HP ProBook 450 G2, User Manual

Page 1: ...User Guide ...

Page 2: ... that are common to most models Some features may not be available on your computer Not all features are available in all editions of Windows This computer may require upgraded and or separately purchased hardware drivers and or software to take full advantage of Windows functionality Go to http www microsoft com for details To access the latest user guide go to http www hp com support and select ...

Page 3: ...ther hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for S...

Page 4: ...iv Safety warning notice ...

Page 5: ...Celeron N28xx N29xx N30xx N31xx series processor and a Windows operating system If your computer is configured as described do not change the processor configuration setting in msconfig exe from 4 or 2 processors to 1 processor If you do so your computer will not restart You will have to perform a factory reset to restore the original settings v ...

Page 6: ...vi Processor configuration setting select models only ...

Page 7: ... to a wireless network 30 Using the wireless controls 30 Wireless button 30 Operating system controls 30 Connecting to a WLAN 31 Using HP Mobile Broadband select products only 31 Using HP Mobile Connect select products only 32 Using GPS select products only 32 Using Bluetooth wireless devices select products only 32 Connecting to a wired network 32 Connecting to a local area network LAN select pro...

Page 8: ...0 Setting up HDMI audio 41 6 Power management 42 Shutting down turning off the computer 42 Setting power options 42 Using power saving states 42 Initiating and exiting Sleep 43 Enabling and exiting user initiated Hibernation select products only 43 Using the power meter and power settings 43 Setting password protection on wakeup 44 Using battery power 44 Finding additional battery information 44 U...

Page 9: ...Entering an Automatic DriveLock password select products only 56 Removing Automatic DriveLock protection select products only 57 Using antivirus software 57 Using firewall software 57 Installing critical security updates 58 Using HP Client Security select products only 58 Using HP Touchpoint Manager select products only 58 Installing an optional security cable select products only 58 Using a finge...

Page 10: ... Computer Setup BIOS TPM and HP Sure Start 69 Using Computer Setup 69 Starting Computer Setup 69 Navigating and selecting in Computer Setup 69 Restoring factory settings in Computer Setup 70 Updating the BIOS 70 Determining the BIOS version 70 Downloading a BIOS update 71 Changing the boot order using the f9 prompt 72 TPM BIOS settings select products only 72 Using HP Sure Start select products on...

Page 11: ...nections on page 30 Update your antivirus software Protect your computer from damage caused by viruses The software is preinstalled on the computer For more information see Using antivirus software on page 57 Get to know your computer Learn about your computer features See Components on page 4 and Screen navigation on page 35 for additional information Find installed software Access a list of the ...

Page 12: ... the taskbar 2 Select My PC select the Specifications tab and then select User Guides or Go to http www hp com ergo Proper workstation setup Guidelines for posture and work habits that increase your comfort and decrease your risk of injury Electrical and mechanical safety information Regulatory Safety and Environmental Notices To access this document 1 Type support in the taskbar search box and th...

Page 13: ...s HP may provide a printed warranty in the box For countries or regions where the warranty is not provided in printed format you can request a copy from http www hp com go orderdocuments For products purchased in Asia Pacific you can write to HP at Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 Include your product name and your name phone number and postal address Finding ...

Page 14: ...splays all the devices installed on your computer For information about system hardware components and the system BIOS version number press fn esc select products only Locating software To find out what software is installed on your computer Select the Start button and then select All apps or Right click the Start button and then select Programs and Features 4 Chapter 2 Components ...

Page 15: ... refer to the Regulatory Safety and Environmental Notices To access this guide 1 Type support in the taskbar search box and then select the HP Support Assistant app or Click the question mark icon in the taskbar 2 Select My PC select the Specifications tab and then select User Guides NOTE When a device is connected to the jack the computer speakers are disabled 2 USB 2 0 ports 2 Connect an optiona...

Page 16: ...OTE When a device is connected to the jack the computer speakers are disabled 2 USB 2 0 ports 2 Connect an optional USB device such as a keyboard mouse external drive printer scanner or USB hub 3 Optical drive select products only Depending on your computer model reads an optical disc or reads and writes to an optical disc 4 Optical drive eject button select products only Releases the optical driv...

