HP Presario CQ57-300, Getting Started Manual

Page 1: ...Getting Started Compaq Notebook ...

Page 2: ...e for technical or editorial errors or omissions contained herein First Edition August 2011 Document Part Number 657025 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound by the ...

Page 3: ...other hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for ...

Page 4: ...iv Safety warning notice ...

Page 5: ...HP QuickWeb 13 4 Networking 14 Using an Internet service provider ISP 15 Connecting to a wireless network 15 Connecting to an existing WLAN 16 Setting up a new WLAN network 16 Configuring a wireless router 17 Protecting your WLAN 17 5 Keyboard and pointing devices 18 Using the keyboard 18 Using the action keys 18 Using pointing devices 20 Setting pointing device preferences 20 Using the TouchPad 2...

Page 6: ...play 34 Cleaning the TouchPad and keyboard 34 7 Backup and recovery 35 Restore 36 Creating restore media 36 Performing a system restore 37 Restoring using the dedicated recovery partition select models only 37 Restoring using the restore media 38 Changing the computer boot order 39 Backing up and recovering your information 39 Using Windows Backup and Restore 40 Using Windows system restore points...

Page 7: ...DC plug of external HP power supply 44 Operating environment 45 Index 46 vii ...

Page 8: ...viii ...

Page 9: ...ter and includes a limited subscription for free updates For more information refer to the HP Notebook Reference Guide Get to know your computer Learn about your computer features Refer to Getting to know your computer on page 4 and Keyboard and pointing devices on page 18 for additional information Create recovery discs Recover the operating system and software to factory settings in case of syst...

Page 10: ...fe Using the multimedia features of the computer Protecting the computer Caring for the computer Updating the software Help and Support To access Help and Support select Start Help and Support NOTE For country or region specific support go to http www hp com support select your country or region and follow the on screen instructions Operating system information Software driver and BIOS updates Tro...

Page 11: ...ranty applicable to your product located with the electronic guides on your computer and or on the CD DVD provided in the box In some countries regions HP may provide a printed HP Limited Warranty in the box For some countries regions where the warranty is not provided in printed format you may request a printed copy from http www hp com go orderdocuments or write to North America Hewlett Packard ...

Page 12: ...chPad light Amber The TouchPad is off Off The TouchPad is on 2 TouchPad on off button Turns the TouchPad on and off Quickly double tap the TouchPad on off button to turn the TouchPad on and off 3 TouchPad zone Moves the pointer and selects or activates items on the screen 4 Chapter 2 Getting to know your computer ...

Page 13: ...chPad light Amber The TouchPad is off Off The TouchPad is on 2 Caps lock light White Caps lock is on Off Caps lock is off 3 Power light White The computer is on Blinking white The computer is in the Sleep state Off The computer is off 4 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are...

Page 14: ...Sleep When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start Control Panel System and Security Power Options or refer to the HP Notebook Reference Guide 6...

Page 15: ...off or in Hibernation press the button to open HP QuickWeb When the computer is in Microsoft Windows press the button to open the default Web browser When the computer is in HP QuickWeb press the button to open the default Web browser NOTE For more information refer to HP QuickWeb on page 12 in this guide and to the HP QuickWeb software Help If your computer does not have HP QuickWeb software the ...

Page 16: ...B devices 4 Power connector Connects an AC adapter 5 AC adapter light White The computer is connected to external power and the battery is fully charged Amber A battery is charging 6 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 8 Chapter 2 Getting...

Page 17: ...tional computer headset microphone stereo array microphone or monaural microphone 7 Audio out headphone jack Connects optional powered stereo speakers headphones earbuds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Not...

Page 18: ...Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on NOTE The internal display switch is not visible from the outside of the computer The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the s...

Page 19: ...ts 5 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 Hard drive bay Holds the hard drive 5 Memory module compartment Contains the memory module slots Bottom 11 ...

Page 20: ...e screen includes the following features Web browser Search and browse the Internet and create links to your favorite Web sites Skype Communicate using Skype an application that uses voice over Internet protocol VoIP Skype lets you make conference calls or have video chats with one or more people at a time You can also make long distance phone calls to land lines Widgets Start using widgets for ne...

Page 21: ...Key Behavior QuickWeb key or QuickWeb button on select models When the computer is off or in Hibernation opens HP QuickWeb When the computer is in Microsoft Windows opens the default Web browser When the computer is in HP QuickWeb opens the default Web browser NOTE If your computer does not have HP QuickWeb software the key does not perform any action or function NOTE For more information refer to...

