HP ProBook 4525s - Notebook PC, Maintenance And Service Manual

Page 1: ...HP ProBook 4525s Notebook PC Maintenance and Service Guide ...

Page 2: ...ation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions co...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...iv Safety warning notice ...

Page 5: ... Display 16 Wireless antennas 18 Additional hardware components 19 3 Illustrated parts catalog 20 Service tag 20 Computer major components 21 Display assembly components 26 Plastics Kit 27 Cable Kits 28 Mass storage devices 30 Miscellaneous parts 31 Sequential part number listing 33 4 Removal and replacement procedures 38 Preliminary replacement requirements 38 Tools required 38 Service considerat...

Page 6: ...le 59 Heat sink and fan 61 Processor 65 Palm rest 67 Hard drive 69 Display assembly on computers with 15 6 in displays 71 Top cover 77 RTC battery 80 Bluetooth module 82 Modem module 83 Audio board 85 System board 87 USB connector assembly 90 RJ 11 connector assembly 91 Power connector assembly 93 5 Computer Setup 95 Computer Setup 95 Starting Computer Setup 95 Using Computer Setup 95 Navigating a...

Page 7: ... Backup and recovery in Windows Vista 116 Overview 116 Backing up your information 116 Performing a recovery 118 Using the Windows recovery tools 118 Using f11 119 Using a Windows Vista operating system DVD purchased separately 119 Backup and recovery in Windows XP 121 Overview 121 Backing up your information 121 Performing a recovery 122 Recovering your information 122 Recovering the operating sy...

Page 8: ...10 Recycling 131 Battery 131 Display 131 Index 137 viii ...

Page 9: ...L2 cache 25W Chipsets UMA AMD RS880M Discrete AMD RS880MD Southbridge AMD SB820 Graphics AMD Universal Memory Architecture UMA graphics subsystem integrated with shared video memory dynamically allocated ATI Mobility Radeon HD 4250 AMD Discrete Graphics ATI M93S3 LP with Hypermemory support 512MB DDR3 800MHz ATI Mobility Radeon HD530v configurable via base unit Panels All display assemblies suppor...

Page 10: ...s and regions 4096 MB total system memory 2048 MB 2 dual channel 3072 MB total system memory 2048 MB 1024 MB dual channel 2048 MB total system memory 2048 MB 1 2048 MB total system memory 1024 MB 2 dual channel 1024 MB total system memory 1024 MB 1 Hard drives Supports 9 5 mm 6 35 cm 2 50 in hard drives Customer accessible Serial ATA Supports the following drives 500 GB 7200 rpm 320 GB 7200 rpm 25...

Page 11: ... modem APJ only Modem cable not included Supports no modem option Ethernet 10 100 1000 Ethernet network interface card NIC S3 S4 S5 wake on LAN AC only mode Wireless Integrated WLAN options by way of MiniPCI card 2 WLAN antennas built into display assembly Supports option for no WLAN Support for the following WLAN formats Broadcom 802 11b g n Broadcom 802 11b g Atheros 802 11 b g n 1 x 1 Realtek 8...

Page 12: ...t 75 GHz hot plug unplug with auto detect Multi pin AC power HDMI Keyboard pointing devices 15 6 in keyboard with integrated number pad and Clickpad Suports 2 way scroll with legend and gestures taps enabled as default Power requirements 65 W AC adapter with localized cable plug support 3 wire plug with ground pin 90 W AC adapter with localized cable plug support 3 wire plug with ground pin 6 cell...

Page 13: ...ta Home Basic 32 with Office 2007 Ready Windows Vista Home Basic 32 with Office 2007 Personal Japan only Windows Vista Home Basic 32 with Office 2007 Professional Japan only Windows Vista Business 32 with Office 2007 Ready excludes Japan Windows Vista Business 32 with Office 2007 Personal Japan only Windows Vista Business 32 with Office 2007 Personal Japan only Windows Vista Business 32 with Offic...

