HP Presario CQ56-100 - Notebook PC, User Manual

Page 1: ...HP Notebook User Guide ...

Page 2: ...Number 621596 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer To obtain the latest information in this guide go to the HP website at http www hp com support Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound by the terms of th...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...iv Safety warning notice ...

Page 5: ...ifying wireless and network status icons 16 Creating a wireless connection 16 Turning wireless devices on and off 16 Using the wireless button 16 Using the operating system controls 16 Using a WLAN 16 Connecting to an existing WLAN 17 Setting up a new WLAN 17 Protecting your WLAN 18 Roaming to another network 18 Using Bluetooth wireless devices select models only 19 Connecting to a local area netw...

Page 6: ...agement settings 30 Using battery power 30 Displaying the remaining battery charge 31 Inserting or removing the battery 32 Charging a battery 33 Maximizing battery life 34 Managing low battery levels 34 Identifying low battery levels 34 Resolving a low battery level 35 Resolving a low battery level when external power is available 35 Resolving a low battery level when a charged battery is availabl...

Page 7: ... Security Protecting the computer 51 Using passwords 51 Setting passwords in the operating system 52 11 Backup and Recovery Performing a system recovery 54 Backing up your information 55 12 Setup Utility BIOS Starting Setup Utility 56 Using Setup Utility 56 Changing the language of Setup Utility 56 Navigating and selecting in Setup Utility 56 Displaying system information 57 Restoring factory defa...

Page 8: ...er does not detect the optical drive 61 A disc does not play 61 A movie is not visible on an external display 61 The process of burning a disc does not begin or it stops before completion 62 Contacting customer support 62 Labels 63 Appendix B Routine care Cleaning the display 65 Cleaning the TouchPad and keyboard 66 Appendix C Specifications Input power 67 Operating environment 67 Appendix D Elect...

Page 9: ...n the manufacturer s website Update programs and drivers Update your programs and drivers with the latest versions on a regular basis When your computer is registered it will automatically be updated with the latest versions When you register you can choose to receive automatic notifications when updates become available The automatic notifications for operating system updates are available for 90...

Page 10: ...go orderdocuments Warranty information You may find the expressly provided HP Limited Warranty applicable to your product located with the electronic guides on your computer and or on the CD DVD provided in the box Some countries regions may provide a printed HP Limited Warranty in the box In countries regions where the warranty is not provided in printed format you may request a printed copy at h...

Page 11: ...2 Getting to know your computer Top Right side Left side Display Wireless antennas Bottom Additional hardware 3 ...

Page 12: ...ernal mouse 4 Right TouchPad button Press the right side of the TouchPad button to execute functions performed by the right button on an external mouse There is an unmarked scroll zone inside the right edge of the TouchPad To scroll up and down using the TouchPad vertical scroll zone slide your finger up or down inside the right edge of the TouchPad For more information about TouchPad features ref...

Page 13: ...ock is on 3 Power light On The computer is on Blinking The computer is in the Suspend state Off The computer is off or in Hibernation 4 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off Top 5 ...

Page 14: ...briefly to initiate Suspend When the computer is in the Suspend state press the button briefly to exit Suspend When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and operating system shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power s...

Page 15: ...Web browser key Launches your default web browser 4 Print key Sends the currently active document to the default printer 5 Calculator key Launches the calculator application 6 Start menu key Displays the Linux Start menu 7 Application key Displays a shortcut menu for items where the cursor is positioned 8 Action keys Execute frequently used system actions Refer to Using the keyboard on page 21 for...

Page 16: ...ional USB device 4 AC adapter light Blinking white The computer is in the Suspend state White The computer is connected to external power Amber The computer is charging Off The computer is not connected to external power 5 Power connector Connects an AC adapter 6 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it...

Page 17: ...le 4 USB ports 2 Connect an optional USB device 5 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 6 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headp...

Page 18: ...n 1 Internal microphone select models only Records sound 2 Webcam select models only Records video and captures still photographs 3 Webcam light select models only On The webcam is in use 10 Chapter 2 Getting to know your computer ...

