background image

Buttons and fingerprint reader (select models only)

Component

Description

(1)

Power button

When the computer is off, press the button to turn on the
computer.

When the computer is on, press the button briefly to
initiate Sleep.

When the computer is in the Sleep state, press the
button briefly to exit Sleep.

When the computer is in Hibernation, press the button
briefly to exit Hibernation.

If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.

To learn more about your power settings:

Windows 7

—Select 

Start

 

>

 

Control Panel

 

>

System and Security

 

>

 

Power Options

.

Windows Vista

—Select 

Start

 

>

 

Control Panel

 

>

System and Maintenance

 

>

 

Power Options

Or refer to the 

HP Notebook Reference Guide

.

Top

13

Summary of Contents for ProBook 4330s

Page 1: ...HP ProBook 4430s Notebook PC HP ProBook 4431s Notebook PC HP ProBook 4330s Notebook PC HP ProBook 4331s Notebook PC Maintenance and Service Guide ...

Page 2: ...f Microsoft Corporation in the United States and or other countries SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall n...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...iv Safety warning notice ...

Page 5: ...19 Bottom 20 3 Illustrated parts catalog 21 Service tag 21 Computer major components 22 Display components 29 Plastics Kit 31 Cable Kit 32 Mass storage devices 32 Miscellaneous parts 33 Sequential part number listing 33 4 Removal and replacement procedures 42 Preliminary replacement requirements 42 Tools required 42 Service considerations 42 Plastic parts 42 Cables and connectors 43 Drive handling...

Page 6: ...Heat sink 69 Processor 71 Top cover 72 RTC battery 79 Modem module 81 Audio board 83 Speaker assembly 84 RJ 11 jack cable 87 Quick Launch board 89 USB board 92 System board 93 Card reader board 97 Power cable 99 Optical drive connector 101 Display assembly 103 5 Computer Setup BIOS and System Diagnostics 111 Using Computer Setup 111 Starting Computer Setup 111 Navigating and selecting in Computer ...

Page 7: ...4 7 Backup and recovery 125 Windows 7 125 Backing up your information 126 Performing a system recovery 126 Using the Windows recovery tools 127 Using f11 recovery tools 127 Using a Windows 7 operating system DVD purchased separately 128 Windows Vista 129 Backing up your information 129 Performing a recovery 130 Using the Windows recovery tools 130 Using f11 recovery tools 131 Using a Windows Vista...

Page 8: ...viii ...

Page 9: ...0M 2 60 GHz Turbo up to 3 30 processor 3 MB L3 cache 4 threads 2520M 2 50 GHz Turbo up to 3 20 processor 3 MB L3 cache 4 threads 2410M 2 30 GHz Turbo up to 2 90 processor 3 MB L3 cache 4 threads Intel Core i3 processors Dual Core 2310M 2 10 GHz processor 3 MB L3 cache Intel Celeron processor Dual Core B810 1 60 GHz processor 2 MB L3 cache 2 threads Chipset Mobile Intel HM65 chipset Graphics Intel ...

Page 10: ...68 35 6 cm 14 0 inch HD 1366x768 with camera 35 6 cm 14 0 inch HD BrightView 1366x768 35 6 cm 14 0 inch HD BrightView 1366x768 with camera Support privacy filter Memory Two customer accessible upgradeable memory module slots supporting up to 8 GB of RAM Supports dual channel memory PC3 10600 1333 MHz DDR3 Supports the following configurations 1333 MHz PC3 10600 DDR3 8192 4096 2 4096 2048 2 4096 40...

Page 11: ...ives Supports the following 12 7 mm SATA optical drives DVD ROM DVD RW SuperMulti DL Blu ray ROM DVD RW SuperMulti DL Blu ray R RE DVD RW SuperMulti DL Drive Supports no optical drive option Audio Visual Integrated dual array microphone webcam models only Integrated mono non webcam models Stereo speakers 2 Integrated webcam 720p HD Supports no camera option Headphone and microphone jacks Modem 56K...

Page 12: ...eless module Two WWAN antennas built into display assembly world wide 5 band configured with panels on all units Subscriber identity module SIM security customer accessible in battery bay Supports no WWAN option Supports the following WWAN modules Qualcomm Gobi 3000 HSPA CDMA with GPS Ericsson 5521 HSPA Ericsson F3307 900 Integrated personal area network PAN options by way of Bluetooth module Blue...

Page 13: ... 65 W 9 cell 93 Wh Li ion battery 6 cell 55 Wh Li ion battery 6 cell 47 Wh Li ion battery Security Integrated fingerprint reader Intel AT support Support Kensington security lock Support no fingerprint reader option Operating system Preinstalled Windows 7 Professional 32 with Microsoft Basics Windows 7 Professional 64 with Microsoft Basics Windows 7 Home Premium 64 with Microsoft Basics Windows 7 ...