Page 17: ...elect User Guides NOTE When a device is connected to the jack the computer speakers are disabled 2 USB 2 0 ports 2 Connect an optional USB device such as a keyboard mouse external drive printer scanner or USB hub 3 Optical drive select products only Depending on your computer model reads an optical disc or reads and writes to an optical disc 4 Optical drive eject button select products only Releas...

Page 18: ...attery level the battery light begins blinking rapidly Off The battery is not charging 4 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 External monitor port Connects an external VGA monitor or projector 6 RJ 45 network...

Page 19: ...ponents NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 External monitor port Connects an external VGA monitor or projector 5 RJ 45 network jack status lights Connects a network cable Green right The network is connected Amber left Activity is occurring on the network ...

Page 20: ...NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 External monitor port Connects an external VGA monitor or projector 5 RJ 45 network jack status lights Connects a network cable Green right The network is connected Amber left Activity is occurring on the network 6 HDMI p...

Page 21: ...o and captures photographs Some models allow you to video conference and chat online using streaming video To use the webcam Type camera in the taskbar search box and then select Camera The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Re...

Page 22: ...ou to video conference and chat online using streaming video To use the webcam Type camera in the taskbar search box and then select Camera The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that...

Page 23: ...communicate with wireless local area networks WLANs The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region To access this guide 1 Type support in the taskbar se...

Page 24: ...on and off 2 TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen 3 Left TouchPad button Functions like the left button on an external mouse 4 Right TouchPad button Functions like the right button on an external mouse 14 Chapter 2 Components ...

Page 25: ...ount of power 2 Caps lock light On Caps lock is on which switches the key input to all capital letters 3 Microphone mute light Amber microphone sound is off Off microphone sound is on 4 Num lock light On Num lock is on 5 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on NOTE On some models the wireless light is ambe...

Page 26: ... on which switches the key input to all capital letters 3 Microphone mute light Amber microphone sound is off Off microphone sound is on 4 Num lock light On Num lock is on 5 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on NOTE On some models the wireless light is amber when all wireless devices are off 6 Mute ligh...

Page 27: ... the computer is in Hibernation press the button briefly to exit Hibernation CAUTION Pressing and holding down the power button results in the loss of unsaved information If the computer has stopped responding and shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings see your power options Type po...

Page 28: ... Power button When the computer is off press the button to turn on the computer When the computer is on press the button briefly to initiate Sleep When the computer is in the Sleep state press the button briefly to exit Sleep When the computer is in Hibernation press the button briefly to exit Hibernation CAUTION Pressing and holding down the power button results in the loss of unsaved information...

Page 29: ...d then select Power Options 2 Speakers 2 Produce sound 3 Wireless button Turns the wireless feature on or off but does not establish a wireless connection A wireless network must be set up before a wireless connection is possible 4 Volume mute button Mutes and restores speaker sound 5 Fingerprint reader select products only Allows a fingerprint logon to Windows instead of a password logon Top 19 ...

Page 30: ...Opens the Start menu NOTE Pressing the Windows key again will close the Start menu 4 Function keys Execute frequently used system functions when pressed in combination with the fn key 5 Embedded numeric keypad A numeric keypad superimposed over the keyboard alphabet keys that enables you to add subtract and perform other numeric tasks When num lock is on the keypad can be used like an external num...

Page 31: ...pens the Start menu NOTE Pressing the Windows key again will close the Start menu 4 Function keys Execute frequently used system functions when pressed in combination with the fn key 5 num lock key Turns the integrated numeric keypad on and off 6 Integrated numeric keypad A separate keypad to the right of the alphabet keyboard that enables you to add subtract and perform other numeric tasks When n...

Page 32: ...nates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor Most external monitors receive video information on the computer using the external VGA video standard The fn f4 hot key can also alternate images among other devices that are receiving video information on the computer Decreases speaker volume incrementally while you hold d...

Page 33: ... automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 2 Service door Provides access to the hard drive bay and the memory module slots 3 Battery release latches 2 Release the battery 4 Service door Provides access to the wireless LAN WLAN module slot the WWAN module slot and SIM slot Bottom 23 ...

