HP Pro x2 612 G1, Maintenance And Service Manual

Page 1: ...HP Pro x2 612 G1 Maintenance and Service Guide IMPORTANT This document is intended for HP authorized service providers only ...

Page 2: ... in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition June 2014 Document Part Number 763868 001 Product notice This guide describes features that are common to most models Some features may not be availa...

Page 3: ...w another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Inf...

Page 4: ...iv Safety warning notice ...

Page 5: ...ajor components 15 Keyboard major components 19 Miscellaneous parts 22 Sequential part number listing 25 4 Removal and replacement preliminary requirements 34 Tools required 34 Service considerations 34 Plastic parts 34 Cables and connectors 35 Drive handling 35 Grounding guidelines 35 Electrostatic discharge damage 35 Packaging and transporting guidelines 37 Workstation guidelines 37 5 Removal an...

Page 6: ...nnector cable 75 Hinge assembly 76 6 Computer Setup BIOS MultiBoot and HP PC Hardware Diagnostics UEFI 77 Using Computer Setup 77 Starting Computer Setup 77 Navigating and selecting in Computer Setup 77 Restoring factory settings in Computer Setup 79 Updating the BIOS 79 Determining the BIOS version 79 Downloading a BIOS update 80 Using MultiBoot 80 About the boot device order 80 Choosing MultiBoo...

Page 7: ...tem recovery 87 Using the Windows recovery tools 87 Using f11 recovery tools 88 Using Windows operating system media purchased separately 89 Using Windows Refresh or Windows Reset 89 Using HP Software Setup 89 9 Power cord set requirements 90 Requirements for all countries 90 Requirements for specific countries and regions 90 10 Recycling 92 Index 93 vii ...

Page 8: ...viii ...

Page 9: ...el HD Graphics 4200 universal memory architecture UMA shared video memory Panel 12 5 in light emitting diode backlight TouchScreen display assembly 12 5 in full high definition FHD IPS 50 CG 300 nits eDP 1 3 ultra slim 1920 1080 equipped with WLAN and WWAN antennas 12 5 in high definition HD IPS 50 CG 300 nits eDP 1 2 ultra slim 1366 768 equipped with WLAN and WWAN antennas 12 5 in FHD IPS 50 CG 3...

Page 10: ... Band Wireless N 7260AN 802 11abgn 2 2 WiFi Bluetooth 4 0 Combo Adapter for use only in India Intel Dual Band Wireless N 7260AN 802 11abgn 2 2 WiFi Bluetooth 4 0 Combo Adapter for use in all countries and regions except India Integrated wireless wide area network WWAN options by way of wireless module select models only Two built in WWAN antennas Support for the following WWAN modules HP hs3110 HS...

Page 11: ...4 bit DPK with Windows 7 Professional 64 bit image Microsoft Windows 8 1 Professional 64 bit DPK with Windows 7 Professional 64 bit image MSNA Microsoft Windows 8 1 Chinese 64 bit Microsoft Windows 8 1 Emerging Markets 64 bit Microsoft Windows 8 1 Multilanguage 64 bit Microsoft Windows 8 1 Professional 64 bit Microsoft Windows 8 1 Professional 64 bit MSNA FreeDOS 2 0 Restore media DRDVD DRDVD Wind...

Page 12: ...nal downgrade localization except in the People s Republic of China and Asia Certified Microsoft WHQL Web only support Microsoft Windows 8 1 Enterprise 64 bit Microsoft Windows 7 Enterprise 64 and 32 bit Microsoft Windows 7 Professional 32 bit Serviceability End user replaceable parts AC adapter 4 Chapter 1 Product description ...

Page 13: ... Start screen select the HP Support Assistant app 5 Ambient light sensor Automatically adjusts the display brightness based on the lighting conditions in your environment 6 Internal microphones 2 Records sound 7 Speakers 2 Produce sound 8 Windows button Returns you to the Start screen from an open app or the Windows desktop NOTE Pressing the Windows button again returns you to the previous screen ...

