HP ProBook 4320s, Maintenance And Service Manual

Page 1: ...ok PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures ...

Page 2: ...of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial err...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...iv Safety warning notice ...

Page 5: ... components 17 Bottom components 18 Display 19 Wireless antennas select models only 20 Additional hardware components 21 3 Illustrated parts catalog 22 Serial number label location 22 Computer major components 23 Display assembly components 34 Plastics Kit 36 Cable kit 37 Mass storage devices 38 Miscellaneous parts 39 Sequential part number listing 41 4 Removal and replacement procedures 51 Prelim...

Page 6: ...ry module 63 Optical drive 65 Power connector board 67 Speakers 68 WWAN module 70 Palm rest 72 Hard drive 74 RTC battery 76 WLAN module 77 Bluetooth module 81 Heat sink and fan 83 Processor 87 Power connector cable 90 Display assembly 91 Top cover 99 Modem module 101 System board 103 USB connector board 105 Modem module cable 107 5 Computer Setup 109 Computer Setup in Windows 7 109 Starting Comput...

Page 7: ...Computer Setup 124 Restoring factory settings in Computer Setup 125 Computer Setup menus 125 File menu 125 Security menu 126 Diagnostics menu 127 System Configuration menu 128 6 Specifications 130 Computer specifications 130 33 8 cm 13 3 in display specifications 131 35 6 cm 14 0 in display specifications 132 Hard drive specifications 133 DVD ROM Drive specifications 134 DVD RW SuperMulti Double L...

Page 8: ...46 Recovering your information 146 Recovering the operating system and programs 146 Linux backup and recovery 147 8 Connector pin assignments 148 Audio in microphone 148 Audio out headphone 149 External monitor 150 HDMI 151 RJ 11 modem 152 RJ 45 network 153 Universal Serial Bus 154 eSATA USB 155 9 Power cord set requirements 156 Requirements for all countries and regions 156 Requirements for speci...

Page 9: ... 80 GHz Turbo up to 3 46 GHz 4 MB L3 cache 4 threads i7 620M 2 66 GHz Turbo up to 3 33 GHz 4 MB L3 cache 4 threads i5 580M 2 80 GHz Turbo up to 3 33 GHz 3 MB L3 cache 4 threads i5 560M 2 66 GHz Turbo up to 3 20 GHz 3 MB L3 cache 4 threads i5 540M 2 53 GHz Turbo up to 3 06 GHz 3 MB L3 cache 4 threads i5 520M 2 4 GHz Turbo up to 2 93 GHz 3 MB L3 cache 4 threads i5 480M 2 66 GHz Turbo up to 3 18 GHz ...

Page 10: ...0 GHz 2 MB L3 cache P4500 1 86 GHz 2 MB L3 cache Chipsets Intel HM57 Express Graphics Intel HD Graphics Universal Memory Architecture UMA graphics subsystem integrated with shared video memory dynamically allocated ATI Mobility Radeon HD 530v AMD discrete graphics 512 MB DDR3 800 MHz ATI Mobility Radeon HD 5470 AMD discrete graphics 512 MB DDR3 800 MHz ATI Mobility Radeon HD 6370 AMD discrete grap...

Page 11: ...upports up to 8 GB of system memory in all countries and regions except Brazil PC3 12800 1333 MHz DDR3 Supports the following configuration in all countries and regions except Brazil 8192 MB total system memory 4096 MB 2 dual channel 4096 MB total system memory 4096 MB 1 4096 MB total system memory 2048 MB 2 dual channel 3072 MB total system memory 2048 MB 1024 MB dual channel 2048 MB total system...

Page 12: ... DVD R RW SuperMulti DL Drive NOTE Not available with UMA base model and Window XP DVD RW SuperMulti Double Layer Drive with LightScribe DVD ROM Drive Diskette drive Supports external USB diskette drive only Audio Visual HD audio IDT 92HD80 Integrated microphone Two stereo speakers Integrated 2 0 megapixel webcam fixed focus Modem High speed 56k modem for all regions and countries except Brazil Hi...

Page 13: ...al area network PAN options by way of Bluetooth module Support for no WPAN option Broadcom Bluetooth 2 1 EDR Integrated WWAN options by way of WWAN module WWAN module UNDP with 2 antennas not available with Linux Two five band WWAN antennas built into display assembly Subscriber identity module SIM security customer accessible in battery bay External media cards One ExpressCard slot 34 mm Media Ca...

Page 14: ...localized cable plug support 3 wire plug with ground pin 9 cell 93 Wh Li ion battery 6 cell 47 Wh Li ion battery Security Supports Kensington security lock Intel AT support Operating system Preinstalled NOTE Windows Vista includes SP1 and Windows XP Pro includes SP3 Ver 2 1 Windows 7 Professional 32 with Windows XP Professional images with MS Basics Japan only Windows 7 Professional 32 with MS Bas...

Page 15: ...Home Premium 32 with Office 2007 Personal Japan only Windows 7 Home Premium 32 with Office 2007 Personal with PowerPoint Japan only Windows 7 Home Premium 32 with Office 2007 Professional Japan only Windows 7 Professional 32 with Office 2007 Ready excludes Japan Windows 7 Professional with Office 2007 Ready EDGI available for Argentina Brazil English Brazil Latin America Latin America English Russ...

Page 16: ...ows Vista Home Basic 32 with Office 2007 Personal with PowerPoint Japan only Windows Vista Home Basic 32 with Office 2007 Professional Japan only Windows Vista Business 32 with Office 2007 Ready excludes Japan Windows Vista Business 32 with Office 2007 Personal Japan only Windows Vista Business 32 with Office 2007 Personal Japan only Windows Vista Business 32 with Office Professional Japan only Re...

Page 17: ...l DRDVD Windows Vista Red Flag Linux in the People s Republic of China only SUSE Linux Certified Microsoft WHQL Web Support Windows 7 Professional 64 Windows Vista Business 64 Serviceability End user replaceable parts AC adapter Battery system Bluetooth module Keyboard Speaker assembly Hard drive Memory module Optical drive WLAN module WWAN module 9 ...