Page 19: ... outside of the computer NOTE For optimal transmission keep the areas immediately around the antennas shown in the previous illustration free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help Wireless antennas 11 ...

Page 20: ...matically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 Battery release latch Releases the battery from the battery bay 4 Memory module compartment Contains the two memory module slots 5 Hard drive bay Holds the hard drive 12 Chapter 2 Getting to know your computer ...

Page 21: ... Connects an AC adapter to an AC outlet 2 AC adapter Converts AC power to DC power 3 Battery Powers the computer when the computer is not plugged into external power Batteries and power cords vary in appearance by region and country Additional hardware 13 ...

Page 22: ...lowing types of Internet access Wireless For mobile Internet access you can use a wireless connection Refer to Connecting to an existing WLAN on page 17 or Setting up a new WLAN on page 17 Wired You can access the Internet by connecting to a wired network For information on connecting to a wired network refer to Connecting to a local area network LAN on page 19 NOTE Internet hardware and software ...

Page 23: ...rchase Internet service and a modem The ISP can help set up the modem install a network cable to connect your wireless computer to the modem and test the Internet service NOTE Your ISP will give you a user ID and password to access the Internet Record this information and store it in a safe place Using an Internet service provider ISP 15 ...

Page 24: ...wireless network controller and the Bluetooth controller off or on simultaneously They can be controlled individually through Control Center or Setup Utility NOTE Refer to Getting to know your computer on page 3 for information on identifying the location of the wireless button on your computer Using the operating system controls To enable or disable a wireless and or wired network device 1 Right ...

Page 25: ...den you are out of range of a wireless router or access point If you do not see the network you want to connect to right click the Network Connection icon in the notification area at the far right of the taskbar and click Edit Connections Setting up a new WLAN Required equipment A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider ISP ...

Page 26: ...work and discards any suspicious items Firewalls are available in both software and hardware Some networks use a combination of both types Wireless encryption Wi Fi Protected Access WPA and WPA2 encrypts and decrypts data transmitted over the network WPA uses Temporal Key Integrity Protocol TKIP to dynamically generate a new key for every packet It also generates different sets of keys for each co...

Page 27: ...he operating system Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information on configuring and using Bluetooth devices refer to the Bluetooth software Help Connecting to a local area network LAN Connecting to a local area network LAN requires an 8 pin RJ 45 network cable purchased separately If the network cable c...

Page 28: ...her end of the cable into a network wall jack 2 WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem or telephone cable into the RJ 45 network jack 20 Chapter 3 Networking ...

Page 29: ...tivate the assigned function NOTE Depending on the program you are using pressing fn 1 and one of the action keys 2 opens a specific shortcut menu within that program The action key feature is enabled at the factory If you disable this feature in the Setup Utility you will need to press fn and an action key to activate the assigned function refer to Setup Utility BIOS on page 56 Function Action ke...

Page 30: ...y can also alternate images among other devices that are receiving video information from the computer Press f5 to play the previous track of a CD Press f6 to play pause or resume a track of an audio CD Press f7 to stop the audio playback of a CD Press f8 to play the next track of an audio CD Press and hold f9 to decrease speaker volume incrementally Press and hold f10 to increase speaker volume i...

Page 31: ...ines NOTE If you are using the TouchPad to move the pointer you must lift your finger off the TouchPad before moving it to the scroll zone Simply sliding your finger from the TouchPad to the scroll zone does not activate the scrolling function NOTE In addition to the pointing devices included with your computer you can use an external USB mouse purchased separately by connecting it to one of the U...

Page 32: ...s or keys Optical drive Using the media activity controls Depending on your computer model you may have the following media activity controls that allow you to play pause fast forward or rewind a media file Media buttons Media hotkeys Media action keys NOTE Refer to Getting to know your computer on page 3 and Pointing devices and keyboard on page 21 for information about your computer s media acti...

Page 33: ...riety of audio features Play music Record sound Download music from the Internet Create multimedia presentations Transmit sound and images with instant messaging programs Stream radio programs select models only Create or burn audio CDs Audio 25 ...