Page 14: ...Professional 32 with MS Basics Japan only Windows 7 Home Premium 32 with MS Basics Japan only Windows Vista Home Basic 32 with MS Basics Japan only Windows Vista Business 32 with MS Basics Japan only Windows 7 Professional 32 with XP Professional images with MS Basics Japan only FreeDOS RedFlag Linux People s Republic of China only SuSE Linux Restore media Windows 7 Starter Windows 7 Home Basic 32...

Page 15: ... Linux People s Republic of China only DRDVD Windows Vista DRDVD Windows XP Pro Certified Microsoft WHQL Web only Support Windows 7 Professional 64 versions Serviceability End user replaceable parts AC adapter Battery system Hard drive Memory module Optical drive WLAN module WWAN module 7 ...

Page 16: ... on your computer Top Components TouchPad Component Description 1 TouchPad off indicator light To turn the TouchPad zone on and off quickly double tap the TouchPad off indicator NOTE When the TouchPad zone is active the light is off 2 TouchPad zone Moves the pointer and selects or activates items on the screen 3 Left TouchPad button Functions like the left button on an external mouse 8 Chapter 2 E...

Page 17: ...Component Description 4 Right TouchPad button Functions like the right button on an external mouse This table describes factory settings Top Components 9 ...

Page 18: ...king QuickLook is being opened or closed 4 HP QuickWeb light Blinking QuickWeb browser is being opened or closed 5 Power light On The computer is on Blinking The computer is in the Sleep state Off The computer is off or in Hibernation 5 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are...

Page 19: ... turn on the computer When the computer is on press the button to shut down the computer When the computer is in the Sleep state press the button briefly to exit Sleep When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn o...

Page 20: ... key the num lk key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Integrated numeric keypad keys Can be used like the keys on an external numeric keypad 6 Function keys Execute frequently used system functions when pressed in combination with the fn key 12 Chapter 2 External component identifica...

Page 21: ...required MultiMediaCard MMC Secure Digital SD Memory Card xD Picture Card XD xD Picture Card XD Type H xD Picture Card XD Type M 3 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio NOTE When a device is connected to the headphone jack the computer speakers are disabled 4 Audio in microphone jack Connects an ...

Page 22: ... discs and on select models also writes to optical discs 4 Optical drive light select models only Blinking The optical drive is being accessed 5 AC adapter light On The computer is connected to external power and the battery is charging Off The computer is not connected to external power 6 Power connector Connects an AC adapter 14 Chapter 2 External component identification ...

Page 23: ...lly to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 External monitor port Connects an external VGA monitor or projector 4 RJ 45 network jack Connects a network cable 5 HDMI port Connects an optional HDMI device 6 Combo eSATA USB port Connects an optional USB device or high performance eSATA components such as an e...

Page 24: ...y bay 2 Battery bay Holds the battery 3 SIM slot select models only Contains a wireless subscriber identity module SIM The SIM slot is located inside the battery bay Display NOTE Your computer may look slightly different from the illustration in this section 16 Chapter 2 External component identification ...

Page 25: ...ns off the display if the display is closed while the power is on 2 Internal microphone Records sound 3 Webcam light select models only On The webcam is in use 4 Webcam select models only Records audio and video and captures still photographs Display 17 ...

Page 26: ...AN 2 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLAN The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of Regulatory Safety and Environmental Notices that apply to your country or r...

Page 27: ...d Connects an AC adapter to an AC outlet 2 Battery Powers the computer when the computer is not plugged into external power 3 AC adapter Converts AC power to DC power Batteries and power cords vary in appearance by country or region Additional hardware components 19 ...

Page 28: ...tifier that is unique to each product 3 Part number product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Model description This is the alphanumeric identifier used to locate documents drivers and support for your computer 5 Warranty period This number descr...

Page 29: ... major components Item Description 1 Display assembly includes microphone 2 WLAN antenna transceivers and cables and on select computer models 2 WWAN antenna transceivers and cables Computer major components 21 ...