Page 18: ...assword for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information In Windows Vista 1 Select Start Computer System Properties 2 In the left pane click Device Manager You can also add hardware or modify device configurations using Device Manager NOTE Windows includes the User Account Control feature to improve the security of ...

Page 19: ...t is off 2 TouchPad zone Moves the pointer and selects or activates items on the screen 3 Left TouchPad button Functions like the left button on an external mouse 4 Right TouchPad button Functions like the right button on an external mouse This table describes factory settings To view or change pointing device preferences select Start Control Panel Printers and Other Hardware Mouse Top components ...

Page 20: ...ed 4 HP QuickWeb light Blinking The Web browser is being opened or closed 5 Power light On The computer is on Blinking The computer is in Standby Off The computer is off or in Hibernation 6 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 12 Chapter 2 External component identifica...

Page 21: ...e button to shut down the computer When the computer is in Standby press the button briefly to exit Standby When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings and ...

Page 22: ... 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the cursor 5 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad when pressed in combination with the fn and num lk keys 6 Function keys Execute frequently used system functions when pressed in combination with the fn key 14 Chapter 2 External c...

Page 23: ...ro adapter required MultiMediaCard MMC Secure Digital SD Memory Card xD Picture Card XD xD Picture Card XD Type H xD Picture Card XD Type M 3 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio NOTE When a device is connected to the headphone jack the computer speakers are disabled 4 Audio in microphone jack C...

Page 24: ...11 modem jack select models only Connects a modem cable 3 Optical drive light select models only Blinking The optical drive is being accessed 4 Optical drive select models only Reads optical discs and on select models also writes to optical discs 16 Chapter 2 External component identification ...

Page 25: ...4 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 External monitor port Connects an external VGA monitor or projector 6 RJ 45 network jack Connects a network cable 7 HDMI port Connects an optional HDMI device 8 Combo eSA...

Page 26: ... latches 2 Release the battery from the battery bay 2 Battery bay Holds the battery 3 SIM slot select models only Contains a wireless subscriber identity module SIM The SIM slot is located inside the battery bay 18 Chapter 2 External component identification ...

Page 27: ...Component Description 1 Internal display switch Turns off the display if the display is closed while the power is on 2 Internal microphone Records sound 3 Webcam light select models only On The webcam is in use 4 Webcam select models only Records video and captures still photographs Display 19 ...

Page 28: ...2 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLANs The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country ...

Page 29: ...nects an AC adapter to an AC outlet 2 Battery Powers the computer when the computer is not plugged into an external power source 3 AC adapter Converts AC power to DC power Batteries and power cords vary in appearance by country or region Additional hardware components 21 ...

Page 30: ...nformation the serial number label located on the bottom of the computer provides important information that you may need when contacting technical support 1 Product name 4 Warranty period 2 Serial number 5 Model description select models 3 Product number 22 Chapter 3 Illustrated parts catalog ...

Page 31: ...Computer major components Computer major components 23 ...

Page 32: ...2 001 For use in red models 33 8 cm 13 3 in HD 1366x768 resolution 608736 001 33 8 cm 13 3 in HD BrightView 608737 001 33 8 cm 13 3 in HD BrightView with webcam 608738 001 33 8 cm 13 3 in HD with webcam 608739 001 35 6 cm 14 0 in HD 1366x768 resolution 608740 001 35 6 cm 14 0 in HD BrightView 608741 001 35 6 cm 14 0 in HD BrightView with webcam 608742 001 35 6 cm 14 0 in HD with webcam 608743 001 ...

Page 33: ...n Belgium 599572 A41 For use in Brazil 599572 201 For use in Bulgaria 599572 261 For use in Canada French 599572 121 For use in Denmark 599572 081 For use in Europe 599572 B31 For use in France 599572 051 For use in French Arabic region 599572 DW1 For use in Germany 599572 041 For use in Greece 599572 DJ1 For use in Hungary 599572 211 For use in Iceland 599572 DD1 For use in Israel 599572 BB1 For ...

Page 34: ...573 261 For use in Canada French 599573 121 For use in Denmark 599573 081 For use in Europe 599573 B31 For use in France 599573 051 For use in French Arabic region 599573 DW1 For use in Germany 599573 041 For use in Greece 599573 DJ1 For use in Hungary 599573 211 For use in Iceland 599573 DD1 For use in Israel 599573 BB1 For use in Italy 599573 061 For use in Japan 599573 291 For use in Korea 5995...

Page 35: ... use with 33 8 cm 13 3 in displays 607650 001 For use with fingerprint reader and 35 6 cm 14 0 in displays 607649 001 For use with 35 6 cm 14 0 in displays 607651 001 For use in champagne models For use with fingerprint reader and 33 8 cm 13 3 in displays 625712 001 For use with 33 8 cm 13 3 in displays 625714 001 For use with fingerprint reader and 35 6 cm 14 0 in displays 625713 001 For use with...

Page 36: ...ica South Korea Spain Sweden Switzerland Taiwan Tanzania Thailand Trinidad and Tobago Turkey the United Arab Emirates the United Kingdom Uruguay the U S Virgin Islands the United States Venezuela and Vietnam 572510 001 Intel Centrino Wireless N 1000 802 11b g n 1x2 For use in Andorra Antigua and Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Bolivia B...

Page 37: ... the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel ...

Page 38: ...Peru Philippines Poland Portugal Qatar Republic of Moldova Romania Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuv...

Page 39: ...phics and 33 8 cm 13 3 in displays 599518 001 For use in models with ATI Mobility Radeon HD 5470 discrete graphics and 33 8 cm 13 3 in displays 628485 001 For use in models with ATI Mobility Radeon HD 6370 discrete graphics and 33 8 cm 13 3 in displays 628615 001 For use with UMA graphics subsystem and 35 6 cm 14 0 in displays 599523 001 For use in models with ATI Mobility Radeon HD 530v discrete ...