Page 14: ... Windows 7 Professional 64 with Microsoft Office 2010 Personal Windows 7 Professional 64 with Microsoft Office 2010 Home Business Windows 7 Professional 64 with Microsoft Office 2010 Professional Windows 7 Home Premium 32 with Microsoft Office 2010 Starter EDGI Windows 7 Home Premium 32 with Microsoft Office 2010 Starter Windows 7 Home Premium 32 with Microsoft Office 2010 Personal Windows 7 Home ...

Page 15: ...0 Home Business Windows Vista Basic 32 with Microsoft Office 2010 Professional Windows 7 Starter with Office 2010 Preload Windows 7 Starter with Office 2007 Ready EDGI Restore Media Windows 7 Professional 64 Windows 7 Professional 32 Windows 7 Home Basic 32 Windows 7 Home Premium 64 Windows 7 Home Premium 32 Windows 7 Starter DRDVD Windows 7 Windows Vista through Service only Web only support Wind...

Page 16: ...Category Description 4430s UMA 4430s 4431s disc 4330s UMA 4330s 4331s disc WWAN module SIM Keyboard 8 Chapter 1 Product description ...

Page 17: ... the power is on NOTE The display switch is not visible from the outside of the computer 3 WWAN antennas 2 select models only Send and receive wireless signals to communicate with wireless wide area networks WWAN 4 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLAN 5 Internal microphone s 1 or 2 depending on model Record sound Display 9 ...

Page 18: ...ree from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Top TouchPad Component Description 1 TouchPad on off button Turns the TouchPad on and off 2 TouchPad Moves the pointer and selects or activates items on the screen 3 Left TouchPad button...

Page 19: ...ight Amber The TouchPad is off Off The TouchPad is on 2 Caps lock light White Caps lock is on Off Caps lock is off 3 Power light On The computer is on Blinking The computer is in the Sleep state Off The computer is off or in Hibernation Top 11 ...

Page 20: ...s 5 times and then the default Web browser opens NOTE To use HP QuickWeb when the computer is off HP QuickWeb must be enabled in Computer Setup 5 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 12 Chapter 2 External component identification ...

Page 21: ... Sleep When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings Windows 7 Select Start Control Panel System and Security Power Options Windows Vista Select Start Control...

Page 22: ...e default Web browser NOTE For more information refer to HP QuickWeb in this guide and to the HP QuickWeb software Help If your computer does not have HP QuickWeb software the button does not perform any action or function 3 Wireless button Turns the wireless feature on or off but does not establish a wireless connection 4 Fingerprint reader select models only Allows a fingerprint logon to Windows...

Page 23: ...key Enables disables the embedded numeric keypad when pressed in combination with the fn key 4 fn key Executes frequently used system functions when pressed in combination with a function key the num lk key or the esc key 5 Start key Displays the Start menu 6 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad when pressed in combination with the fn and num lk keys...

Page 24: ...eypad when pressed in combination with the fn key 4 Integrated numeric keypad When the keypad has been enabled the keys can be used like an external numeric keypad 5 fn key Executes frequently used system functions when pressed in combination with a function key the num lk key or the esc key 6 Start key Displays the Start menu 7 Menu key Displays the active program s shortcut menu same as the righ...

Page 25: ...igital SD Card Micro 3 Audio out headphone jack Connects optional headphones earbuds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled 4...

Page 26: ...he battery light begins blinking rapidly Off The battery is fully charged NOTE If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 3 Power connector Connects an AC adapter 4 Vent Enables airflow ...

Page 27: ... 9 USB port Connects an optional USB device 10 USB port Connects an optional USB device Right Component Description 1 USB ports 2 Connect optional USB devices 2 RJ 11 modem jack select models only Connects a modem cable 3 Optical drive Reads and writes select models only to an optical disc 4 Optical drive light Lights when optical drive is active 5 Optical drive eject button Ejects the optical dri...

Page 28: ...ts and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 Access door Contains the hard drive the wireless LAN module slot and the memory module slot CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your ...

Page 29: ...eric identifier that is unique to each product Part number Product number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed Warranty period 4 This number describes the duration in years of the warranty period for the computer Model description 5 This is the alphanumeri...

Page 30: ...Computer major components 22 Chapter 3 Illustrated parts catalog ...

Page 31: ... cm 14 0 inch BrightView with webcam 646994 001 2 Keyboard includes cable NOTE For a detailed list of available keyboards see Sequential part number listing on page 33 646365 xxx 3 Top cover For use in model 4330s 4331s With a fingerprint reader and USB 3 0 646331 001 Without a fingerprint reader and with USB 3 0 646333 001 With a fingerprint reader and USB 2 0 658336 001 Without a fingerprint rea...

Page 32: ...esia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands ...