Page 34: ... each sound To check the recording functions of the computer follow these steps 1 Select Computer Control Center 2 Click the Devices tab and then click the Test button next to Sound capture NOTE For best results when recording speak directly into the microphone and record sound in a setting free of background noise To confirm or change the audio settings on your computer right click the Sound icon...

Page 35: ...og display interface that connects an external VGA display device such as an external VGA monitor or a VGA projector to the computer To connect a VGA display device connect the device cable to the external monitor port NOTE Press f4 to switch the image between the display devices connected to the computer Video 27 ...

Page 36: ... connect to a USB port When the computer will be unused and disconnected from external power for an extended period To shut down the computer follow these steps NOTE If the computer is in the Suspend state or in Hibernation you must first exit Suspend or Hibernation before shut down is possible 1 Save your work and close all open programs 2 Select Computer Shutdown Shut Down If the computer is unr...

Page 37: ...computer is in the Suspend state or in Hibernation Initiating and exiting Suspend The system is set at the factory to initiate Suspend after a period of inactivity when running on battery power or external power Power settings and timeouts can be changed using Power Management in Control Center With the computer on you can initiate Suspend in any of the following ways Briefly press the power butto...

Page 38: ...formance You can customize power management settings Viewing the current power management settings Right click the Power icon in the notification area at the far right of the taskbar and then click Preferences Changing the current power management settings 1 Right click the Power icon in the notification area at the far right of the taskbar and then click Preferences 2 Change the settings on the O...

Page 39: ... from external power WARNING To reduce potential safety issues use only the battery provided with the computer a replacement battery provided by HP or a compatible battery purchased from HP Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Displaying the remaining batt...

Page 40: ... Removing a battery that is the sole power source for the computer can cause loss of information To prevent loss of information save your work and initiate Hibernation or shut down the computer through the operating system before removing the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latch 1 to release the battery 32 Chapt...

Page 41: ...or 2 weeks or more or is much warmer or cooler than room temperature To prolong battery life and optimize the accuracy of battery charge displays follow these recommendations If you are charging a new battery charge it fully before turning on the computer NOTE If the computer is on while the battery is charging the battery meter in the notification area may show 100 percent charge before the batte...

Page 42: ... this section describes the alerts and system responses set at the factory Some low battery alerts and system responses can be changed using Power Management in Control Center Preferences set using Power Management do not affect lights Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level the following behavior occurs I...

Page 43: ...battery or connect the AC adapter to the computer and to external power 2 Exit Hibernation by briefly pressing the power button Conserving battery power Turn off wireless and local area network LAN connections and exit modem applications when you are not using them Disconnect unused external devices that are not plugged into an external power source Decrease brightness Initiate Suspend or Hibernat...

Page 44: ... information on connecting to AC power refer to the Quick Setup poster provided in the computer box External AC power is supplied through an approved AC adapter or an optional docking or expansion device WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Connect the comput...

Page 45: ...er 1 Shut down the computer 2 Remove the battery from the computer 3 Connect the AC adapter to the computer and then plug it into an AC outlet 4 Turn on the computer If the power light turns on the AC adapter is functioning properly If the power light remains off the AC adapter is not functioning and should be replaced Contact technical support for information on obtaining a replacement AC power a...

Page 46: ...computer Handle a drive carefully do not drop a drive or place items on it Before removing or inserting a drive shut down the computer If you are unsure whether the computer is off in Suspend or in Hibernation turn the computer on and then shut it down through the operating system Do not use excessive force when inserting a drive into a drive bay Do not type on the keyboard or move the computer wh...

Page 47: ...e computer is on in the Suspend state or in Hibernation If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system Removing the hard drive To remove the hard drive 1 Save your work 2 Shut down the computer and close the display 3 Disconnect all external devices connected to the compute...

Page 48: ...ling the hard drive To install the hard drive 1 Grasp the tabs 1 on the hard drive and lower the hard drive 2 into the hard drive bay then press down on the hard drive to be sure that the drive is firmly seated 2 Connect the hard drive cable 3 to the system board and then replace the three screws 4 that secure the hard drive to the computer 40 Chapter 7 Drives ...