Page 14: ...information on using the webcam access HP Support Assistant To access HP Support Assistant from the Start screen select the HP Support Assistant app 4 Camera flash Provides light for rear webcam photos 5 Autorotate button When the tablet is on press the autorotate button to lock the autorotate feature of the display To unlock the autorotate feature press the button again or Swipe from the right ed...

Page 15: ...ss subscriber identity module SIM 11 Docking port Connects the tablet to the keyboard base 12 Micro memory card reader Reads optional micro memory cards that store manage share or access information 13 USB 3 0 port Connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub 14 Audio out headphone Audio in microphone jack Connects optional powered stereo speak...

Page 16: ...e Top Item Component Description 1 Alignment posts 2 Align and attach the tablet to the keyboard base 2 Docking connector Connects the tablet to the keyboard base CAUTION To prevent damage to the docking connector do not touch the connector when the tablet is detached from the keyboard base 3 Release latch Releases the tablet from the keyboard base To release the tablet press the release latch 8 C...

Page 17: ...OTE Pressing the Windows key again returns you to the previous screen 4 Function keys Execute frequently used system functions NOTE Function keys do not display or function from the on screen tablet keyboard 5 Embedded numeric keypad When the keypad is turned on it can be used like an external numeric keypad Each key on the keypad performs the function indicated by the icon in the upper right corn...

Page 18: ...ad is on 3 Mute light Amber Computer sound is off Off Computer sound is on 4 Microphone mute light Amber microphone sound is off Off microphone sound is on 5 Wireless light Off An integrated wireless device such as a WLAN device and or a Bluetooth device is on Amber All wireless devices are off 6 Num lock light On Num lock is on 10 Chapter 2 External component identification ...

Page 19: ...left button of an external mouse 4 Right TouchPad button Functions like the right button on an external mouse Left side Item Component Description 1 Power connector Connects an AC adapter 2 AC adapter Battery light White The computer is connected to external power and the battery is charged from 90 to 99 percent Amber The computer is connected to external power and the battery is charged from 0 to...

Page 20: ... SD Right side Item Component Description 1 Audio out headphone Audio in microphone jack Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices NOTE When a ...

Page 21: ...tion 1 RJ 45 network jack lights Connects a network cable Green left The network is connected Amber right Activity is occurring on the network 2 External monitor port Connects an external VGA monitor or projector Keyboard base 13 ...

Page 22: ...o http partsurfer hp com select your country or region and then follow the on screen instructions Locating the serial number product number and model number The serial number and product number are located on the bottom of the tablet You may need the information when you travel internationally or when you contact support 14 Chapter 3 Illustrated parts catalog ...

Page 23: ...play panel assembly equipped with a digitzer and WWAN antenna for use in North America 781426 001 FHD display panel assembly equipped with a digitzer and WWAN antenna for worldwide use 781427 001 FHD display panel assembly equipped with WWAN antenna for use in North America 781429 001 FHD display panel assembly equipped with WWAN antenna for worldwide use 781430 001 FHD display panel assembly equi...

Page 24: ...ort micro memory card reader micro SIM slot power connector and USB port 773223 001 6 Power connector cable 766608 001 7 System board includes a graphics subsystem with UMA memory and replacement thermal material Equipped with an Intel Core i5 4302Y 1 60 GHz SC turbo up to 2 30 GHz processor 3 00 MB L3 cache dual core 11 5 W 8 0 GB of system memory and the Windows 8 Professional operating system 7...

Page 25: ... system memory and the Windows 8 Standard operating system 766622 501 Equipped with an Intel Core i3 4012Y 1 50 GHz processor 3 00 MB L3 cache dual core 11 5 W 8 0 GB of system memory and a non Windows 8 operating system 766622 001 Equipped with an Intel Core i3 4012Y 1 50 GHz processor 3 00 MB L3 cache dual core 11 5 W 4 0 GB of system memory and the Windows 8 Professional operating system 766621...