Page 34: ...pe support in the taskbar search box and then select the HP Support Assistant app or Click the question mark icon in the taskbar 5 SIM card slot select products only Supports a wireless subscriber identity module SIM card The SIM card slot is located under the service door 6 Battery bay Holds the battery Component Description 1 Vents 2 Enable airflow to cool internal components NOTE The computer f...

Page 35: ...ireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact support Type support in the taskbar search box and then select the HP Support Assistant app or Click the question mark icon in the task...

Page 36: ...and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 2 Service door Provides access to the hard drive bay and the memory module slots 3 Battery release latches 2 Release the battery 4 Service door Provides access to the wireless LAN WLAN module slot and the WWAN module slot 26 Chapter 2 Components ...

Page 37: ...y and then contact support Type support in the taskbar search box and then select the HP Support Assistant app or Click the question mark icon in the taskbar 5 Battery bay Holds the battery Front Component Description 1 Drive light Blinking white The hard drive is being accessed Amber HP 3D DriveGuard has temporarily parked the hard drive NOTE For more information about HP 3D DriveGuard see Using ...

Page 38: ...roduct number or the model number Locate these numbers before you contact support Your service label will resemble one of the examples shown below Refer to the illustration that most closely matches the service label on your computer Component 1 Serial number 2 Product number 3 Warranty period 4 Model number select products only Component 1 Model name select products only 2 Product number 3 Serial...

Page 39: ...e battery bay toward you 6 Remove the battery 7 Remove the smaller service door 8 Insert the SIM card into the SIM card slot and then press in on the SIM card until it is firmly seated NOTE See the image below to determine which way the SIM should be inserted into your computer 9 Replace the service door 10 Insert the battery NOTE HP Mobile Broadband will be disabled if the battery is not replaced...

Page 40: ...even countries Bluetooth device Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other Using the wireless controls You can control the wir...

Page 41: ... on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Using HP Mobile Broadband select products only Your HP Mobile Broadband computer has built in support for mobile broadband service Your new computer when used with a mobile operator s network gives you the freedom to connect to the Internet send e mail or conne...

Page 42: ...ronic devices such as the following Computers desktop notebook Phones cellular cordless smart phone Imaging devices printer camera Audio devices headset speakers Mouse Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information about configuring and using Bluetooth devices see the Bluetooth software Help Connecting to...

Page 43: ...some countries or regions a specific modem cable adapter is also required Jacks for digital PBX systems may resemble analog telephone jacks but they are not compatible with the modem Connecting a modem cable To connect the modem cable follow these steps 1 Plug the modem cable into the modem jack 1 on the computer 2 Plug the modem cable into the RJ 11 telephone wall jack 2 NOTE If the modem cable c...

Page 44: ...e computer you must obtain a country or region specific modem cable adapter To connect the modem to an analog telephone line that does not have an RJ 11 telephone jack follow these steps 1 Plug the modem cable into the modem jack 1 on the computer 2 Plug the modem cable into the modem cable adapter 2 3 Plug the modem cable adapter 3 into the telephone wall jack 34 Chapter 3 Network connections ...

Page 45: ... right TouchPad buttons as you would use the corresponding buttons on an external mouse To navigate a touch screen select products only touch the screen directly using gestures described in this chapter You can also customize gestures and view demonstrations of how they work Type control panel in the taskbar search box select Control Panel and then select Hardware and Sound Under Devices and Print...

Page 46: ... or in on images or text Zoom out by placing two fingers apart on the TouchPad zone or touch screen and then moving your fingers together Zoom in by placing two fingers together on the TouchPad zone or touch screen and then moving your fingers apart Two finger scroll TouchPad only Use the two finger scroll to move up down or sideways on a page or image Place two fingers slightly apart on the Touch...

Page 47: ...open the options menu for the selected object One finger slide touch screen only Use the one finger slide to pan or scroll through lists and pages or to move an object To scroll across the screen lightly slide one finger across the screen in the direction you want to move To move an object press and hold your finger on an object and then drag your finger to move the object Using the TouchPad and t...

Page 48: ...n attach wired speakers to your computer by connecting them to a USB port or to the audio out headphone audio in microphone combo jack on your computer or on a docking station To connect wireless speakers to your computer follow the device manufacturer s instructions To connect high definition speakers to the computer see Setting up HDMI audio on page 41 Before connecting speakers lower the volume...