Page 40: ...1 21 Speakers For use with 33 8 cm 13 3 in displays 599566 001 For use with 33 8 cm 13 3 in displays includes metallic heat shield 663539 001 For use with 35 6 cm 14 0 in displays 605559 001 For use with 35 6 cm 14 0 in displays includes metallic heat shield 663540 001 22 USB connector board and cable 599524 001 23 ExpressCard slot bezel included in Plastics kit see Plastics Kit on page 36 24 Base...

Page 41: ... DVD R RW Double Layer 599538 001 DVD RW SuperMulti Double Layer Drive with LightScribe 599540 001 DVD ROM Drive 599539 001 Battery Latch Kit not illustrated 657098 001 Optical drive connector for use in 35 6 cm 14 0 in not illustrated 632213 001 Computer major components 33 ...

Page 42: ...Display bezel For 33 8 cm 13 3 in displays with webcam 536421 001 For 35 6 cm 14 0 in displays with webcam 536424 001 For 33 8 cm 13 3 in displays without webcam 536423 001 For 35 6 cm 14 0 in displays without webcam 536422 001 34 Chapter 3 Illustrated parts catalog ...

Page 43: ... without webcam 605557 001 Display cable for 35 6 cm 14 0 in displays without webcam 599535 001 6 WLAN antennas and cables included with back cover 7 WWAN antennas and cables included with back covers used with WWAN option 8 Display back cover For use on black models For 33 8 cm 13 3 in displays without WWAN 599526 001 For 33 8 cm 13 3 in displays with WWAN 599528 001 For 33 8 cm 13 3 in displays ...

Page 44: ...n coffee colored 35 6 cm 14 0 in models in Singapore 663980 001 Plastics Kit Item Description Spare part number Plastics Kit 599563 001 1 ExpressCard slot bezel 2 Optical drive blank used with no ODD option RJ11 modem connector blank not illustrated used with No Modem option 36 Chapter 3 Illustrated parts catalog ...

Page 45: ...Cable kit Item Description Spare part number Cable kit 599525 001 1 Power cable 2 Bluetooth cable 3 RJ 11 modem jack cable Cable kit 37 ...

Page 46: ...1160 001 500 GB 7200 rpm 634920 001 320 GB 7200 rpm 603783 002 250 GB 7200 rpm 599541 001 Hard Drive Hardware Kit 630889 001 2 Optical drive includes bezel Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer 599538 001 DVD RW SuperMulti Double Layer Drive with LightScribe 599540 001 DVD ROM Drive 599539 001 38 Chapter 3 Illustrated parts catalog ...

Page 47: ...gentina 490371 D01 For use in Austria 490371 011 For use in Brazil 490371 202 For use in Denmark 490371 081 For use in Europe 490371 021 For use in India 490371 D61 For use in Israel 490371 BB1 For use in Italy 490371 061 For use in Japan 490371 291 For use in North America 490371 001 For use in the People s Republic of China 490371 AA1 For use in South Africa 490371 AR1 For use in South Korea 490...

Page 48: ...closure feet and display hinge bumpers 599564 001 Screw kit includes T8 slotted Torx M2 5x6 5 T8 slotted Torx M2 5x5 0 T8 slotted Torx M2 5x3 0 Phillips P1 M2 5x5 0 Phillips P1 M2 5x3 0 Phillips P1 M2 0x3 0 Phillips P0 M2 0x2 5 Phillips M3 0x3 5 599565 001 40 Chapter 3 Illustrated parts catalog ...

Page 49: ...a and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabo...

Page 50: ...ania Luxembourg Malawi Malaysia Malta Martinique Mauritius Mexico Monaco Montenegro Morocco the Nether Antilles the Netherlands New Zealand Nicaragua Nigeria Norway Oman Panama Paraguay the People s Republic China Peru the Philippines Poland Portugal Puerto Rico Qatar Romania San Marino Saudi Arabia Senegal Serbia Singapore Slovakia Slovenia South Africa South Korea Spain Sweden Switzerland Taiwan...

Page 51: ...Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda United Arab Emirates United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 585984 001 Intel Centrino Wireless N 1000 802 11b g 1x2 for use in Russia and Ukraine 587259 001 Processor Intel Core i7 620M 2 26 GHz 588160 001 Display panel 33 8 cm 13 3 in HD...

Page 52: ...1 Display hinge and bracket left and right for 33 8 cm 13 3 in models 599537 001 Display hinge and bracket left and right for 35 6 cm 14 0 in models 599538 001 Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer 599539 001 DVD ROM Drive 599540 001 DVD RW SuperMulti Double Layer Drive with LightScribe 599541 001 Hard drive 250 GB 7200 rpm 599544 001 Fan 599546 001 Processor heat sink for u...

Page 53: ...n for use in Italy 599572 071 Keyboard 33 8 cm 13 3 in for use in Spain 599572 081 Keyboard 33 8 cm 13 3 in for use in Denmark 599572 091 Keyboard 33 8 cm 13 3 in for use in Norway 599572 121 Keyboard 33 8 cm 13 3 in for use in Canada French 599572 131 Keyboard 33 8 cm 13 3 in for use in Portugal 599572 141 Keyboard 33 8 cm 13 3 in for use in Turkey 599572 161 Keyboard 33 8 cm 13 3 in for use in L...

Page 54: ...081 Keyboard 35 6 cm 14 0 in for use in Denmark 599573 091 Keyboard 35 6 cm 14 0 in for use in Norway 599573 121 Keyboard 35 6 cm 14 0 in for use in Canada French 599573 131 Keyboard 35 6 cm 14 0 in for use in Portugal 599573 141 Keyboard 35 6 cm 14 0 in for use in Turkey 599573 161 Keyboard 35 6 cm 14 0 in for use in Latin America 599573 171 Keyboard 35 6 cm 14 0 in for use in Saudi Arabia 599573...