Page 26: ...833 005 Intel Dual Band Wireless N 7260AN 802 11abgn 2 2 WiFi Bluetooth 4 0 Combo Adapter for use in all countries and regions except India 717379 005 10 WWAN module HP hs3110 HSPA Mobile Broadband Module 748599 005 HP lt4112 LTE HPSA Mobile Broadband Module 740011 005 HP lt4211 LTE EV DO HSPA Gobi 4G Module 748021 005 11 Heat sink includes 4 captive screws secured by C clips and replacement therm...

Page 27: ...light and pointing stick includes backlight keyboard and pointing stick cables For use in Belgium 766641 A41 For use in Brazil 766641 201 For use in Bulgaria 766641 261 For use in Canada 766641 DB1 For use in the Czech Republic and Slovakia 766641 FL1 Keyboard major components 19 ...

Page 28: ...ia 766641 271 For use in Russia 766641 251 For use in Saudi Arabia 766641 171 For use in Slovenia 766641 BA1 For use in South Korea 766641 AD1 For use in Spain 766641 071 For use in Sweden and Finland 766641 B71 For use in Switzerland 766641 BG1 For use in Taiwan 766641 AB1 For use in Thailand 766641 281 For use in Turkey 766641 141 For use in the United Kingdom and Singapore 766641 031 For use in...

Page 29: ...in Saudi Arabia 766640 171 For use in Slovenia 766640 BA1 For use in South Korea 766640 AD1 For use in Spain 766640 071 For use in Sweden and Finland 766640 B71 For use in Switzerland 766640 BG1 For use in Taiwan 766640 AB1 For use in Thailand 766640 281 For use in Turkey 766640 141 For use in the United Kingdom and Singapore 766640 031 For use in the United States 766640 001 2 Top cover includes ...

Page 30: ...in Taiwan RC non PFC 4 5 mm 741727 001 45 W HP Smart adapter for use only in Taiwan RC non PFC 4 5 mm 2 prong 742436 001 Backpack HP business backpack 718548 001 HP essential backpack 679923 001 HP slim UltraBook backpack 747079 001 Bracket Kit includes docking connector bracket and USB port bracket 766615 001 Cable Kit includes TouchScreen board cable 774623 001 Carrying case HP essential top loa...

Page 31: ...5530 201 For use in the United Kingdom and Singapore 755530 031 Power cord 3 pin black 1 83 m For use in Argentina 490371 D01 For use in Australia 490371 011 For use in Brazil 490371 202 For use in Denmark 490371 081 For use in Europe 490371 021 For use in Israel 490371 BB1 For use in Japan 490371 291 For use in North America 490371 001 For use in the People s Republic of China 490371 AA1 For use ...

Page 32: ...291 For use in Latin America 784194 161 For use in the Netherlands 784194 B31 For use in Northwest Africa 784194 FP1 For use in Norway 784194 091 For use in Portugal 784194 131 For use in Romania 784194 271 For use in Russia 784194 251 For use in Saudi Arabia 784194 171 For use in Slovenia 784194 BA1 For use in South Korea 784194 AD1 For use in Spain 784194 071 For use in Sweden and Finland 784194...

Page 33: ...e in Argentina 3 pin black 1 83 m 674318 001 HP USB laser mouse 679921 001 HP essential top load carrying case 679923 001 HP essential backpack 693710 001 65 W HP Smart adapter for use in all countries and regions EM RC V 4 5 mm 693711 001 65 W HP Smart adapter for use in all countries and regions non PFC 4 5 mm 693716 001 65 W HP Smart travel adapter for use in all countries and regions non PFC 4...