Page 33: ...the United States the US Virgin Islands Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 602993 001 Ralink 5390GN 802 11b g n 1x1 WiFi Adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Baltics Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Her...

Page 34: ...ted States the US Virgin Islands Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 630813 001 Realtek 8188GN 802 11b g n 1x1 WiFi Adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Baltics Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovi...

Page 35: ...models with 1 GB graphics memory 655570 001 11 RTC battery 449137 001 12 Modem module NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 646369 001 See Cable Kit on page 32 for more Cable Kit spare part number information 628824 001 13 Processor Intel Core i7 processors Dual Core 2620M 2 7 GHz turbo up to...

Page 36: ... ray ROM DVD RW SuperMulti DL Drive 647948 001 DVD RW and CD RW SuperMulti DL Combo Drive 647946 001 DVD ROM Drive 647945 001 20 Memory modules PC3 10600 1333 MHz DDR3 4 GB 621569 001 2 GB 621565 001 1 GB 639736 001 21 Hard drive 750 GB 7200 rpm 633252 001 640 GB 5400 rpm 603785 001 500 GB 7200 rpm 634925 001 500 GB 5400 rpm 634932 001 320 GB 7200 rpm 641672 001 320 GB 5400 rpm 622643 001 250 GB 7...

Page 37: ... HP ProBook 4330 4331s models with a webcam 646343 001 For use with HP ProBook 4330 4331s models without a webcam 646342 001 For use with HP ProBook 4430 4431s models with a webcam 646345 001 For use with HP ProBook 4430 4431s models without a webcam 646344 001 Display components 29 ...

Page 38: ...14 0 inch BrightView 646989 001 5 Display hinges includes left and right hinges 646354 001 6 Webcam cable 646275 001 7 Display Cable Kit 605766 001 8 WLAN antennas 646352 001 9 WWAN antennas 646353 001 10 Display enclosure For use in HP ProBook 4330s 4331s models 646346 001 For use in HP ProBook 4430s 4431s models 646348 001 Kensington lock bracket not illustrated For use in 4330s 4331s models 646...

Page 39: ...cs Kit Item Description Spare part number Plastics Kit 646373 001 1 RJ 11 holder 2 Secure Digital card protective insert 3 ExpressCard slot protective insert 4 Optical drive protective insert Plastics Kit 31 ...

Page 40: ...OM DVD RW SuperMulti DL Drive 647948 001 DVD RW and CD RW SuperMulti DL Combo Drive 647946 001 DVD ROM Drive 647945 001 Hard drives 750 GB 7200 rpm 633252 001 640 GB 5400 rpm 603785 001 500 GB 7200 rpm 634925 001 500 GB 5400 rpm 634932 001 320 GB 5400 rpm 622643 001 320 GB 7200 rpm 641672 001 250 GB 7200 rpm 635225 001 250 GB 5400 rpm 622641 001 Hard Drive Hardware Kit includes hard drive bracket ...

Page 41: ...in South Africa 490371 AR1 For use in Switzerland 490371 111 For use in Thailand 490371 201 For use in the United Kingdom 490371 031 For use in the United States 490371 001 Rubber Kit includes SIM bumper and feet For use with model 4330s 4331s 646371 001 For use with model 4430s 4431s 646372 001 Screw Kit 646370 001 Sequential part number listing Spare part number Description 449137 001 RTC batter...

Page 42: ...r Greece Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritiu...

Page 43: ...Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Puerto Rico Peru Philippines Poland Portugal Qatar Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Ko...

Page 44: ...hanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Baltics Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Chad Chi...

Page 45: ...an Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman P...

Page 46: ... 001 Display enclosure for use in HP ProBook 4430s 4431s models 646275 001 Webcam cable 646352 001 WLAN antennas 646353 001 WWAN antennas 646354 001 Display hinges includes left and right hinges 646355 001 Display hinge covers 646356 001 Heat sink for use in computers with discrete graphics 646357 001 Heat sink for use in computers with UMA graphics 646358 001 Fan 646359 001 Optical drive connecto...

Page 47: ... in models in Israel 646365 BG1 Keyboard for use in models in Switzerland 646365 DD1 Keyboard for use in models in Iceland 646365 DH1 Keyboard for use in models in the Netherlands 646365 DJ1 Keyboard for use in models in Greece 646365 DW1 Keyboard for use in models in the French Arabic region 646367 001 Kensington lock bracket for use in 4330s 4331s models 646368 001 Kensington lock bracket for us...

Page 48: ...ludes bracket bezel and screws 650938 001 6 cell 55 WHr 2 8 Ah Li ion battery 655567 001 System board for use in UMA models with WWAN only in Russia and the People s Republic of China 655568 001 System board for use in UMA models without WWAN only in Russia and the People s Republic of China 655569 001 System board for use in discrete models with 512 MB graphics memory only in Russia and the Peopl...