Page 55: ...3 3 in displays without WWAN red 607644 001 Display back cover for 33 8 cm 13 3 in displays with webcam and without WWAN red 607645 001 Display back cover for 35 6 cm 14 0 in displays without WWAN red 607646 001 Display back cover for 35 6 cm 14 0 in displays with webcam and without WWAN red 607648 001 Palm rest with TouchPad and fingerprint reader for use with 33 8 cm 13 3 in displays red 607649 ...

Page 56: ...ity Radeon HD 530v discrete graphics in the People s Republic of China and Russia 625276 001 System board for use with 33 8 cm 13 3 in models with Unified Memory Architecture UMA graphics subsystem in the People s Republic of China and Russia 625277 001 System board for use with 33 8 cm 13 3 in models with UMA graphics and WWAN in the People s Republic of China and Russia 625690 001 Display assemb...

Page 57: ...hics for use in all countries and regions except for Russia and the People s Republic of China 628488 001 System board for use with 35 6 cm 14 0 in models with ATI Mobility Radeon HD 5470 discrete graphics for use only in Russia and the People s Republic of China 628615 001 System board for use with 33 8 cm 13 3 in models with ATI Mobility Radeon HD 6370 discrete graphics for use in all countries ...

Page 58: ...01 Battery Latch Kit 663539 001 Speaker assembly 33 8 cm 13 3 in includes metallic heat shield 663540 001 Speaker assembly 35 6 cm 14 0 in includes metallic heat shield 663979 001 Display assembly for use in coffee colored 35 6 cm 14 0 in models in Singapore 663980 001 Display back cover for use in coffee colored 35 6 cm 14 0 in models in Singapore 50 Chapter 3 Illustrated parts catalog ...

Page 59: ... some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressu...

Page 60: ...erting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in...

Page 61: ...s Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The f...

Page 62: ...nd that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field...

Page 63: ...e between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistanc...

Page 64: ...ed on the bottom of the computer provides important information that you may need when contacting technical support NOTE Serial number label color varies on select models 1 Product name 4 Warranty period 2 Serial number 5 Model description select models 3 Product number Computer feet The computer feet are adhesive backed rubber pads The feet are included in the rubber kit spare part number 535793 ...

Page 65: ...stem 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latches 1 to release the battery 3 Remove the battery 2 fr...

Page 66: ...al devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 57 Remove the SIM 1 Push on the SIM 1 to release it from the SIM slot 2 Remove the SIM 2 from the computer Install the SIM by inserting it into the SIM slot and pushing until...

Page 67: ...716 001 Before removing the switch cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the ...

Page 68: ... the battery bay 3 Open the computer as far as possible 4 Slide the switch cover back 1 and then remove it from the computer 2 Reverse this procedure to install the switch cover and keyboard 60 Chapter 4 Removal and replacement procedures ...

Page 69: ...ter on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 57 5 Remove the switch cover see Switch cover on page 59 Remove the keyboard 1 Remove the thr...

Page 70: ...il it rests upside down on the right side of the computer 3 Release the zero insertion force ZIF connector 1 to which the keyboard cable is attached and disconnect the keyboard cable 2 from the system board 4 Remove the keyboard 3 62 Chapter 4 Removal and replacement procedures ...

Page 71: ... and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 57 5 Remove the switch cover see Switch cover on page 59 6 Remove the keyboard see Keyboard on page 61 NOTE You can release the keyboard without removing the keyboard cable from the system board and then rotate it right until it rests upside down on the right side of the computer to remove the memory mod...

Page 72: ...e module away from the slot at an angle NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install a memory module 64 Chapter 4 Removal and replacement procedures ...

Page 73: ...ord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 57 5 Remove the switch cover see Switch cover on page 59 6 Remove the keyboard see Keyboard on page 61 NOTE You can release the keyboard without removing the keyboard cable from the system board and then rotate it left until it rests upside down on the left side of the computer to r...

Page 74: ...position the optical drive with the rear toward you 6 Remove the two Phillips PM2 0 3 0 screws 1 that secure the optical drive bracket to the optical drive 7 Remove the optical drive bracket 2 Reverse this procedure to reassemble and install an optical drive 66 Chapter 4 Removal and replacement procedures ...

Page 75: ...first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 57 5 Switch cover see Switch cover on page 59 Remove the power connector board 1 Release the ZIF connector that connects the power connector board cable to the system board 1 and then disconnect the power connector board cable 2 2 Gently pull the power co...

Page 76: ...bernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 57 5 Remove the switch cover and keyboard see Switch cover on page 59...

Page 77: ...4 Remove the speaker cable from the clips and routing channel and then remove the speakers from the computer 3 Reverse this procedure to install the speakers Component replacement procedures 69 ...

Page 78: ...rn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 57 5 Remove the switch cover see Switch cover on page 59 6 Remove the keyboard se...

Page 79: ...dule 3 by pulling the module away from the slot at an angle NOTE WWAN modules are designed with a notch 4 to prevent incorrect insertion Reverse this procedure to install the WWAN module Component replacement procedures 71 ...

Page 80: ...plays 625715 001 For use with fingerprint reader and 33 8 cm 13 3 in displays 625712 001 For use with 33 8 cm 13 3 in displays 625714 001 Before removing the palm rest follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the c...

Page 81: ...r 4 Release the fingerprint reader connector 1 and then remove the fingerprint reader cable 2 from the system board 5 Release the TouchPad cable connector 3 and then remove the TouchPad cable 4 from the system board 6 Remove the palm rest 5 Reverse this procedure to install the palm rest Component replacement procedures 73 ...

Page 82: ...l devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 57 5 Remove the following components a Switch cover see Switch cover on page 59 b Keyboard see Keyboard on page 61 c Palm rest see Palm rest on page 72 Remove the hard drive 1...

Page 83: ...the hard drive bracket remove the two Phillips PM3 0 3 0 hard drive bracket screws 1 from each side of the hard drive 6 Lift the bracket 2 straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive Component replacement procedures 75 ...