Page 34: ...lack 1 00 m 755530 111 Power cord for use in Switzerland 3 pin black 1 00 m 755530 201 Power cord for use in Thailand 3 pin black 1 00 m 755530 202 Power cord for use in Brazil 3 pin black 1 00 m 755530 291 Power cord for use in Japan 3 pin black 1 00 m 755530 AA1 Power cord for use in the People s Republic of China 3 pin black 1 00 m 755530 AB1 Power cord for use in Taiwan 3 pin black 1 00 m 7555...

Page 35: ...GB of system memory and the Windows 8 Standard operating system includes replacement thermal material 766622 601 System board equipped with an Intel Core i3 4012Y 1 50 GHz processor 3 00 MB L3 cache dual core 11 5 W a graphics subsystem with UMA memory 8 0 GB of system memory and the Windows 8 Professional operating system includes replacement thermal material 766623 001 System board equipped with...

Page 36: ...Y 1 10 GHz processor 2 00 MB L2 cache 11 5 W a graphics subsystem with UMA memory 4 0 GB of system memory and a non Windows 8 operating system includes replacement thermal material 766627 501 System board equipped with an Intel Celeron 2961Y 1 10 GHz processor 2 00 MB L2 cache 11 5 W a graphics subsystem with UMA memory 4 0 GB of system memory and the Windows 8 Standard operating system includes r...

Page 37: ...h pointing stick for use in Bulgaria includes keyboard and pointing stick cables 766640 271 Keyboard with pointing stick for use in Romania includes keyboard and pointing stick cables 766640 281 Keyboard with pointing stick for use in Thailand includes keyboard and pointing stick cables 766640 291 Keyboard with pointing stick for use in Japan includes keyboard and pointing stick cables 766640 A41 ...

Page 38: ... with backlight and pointing stick for use in Greece includes backlight keyboard and pointing stick cables 766641 161 Keyboard with backlight and pointing stick for use in Latin America includes backlight keyboard and pointing stick cables 766641 171 Keyboard with backlight and pointing stick for use in Saudi Arabia includes backlight keyboard and pointing stick cables 766641 201 Keyboard with bac...

Page 39: ... and pointing stick cables 767076 001 HP RJ45 to VGA adapter 773214 001 12 5 in HD LED TouchScreen display panel assembly equipped with a digitzer for worldwide use includes the ambient light sensor board and cable display bezel display panel and display panel cable front and rear facing webcams and cables home button board bracket tablet frame TouchScreen glass and WLAN antenna 773218 001 I O bez...

Page 40: ...D TouchScreen display panel assembly equipped with a digitzer and WWAN antenna for worldwide use includes the ambient light sensor board and cable display bezel display panel and display panel cable front and rear facing webcams and cables home button board bracket tablet frame TouchScreen glass and WLAN antenna 781428 001 12 5 in FHD LED TouchScreen display panel assembly for worldwide use includ...

Page 41: ...BG1 Travel keyboard for use in Switzerland 784194 D61 Travel keyboard for use in India 784194 DD1 Travel keyboard for use in Canada 784194 FL1 Travel keyboard for use in Iceland 784194 FP1 Travel keyboard for use in the Czech Republic and Slovakia 789522 001 I O bezel for use in Europe the Middle East and Africa includes double sided adhesive 789523 001 I O bezel for use in Australia and Asia Paci...

Page 42: ...ons that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points de...

Page 43: ...al drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing drive place it in a static proof bag Avoid exposing a drive to products that have magnetic fields such as monitors or speakers Avoid exposing ...

Page 44: ...ng table shows how humidity affects the electrostatic voltage levels generated by different activities CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic ...

Page 45: ... to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use cond...

Page 46: ... the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive computerop workstations with ground cords of one megohm resistance Static dissi...

Page 47: ...reader 778695 001 Before disassembling the tablet follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet NOTE When replacing the back cover be sure ...

Page 48: ...t can be damaged if too much separation is achieved 7 Separate the bottom edge 4 of the back cover from the display panel assembly 8 Lift the bottom edge of the back cover 1 and then swing it up and to the left until it rests next to the tablet 9 Release the zero insertion force ZIF connector 2 to which the button board cable is attached and then disconnect the button board cable from the system b...