Page 49: ... notches on the computer 4 Close the cover 2 5 Tighten the hard drive cover screws 3 6 Replace the battery 7 Turn the computer right side up 8 Reconnect external power and external devices 9 Turn on the computer Replacing or upgrading the hard drive 41 ...

Page 50: ...id touching the flat surfaces and position the disc label side up over the tray spindle NOTE If the tray is not fully accessible tilt the disc carefully to position it over the spindle 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the disc tray NOTE After you insert a disc a short pause is normal If you have not selected a media player an AutoPlay dia...

Page 51: ...ng the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and then place the disc in a protective case Using optical drives select models only 43 ...

Page 52: ...cluded with the device For more information about device specific software refer to the manufacturer s instructions The computer has 3 USB ports which support USB 1 0 USB 1 1 and USB 2 0 devices An optional USB hub provides additional USB ports that can be used with the computer Connecting a USB device CAUTION To prevent damage to a USB connector use minimal force to connect a USB device To connec...

Page 53: ...NOTE When you connect a USB device you may see a message in the notification area to let you know that the device is recognized by the system Using a USB device 45 ...

Page 54: ...e risk of damage to the equipment when connecting a powered device be sure that the device is turned off and the AC power cord is unplugged 1 Connect the device to the computer 2 If you are connecting a powered device plug the device power cord into a grounded AC outlet 3 Turn on the device To disconnect an unpowered external device turn off the device and then disconnect it from the computer To d...

Page 55: ...nning any procedure ensure that you are discharged of static electricity by touching a grounded metal object NOTE To use a dual channel configuration when adding a second memory module be sure that both memory modules are identical To add or replace a memory module 1 Save your work 2 Shut down the computer and close the display If you are not sure whether the computer is off or in Hibernation turn...

Page 56: ...le The memory module tilts up CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module b Grasp the edge of the memory module 2 and gently pull the module out of the memory module slot c To protect a memory module after removal place it in an electrostatic safe container 10 Insert a new memory module 48 Chapter 9 Memory...

Page 57: ... angle from the surface of the memory module compartment press the module 2 into the memory module slot until it is seated c Gently press the memory module 3 down applying pressure to both the left and right edges of the memory module until the retention clips snap into place 11 Align the tabs 1 on the memory module compartment cover with the notch on the computer 12 Close the cover 2 13 Tighten t...

Page 58: ...16 Reconnect external power and external devices 17 Turn on the computer 50 Chapter 9 Memory modules ...

Page 59: ...drive DriveLock password in Setup Utility Unauthorized reset of Setup Utility f10 passwords Stringent security feature in Setup Utility Unauthorized startup from an optical drive diskette drive or internal network adapter Boot options feature in Setup Utility Unauthorized access to data Firewall software Operating system updates Unauthorized access to Setup Utility settings and other system identi...

Page 60: ...ssword and store it in a secure place Setting passwords in the operating system Operating system passwords Function Root password Protects access to an operating system root level account User password Protects access to an operating system user account 52 Chapter 10 Security ...

Page 61: ...overy Recovery after a system failure is as good as your most recent backup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup 53 ...

Page 62: ...u have created and any software installed on the computer are permanently removed The recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory Software drivers and updates not installed by HP must be manually reinstalled Personal files must be restored from a backup To restore the computer from the partition follow these steps 1 If possi...

Page 63: ...current backup You can manually back up your information to an optional external drive a network drive or discs Back up your system at the following times At regularly scheduled times Before the computer is repaired or restored Before you add or modify hardware or software Backing up your information 55 ...

Page 64: ... the screen press esc When the Startup Menu is displayed press f10 Using Setup Utility Changing the language of Setup Utility 1 Start Setup Utility 2 Use the arrow keys to select System Configuration Language and then press enter 3 Use the arrow keys to select a language and then press enter 4 When a confirmation prompt with your language selected is displayed press enter 5 To save your change and...