Page 49: ...ption 658338 001 Top cover for use in 4430s 4431s models with a fingerprint reader and USB 2 0 658339 001 Top cover for use in 4430s 4431s models without a fingerprint reader and with USB 2 0 Sequential part number listing 41 ...

Page 50: ...e of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure o...

Page 51: ... inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is no...

Page 52: ...Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The fol...

Page 53: ...nd and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive f...

Page 54: ...tween the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance St...

Page 55: ...ed on the service tag Product name 1 This is the product name affixed to the front of the computer Serial number s n 2 This is an alphanumeric identifier that is unique to each product Part number Product number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed Warrant...

Page 56: ...operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Position the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latch 1 to release the battery 3 Pivot the...

Page 57: ...omputer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 Remove the SIM 1 Press in on the SIM 1 The ...

Page 58: ... power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 Remove the bottom door 1 Position the computer upside down on a flat surface with the battery bay toward you 2 Remove the locking screw if installed 1 and slide the release latch 2 3 Slide the door toward the front of the co...

Page 59: ...ter on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the bottom door see Bottom door on page 50 Remove the optical drive 1 Position th...

Page 60: ...bracket position the optical drive with the rear toward you 6 Remove the two Phillips PM2 0 3 0 screws 1 that secure the optical drive bracket to the optical drive 7 Remove the optical drive bracket 2 Reverse this procedure to install an optical drive 52 Chapter 4 Removal and replacement procedures ...

Page 61: ... If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove th...

Page 62: ...r down onto the bracket and then lift to open the Mylar cover 2 6 Remove the two Phillips PM3 0 3 0 hard drive bracket screws 3 from each side of the hard drive 4 total screws 7 Rotate the hard drive upward and remove it from the bracket 4 Reverse this procedure to reassemble and install the hard drive 54 Chapter 4 Removal and replacement procedures ...

Page 63: ...shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the bottom door see Bottom door on page 50 Remove the memory module 1 Position the computer upsid...

Page 64: ...into the memory module slot NOTE The computer uses two memory sockets The top socket houses the expansion memory module and is shown in the following image The bottom socket houses the primary memory module The removal procedure is the same for both memory sockets Reverse this procedure to install a memory module 56 Chapter 4 Removal and replacement procedures ...

Page 65: ...plugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the SIM see SIM on page 49 6 Remove the bottom door see Bottom door on page 50 Remove the WWAN module 1 Position the computer upside down with the battery bay toward you 2 Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module NOTE...

Page 66: ...incorrect insertion Figure 4 1 Removing the WWAN module NOTE If the WWAN antennas are not connected to the terminals on the WWAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WWAN module 58 Chapter 4 Removal and replacement procedures ...

Page 67: ...iti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibi...

Page 68: ...tates the US Virgin Islands Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 602993 001 Ralink 5390GN 802 11b g n 1x1 WiFi Adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Baltics Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Bot...

Page 69: ...ed States the US Virgin Islands Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 630813 001 Realtek 8188GN 802 11b g n 1x1 WiFi Adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Baltics Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovin...

Page 70: ...r on page 50 Remove the WLAN module 1 Position the computer upside down with the battery bay toward you 2 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module NOTE The WLAN antenna cable labeled 1 connects to the WLAN module Main terminal labeled 1 The WLAN antenna cable labeled 2 connects to the WLAN module Aux terminal labeled 2 If the computer is equipped with an 802 11a b...

Page 71: ...th a notch 4 to prevent incorrect insertion NOTE If the WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module Component replacement procedures 63 ...

Page 72: ...external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the bottom door see Bottom door on page 50 Remove the keyboard 1 Position the computer upside down with the front toward you 2 Remove the Phillips PM2 5 6 0...

Page 73: ...sh to disengage the keyboard 5 Position the computer right side up with the front toward you 6 Open the computer as far as possible 7 When lifting the keyboard note that some models have tape 1 that secures the keyboard to the top cover Component replacement procedures 65 ...

Page 74: ... the keyboard until it rests on the palm rest 2 9 Lift the keyboard connector latch 1 and then disconnect the keyboard cable from the system board 2 10 Remove the keyboard 66 Chapter 4 Removal and replacement procedures ...

Page 75: ...l devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the bottom door see Bottom door on page 50 Remove the fan 1 Position the computer upside down with the front toward you 2 Disconnect the fan cable 1 from the syste...

Page 76: ...n is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the compute...

Page 77: ...power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the bottom door see Bottom door on page 50 6 Remove the fan see Fan on page 67 Remove the heat sink 1 Position the computer upside down with the front toward you 2 To remove the discrete heat sink in the order indica...