Page 49: ...the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 39 Remove the fingerprint reader board 1 Remove the Philllips PM1 8 2 4 screw 1 that secures the fingerprint reader board and bracket to the back cover 2 ...

Page 50: ...Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 39 Remove the button board 1 Remove the two Philllips PM1 5 2 4 scr...

Page 51: ...button actuator 2 or orientation switch actuator 3 replace the plastic actuators in the locations indicated in the following illustration These actuators are included in the Plastics Kit spare part number 773224 001 Reverse this procedure to install the button board Tablet replacement procedures 43 ...

Page 52: ... page 39 WARNING To reduce potential safety issues use only the battery provided with the tablet a replacement battery provided by HP or a compatible battery purchased from HP CAUTION Removing a battery that is the sole power source for the tablet can cause loss of information To prevent loss of information save your work or shut down the tablet through Windows before removing the battery Remove t...

Page 53: ... drive 766635 001 128 GB M2 SATA 3 solid state drive 766633 001 64 GB M2 SATA 3 solid state drive 766632 001 Before removing the solid state drive follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tab...

Page 54: ...llips PM1 9 2 5 screw 1 that secures the solid state drive to the system board The solid state drive tilts up 2 Remove the solid state drive 2 Reverse this procedure to install the solid state drive 46 Chapter 5 Removal and replacement procedures ...

Page 55: ...le follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 39 5 Disconnect the tablet battery cable fr...

Page 56: ...E If the WLAN antenna cables are not connected to the terminals on the WLAN module protective sleeves should be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module 48 Chapter 5 Removal and replacement procedures ...

Page 57: ...the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 39 5 Disconnect the tablet battery cable from the system board see Tablet battery on page 44 Remove the WWAN module 1 Disconnect the WWAN antenna cables 1 from the terminals on the WLAN module NOTE The WWAN antenna cable labeled 5 connects to the WWAN module Main terminal...

Page 58: ...E If the WWAN antenna cables are not connected to the terminals on the WWAN module protective sleeves should be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WWAN module 50 Chapter 5 Removal and replacement procedures ...

Page 59: ...rom the tablet 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 39 5 Disconnect the tablet battery cable from the system board see Tablet battery on page 44 Remove the RTC battery 1 Disconnect the RTC battery cable 1 from the system board 2 Detach the RTC battery 2 from the system board The RTC battery is attached to the system board with double side...

Page 60: ...nnect the tablet battery cable from the system board see Tablet battery on page 44 Remove the fan 1 Disconnect the fan cable 1 from the system board 2 Loosen the Philllips PM1 9 4 8 captive screw 2 that secures the fan to the tablet frame 3 Remove the Philllips PM1 9 2 3 broad head screw 3 that secures the fan to the tablet frame 4 Remove the fan 4 Reverse this procedure to install the fan Card re...

Page 61: ...d reader board cable is attached and then disconnect the card reader board cable from the system board 2 Release the ZIF connector 2 to which the TouchScreen board cable is attached and then disconnect the TouchScreen board cable from the card reader board 3 Release the ZIF connector 3 to which the digitizer board cable is attached and then disconnect the digitizer board cable from the card reader...

Page 62: ...SC turbo up to 2 30 GHz processor 3 00 MB L3 cache dual core 11 5 W 4 0 GB of system memory and the Windows 8 Standard operating system 766625 501 Equipped with an Intel Core i5 4302Y 1 60 GHz SC turbo up to 2 30 GHz processor 3 00 MB L3 cache dual core 11 5 W 4 0 GB of system memory and a non Windows 8 operating system 766625 001 Equipped with an Intel Core i5 4202Y 1 60 GHz SC turbo up to 2 00 G...

