Internet takes too long to download Web sites.
Cause
Solution
Modem is not set up properly.
Verify that the modem is connected and communicating
properly.
Windows 7
1.
Select
Start
>
Control Panel
.
2.
Click on
Hardware and Sound
.
3.
Click on
Device Manager
.
4.
Double-click
Modems
.
5.
Double-click
Agere Systems PCI-SV92PP Soft
Modem
.
6.
On the
General
tab, click
Diagnostics
.
7.
Click
Query Modem
. A “Success” response indicates
the modem is connected and working properly.
Windows XP
1.
Select
Start
>
Control Panel
.
2.
Double-click
System
.
3.
Click the
Hardware
tab.
4.
In the
Device Manager
area, click the
Device Manager
button.
5.
Double-click
Modems
.
6.
Double-click
Agere Systems PCI-SV92PP Soft
Modem
.
7.
On the
General
tab, click
Diagnostics
.
8.
Click
Query Modem
. A “Success” response indicates
the modem is connected and working properly.
Windows Vista
1.
Select
Start
>
Control Panel
.
2.
Click on
System and Maintenance
.
3.
Click on
System
.
4.
In the
Tasks
list, select
Device Manager
.
5.
Double-click
Modems
.
6.
Double-click
Agere Systems PCI-SV92PP Soft
Modem
.
7.
On the
General
tab, click
Diagnostics
.
8.
Click
Query Modem
. A “Success” response indicates
the modem is connected and working properly.
108 Appendix A Troubleshooting Without Diagnostics