Page 78: ... remove the heat sink All heat sink and processor spare part kits include thermal material NOTE For UMA models thoroughly clean thermal material from the surface of the system board 1 and heat sink 2 each time you remove the heat sink All heat sink and processor spare part kits include thermal material Reverse this procedure to install the heat sink 70 Chapter 4 Removal and replacement procedures ...

Page 79: ...1 6 GHz with 2 MB L3 cache 646760 001 Before removing the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outl...

Page 80: ...31s With a fingerprint reader and USB 3 0 646331 001 Without a fingerprint reader and with USB 3 0 646333 001 With a fingerprint reader and USB 2 0 658336 001 Without a fingerprint reader and with USB 2 0 658337 001 For use in model 4430s 4431s With a fingerprint reader and USB 3 0 646335 001 Without a fingerprint reader and with USB 3 0 646337 001 With a fingerprint reader and USB 2 0 658338 001 ...

Page 81: ...and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the following components a Bottom door see Bottom door on page 50 b Hard drive see Hard drive on page 53 c Optical drive see Optical drive on page 51 d WLAN module see WLAN Bluetooth combo card on page 59 e WWAN module see WWAN module on page 57 f Fan see Fan on page 67 g Heat sink see Heat si...

Page 82: ...ews 3 Remove the following screws that secure the top cover to the computer 1 3 Phillips PM2 0 3 0 screws from the optical drive bay and left side of the battery bay 2 2 Phillips PM2 5 2 5 broadhead screws from the battery bay 4 Position the computer upright with the front toward you 74 Chapter 4 Removal and replacement procedures ...

Page 83: ...5 Remove the following cables from the system board 1 Fingerprint reader cable 2 Touchpad cable Component replacement procedures 75 ...

Page 84: ...6 Disconnect the Quick Launch board cable from the system board 7 Position the computer on its side with the display open 76 Chapter 4 Removal and replacement procedures ...

Page 85: ...cover 1 pull upward on the left 2 and right sides 3 and then remove the top cover from the computer 4 Reverse this procedure to install the top cover Note the correct cable routing paths for the antenna cables Make sure you properly route all cables when installing the top cover as shown in the following images Component replacement procedures 77 ...

Page 86: ...Cable routing path top Cable routing path bottom 78 Chapter 4 Removal and replacement procedures ...

Page 87: ...he computer 4 Remove the battery see Battery on page 48 5 Remove the bottom door see Bottom door on page 50 6 Remove the following components a Bottom door see Bottom door on page 50 b Hard drive see Hard drive on page 53 c Optical drive see Optical drive on page 51 d WLAN module see WLAN Bluetooth combo card on page 59 e WWAN module see WWAN module on page 57 f Fan see Fan on page 67 g Heat sink ...

Page 88: ...3 Lift the battery from the system board 2 Reverse this procedure to install the RTC battery 80 Chapter 4 Removal and replacement procedures ...

Page 89: ...ower cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the bottom door see Bottom door on page 50 6 Remove the following components a Bottom door see Bottom door on page 50 b Hard drive see Hard drive on page 53 c Optical drive see Optical drive on page 51 d WLAN module see WLAN Bluetooth combo card on page 59 e WWAN m...

Page 90: ...4 Disconnect the modem module 3 from the system board by lifting it straight up Reverse this procedure to install the modem module 82 Chapter 4 Removal and replacement procedures ...

Page 91: ...uter 4 Remove the battery see Battery on page 48 5 Remove the following components a Bottom door see Bottom door on page 50 b Hard drive see Hard drive on page 53 c Optical drive see Optical drive on page 51 d WLAN module see WLAN Bluetooth combo card on page 59 e WWAN module see WWAN module on page 57 f Fan see Fan on page 67 g Heat sink see Heat sink on page 69 h Keyboard see Keyboard on page 64...

Page 92: ...ter is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the following components a Bottom door...

Page 93: ...op cover see Top cover on page 72 Remove the speaker assembly 1 Position the computer upside down with the front toward you 2 Disconnect the speaker cable from the system board 1 3 Remove the speaker cable from the routing path 2 built into the computer 4 Position the computer right side up with the front toward you 5 Remove the Phillips PM2 0 3 0 screw 1 that secures the speaker assembly to the c...

Page 94: ...6 Lift the speaker from the computer 2 while routing the cable through the hole in the chassis 3 Reverse this procedure to install the speaker assembly 86 Chapter 4 Removal and replacement procedures ...

Page 95: ...tery see Battery on page 48 5 Remove the following components a Bottom door see Bottom door on page 50 b Hard drive see Hard drive on page 53 c Optical drive see Optical drive on page 51 d WLAN module see WLAN Bluetooth combo card on page 59 e WWAN module see WWAN module on page 57 f Modem module see Modem module on page 81 g Fan see Fan on page 67 h Heat sink see Heat sink on page 69 i Keyboard s...