Page 30: ...mbly for use in computers with red trim 1366 768 resolution 613226 001 15 6 in HD AntiGlare display assembly for use in computers equipped with webcam WWAN and red trim 1366 768 resolution 613228 001 15 6 in HD AntiGlare display assembly for use in computers equipped with webcam and red trim 1366 768 resolution 613227 001 15 6 in HD AntiGlare display assembly for units with red trim 1366 768 resol...

Page 31: ...nds 537921 001 12 Fan heat sink assembly For use in computers with discrete graphics subsystems 613291 001 For use in computers with UMA graphics subsystems 598676 001 13 System board includes RTC battery and replacement thermal material System board with discrete graphics subsystem memory 613212 001 System board with UMA graphics subsystem memory 613211 001 System board with UMA graphics subsyste...

Page 32: ...no Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Em...

Page 33: ...drive bracket 500 GB 7200 rpm 616288 001 320 GB 7200 rpm 616287 001 250 GB 7200 rpm 616286 001 27 Optical drive includes bezel DVD ROM drive 616795 001 DVD RW Double Layer Drive with LightScribe 616796 001 Blu ray DVD R RW Double Layer 616797 001 Rubber Kit not illustrated contains 10 front rubber feet 10 rear rubber feet 10 back edge screw covers and 10 mylar screw covers for LCD bezel 598678 001...

Page 34: ...splay bezel For use in computers without webcam 615596 001 For use in computers with webcam 615597 001 2 Webcam module 598671 001 3 Display For Reference only Not spared separately 4 Display Hinge Kit 598679 001 5 Microphone cable 26 Chapter 3 Illustrated parts catalog ...

Page 35: ...ables 8 Display enclosure For use in computers with 15 6 in displays without WWAN 600928 001 For use in computers with 15 6 in displays and WWAN 615598 001 For use in computers with 15 6 in displays and red trim 615612 001 Plastics Kit Item Description Spare part number Plastics Kit 598673 001 1 ExpressCard slot bezel 2 Optical drive bezel 3 RJ 11 door Plastics Kit 27 ...

Page 36: ...scription Spare part number Base Cable Kit includes DC in cable 1 USB cable 2 Bluetooth cable 3 and RJ 11 cable 4 613224 001 1 DC in cable 2 USB cable 3 Bluetooth cable 4 RJ11 cable 28 Chapter 3 Illustrated parts catalog ...

Page 37: ...WLAN transceiver with cable 3 615599 001 1 Microphone cable 2 WWAN transceiver with cable 3 WLAN transceiver with cable Item Description Spare part number 1 LCD Cable Kit with webcam cable and WWAN 615805 001 LCD Cable Kit without webcam cable and WWAN 615806 001 LCD Cable Kit without webcam 600972 001 Cable Kits 29 ...

Page 38: ...400 rpm 616289 001 500 GB 7200 rpm 616288 001 320 GB 7200 rpm 616287 001 250 GB 7200 rpm 616286 001 2 Optical drive includes bezel DVD RW Double Layer Drive with LightScribe 616796 001 Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer 616797 001 30 Chapter 3 Illustrated parts catalog ...

Page 39: ...and 490371 011 For use in Brazil 490371 201 For use in Denmark 490371 081 For use in Europe the Middle East and Africa 490371 021 For use in India 490371 D61 For use in Israel 490371 BB1 For use in Italy 490371 061 For use in Japan 490371 291 For use in the People s Republic of China 490371 AA1 For use in South Africa 490731 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 F...

Page 40: ... 2 0 2 0 screws 5 Phillips 2 0 2 5 broadhead screws 5 Phillips 2 0 2 5 screws 5 Phillips 2 7 0 screws 5 Phillips 2 5 3 0 screws 5 Phillips 2 5 5 0 screws 5 Torx 2 5 5 0 screws 5 Torx 2 5 6 0 screws 5 Phillips 2 5 8 0 screws 10 Phillips 3 0 4 0 screws 598672 001 32 Chapter 3 Illustrated parts catalog ...