Page 49: ...anel select Hardware and Sound and then select the audio control panel specific to your system Using video Your computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer when you are not connected to a network To enhance your viewing enjoyment use one of the video ports on the computer to connec...

Page 50: ...results especially if you choose the Extend option increase the screen resolution of the external device as follows Type control panel in the taskbar search box select Control Panel select Appearance and Personalization Under Display select Adjust resolution Connecting video devices using an HDMI cable NOTE To connect an HDMI device to your computer you need an HDMI cable purchased separately To s...

Page 51: ...ws Type control panel in the taskbar search box select Control Panel select Appearance and Personalization Under Display select Adjust resolution Setting up HDMI audio HDMI is the only video interface that supports high definition video and audio After you connect an HDMI TV to the computer you can then turn on HDMI audio by following these steps 1 Right click the Speakers icon in the notification...

Page 52: ...t first exit Sleep or Hibernation before shutdown is possible by briefly pressing the power button 1 Save your work and close all open programs 2 Select the Start button select the Power icon and then select Shut down If the computer is unresponsive and you are unable to use the preceding shutdown procedure try the following emergency procedures in the sequence provided Press ctrl alt delete Selec...

Page 53: ...and then select Power Options 2 In the left pane select Choose what the power buttons do 3 Select Change Settings that are currently unavailable and then in the When I press the power button or When I press the sleep button area select Hibernate or Under Shutdown settings select the Hibernate box to show the Hibernate option in the Power menu 4 Select Save changes To exit Hibernation briefly press...

Page 54: ...m HP The computer runs on battery power whenever it is not plugged into external AC power Computer battery life varies depending on power management settings running programs display brightness external devices connected to the computer and other factors Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a p...

Page 55: ...isplaying the remaining battery charge Move the pointer over the Power meter icon Maximizing battery discharge time Battery discharge time varies depending on features you use while on battery power Maximum discharge time gradually decreases as the battery storage capacity naturally degrades Tips for maximizing battery discharge time Lower the brightness on the display Remove the battery on the co...

Page 56: ...on that most closely matches your computer To remove the battery with lock latch CAUTION Removing a battery that is the sole power source for the computer can cause loss of information To prevent loss of information save your work and shut down the computer through Windows before removing the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the batt...

Page 57: ...ternal devices that are not plugged into an external power source Stop disable or remove any external memory cards that you are not using Decrease screen brightness Before you leave your work initiate Sleep or shut down the computer Storing a battery CAUTION To reduce the risk of damage to a battery do not expose it to high temperatures for extended periods of time If a computer will be unused and...

Page 58: ...G To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP NOTE For information on connecting to AC power see the Setup Instructions poster provided in the computer box External AC power is supplied through an approved AC adapter or an optional docking or expansion device Connect the co...

Page 59: ...e AC adapter 1 Shut down the computer 2 Remove the battery on the computer 3 Connect the AC adapter to the computer and then plug it into an AC outlet 4 Turn on the computer If the power lights turn on the AC adapter is working properly If the power lights remain off the AC adapter is not functioning and should be replaced Contact support for information on obtaining a replacement AC power adapter...

Page 60: ...on with a password smart card contactless card registered fingerprints or other authentication credential Unauthorized access to Computer Setup BIOS BIOS Administrator password in Computer Setup Unauthorized access to the contents of a hard drive DriveLock password select products only in Computer Setup Unauthorized startup from an optional external optical drive select products only optional exte...

Page 61: ... creating and saving passwords When creating passwords follow requirements set by the program Do not use the same password for multiple applications or websites and do not reuse your Windows password for any other application or website Use the Password Manager feature of HP Client Security to store your user names and passwords for your websites and applications You can securely read them in the ...

Page 62: ...ics Managing a BIOS administrator password To set change or delete this password follow these steps Setting a new BIOS administrator password 1 Start Computer Setup Computers or tablets with keyboards Turn on or restart the computer and when the HP logo appears press f10 to enter Computer Setup Tablets without keyboards Turn off the tablet Press the power button in combination with the volume down...

Page 63: ... HP logo appears press f10 to enter Computer Setup Tablets without keyboards Turn off the tablet Press the power button in combination with the volume down button until the Startup menu is displayed and then tap F10 to enter Computer Setup 2 Select Security select Change BIOS Administrator Password or Change Password select products only and then press enter 3 When prompted type your current passw...