Page 96: ...4 Remove the RJ 11 jack from the clip built into the base enclosure 3 Reverse this procedure to install the RJ 11 jack cable 88 Chapter 4 Removal and replacement procedures ...

Page 97: ...he following components a Bottom door see Bottom door on page 50 b Hard drive see Hard drive on page 53 c Optical drive see Optical drive on page 51 d WLAN module see WLAN Bluetooth combo card on page 59 e WWAN module see WWAN module on page 57 f Fan see Fan on page 67 g Heat sink see Heat sink on page 69 h Keyboard see Keyboard on page 64 i Top cover see Top cover on page 72 Remove the Quick Laun...

Page 98: ... the board 3 slide it out from under the tab and then remove the board from the top cover 4 5 Remove the Phillips PM2 0 3 0 screw 1 that secures the board to the top cover 90 Chapter 4 Removal and replacement procedures ...

Page 99: ...6 Lift the side of the board 2 slide it out from under the tab and then remove the board from the top cover 3 Reverse this procedure to install the Quick Launch board Component replacement procedures 91 ...

Page 100: ...age 48 5 Remove the following components a Bottom door see Bottom door on page 50 b Hard drive see Hard drive on page 53 c Optical drive see Optical drive on page 51 d WLAN module see WLAN Bluetooth combo card on page 59 e WWAN module see WWAN module on page 57 f Fan see Fan on page 67 g Heat sink see Heat sink on page 69 h Keyboard see Keyboard on page 64 i Top cover see Top cover on page 72 Remo...

Page 101: ...s with USB 3 0 and WWAN 646325 001 For use UMA models with USB 3 0 and without WWAN 646326 001 For use in UMA models with USB 2 0 and WWAN 658332 001 For use in UMA models with USB 2 0 and without WWAN 658333 001 For use in discrete models with 512 MB graphics memory 658334 001 For use in discrete models with 1 GB graphics memory 658335 001 System board for use in only Russia and the People s Repu...

Page 102: ... following components a Bottom door see Bottom door on page 50 b Hard drive see Hard drive on page 53 c Optical drive see Optical drive on page 51 d Modem module see Modem module on page 81 e Fan see Fan on page 67 f Heat sink see Heat sink on page 69 g Keyboard see Keyboard on page 64 h Top cover see Top cover on page 72 When replacing the system board be sure to remove the following components f...

Page 103: ...ble 2 from the system board 3 Remove the two Phillips PM2 5 4 0 screws 1 that secure the system board to the base enclosure 4 Lift the optical drive connector latch 2 and then disconnect the optical drive cable 3 Component replacement procedures 95 ...

Page 104: ...stem board disconnect the battery connector cable 1 from the system board 7 Disconnect the smaller power cable 2 and the larger power cable 3 from the system board 8 Lift the system board out of the computer 4 Reverse this procedure to install the system board 96 Chapter 4 Removal and replacement procedures ...

Page 105: ...the computer 4 Remove the battery see Battery on page 48 5 Remove the following components a Bottom door see Bottom door on page 50 b Hard drive see Hard drive on page 53 c Optical drive see Optical drive on page 51 d WLAN module see WLAN Bluetooth combo card on page 59 e WWAN module see WWAN module on page 57 f Fan see Fan on page 67 g Heat sink see Heat sink on page 69 h Keyboard see Keyboard on...

Page 106: ...reader board downward 2 to disconnect it from the system board connector and then remove it from the system board Reverse this procedure to install the card reader board 98 Chapter 4 Removal and replacement procedures ...

Page 107: ...he AC adapter from the computer 4 Remove the battery see Battery on page 48 5 Remove the following components a Bottom door see Bottom door on page 50 b Hard drive see Hard drive on page 53 c Optical drive see Optical drive on page 51 d WLAN module see WLAN Bluetooth combo card on page 59 e WWAN module see WWAN module on page 57 f Fan see Fan on page 67 g Heat sink see Heat sink on page 69 h Keybo...

Page 108: ...3 Lift the power cable assembly from the computer 2 Reverse this procedure to install the power cable 100 Chapter 4 Removal and replacement procedures ...

Page 109: ...ter from the computer 4 Remove the battery see Battery on page 48 5 Remove the following components a Bottom door see Bottom door on page 50 b Hard drive see Hard drive on page 53 c Optical drive see Optical drive on page 51 d WLAN module see WLAN Bluetooth combo card on page 59 e WWAN module see WWAN module on page 57 f Fan see Fan on page 67 g Heat sink see Heat sink on page 69 h Keyboard see Ke...

Page 110: ...3 Lift the optical drive connector from the computer 2 Reverse this procedure to install the optical drive connector 102 Chapter 4 Removal and replacement procedures ...

Page 111: ...cm 14 0 inch BrightView without webcam 646993 001 35 6 cm 14 0 inch BrightView with webcam 646994 001 Before removing the display assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the powe...