Page 41: ...Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania ...

Page 42: ...o board 598685 001 Speaker Kit for use in computers with 15 6 in displays 598688 001 Palm rest for use in computers with 15 6 in displays with cable but without fingerprint reader 598690 001 Display bezel for use in computers with 15 6 in displays without webcam 598856 001 Memory module 2 GB PC3 10600 1333 MHz DDR3 598859 001 Memory module 1 GB PC3 10600 1333 MHz DDR3 598867 001 System board with ...

Page 43: ...in HD AntiGlare display assembly for units with red trim 1366 768 resolution 613226 001 15 6 in HD BrightView display assembly for use in computers with red trim 1366 768 resolution 613227 001 15 6 in HD AntiGlare display assembly for use in computers equipped with webcam and red trim 1366 768 resolution 613228 001 15 6 in HD AntiGlare display assembly for use in computers equipped with webcam WWA...

Page 44: ... Czech Republic on computers with 15 6 in displays 615600 231 Keyboard for use in Slovakia on computers with 15 6 in displays 615600 251 Keyboard for use in Russian computers with 15 6 in displays 615600 261 Keyboard for use in Bulgaria on computers with 15 6 in displays 615600 281 Keyboard for use in Thailand on computers with 15 6 in displays 615600 291 Keyboard for use in Japan on computers wit...

Page 45: ... 6 in displays and red trim 615797 001 Top cover 615805 001 LCD Cable Kit with web cam 615806 001 LCD Cable Kit without web cam 616073 001 RTC battery 616286 001 250 GB 7200 rpm hard drive includes hard drive bracket 616287 001 320 GB 7200 rpm hard drive includes hard drive bracket 616288 001 500 GB 7200 rpm hard drive includes hard drive bracket 616795 001 DVD ROM drive 616796 001 DVD RW Double L...

Page 46: ...include some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply...

Page 47: ... inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is no...

Page 48: ...ep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The follo...

Page 49: ...nd and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive f...

Page 50: ...tween the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance St...

Page 51: ...ce tag 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Model description Th...

Page 52: ...adhesive backed rubber pads The feet are included in the Rubber Kit spare part number 598678 001 There are 4 rubber feet that attach to the base enclosure in the locations illustrated below 44 Chapter 4 Removal and replacement procedures ...

Page 53: ... and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latches 1 t...

Page 54: ...switch cover and keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from...

Page 55: ...covers on the rear edge of the computer 2 Two PM2 5 2 5 screws 3 Three PM2 0 2 5 broadhead screws located in the battery bay 3 Open the computer as far as possible 4 Slide the switch cover back 1 and then remove it from the computer 2 Component replacement procedures 47 ...

Page 56: ...s PM2 5 5 0screws that secure the keyboard to the computer 6 Slide the keyboard back toward the display 1 and then rotate it forward 2 until it rests upside down on the palm rest 48 Chapter 4 Removal and replacement procedures ...

Page 57: ...the keyboard or removing the top cover It is not recommended that you disconnect the cable unless it is absolutely necessary 8 Remove the keyboard It is not necessary to disconnect the keyboard for any of the components listed here memory module optical drive speakers thermal shield WLAN WWAN fan heat sink palm rest hard drive Reverse this procedure to install the switch cover and keyboard Compone...

Page 58: ...he computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 5 Remove the switch cover and keyboard see Switch cover and keyboard on page 46 NOTE It is not necessary to disconnect the keyboard cable from the system board to remove the memory modules Remove ...

Page 59: ...s bezel 616796 001 Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer includes bezel 696797 001 DVD ROM Drive includes bezel 616795 001 Before removing the optical drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connec...

Page 60: ... that secures the optical drive to the computer 3 Insert a flat bladed screwdriver or similar tool into the optical drive tab access 2 and press the tab to the right to release the optical drive from the computer 4 Remove the optical drive 3 from the computer NOTE 15 6 in model shown below 5 If it is necessary to replace the optical drive bracket position the optical drive with the rear toward you...