Page 64: ...may be either a system administrator or the day to day user The user password and the master password can be identical You can delete a user password or master password only by removing DriveLock protection from the drive NOTE For select products a BIOS administrator password must be set before you can access the DriveLock features Setting a DriveLock password To set a DriveLock password in Comput...

Page 65: ... enter passwords when prompted NOTE For select products you may be prompted to type DriveLock The field is case sensitive 5 To exit Computer Setup select Main select Save Changes and Exit and then select Yes Disabling DriveLock select products only 1 Start Computer Setup Computers or tablets with keyboards 1 Turn off the computer 2 Press the power button and when the HP logo appears press f10 to e...

Page 66: ... screen prompts to enter passwords NOTE The Change DriveLock Master Password option is visible only if the master password was provided at the DriveLock Password prompt in step 3 7 To exit Computer Setup select Main select Save Changes and Exit and then follow the on screen instructions Using Computer Setup Automatic DriveLock select products only In a multiple user environment you can set an Auto...

Page 67: ...uter to access e mail a network or the Internet you potentially expose it to computer viruses Computer viruses can disable the operating system programs or utilities or cause them to function abnormally Antivirus software can detect most viruses destroy them and in most cases repair any damage they have caused To provide ongoing protection against newly discovered viruses antivirus software must b...

Page 68: ...nly HP Client Security software is preinstalled on your computer This software can be accessed through the HP Client Security icon at the far right of the taskbar or Windows Control Panel It provides security features that help protect against unauthorized access to the computer networks and critical data For more information see the HP Client Security software Help Using HP Touchpoint Manager sel...

Page 69: ...ore and fill in your user names and passwords in supported websites and applications Locating the fingerprint reader The fingerprint reader is a small metallic sensor that is located in one of the following areas of your computer Near the bottom of the TouchPad On the right side of the keyboard On the upper right side of the display On the left side of the display Depending on your product the rea...

Page 70: ...instructions For additional information access the Disk Defragmenter software Help Using Disk Cleanup Use Disk Cleanup to search the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently To run Disk Cleanup 1 Type disk in the taskbar search box and then select Free up disk space by deleting unnecessary files or Uninstall apps t...

Page 71: ...If you would like to update your programs and drivers follow these instructions 1 Type support in the taskbar search box and then select the HP Support Assistant app or Click the question mark icon in the taskbar 2 Select My PC select the Updates tab and then select Check for updates and messages 3 Follow the on screen instructions Cleaning your computer Use the following products to safely clean ...

Page 72: ...d debris on the keyboard surface CAUTION To prevent damage to internal components do not allow liquids to drip between the keys To clean the TouchPad keyboard or mouse use a soft microfiber cloth or a chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe To prevent keys from sticking and to remove dust lint and particles from the keyboard use a...

Page 73: ...ons If you are uncertain of the policy that applies to the use of a wireless device in your computer ask for authorization to use your computer before you turn it on If you are traveling internationally follow these suggestions Check the computer related customs regulations for each country or region on your itinerary Check the power cord and adapter requirements for each location in which you pla...

Page 74: ...HP Recovery partition on the computer The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced For information on creating recovery media see Creating HP Recovery media select products only on page 64 For information on the recovery options that are available using the recovery media see Using Windows tools on page 65 Use Win...

Page 75: ...urchased separately to create recovery discs If you use an external optical drive it must be connected directly to a USB port on the computer the drive cannot be connected to a USB port on an external device such as a USB hub If you cannot create DVD media yourself you can obtain recovery discs for your computer from HP See the Worldwide Telephone Numbers booklet included with the computer You can...

Page 76: ...move the recovery partition to reclaim hard drive space HP Recovery Manager offers the Remove Recovery Partition option For more information see Removing the HP Recovery partition select products only on page 68 Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you either created or...

Page 77: ...e is still working To start HP Recovery Manager from the HP Recovery partition IMPORTANT For a tablet with a detachable keyboard connect the keyboard to the keyboard dock before beginning these steps select products only 1 Type recovery in the taskbar search box select Recovery Manager and then select HP Recovery Environment or For computers or tablets with keyboards attached press f11 while the c...

