HP Presario CQ42-300 - Notebook PC, Manual

Page 1: ...Notebook Essentials ...

Page 2: ...rial errors or omissions contained herein Part number 594156 002 User Guides HP is committed to reducing the environmental impact of our products As part of this effort we provide user guides and learning centers on your computer hard drive in Help and Support Additional support and updates to the user guides are available on the Web Windows Users Linux Users Subscription Services for Business Not...

Page 3: ...ting Customer Support If the information provided in your User Guide or Learning Center does not address your questions you can contact HP Customer Support at www hp com go contactHP Here you can Chat online with an HP technician When technical support chat is not available in a particular language it is available in English E mail HP Customer Support Find HP Customer Support worldwide telephone n...

Page 4: ...ranty is not provided in printed format you may request a printed copy from www hp com go orderdocuments or write to North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 Please include your pro...

Page 5: ...safely 8 Connecting to the Internet 9 Choosing the type of Internet access available 9 Choosing an ISP 10 Connecting to an existing wireless network 11 Setting up a wireless network 11 Step 1 Purchase high speed Internet service 12 Step 2 Purchase and install a wireless router 12 Step 3 Configure the computer to connect to the wireless network 12 Connecting to a wired network 13 Installing additio...

Page 6: ...ry Creating recovery discs 21 Backing up your information 22 Using Windows Backup and Restore 23 Using system restore points 23 Performing a recovery 24 Recovering using the recovery discs 24 Recovering using the partition on the hard drive 25 Appendix B Specifications Operating environment 27 Input power 27 Appendix C Routine care Cleaning the display 29 Cleaning the TouchPad and keyboard 29 Trav...

Page 7: ...ral new program and feature enhancements such as Faster startup Updated Wi Fi network controls Customizable taskbar Fewer pop ups and notifications Support for more multimedia formats To move the pointer slide your finger across the TouchPad surface in the direction you want the pointer to go Use the TouchPad s lower left and right buttons like the corresponding buttons on an external mouse To scr...

Page 8: ...omponents and specifications How to help safeguard the computer How to get the best performance from the battery How to set up a wireless network User guides and regulatory and safety information are provided on the computer and are available through Help and Support To access the user guides in Help and Support click Start click Help and Support and then click User Guides User guides for select m...

Page 9: ...the left pane click Device Manager You can also use Device Manager to add hardware or modify device configurations Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information ...

Page 10: ......

Page 11: ...r computer may look slightly different from the illustration in this section Identifying the Windows desktop features Icon Name Description Norton Internet Security Displays the status of Norton Internet Security antivirus software Synaptics Pointing Devices Opens the Mouse Properties window Intel Graphics Media Accelerator Driver for Mobile Opens the Intel Graphics window HP Wireless Assistant se...

Page 12: ...he status of HP Connection Manager and opens the HP Connection Manager window Battery Meter Displays the current power status and opens the Battery Meter window Network status Displays the status of your network connection Wireless network status Displays the status of your wireless network connection and opens the Wireless Network Connection window Volume Control Opens the Volume Control window I...

Page 13: ...grams or utilities or cause them to function abnormally Antivirus software can detect computer viruses destroy them and in most cases repair damage they have caused To provide ongoing protection against newly discovered viruses antivirus software must be kept up to date Norton Internet Security is preinstalled on the computer Your version of Norton Internet Security includes 60 days of free update...

Page 14: ...ovide surge protection on the modem cable that connects the modem to a telephone line Telephone line surge protectors are commonly available from computer or electronics retailers in many regions Using the computer safely ÅWARNING To reduce the risk of electric shock or damage to your equipment observe these practices Plug the power cord into an AC outlet that is easily accessible at all times Dis...

Page 15: ... the Regulatory Safety and Environmental Notices To access the notices click Start click Help and Support and then click User Guides or refer to the User Guides disc included with some models Internet hardware and software features vary depending on computer model and your location Choosing the type of Internet access available The computer supports 2 types of Internet access Wireless For mobile I...

Page 16: ...which you purchased the computer the icons may be displayed either individually on the Windows desktop or grouped in a desktop folder named Online Services To set up a new Internet account or configure the computer to use an existing account double click an icon and then follow the instructions on the screen Using the Windows Connect to the Internet wizard You can use the Windows Connect to the In...

Page 17: ...N using a wireless computer To set up a wireless network and to connect to the Internet you need the following equipment A broadband modem either DSL or cable and high speed Internet service purchased from an Internet service provider ISP A wireless router purchased separately Your new wireless computer The illustration shows an example of a completed wireless network installation that is connecte...

Page 18: ...ing the wireless action key refer to the Notebook PC User Guide in Help and Support 2 During the router installation the router manufacturer s software allows you to change the network name SSID and enable security to protect the privacy of your wireless network Many routers are shipped with a default network name and with security disabled If you change the default network name or enable security...