Page 84: ...ct power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Battery see Battery on page 57 b Switch cover see Switch cover on page 59 c Keyboard see Keyboard on page 61 d Palm rest see Palm rest on page 72 Remove the RTC battery 1 Disconnect the RTC battery connector from the system board ...

Page 85: ...non Liechtenstein Lithuania Luxembourg Malawi Malaysia Malta Martinique Mauritius Mexico Monaco Montenegro Morocco the Nether Antilles the Netherlands New Zealand Nicaragua Nigeria Norway Oman Panama Paraguay the People s Republic China Peru the Philippines Poland Portugal Puerto Rico Qatar Romania San Marino Saudi Arabia Senegal Serbia Singapore Slovakia Slovenia South Africa South Korea Spain Sw...

Page 86: ...ua and Barbuda Aruba the Bahamas Barbados Belize Canada Guam Guinea Haiti Jamaica the Nether Antilles Puerto Rico St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname the US Virgin Islands and the United States 582564 001 For use in Albania Algeria Andorra Angola Argentina Armenia Australia Austria Azerbaijan Bahrain Belarus Belgium Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina...

Page 87: ...puter 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 57 5 Remove the following components a Switch cover see Switch cover on page 59 b Keyboard see Keyboard on page 61 c Palm rest see Palm rest on page 72 Remove the WLAN module 1 Position the computer right ...

Page 88: ... by pulling the module away from the slot at an angle NOTE WLAN modules are designed with a notch 4 to prevent incorrect insertion Reverse this procedure to install the WLAN module 80 Chapter 4 Removal and replacement procedures ...

Page 89: ...nnected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 57 5 Remove the following components a Switch cover see Switch cover on page 59 b Keyboard see Keyboard on page 61 c Palm rest see Palm rest on page 72 Remove the Bluetooth module 1 Posit...

Page 90: ...4 Remove the Bluetooth module cable 3 from the system board Reverse this procedure to install the Bluetooth module 82 Chapter 4 Removal and replacement procedures ...

Page 91: ... Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 57 5 Remove the following components a Switch cover see Switch cover on page 59 b Keyboard see Keyboard on page 61 c Palm rest see Palm rest on page 72 ...

Page 92: ...the left side of the heat shield from the top cover and then remove the heat shield 3 5 Disconnect the fan cable from the system board 1 6 Loosen the 2 0 5 0 captive screw from the system board and then remove the fan 3 84 Chapter 4 Removal and replacement procedures ...

Page 93: ...memory 8 Lift the heat sink off the processor 2 and then lift the heat sink up and to the right to remove the heat sink from the base enclosure 3 NOTE The thermal material must be thoroughly cleaned from the surfaces heat sink for the discrete system board 1 2 and 3 and the system board 4 5 and 6 each time the heat sink is removed Replacement thermal material is included with all heat sink system ...

Page 94: ...em board 1 2 and 3 and the system board components 3 4 and 5 each time the heat sink is removed Replacement thermal material is included with all heat sink system board and processor spare part kits Reverse this procedure to install the heat sink and fan 86 Chapter 4 Removal and replacement procedures ...

Page 95: ...26039 001 480M 2 66 GHz 634693 001 520M 2 4 GHz 594187 001 540M 2 53 GHz 594188 001 560M 2 66 GHz 3 20 Ghz 625824 001 580M 2 66 GHz 3 33 Ghz 625825 001 Intel Core i3 processors 330M 2 13 GHz 597622 001 350M 2 26 GHz 597623 001 370M 2 40 GHz 613584 001 380M 2 53 GHz 625823 001 390M 2 66 GHz 634692 001 Intel Pentium processors P6000 1 86 GHz 613586 001 P6100 2 00 GHz 613587 001 P6200 2 13 GHz 625831...

Page 96: ... adapter from the computer 4 Remove the battery see Battery on page 57 5 Remove the following components a Switch cover see Switch cover on page 59 b Keyboard see Keyboard on page 61 c Optical drive see Optical drive on page 65 d Speakers see Speakers on page 68 e Palm rest see Palm rest on page 72 f Top cover see Top cover on page 99 Remove the processor 1 Position the computer right side up with...

Page 97: ...nd remove it NOTE When you install the processor the gold triangle 3 on the processor must be aligned with the triangle 4 embossed on the processor socket Reverse this procedure to install the processor Component replacement procedures 89 ...

Page 98: ...m the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 57 5 Remove the following components a Switch cover see Switch cover on page 59 b Keyboard see Keyboard on page 61 c Fan and heat sink see Heat sink and fan on page 83 d Speakers see Speakers on page 68 Remove the power connector cable 1 Position the computer right side up with the front t...

Page 99: ...35 6 cm 14 0 in HD BrightView with webcam 599561 001 35 6 cm 14 0 in HD with webcam 599562 001 For use in red models 33 8 cm 13 3 in HD 1366x768 resolution 608736 001 33 8 cm 13 3 in HD BrightView 608737 001 33 8 cm 13 3 in HD BrightView with webcam 608738 001 33 8 cm 13 3 in HD with webcam 608739 001 35 6 cm 14 0 in HD 1366x768 resolution 608740 001 35 6 cm 14 0 in HD BrightView 608741 001 35 6 c...

Page 100: ...e with 33 8 cm 13 3 in displays with webcam 599534 001 Display cable for use with 33 8 cm 13 3 in displays with webcam on models without WWAN 616070 001 Display cable for use with 35 6 cm 14 0 in displays with webcam 605558 001 Display cable for use with 33 8 cm 13 3 in displays without webcam 605557 001 Display cable for use with 35 6 cm 14 0 in displays without webcam 599535 001 WLAN antennas an...

Page 101: ...ct the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 57 5 Remove the following components a Switch cover see Switch cover on page 59 b Keyboard see Keyboard on page 61 c Speakers see Speakers on page 68 d Palm rest see Palm rest on page 72 e WWAN cables see WWAN module on p...