Page 78: ...the tablet and then quickly hold down the Windows button then select f9 3 Select the optical drive or USB flash drive from which you want to boot 4 Follow the on screen instructions Removing the HP Recovery partition select products only HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space IMPORTANT After you remove the HP Recovery partition you w...

Page 79: ...Start Computer Setup Computers or tablets with keyboards Turn on or restart the computer and when the HP logo appears press f10 to enter Computer Setup Tablets without keyboards Turn off the tablet Press the power button in combination with the volume down button until the Startup menu is displayed and then tap F10 to enter Computer Setup Navigating and selecting in Computer Setup To select a menu...

Page 80: ...e selections may display Restore Defaults instead of Apply Factory Defaults and Exit 3 Follow the on screen instructions 4 To save your changes and exit select the Save icon in the lower right corner of the screen and then follow the on screen instructions or Select Main select Save Changes and Exit and then press enter Your changes go into effect when the computer restarts NOTE Your password sett...

Page 81: ... Updates and then select Check for updates and messages 3 Follow the on screen instructions 4 At the download area follow these steps a Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b...

Page 82: ...ve mentioned requirement you shall bear all the liabilities wholly and solely HP will not be responsible for any related liabilities TPM provides additional security for your computer You can modify the TPM settings in Computer Setup BIOS NOTE If you change the TPM setting to Hidden TPM is not visible in the operating system To access TPM settings in Computer Setup 1 Start Computer Setup See Start...

Page 83: ...Computers or tablets with keyboards Turn on or restart the computer quickly press esc Tablets without keyboards Turn on or restart the tablet and then quickly hold down the volume down button or Turn on or restart the tablet and then quickly hold down the Windows button 2 Press or tap f2 The BIOS searches three places for the diagnostic tools in the following order a Connected USB drive NOTE To do...

Page 84: ...and then select Run Download any version of UEFI for a specific product 1 Go to http www hp com support and then select your country The HP Support page is displayed 2 Click Drivers Downloads 3 In the text box enter the product name and then click Go or Click Find Now to let HP automatically detect your product 4 Select your computer and then select your operating system 5 In the Diagnostic sectio...

Page 85: ...following specifications Input Power Rating Operating voltage and current 19 5 V dc 2 31 A 45 W 19 5 V dc 3 33 A 65 W 19 5 V dc 4 62 A 90 W NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms NOTE The computer operating voltage and current can be found on the system regulatory label Operating environment Factor Metric U S Temperature Ope...

Page 86: ...drive or loss of information observe these precautions If removal or installation instructions direct you to unplug the computer first be sure that it is properly grounded Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before handling componen...

Page 87: ...articular assistive technology product contact customer support for that product Contacting support We are constantly refining the accessibility of our products and services and welcome feedback from users If you have an issue with a product or would like to tell us about accessibility features that have helped you please contact us at 1 888 259 5707 Monday through Friday 6 a m to 9 p m North Amer...

Page 88: ...Setup BIOS administrator password 52 DriveLock password 54 navigating and selecting 69 restoring factory settings 70 computer traveling 47 connecting to a WLAN 31 connector power 8 9 10 conservation power 47 corporate WLAN connection 31 critical battery level 42 critical updates software 58 D Disk Cleanup software 60 Disk Defragmenter software 60 display image switching 22 drive light 27 drive med...

Page 89: ...d drivers 61 memory card 42 memory card reader identifying 27 memory module identifying 23 25 26 microphone mute key identifying 22 microphone mute light identifying 15 16 minimized image recovery 67 minimized image creating 66 N network jack identifying 8 9 10 num lock light 15 16 O one finger slide touch screen gesture 37 operating environment 75 optical drive eject button identifying 5 6 7 opti...

Page 90: ...ad light identifying 15 16 TouchPad zone identifying 14 TPM settings 72 traveling with the computer 28 47 62 turning off the computer 42 two finger pinch zoom TouchPad and touch screen gesture 36 two finger scroll TouchPad gesture 36 two finger tap TouchPad gesture 37 U unresponsive system 42 updating programs and drivers 61 USB 3 0 port 8 9 10 USB legacy support 69 USB ports identifying 5 6 7 8 9...