Page 63: ...560Y 1 20 GHz processor 2 00 MB L2 cache 11 5 W and the Windows 8 Professional operating system 766628 601 Equipped with an Intel Celeron 3560Y 1 20 GHz processor 2 00 MB L2 cache 11 5 W and the Windows 8 Standard operating system 766628 501 Equipped with an Intel Celeron 3560Y 1 20 GHz processor 2 00 MB L2 cache 11 5 W and a non Windows 8 operating system 766628 001 Equipped with an Intel Celeron...

Page 64: ...d then disconnect the front facing webcam cable from the system board 4 Release the ZIF connector 4 to which the tablet I O board cable is attached and then disconnect the tablet I O board cable from the system board 5 Release the ZIF connector 5 to which the card reader board cable is attached and then disconnect the card reader board cable from the system board 6 Remove the three Philllips PM1 9...

Page 65: ...stem 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 39 5 Disconnect the tablet battery cable from the system board see Tablet battery on page 44 6 Remove the system board see System board on page 54 Remove the heat sink 1 Loosen the four captive screws 1 that secure...

Page 66: ... must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed Thermal paste is used on the processor 1 and the heat sink section 2 that services it 58 Chapter 5 Removal and replacement procedures ...

Page 67: ...nnect all external devices from the tablet 4 Remove the back cover see Back cover on page 39 5 Disconnect the tablet battery cable from the system board see Tablet battery on page 44 Remove the tablet I O board 1 Release the ZIF connector 1 to which the tablet I O board cable is attached and then disconnect the tablet I O board cable from the system board 2 Disconnect the speaker cables 2 from the...

Page 68: ...ckets to the tablet frame 7 Remove the docking connector bracket 2 8 Remove the USB port bracket 3 The docking connector bracket and USB port bracket are included in the Bracket Kit spare part number 766615 001 9 Remove the tablet I O board 4 and cables Reverse this procedure to install the tablet I O board 60 Chapter 5 Removal and replacement procedures ...

Page 69: ...ct all external devices from the tablet 4 Remove the back cover see Back cover on page 39 5 Disconnect the tablet battery cable from the system board see Tablet battery on page 44 6 Remove the tablet I O board see Tablet I O board on page 59 Remove the power connector cable 1 Remove the Philllips PM1 5 3 5 screw 1 that secures the power connector cable to the tablet frame 2 Remove the power connec...

Page 70: ... Back cover on page 39 5 Disconnect the tablet battery cable from the system board see Tablet battery on page 44 6 Remove the tablet I O board see Tablet I O board on page 59 Remove the home button board 1 Remove the two Philllips PM1 5 3 5 screws 1 that secure the home button board and bracket to the tablet frame 2 Remove the home button board bracket 2 The home button board bracket is included i...

Page 71: ...he tablet 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 39 5 Disconnect the tablet battery cable from the system board see Tablet battery on page 44 6 Remove the tablet I O board see Tablet I O board on page 59 Remove the speakers 1 Remove the three Philllips PM1 5 3 5 screws 1 that secure the left and right speakers to the tablet frame 2 Remove t...

Page 72: ...sure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Disconnect the tablet from the keyboard base Remove the bottom cover 1 Turn the keyboard upside down with the front edge toward you 2 Remove the ...

Page 73: ...eyboard base 5 Remove the bottom cover see Bottom cover on page 64 WARNING To reduce potential safety issues use only the battery provided with the keyboard a replacement battery provided by HP or a compatible battery purchased from HP CAUTION Removing a battery that is the sole power source for the tablet can cause loss of information To prevent loss of information save your work or shut down the...

Page 74: ...3 Remove the keyboard battery 3 Reverse this procedure to install the keyboard battery 66 Chapter 5 Removal and replacement procedures ...

Page 75: ...ternal devices from the tablet 4 Disconnect the tablet from the keyboard base 5 Remove the bottom cover see Bottom cover on page 64 6 Remove the keyboard battery see Keyboard battery on page 65 Remove the keyboard plate 1 Remove the 17 Philllips PM1 9 2 4 screws that secure the keyboard plate to the top cover in the locations indicated in the following illustration 2 Remove the following screws th...