Page 102: ...ed Torx M2 5 6 0 screws 2 that secure the display bezel to the display assembly The screw covers are available in the rubber kit spare part number 599564 001 5 Remove the bezel a Flex the top of the bezel from the inside edge until it disengages from the display back cover 1 b Flex the bottom of the bezel from the inside edge until it disengages from the display back cover 2 94 Chapter 4 Removal a...

Page 103: ... the module 2 and then remove the webcam NOTE To replace the webcam module in the display enclosure align the holes on the webcam module with the pins on the display enclosure and press onto the double sided tape 7 If it is necessary to replace the display hinges remove the display panel by removing the four T8 slotted Torx 2 5 5 0 screws 1 that secure the panel to the bottom of the display back c...

Page 104: ...isplay panel and then remove the display hinges 2 The left and right display hinges are available in the display hinge kit 10 If it is necessary to replace the display webcam cable turn the display panel upside down and peel back the tape that secures the display cable to the display panel 1 and then release the connector locking bar 2 96 Chapter 4 Removal and replacement procedures ...

Page 105: ...tly pull the integrated microphone 1 from the clips at the top of the display back cover remove the display cable from the clips and routing channels 2 along the bottom of the display back cover and then remove the display cable 3 The display mic webcam cable is included in the display cable kit Component replacement procedures 97 ...

Page 106: ...antennas 2 from the adhesive on the back cover and then route the cables through the clips 3 that secure the antenna cables to the display back cover b Remove the wireless antennas and cables Reverse this procedure to reassemble and install the display assembly 98 Chapter 4 Removal and replacement procedures ...

Page 107: ...rnal devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 57 5 Remove the following components a Switch cover see Switch cover on page 59 b Keyboard see Keyboard on page 61 c Speakers see Speakers on page 68 d Optical drive see Op...

Page 108: ... secure the top cover to the base enclosure 3 If installed remove the ExpressCard slot bezel 1 release the top cover from the sides of the base enclosure 2 and then remove the top cover 3 Reverse this procedure to install the top cover 100 Chapter 4 Removal and replacement procedures ...

Page 109: ...s off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 57 5 Remove the following components a Switch cover see...

Page 110: ...4 Disconnect the modem module cable 3 5 Remove the modem module Reverse this procedure to install the modem module 102 Chapter 4 Removal and replacement procedures ...

Page 111: ...4 0 in displays 628487 001 For use with models with ATI Mobility Radeon HD 6370 discrete graphics and 35 6 cm 14 0 in displays 628617 001 For use only in Russia and the People s Republic of China For use with UMA graphics subsystem WWAN module and 33 8 cm 13 3 in displays 625277 001 For use with UMA graphics subsystem and 33 8 cm 13 3 in displays 625276 001 For use in models with ATI Mobility Rade...

Page 112: ...e and cable see Bluetooth module on page 81 h WLAN module see WLAN module on page 77 i Hard drive see Hard drive on page 74 j Optical drive see Optical drive on page 65 k Display assembly see Display assembly on page 91 l Top cover see Top cover on page 99 m Power connector and cable When replacing the system board be sure that the following components are removed from the defective system board a...

Page 113: ...sure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 57 5 Remove the following co...

Page 114: ...tem board on page 103 Remove the USB connector assembly 1 Position the computer right side up with the right side toward you 2 Release the USB connector board cable from the base enclosure clips and routing channel 1 3 Remove the USB connector assembly 2 from the base enclosure Reverse this procedure to install the USB connector assembly 106 Chapter 4 Removal and replacement procedures ...

Page 115: ...C adapter from the computer 4 Remove the battery see Battery on page 57 5 Remove the following components a Switch cover see Switch cover on page 59 b Keyboard see Keyboard on page 61 c Optical drive see Optical drive on page 65 d Speakers see Speakers on page 68 e Palm rest see Palm rest on page 72 f Hard drive see Hard drive on page 74 g Display assembly see Display assembly on page 91 h Top cov...

Page 116: ...3 Remove the modem cable 2 from the routing in the base enclosure 4 Remove the modem cable Reverse this procedure to install the modem cable 108 Chapter 4 Removal and replacement procedures ...

Page 117: ...ter Setup menu items listed in this guide may not be supported by your computer NOTE An external keyboard connected by USB can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer 2 Before your operating system opens and while the Press the ESC key for Startup Menu message is displayed in the lower left corne...

Page 118: ...the Exit icon in the lower left corner of the screen and then follow the on screen instructions or use the tab key and the arrow keys to select File Ignore changes and exit and then press enter or To save your preferences and exit Computer Setup menus click the Save icon in the lower left corner of the screen and then follow the instructions on the screen or Use the tab key and the arrow keys to s...

Page 119: ...date and time Change date and time Set date MM DD YYYY Set time HH MM System Diagnostics F1 System information F2 Start up test F3 Run in test F4 Hard disk test Restore defaults Replace the configuration settings in Computer Setup with the original factory settings Password settings and security settings are not changed when you restore the factory settings Reset BIOS security to factory default R...

Page 120: ...llment enabled by default User Tools Change Password Enter change or delete a BIOS administrator password HP SpareKey Enrollment Enroll or reset HP SpareKey which is a set of security questions and answers used if you forget your password Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary hard drive The following options are available Fast Runs the Disk Sanitizer erase c...

Page 121: ...y in seconds Enable disable Custom Logo disabled by default Enable display Display Diagnostic URL Enable disable SD card boot Enable disable floppy boot Enable disable PXE Internal NIC boot Set the UEFI boot order Windows Boot Manager Set the legacy boot order 1st boot device Notebook hard drive 2nd boot device USB floppy 3rd boot device USB CD ROM 4th boot device USB hard drive 5th boot device No...

Page 122: ...only When enabled the processor can disable some virus code execution which helps to improve computer security Enable disable LAN power saving mode Set the SATA Serial Advanced Technology Attachment device mode The following options are available AHCI Advanced Host Controller Interface IDE Integrated Drive Electronics Enable disable HP QuickLook Enable disable HP QuickLook preboot authentication o...