Page 22: ...port one or both of the following types of Internet access Wireless For mobile Internet access you can use a wireless connection Refer to Connecting to an existing WLAN on page 16 or Setting up a new WLAN network on page 16 Wired You can access the Internet by connecting to a wired network For information on connecting to a wired network refer to the HP Notebook Reference Guide 14 Chapter 4 Networ...

Page 23: ...ructions Windows Connect to the Internet Wizard You can use the Windows Connect to the Internet Wizard to connect to the Internet in any of these situations You already have an account with an ISP You do not have an Internet account and want to select an ISP from the list provided within the wizard The list of ISP providers is not available in all regions You have selected an unlisted ISP and the ...

Page 24: ...ther DSL or cable 1 and high speed Internet service purchased from an Internet service provider ISP A wireless router purchased separately 2 Your new wireless computer 3 NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration shows an example of a completed WLAN network installation that is connected to the Internet As your net...

Page 25: ...ork Then follow the on screen instructions NOTE It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet you can disconnect the cable and then access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLAN...

Page 26: ...e is enabled at the factory You can disable this feature in Setup Utility If this feature is disabled in Setup Utility you must press fn and an action key to activate the assigned function CAUTION Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Icon Action Description Help and Support Opens Help and Support Help and Support provides tut...

Page 27: ... track of an audio CD or the previous section of a DVD or a BD Play Pause Plays pauses or resumes an audio CD a DVD or a BD QuickWeb key When the computer is off or in Hibernation press the button to open HP QuickWeb When the computer is in Microsoft Windows press the button to open the default Web browser When the computer is in HP QuickWeb press the button to open the default Web browser Next Pl...

Page 28: ...tomize settings for pointing devices such as button configuration click speed and pointer options To access Mouse Properties select Start Devices and Printers Then right click the device representing your computer and select Mouse settings Using the TouchPad To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go Use the left and right TouchPad buttons ...

Page 29: ...ad off and on quickly double tap the TouchPad on off button NOTE The TouchPad light is off when the TouchPad is on Navigating To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go Using pointing devices 21 ...

Page 30: ...ouchPad gestures are not supported in all programs To view the demonstration of a gesture 1 Select Start Control Panel Hardware and Sound Synaptics Settings 2 Click a gesture to activate the demonstration To turn the gestures on and off 1 Select Start Control Panel Hardware and Sound Synaptics Settings 2 Select the check box next to the gesture that you want to turn on or off 3 Click Apply and the...

Page 31: ...TE Scrolling speed is controlled by finger speed NOTE Two finger scrolling is disabled at the factory Pinching Zooming Pinching allows you to zoom in or out on images or text Zoom in by placing two fingers together on the TouchPad and then moving them apart Zoom out by placing two fingers apart on the TouchPad and then moving them together NOTE Pinching zooming is disabled at the factory Using poi...

Page 32: ...om 3 o clock to 12 o clock NOTE Rotating is disabled at the factory NOTE Rotating must be done within the TouchPad zone Flicking Flicking allows you to navigate through screens or quickly scroll through documents To flick use three fingers to touch the TouchPad zone in a light quick flicking motion up down left or right NOTE Three finger flicking is disabled at the factory NOTE Three finger flicki...

Page 33: ...nd drivers Cleaning your computer Inserting or removing the battery NOTE For additional information on using the battery refer to the HP Notebook Reference Guide To insert the battery Insert the battery 1 into the battery bay and then pivot the battery 2 downward until it is seated To remove the battery Inserting or removing the battery 25 ...

Page 34: ...on To prevent loss of information save your work and initiate Hibernation or shut down the computer through Windows before removing the battery 1 Slide the battery release latch 1 to release the battery 2 Tilt the battery 2 to remove it and then lift it out of the battery bay 3 26 Chapter 6 Maintenance ...

Page 35: ...ter is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system Removing the hard drive 1 Save your work and shut down the computer 2 Disconnect all external devices connected to the computer 3 Unplug the power cord from the AC outlet and remove the battery 4 Loosen the memory module compartment cover screw 1 5 Remove the memo...

Page 36: ...d drive cable 1 from the computer 9 Remove the 4 hard drive screws 2 10 Lift the hard drive 3 out of the hard drive bay Installing a hard drive 1 Insert the hard drive 1 into the hard drive bay 2 Replace the 4 hard drive screws 2 28 Chapter 6 Maintenance ...

Page 37: ... Align the tabs on the hard drive cover 1 with the notches on the computer 5 Close the cover 2 6 Tighten the hard drive cover screw 3 7 Align the tabs on the memory module compartment cover 1 with the notches on the computer 8 Close the cover 2 Replacing or upgrading the hard drive 29 ...

Page 38: ...emory module in the primary memory module slot WARNING To reduce the risk of electric shock and damage to the equipment unplug the power cord and remove all batteries before installing a memory module CAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object NOTE To us...