Page 76: ...Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Disconnect the tablet from the keyboard base 5 Remove the bottom cover see Bottom cover on page 64 6 Remove the keyboard battery see Keyboard battery on page 65 7 Remove the keyboard...

Page 77: ...herlands 766641 B31 For use in Belgium 766641 A41 For use in Northwest Africa 766641 FP1 For use in Brazil 766641 201 For use in Norway 766641 091 For use in Bulgaria 766641 261 For use in Portugal 766641 131 For use in Canada 766641 DB1 For use in Romania 766641 271 For use in the Czech Republic and Slovakia 766641 FL1 For use in Russia 766641 251 For use in Denmark 766641 081 For use in Saudi Ar...

Page 78: ... For use in Germany 766640 041 For use in South Korea 766640 AD1 For use in Greece 766640 151 For use in Spain 766640 071 For use in Hungary 766640 211 For use in Sweden and Finland 766640 B71 For use in Iceland 766640 DD1 For use in Switzerland 766640 BG1 For use in India 766640 D61 For use in Taiwan 766640 AB1 For use in Israel 766640 BB1 For use in Thailand 766640 281 For use in Italy 766640 06...

Page 79: ...N Before carrying out the next step make sure the keyboard cable will route cleanly through the opening 3 in the top cover Failure to follow this caution can result in damage to the keyboard cable 3 Release the keyboard by pressing on the back of the keyboard in the location 4 indicated in the following illustration 4 Turn the top cover right side up with the front toward you 5 Lift the rear edge ...

Page 80: ...ices from the tablet 4 Disconnect the tablet from the keyboard base 5 Remove the bottom cover see Bottom cover on page 64 6 Remove the keyboard battery see Keyboard battery on page 65 7 Remove the keyboard plate see Keyboard plate on page 67 Remove the SD Card reader board 1 Release the ZIF connector 1 to which the memory card reader board cable is attached and then disconnect the memory card read...

Page 81: ...isconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Disconnect the tablet from the keyboard base 5 Remove the bottom cover see Bottom cover on page 64 6 Remove the keyboard battery see Keyboard battery on page 65 7 Remove the keyboard plate see Keyboard plate on page 67 Remove the keyboard base I O board 1 Disconnect ...

Page 82: ...ve the five Philllips PM1 9 2 4 screws 1 that secure the keyboard base I O board to the top cover 6 Lift the right side of the keyboard base I O board 2 until it rests at an angle 7 Remove the keyboard base I O board 3 by sliding it up and to the right at an angle Reverse this procedure to install the keyboard base I O board 74 Chapter 5 Removal and replacement procedures ...

Page 83: ...nal devices from the tablet 4 Disconnect the tablet from the keyboard base 5 Remove the bottom cover see Bottom cover on page 64 and then remove the following components a Keyboard battery see Keyboard battery on page 65 b Keyboard plate see Keyboard plate on page 67 c Keyboard I O board see Keyboard base I O board on page 73 Remove the keyboard base power connector cable 1 Remove the Philllips PM...

Page 84: ...d from the tablet 3 Disconnect all external devices from the tablet 4 Disconnect the tablet from the keyboard base 5 Remove the bottom cover see Bottom cover on page 64 and then remove the following components a Keyboard battery see Keyboard battery on page 65 b Keyboard plate see Keyboard plate on page 67 c Keyboard I O board see Keyboard base I O board on page 73 Remove the hinge assembly 1 Remo...

Page 85: ...etup Navigating and selecting in Computer Setup To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup ...

Page 86: ...p menus Click the Save icon in the lower right corner of the screen and then follow the on screen instructions or Use the arrow keys to select Main Save Changes and Exit and then press enter Your changes go into effect when the computer restarts 78 Chapter 6 Computer Setup BIOS MultiBoot and HP PC Hardware Diagnostics UEFI ...