Page 65: ...en the Setup Confirmation is displayed press enter 4 To save your change and exit Setup Utility use the arrow keys to select Exit Exit Saving Changes and then press enter The Setup Utility factory settings take effect when the computer restarts NOTE Your password security and language settings are not changed when you restore the factory settings Exiting Setup Utility To exit Setup Utility and sav...

Page 66: ...he computer one or more of these settings may be the cause The computer may be in the Suspend state or in Hibernation To exit Suspend or Hibernation briefly press the power button Suspend and Hibernation are energy saving features that turn off the display Suspend and Hibernation can be initiated by the system while the computer is on but is not in use or when the computer has reached a low batter...

Page 67: ...sing the computer WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the ...

Page 68: ...reless router or access point is properly connected to its power adapter and to the cable or DSL modem and that the lights are on Disconnect and then reconnect all cables and turn the power off and then back on The optical disc tray does not open for removal of a CD 1 Insert the end of a paper clip 1 into the release access in the front bezel of the drive 2 Press in gently on the paper clip until ...

Page 69: ...vailable at many electronics stores Disable Suspend mode before playing the disc Do not initiate Hibernation or Suspend while playing a disc Otherwise you may see a warning message asking if you want to continue If this message is displayed click No After you click No the computer may behave in either of the following ways Playback may resume or The playback window in the multimedia program may cl...

Page 70: ... then burn from your hard drive Contacting customer support If the information provided in this guide does not address your questions you can contact HP Customer Support at http www hp com go contactHP NOTE For worldwide support click Contact HP worldwide on the left side of the page or go to http welcome hp com country us en wwcontact_us html Here you can Chat online with an HP technician NOTE Wh...

Page 71: ... is affixed inside the battery bay Regulatory label Provides regulatory information about the computer The regulatory label is affixed inside the battery bay Wireless certification label or labels select models only Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your computer model...

Page 72: ...B Routine care Cleaning the display Cleaning the TouchPad and keyboard 64 Appendix B Routine care ...

Page 73: ...r spray water cleaning fluids or chemicals on the display To remove smudges and lint frequently clean the display with a soft damp lint free cloth If the screen requires additional cleaning use premoistened antistatic wipes or an antistatic screen cleaner Cleaning the display 65 ...

Page 74: ...ic shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Clean the keyboard regularly to prevent keys from sticking and to remove dust lint and particles that can become trapped beneath the keys A can of compressed air with a straw extension can be used to blow air around and under t...

Page 75: ...with this computer The computer can operate on DC power within the following specifications Input power Rating Operating voltage and current 18 5 V dc 3 5 A 65W NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms NOTE The computer operating voltage and current can be found on the system regulatory label inside the battery bay of the comp...

Page 76: ...Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft 68 Appendix C Specifications ...

Page 77: ...nstallation instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before handling components discharge static electricity by touching a...

Page 78: ...ons 26 compartments memory module 12 components additional hardware 13 bottom 12 display 10 left side 9 right side 8 top 4 connecting to a WLAN 17 connector power 8 conservation power 35 cord power 13 corporate WLAN connection 17 critical battery level 34 D default settings restoring 57 drive media 29 drives external 46 handling 38 hard 46 optical 8 E electrostatic discharge 69 external devices 46...

Page 79: ...P passwords set in operating system 52 ports external monitor 9 27 USB 8 9 44 VGA 9 27 power conserving 35 power button identifying 6 power connector identifying 8 power cord identifying 13 power light identifying 5 print key identifying 7 product name and number computer 63 public WLAN connection 17 R readable media 29 recovery 53 regulatory information regulatory label 63 wireless certification ...

Page 80: ...y identifying 7 webcam light 10 using 26 wireless antennas 11 wireless button identifying 22 using 16 wireless certification label 63 wireless devices types 16 wireless encryption 18 wireless icon 16 wireless light 16 wireless light identifying 5 wireless network WLAN connecting 17 corporate WLAN connection 17 described 16 device 63 equipment needed 17 label 63 public WLAN connection 17 security 1...