Page 39: ...n Then shut down the computer through the operating system 1 Save your work and shut down the computer 2 Disconnect all external devices connected to the computer 3 Unplug the power cord from the AC outlet and remove the battery 4 Loosen the memory module compartment cover screw 1 5 Remove the memory module compartment cover 2 6 If you are replacing a memory module remove the existing memory modul...

Page 40: ...al place it in an electrostatic safe container 7 Insert a new memory module CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment pres...

Page 41: ...s snap into place CAUTION To prevent damage to the memory module be sure that you do not bend the memory module 8 Align the tabs on the memory module compartment cover 1 with the notches on the computer 9 Close the cover 2 10 Tighten the memory module compartment cover screw 3 11 Replace the battery Adding or replacing memory modules 33 ...

Page 42: ...n requires additional cleaning use premoistened antistatic wipes or an antistatic screen cleaner Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen To avoid this clean the TouchPad with a damp cloth and wash your hands frequently when using the computer WARNING To reduce the risk of electric shock or damage to internal components d...

Page 43: ...nd restore it if ever needed This chapter provides information on the following topics Creating a set of recovery discs or a recovery flash drive HP Recovery Manager software feature Performing a system restore from the partition recovery discs or a recovery flash drive Backing up your information Recovering a program or driver 35 ...

Page 44: ...son you cannot restore using the recovery partition tools Create these discs or the flash drive after setting up the computer for the first time NOTE HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive Handle these discs or flash drive carefully and keep them in a safe place NOTE If your computer does not include an integrated optical drive you can...

Page 45: ...s System Restore If you have not already tried these features try them before using HP Recovery Manager HP Recovery Manager restores only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Restoring using the dedicated recovery partition select models on...

Page 46: ... then restart the computer or Insert the recovery flash drive into a USB port on your computer and then restart the computer NOTE If the computer does not automatically restart in the HP Recovery Manager the computer boot order needs to be changed 3 Press f9 at system bootup 4 Select the optical drive or the flash drive 5 Follow the on screen instructions 38 Chapter 7 Backup and recovery ...

Page 47: ...if the computer has a virus attack or if any major system components fail In order to correct computer issues a recovery should first be attempted before a system restore is attempted You can back up your information to an optional external hard drive a network drive or discs Back up your system at the following times At regularly scheduled times TIP Set reminders to back up your information perio...

Page 48: ... before you start the backup process Allow enough time to complete the backup process Depending on file sizes it may take over an hour To create a backup 1 Select Start Control Panel System and Security Backup and Restore 2 Follow the on screen instructions to schedule and create a backup NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prom...

Page 49: ...ly whenever the computer is functioning optimally NOTE If you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 Select Start Control Panel System and Security System 2 In the left pane click System Protection 3 Click the System Protection tab 4 Follow the on screen instructions Restore to a previous date and time To revert to a rest...

Page 50: ...http www hp com go contactHP NOTE For worldwide support click Contact HP worldwide on the left side of the page or go to http welcome hp com country us en wwcontact_us html Here you can Chat online with an HP technician NOTE When technical support chat is not available in a particular language it is available in English E mail HP Customer Support Find HP Customer Support worldwide telephone number...

Page 51: ...eed the Product Key to update or troubleshoot the operating system The Microsoft Certificate of Authenticity is located on the bottom of the computer Regulatory label Provides regulatory information about the computer The regulatory label is affixed inside the battery bay Wireless certification label or labels select models only Provide information about optional wireless devices and the approval ...

Page 52: ...C power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Input power Rating Operating voltage and current 18 5 V dc 3 5 A 65 W or 19 0 V dc 4 74 A 90 W DC plug of external HP power supply NOTE This product is designed for IT power systems in Norway...

Page 53: ... 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Operating environment 45 ...

Page 54: ...ly 44 Digital Media Slot identifying 9 display image switching 19 display switch internal 10 drive light 9 E esc key identifying 7 external monitor port 9 F f11 37 flicking TouchPad gesture 24 fn key identifying 7 H hard drive installing 28 removing 27 hard drive bay identifying 11 HDMI port identifying 9 headphone audio out jack identifying 9 Help and Support action key 18 HP Recovery Manager 37 ...

Page 55: ...ation labels 43 restore points 41 RJ 45 network jack identifying 9 rotating TouchPad gesture 24 S screen brightness keys 18 screen image switching 19 scrolling TouchPad gesture 23 security cable slot identifying 8 serial number 43 serial number computer 43 setup of WLAN 16 slots Digital Media 9 security cable 8 supported discs 36 system recovery 37 system restore points 41 T TouchPad buttons 5 usi...

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