Page 87: ...tings Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS ver...

Page 88: ...ur hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are revealed on the screen after the download is complete If ...

Page 89: ...ot device each time the computer is turned on or restarted Setting a new boot order in Computer Setup To start Computer Setup and set a boot device order that the computer uses each time it is turned on or restarted follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to ent...

Page 90: ...ow the on screen instructions or Use the arrow keys to select Main Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Entering MultiBoot Express preferences When the Express Boot menu is displayed during startup you have the following choices To specify a boot device from the Express Boot menu select your preference within the allotted time and then p...

Page 91: ...ostics UEFI to a USB device on page 84 b Hard drive c BIOS 2 When the diagnostic tool opens use the keyboard arrow keys to select the type of diagnostic test you want to run and then follow the on screen instructions NOTE If you need to stop a diagnostic test press esc Using HP PC Hardware Diagnostics UEFI 83 ...

Page 92: ...rs pages Provides downloads for a specific product for earlier and later versions 1 Go to http www hp com 2 Point to Support located at the top of the page and then click Download Drivers 3 In the text box enter the product name and then click Go or Click Find Now to let HP automatically detect your product 4 Select your computer model and then select your operating system 5 In the Diagnostic sect...

Page 93: ...ight 1 86 kg 4 09 lbs Input Power Rating Operating voltage and current 19 5 V dc 2 31 A 45 W 19 5 V dc 3 33 A 65 W 5 V dc 1 5 A 65 W Travel NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms NOTE The computer operating voltage and current can be found on the system regulatory label Temperature Operating 5 C to 35 C 41 F to 95 F Nonopera...

Page 94: ...perating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures 86 Chapter 7 Specifications ...

Page 95: ...backup immediately after initial system setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup For more information on the Windows backup features see Windows Help and Support Performing a system recovery In case of system failure or instability the computer provides the following tools to recover your file...

Page 96: ...ions NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Windows Help and Support Using f11 recovery tools CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files that you have created and any software that you have installed on the computer are permanently removed The f11 recovery tool reinst...

Page 97: ...rating system DVD into an optional external optical drive and then restart the computer 4 When prompted press any keyboard key 5 Follow the on screen instructions After the installation is completed 1 Eject the Windows operating system media and then insert the Driver Recovery media 2 Install the Hardware Enabling Drivers first and then install Recommended Applications Using Windows Refresh or Win...

Page 98: ...roved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard S...

Page 99: ...ord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings applian...

Page 100: ...in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 92 Chapter 10 Recycling ...

Page 101: ...1 components display 5 keyboard base 8 keys 9 left side 11 lights 10 rear 13 right side 12 tablet edge 6 top 8 TouchPad 11 connectors docking 8 12 power 11 connectors service considerations 35 D display components 5 display panel product description 1 display panel assembly spare part numbers 31 32 display panel assembly spare part numbers 15 DisplayPort 12 docking connector 8 12 docking port 7 do...

Page 102: ...cription 3 P packaging guidelines 37 pen holder 7 pen spare part number 22 31 Plastic Kit spare part number 31 plastic parts service considerations 34 Plastics Kit spare part number 22 ports DisplayPort 12 docking 7 external monitor 13 monitor 13 product description 2 USB 3 0 7 12 USB 3 0 charging powered 12 power connector 8 11 power connector cable removal 61 75 spare part number 16 21 26 61 75 ...

Page 103: ... 68 spare part number 21 31 68 TouchPad components 11 TouchPad light 10 TouchPad on off button 11 TouchPad zone 11 transporting guidelines 37 U USB 3 0 charging powered 12 USB 3 0 port 7 12 V vents 6 video product description 1 volume button 6 W webcam location 5 6 webcam light 5 Windows button 5 Windows key 9 wireless antenna location 5 wireless light 10 wireless product description 2 WLAN antenn...