Page 123: ...LAN state Disabled Boot to Network Follow Boot Order Enable disable the integrated camera webcam Enable disable Power Monitor Circuit Enable disable the audio device Enable disable the microphone Enable disable the internal speakers Port options Enable disable USB port Set Security Level Change view or hide security levels for all BIOS menu items Restore Security Defaults Restore the default secur...

Page 124: ...re accessed from the File Security Diagnostics and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing ...

Page 125: ...NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup 3 Use a pointing device or the arrow keys to select File R...

Page 126: ...n and keyboard controller version Set System Date and Time Set or change the date and time on the computer Restore defaults Replace the configuration settings in Computer Setup with the original factory settings Hard drive mode password settings and security settings are not changed when you restore the factory settings Ignore changes and exit Cancel any changes entered during the current session ...

Page 127: ...ge Password Enter change or delete a BIOS administrator password HP SpareKey Enrollment Enroll or reset HP SpareKey which is a set of security questions and answers used if you forget your password DriveLock Passwords Enable disable DriveLock on any computer hard drive enabled by default Change a DriveLock user password or master password NOTE DriveLock settings are accessible only when you enter ...

Page 128: ...formation for the processor cache and memory size system ROM video revision and keyboard controller version Start up Test Verifies the system components needed for starting the computer Run In Test Runs a comprehensive check on system memory Hard Disk Test Runs a comprehensive self test on any hard drive in the system Error Log Displays a log file if any errors have occurred 120 Chapter 5 Computer...

Page 129: ...ns Enable disable USB legacy support enabled by default When enabled USB legacy support allows the following Use of a USB keyboard in Computer Setup even when a Windows operating system is not running Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer Enable disable fan always on while connected to an AC outlet disabled ...

Page 130: ...ler LAN enabled by default Set the wake on LAN state Options include the following Disabled Boot to Network set by default Follow Boot Order Enable disable the optical disc drive enabled by default Enable disable the microphone Enable disable a modem device enabled by default Enable disable the embedded WLAN device enabled by default Enable disable LAN WLAN switching disabled by default Enable dis...

Page 131: ...t To do this Set Security Level Change view or hide security levels for all BIOS menu items Restore Security Defaults Restore the default security settings Computer Setup in Windows Vista and Windows XP 123 ...

Page 132: ...and System Configuration menus 1 Open Computer Setup by turning on or restarting the computer and then pressing f10 while the F10 ROM Based Setup message is displayed in the lower left corner of the screen Because Computer Setup is not operating system based it does not support the TouchPad Navigation and selection are by keystroke To choose a menu or a menu item use the arrow keys To select an it...

Page 133: ...hen you restore the factory settings Computer Setup menus The menu tables in this section provide an overview of Computer Setup options NOTE Some of the Computer Setup menu items listed in this chapter may not be supported by your computer File menu Select To do this System information View identification information for the computer View specification information for the processor cache and memor...

Page 134: ...optional MultiBay hard drive NOTE DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer System IDs Enter a user defined computer asset tracking number and ownership tag Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary hard drive The following options are available Fast Runs the Disk Sanitizer erase cycle once Opt...

Page 135: ...ect To do this HDD Self Test Options Run a comprehensive self test on any hard drive in the system or on any optional MultiBay hard drive Memory Check Run a comprehensive check on system memory Computer Setup in Linux 127 ...

Page 136: ...4th boot device Notebook hard drive 5th boot device USB hard disk 6th boot device Network controller Device Configurations Swap the functions of the fn key and left ctrl key Enable disable USB legacy support When enabled USB legacy support allows the following Use of a USB keyboard in Computer Setup even when a your operating system is not running Startup from bootable USB devices including a hard...

Page 137: ...e disable embedded Bluetooth Device Radio Enable disable Network Interface Controller NIC Enable disable LAN WLAN Switching Enable disable Wake on LAN Enable disable the integrated camera webcam Port options Enable disable USB port Enable disable ExpressCard slot Computer Setup in Linux 129 ...

Page 138: ...bs With 6 cell battery no WWAN no Bluetooth no modem one memory module without optical disk drive 2 02 kg 4 45 lbs 4 71 kg 2 14 lbs Input power Operating voltage 18 5 V dc 4 74 A 90 W Operating current 4 74 A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity ...

Page 139: ...c surfaces The computer operates well within this range of temperatures 33 8 cm 13 3 in display specifications Dimensions Height 20 83 cm 8 2 in Width 27 94 cm 11 0 in Diagonal 33 6 cm 13 3 in Number of colors Up to 16 8 million Contrast ratio 250 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 279 0 279 mm Format SD 1280 800 HD 1366 768 Configuration RGB vertical stripe Backlight L...

Page 140: ... colors Up to 16 8 million Contrast ratio 300 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 259 0 259 mm Format 1280 800 HD 1366 768 Configuration RGB vertical stripe Backlight LED Character display 80 25 Total power consumption 4 0 W Viewing angle 40 horizontal 120 40 vertical typical 132 Chapter 6 Specifications ...

Page 141: ...0 ms Average 14 0 ms 12 0 ms 12 0 ms Maximum 22 0 ms 22 0 ms 22 0 ms Logical blocks 976 773 168 625 142 448 488 397 168 Disc rotational speed 7200 rpm 7200 rpm 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 5 C to 55 C 41 F to 131 F 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications m...

Page 142: ...d Form 2 CD R CD RW Photo CD single and multisession CD Bridge Random access time DVD 125 ms CD 100 ms Cache buffer 512 KB Data transfer rate CD R 24X 3600 KB s 150 KB s at 1X CD rate CD RW 10X 1500 KB s 150 KB s at 1X CD rate CD ROM 24X 3600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1 352 KB s at 1X DVD rate Multiword DMA mode 2 16 6 MB s 134 Chapter 6 Specifications ...

Page 143: ...RW DVD R DVD RW DVD RAM Write CD R and CD RW DVD R DVD RW DVD R DVD RW DVD RAM Random access time DVD 230 ms CD 175 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer...