Page 112: ...nd webcam cable 2 from the system board 4 Remove the two Phillips PM2 5 4 0 screws 1 that secure the security bracket to the computer and then lift the security bracket from the computer 2 The security bracket is available using spare part number 646367 001 for 4330s 4331s models and 646368 001 for 4430s 4431s models 5 Remove the two Phillips PM2 5 4 0 screws 3 from the left hinge and the Phillips...

Page 113: ...rranged properly Failure to properly route the antennas can result in degradation of the computer s WLAN and WWAN performance 7 If you need to remove the hinge covers from the display hinges pull the hinges straight up and off the display to remove them Display hinge covers are available using spare part number 646355 001 Component replacement procedures 105 ...

Page 114: ...right sides 4 and then the bottom 5 of the bezel until it disengages from the display enclosure The bezel is available using the following spare part numbers 646342 001 4330s 4331s models without a webcam 646343 001 4330s 4331s models with a webcam 646344 001 4430s 4431s models without a webcam 646345 001 4430s 4431s models with a webcam 10 Remove the display bezel 106 Chapter 4 Removal and replac...

Page 115: ...edure and is available using spare part number 642797 001 12 If it is necessary to replace the display panel remove the four Phillips PM2 5 4 0 screws 1 at the bottom and two Phillips PM2 5 2 5 broadhead screws 2 at the top that secure the panel to the display enclosure 13 Rotate the top of the panel upward 3 The display panel is available using the following spare part numbers 646374 001 33 8 cm ...

Page 116: ... and then disconnecting the cable from the panel 2 The display cable is available using spare part number 605766 001 15 If it is necessary to replace the display hinges remove the three Phillips PM2 0 3 0 screws 1 that secure each display hinge to the display panel 108 Chapter 4 Removal and replacement procedures ...

Page 117: ...s 3 built into the display enclosure The WLAN antennas are available using spare part number 646352 001 and the WWAN antennas are available using spare part number 646353 001 CAUTION When installing the display assembly be sure that the wireless antenna cables are routed and arranged properly Failure to properly route the antennas can result in degradation of the computer s wireless performance Co...

Page 118: ...he clips 3 and routing paths in the display enclosure The display cable is available using spare part number 605766 001 The webcam cable is available using spare part number 646275 001 Reverse this procedure to reassemble and install the display assembly 110 Chapter 4 Removal and replacement procedures ...

Page 119: ...up follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup Navigating and selecting in Computer Setup To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup...

Page 120: ... into effect when the computer restarts Restoring factory settings in Computer Setup NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Pre...

Page 121: ...nstalled on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Computer Setup 1 Start Computer Setup 2 Use a pointing device or the arrow keys to select File System Information 3 To exit Computer Setup without saving your change...

Page 122: ...ocate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer to a network consult the network administrat...

Page 123: ... data to a good sector Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately Battery test This test analyzes the condition of the battery If the battery fails the test contact HP Customer Support to report the issue and purchase a replacement battery You can also view system information and error logs in the System...

Page 124: ...ting current 4 74 A or 3 5 A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m...

Page 125: ...tions Metric U S Active diagonal size 33 8 cm 13 3 in Resolution 1366x768 HD Active area 293 38x165 02 PPI 118 Surface treatment Anti glare or BrightView Contrast ratio 300 1 typical Anti glare 500 1 BrightView Response time 16 ms Brightness 200 nits typical Viewing angle SVA Backlight LED Luminance uniformity 13 points 1 4 typ 1 6 max Lifetime 1 2 luminance 12 000 hours Color coordinate white 0 3...

Page 126: ...atment Anti glare or BrightView Contrast ratio 300 1 typical Anti glare 500 1 BrightView Response time 8 ms Brightness 200 nits typical Viewing angle SVA Backlight LED Luminance uniformity 13 points 1 4 typ 1 6 max Lifetime 1 2 luminance 12 000 hours Color coordinate white 0 313 0 329 Color tolerance W R G B 0 03 Color gamut 45 typ 118 Chapter 6 Specifications ...

Page 127: ...typical read including setting Single track 1 5 ms 2 ms 3 ms 3 ms 3 ms Average 11 ms 12 ms 13 ms 13 ms 13 ms Maximum 14 ms 22 ms 24 ms 24 ms 24 ms Logical blocks 1 465 149 168 1 250 263 728 1 048 576 000 625 141 400 488 397 168 Disc rotational speed 7200 rpm or 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessi...

Page 128: ... DVD R DVD R 9 DVD RW DVD RAM BD R BD RE Access time CD DVD BD ROM Random 180 ms 180 ms 230 ms Maximum Media Capacity read 50 GB Maximum Media Capacity write 8 5 GB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 2X BD ROM 9 000 KB sec 16X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 6X DVD RW 8 100 KB sec 8X DVD R 10 800 KB sec 6X DVD RW 8 100 KB sec 4X DVD R Du...

