPrinter com Manuals ...
Page 100: ...Chapter 10 98 Save photos Save photos Downloaded from ManualsPrinter com Manuals ...
Page 259: ...Japan safety statement 257 Technical information Downloaded from ManualsPrinter com Manuals ...
Page 264: ...262 Index Downloaded from ManualsPrinter com Manuals ...