Page 19: ...RJ 11 modem cable not included with the computer or an RJ 45 network cable not included with the computer If the cable contains noise suppression circuitry 1 which prevents interference from TV and radio reception orient the circuitry end of the cable 2 toward the computer To connect the cable ÅWARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem or tele...

Page 20: ...en instructions Software on disc To install software from a disc follow these steps 1 Insert the disc into your optical drive 2 When the installation wizard opens follow the on screen instructions Restart the computer if you are prompted to do so For details about using the software provided with the computer refer to the software manufacturer s instructions which may be provided with the software...

Page 21: ...are unable to turn off the computer with these steps try the following emergency shutdown procedures in the sequence provided until shutdown occurs ÄCAUTION Emergency shutdown procedures result in the loss of unsaved information Press ctrl alt delete Then in the lower right corner of the screen click the Shut Down button Press and hold the power button for at least 5 seconds Disconnect the compute...

Page 22: ......

Page 23: ... is running on battery power or is plugged into an external power source other than an AC outlet plug the computer into an AC outlet using the AC adapter Be sure that the power cord and AC adapter connections are secure The computer screen is blank If the screen is blank but you have not turned off the computer one or more of these settings may be the cause The computer may be in the Sleep state o...

Page 24: ...ss and hold the power button for at least 5 seconds Disconnect the computer from external power and remove the battery The computer is unusually warm It is normal for the computer to feel warm to the touch while it is in use But if the computer feels unusually warm it may be overheating because a vent is blocked If you suspect that the computer is overheating allow the computer to cool to room tem...

Page 25: ...he IT administrator Select Start click Control Panel click Network and Internet click Network and Sharing Center click Troubleshoot problems and then follow the on screen instructions Be sure that the wireless light on your computer is on white If the wireless light is amber press the wireless action key f12 to turn the wireless connection on Be sure that the computer wireless antennas are free fr...

Page 26: ......

Page 27: ...efore creating recovery discs You will need high quality DVD R DVD R or CD R discs All these discs are purchased separately DVDs have a much higher storage capacity than CDs If you use CDs up to 20 discs may be required whereas only a few DVDs are required Read write discs such as CD RW and DVD RW and double layer DVD R discs are not compatible with the Recovery Manager software The computer must ...

Page 28: ...ersonal files in the Documents library and back up this folder periodically Back up templates stored in their associated programs Save the customized settings in a window toolbar or menu bar by taking a screen shot of the settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste the image into a word processing document a Display the screen b C...

Page 29: ...ting a system restore point A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes made to your system Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore po...

Page 30: ...ated recovery partition select models only on the hard drive However if your computer includes a solid state drive SSD you may not have a recovery partition If that is the case recovery discs have been included with your computer Use these discs to recover your operating system and software Windows has its own built in repair features such as System Restore If you have not already tried these feat...

Page 31: ...ve a partition Use these discs to recover your operating system and software To restore the system from the partition follow these steps 1 Access Recovery Manager in either of the following ways Click Start click All Programs click Recovery Manager and then click Recovery Manager or a Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is display...

Page 32: ......

Page 33: ... HP for use with this computer The AC power source must be rated at 100 240 V 50 60 Hz The computer is capable of accepting DC power within the following specifications The computer operating voltage and current as well as the adapter wattage can be found on the system regulatory label inside the battery bay Operating environment Factor Metric U S Temperature Operating 5 C to 35 C 41 F to 95 F Non...

Page 34: ......

Page 35: ... surface Clean the keyboard regularly to prevent keys from sticking and to remove dust lint and particles that can become trapped beneath the keys A can of compressed air with a straw extension can be used to blow air around and under the keys to loosen and remove debris For best results follow these traveling and shipping tips Prepare the computer for traveling or shipping 1 Back up your informat...

Page 36: ...ckaging and label the package FRAGILE If the computer has a wireless device or a cell phone device installed such as an 802 11b g a Global System for Mobile Communications GSM or a General Packet Radio Service GPRS device the use of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives and in hazardous locations If you are un...

Page 37: ...d Support 2 user guides 2 D devices external troubleshooting 19 dial up Internet access 9 display cleaning 27 switching image 17 E electric shock 8 emergency shutdown procedures 15 18 environmental specifications 25 external devices troubleshooting 19 F firewalls 8 full system recovery 21 H hardware identifying 2 installing 14 Help and Support 2 Hibernation 17 HP Recovery Manager 21 humidity speci...

Page 38: ...15 Sleep 17 software antivirus 7 identifying 2 installing 14 safeguarding information 21 troubleshooting 18 updating 6 14 solid state drive SSD 24 25 specifications altitude 25 humidity 25 input power 25 operating environment 25 temperature 25 startup problems troubleshooting 17 surge protection 8 system recovery 21 24 system restore points 21 23 T temperature safety considerations 9 18 specificat...

Page 39: ...dows Connect to the Internet wizard 10 Windows desktop identifying 5 wired network connection 13 wireless Internet access 9 wireless network connection 11 wireless network problems troubleshooting 19 work habits 8 workstation setup 8 ...