Page 129: ...tandard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 µm Access time CD DVD Random 175 ms 230 ms Full stroke 285 ms 335 ms Audio output level Line out 0 7 Vrms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB ...

Page 130: ...R for Dual Layer HD DVD RW CD R and CD RW DVD R DVD R 9 DVD RW DVD R DVD R 9 DVD RW DVD RAM Access time CD DVD HD Random 170 ms 170 ms 230 ms Cache buffer 8 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 ...

Page 131: ... disc 12 cm 4 72 in 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 µm Access time CD DVD Random 100 ms 125 ms Full stroke 175 ms 225 ms Audio output level Line out 0 7 Vrms Cache buffer 512 KB Data transfer rate CD R 24X 3600 KB s 150 KB s at 1X CD rate CD RW 10X 1500 KB s 150 KB s at 1X CD rate CD ROM 24X 3600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1 352 KB s at 1X DVD rate ...

Page 132: ...oftware running utilities or changing Windows settings Refer to Windows Help and Support for more information After you open Device Manager drill down to a device and double click it to access its properties To access Device Manager in Windows 7 1 Select Start Computer System properties 2 In the left pane click Device Manager To access Device Manager in Windows Vista 1 Select Start Computer System...

Page 133: ...alled optical drive select models only or an optional external optical drive Backing up your information Creating a system image select models only Scheduling automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools NOTE For detailed instructions perform a search for these ...

Page 134: ... R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive installed in your computer or the type of external optical drive you are using NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required When backing up to discs number each disc before inserting it into the opt...

Page 135: ...ence of the Windows partition and the HP Recovery partition To check for the Windows partition select Start Computer To check for the HP Recovery partition click Start right click Computer click Manage and then click Disk Management NOTE If the Windows partition and the HP Recovery partition are not listed you must recover your operating system and programs using the Windows 7 operating system DVD...

Page 136: ...er a Windows 7 operating system DVD go to http www hp com support select your country or region and follow the on screen instructions You can also order the DVD by calling technical support For contact information refer to the Worldwide Telephone Numbers booklet included with the computer CAUTION Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard dr...

Page 137: ...r your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to ba...

Page 138: ... can use the Backup and Restore Center to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly f11 recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory NOTE If yo...

Page 139: ...ormats the hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled Personal files must be restored from a backup NOTE If your computer includes a solid state drive SSD you may ...

Page 140: ...hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows Vista operating system DVD NOTE This process takes several minutes 1 If possible back up...

Page 141: ...s listed below are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal volt...

Page 142: ...g must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Stan...

Page 143: ...carefully NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This section provid...

Page 144: ...s 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 136 Chapter 9 Recycling ...

Page 145: ...embly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Position the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame Display 137 ...

Page 146: ...lay panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Position the display panel right side up 138 Chapter 9 Recycling ...

Page 147: ...16 Position the display panel upside down WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 17 Remove the backlight frame from the display panel Display 139 ...

Page 148: ...CD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight 140 Chapter 9 Recycling ...

Page 149: ...3 QuickWeb 14 right TouchPad 10 TouchPad on off 10 wireless 14 C Cable Kit contents 32 spare part number 32 39 cables service considerations 43 caps lock light identifying 11 card reader board removal 97 spare part number 23 38 97 chipset product description 1 components bottom 20 display 9 front 17 left side 18 right side 19 top 10 Computer Setup navigating and selecting 111 restoring factory set...

Page 150: ...isplay switch 9 internal microphones identifying 9 J jacks audio in microphone 17 audio out headphone 17 network 18 RJ 11 modem 19 RJ 45 network 18 K keyboard product description 5 removal 64 spare part numbers 23 38 64 keypad embedded numeric 15 keypad integrated numeric 16 keys esc 15 16 fn 15 16 function 15 16 menu 15 16 num lk 15 16 start 15 16 L legacy support USB 111 lights AC adapter 18 cap...

Page 151: ...11 jack cable removal 87 RJ 45 network jack identifying 18 RTC battery removal 79 spare part number 27 33 79 Rubber Kit spare part number 39 S Screw Kit spare part number 33 39 Secure Digital card insert illustrated 31 security cable slot identifying 18 security product description 5 service considerations 42 service tag 21 47 serviceability product description 7 setup utility navigating and selec...

Page 152: ...132 wireless antennas disconnecting 57 62 wireless antennas identifying 9 wireless button identifying 14 wireless light 12 wireless product description 4 WLAN antennas identifying 9 spare part number 30 38 WLAN module spare part number 24 34 WLAN Bluetooth combo card removal 59 spare part number 59 workstation guidelines 45 WWAN antennas identifying 9 spare part number 30 38 WWAN module removal 57...

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