Page 144: ...D TEXT Write DVD RAM Ver 2 DVD R DVD R CD R and CD ROM Random access time BD 230 ms DVD 180 ms CD 180 ms Cache buffer 8 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 4X BD 18 000 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec 1X...

Page 145: ...to malfunction or become inoperable Only users who have expert knowledge of computer hardware and hardware configurations should change resource settings To view resource settings in Windows 7 and Windows Vista 1 Select Start Computer 2 Click System properties near the top of the Computer folder 3 On the left click Device Manager 4 On the View menu click one of the following Resources by type Reso...

Page 146: ...ing recovery tools NOTE For detailed instructions perform a search for these topics in Help and Support NOTE In case of system instability HP recommends that you print the recovery procedures and save them for later use Backing up Recovery after a system failure is as complete as your most current backup You should create system repair discs select models only and your initial backup immediately a...

Page 147: ...nstalled in your computer NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore follow these steps NOTE Be sure that the computer is connected to AC power bef...

Page 148: ... factory must be reinstalled Personal files must be restored from a backup 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition select Start right click Computer click Manage and then click Disk Management NOTE If the HP Recovery partition is not listed you must recover your operating system and programs using the Windows 7 Operating System Ope...

Page 149: ...hem for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up your information to an optional external hard drive...

Page 150: ...r permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Performing a recovery In case of system failure or instability the computer provides the following tools to recover your files Windows recovery tools You can use the Backup and Restore Center to recover information you have previously backed u...

Page 151: ...ess f8 before the Windows operating system loads 4 Select Repair your computer 5 Follow the on screen instructions NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Using f11 CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files you have created and any software installed ...

Page 152: ... Using a Windows Vista operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows Vista operating system DVD...

Page 153: ... software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up individual files or folders to an optional external hard drive or to a network drive Note the following when backing up Store personal files in the My Documents folder and back it up periodically Back up templates stored in their associated programs Save cu...

Page 154: ...ackup or Restore Wizard opens 3 Click Restore files and settings and then click Next 4 Follow the on screen instructions NOTE For additional information on initiating a recovery in Windows perform a search for this topic in Help and Support Recovering the operating system and programs CAUTION The recovery process reformats and completely erases the hard drive All files you have created and any sof...

Page 155: ...ts the hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory Software drivers and updates not installed by HP must be manually reinstalled Personal files must be restored from a backup To recover the original hard drive ima...

Page 156: ...8 Connector pin assignments Audio in microphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 148 Chapter 8 Connector pin assignments ...

Page 157: ...Audio out headphone Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground Audio out headphone 149 ...

Page 158: ... Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 150 Chapter 8 Connector pin assignments ...

Page 159: ...ld 3 TMDS data 2 4 TMDS data 1 5 TMDS data 1 shield 6 TMDS data 1 7 TMDS data 0 8 TMDS data 0 shield 9 TMDS data 0 10 TMDS clock 11 TMDS clock shield 12 TMDS clock 13 Consumer electronic control CEC 14 Not connected 15 DDC clock 16 DDC data 17 Ground 18 5V power 19 Hot plug detect HDMI 151 ...

Page 160: ...RJ 11 modem Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused 152 Chapter 8 Connector pin assignments ...

Page 161: ...RJ 45 network Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused RJ 45 network 153 ...

Page 162: ...Universal Serial Bus Pin Signal 1 5 VDC 4 75 V minimum under a continuous 0 5 A load 2 Data 3 Data 4 Ground 154 Chapter 8 Connector pin assignments ...

Page 163: ... Signal 1 USB 5 VDC 2 USB Data 3 USB Data 4 USB Ground S1 eSATA Ground S2 eSATA Transmit Data A S3 eSATA Transmit Data A S4 eSATA Ground S5 eSATA Receive Data B S6 eSATA Transmit Data B S7 eSATA Ground eSATA USB 155 ...

Page 164: ...ents listed below are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal v...

Page 165: ...t be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard ...

Page 166: ... them carefully NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This section ...

Page 167: ... covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Display 159 ...

Page 168: ...y to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 160 Chapter 10 Recycling ...

Page 169: ...the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up Display 161 ...

Page 170: ...rn the display panel upside down WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 17 Remove the backlight frame from the display panel 162 Chapter 10 Recycling ...

Page 171: ... the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight Display 163 ...

Page 172: ...luetooth module cable 27 removal 81 spare part number 27 81 Bluetooth module cable illustrated 37 boot options 113 121 128 boot order 113 121 128 built in device Bluetooth device radio 122 embedded WLAN 122 integrated camera 122 LAN WLAN switching 122 microphone 122 modem 122 Network Interface Controller LAN 122 optical disc drive 122 options 122 Wake on LAN 122 wireless button 122 WWAN device rad...

Page 173: ...very 143 fan removal 83 spare part number 27 83 feet locations 56 spare part number 56 File menu 111 118 125 fingerprint reader identifying 13 fn key identifying 14 function keys identifying 14 G graphics product description 2 grounding equipment and methods 55 H hard disk test 120 hard drive precautions 52 product description 4 removal 74 spare part numbers 32 38 74 specifications 133 hard drive ...

Page 174: ...eader 122 USB port 122 ports eSATA 17 external monitor 17 HDMI 17 product description 5 USB 16 17 power button identifying 13 power cable 32 power cable illustrated 37 power connector board removal 67 spare part number 25 67 power connector identifying 17 power cord set requirements 156 spare part numbers 39 power cord identifying 21 power light identifying 12 power requirements product descriptio...

Page 175: ...ribe 135 DVD ROM Drive 134 hard drive 133 optical drive 134 135 136 system resources 137 start up test 120 static shielding materials 55 stringent security 126 switch cover removal 59 spare part number 24 59 system board removal 103 spare part numbers 31 103 System Configuration menu 113 121 128 system date and time 111 118 System Diagnostics menu 120 system fan 114 121 128 system IDs 119 system i...

Page 176: ......