Page 61: ...he computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 ...

Page 62: ...bon cable 2 from the system board 2 Remove the screw 1 that secures the power button board to the base pan and the slide the board out of the retainer 2 to the left 3 to remove it Reverse this procedure to install the power button board 54 Chapter 4 Removal and replacement procedures ...

Page 63: ...he power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 5 Disconnect the power button cable from the system board see Power button board on page 53 Remove the speakers from the 15 6 in computer 1 Remove the two PM2 5x6 0 screws 1 that secure the speakers to the top cover 2 Disc...

Page 64: ...ter by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 5 Remove the switch cover and keyboard see Switch cover and keyboard on page 46 NOTE It is not necessary to disconnect the keyboard cable from the system board before removing the thermal shield Remove the thermal shield on the 15 6 in computer ...

Page 65: ...Reverse this procedure to reassemble and install an optical drive Component replacement procedures 57 ...

Page 66: ...a Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uz...

Page 67: ...ay from the slot at an angle NOTE WLAN modules are designed with a notch 4 to prevent incorrect insertion Reverse this procedure to install the WLAN module WWAN module NOTE Only computers with UMA graphics include a WWAN module NOTE The spare part number for the HP un2420 Broadband Module is 531993 010 CAUTION To prevent an unresponsive system replace the wireless module only with a wireless modul...

Page 68: ...rd see Switch cover and keyboard on page 46 Remove the WWAN module 1 Position the computer right side up with the front toward you 2 Remove the protective gasket that is adhered to the top of the WWAN module 3 Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module NOTE The red WWAN antenna cable is connected to the WWAN module Main terminal The blue WWAN antenna cable is connec...

Page 69: ...UMA graphics subsystems 598676 001 Heat sink for use in computers with discrete graphics subsystems 613291 001 Before removing the heat sink follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the po...

Page 70: ...eld see Thermal shield on page 56 Remove the heat sink For computers with discrete subsystem memory on the system board follow these steps 1 Position the computer right side up with the front toward you 2 Following the sequence stamped into the heat sink loosen the six captive screws 1 2 3 4 5 6 around the processor 3 Disconnect the fan cable from the system board 7 and then remove the heat sink 8...

Page 71: ...material is included with all heat sink system board and processor spare part kits For computers with UMA subsystem memory on the system board follow these steps 1 Position the computer right side up with the front toward you 2 Following the sequence stamped into the heat sink loosen the six screws 1 2 3 4 5 and 6 around the processor Component replacement procedures 63 ...

Page 72: ...3 Disconnect the fan cable from the system board 7 and remove the heat sink 8 64 Chapter 4 Removal and replacement procedures ...

Page 73: ...er Athlon II P320 2 1 GHz 1 MB L2 cache Dual Core 25W 594165 001 V Series V120 2 2 GHz 512K L2 cache Single Core 25W 594171 001 Turion II P520 2 3 GHz 2 MB L2 cache Dual Core 25W 594173 001 Phenom II P820 1 8 GHz 1 5 MB L2 cache Tri Core 25W 594167 001 Phenom II P920 1 6 GHz 2 MB L2 cache Quad Core 25W 594170 001 Before removing the processor follow these steps 1 Shut down the computer If you are ...

Page 74: ...n on page 61 NOTE It is not necessary to disconnect the keyboard to remove the procesor Remove the processor 1 Position the computer right side up with the front toward you 2 Use a flat bladed screwdriver to turn the processor locking screw 1 one half turn counterclockwise until you hear a click 3 Lift the processor 2 straight up and remove it NOTE When you install the processor the gold triangle ...

Page 75: ...hen shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 5 Remove the switch cover and keyboard see Switch cover and keyboard on page 46 Remove the palm rest 1...

Page 76: ...rprint cables are connected and then disconnect the cables 2 and 4 from the system board NOTE Only select models are equipped with fingerprint readers 5 Remove the palm rest Reverse this procedure to install the palm rest 68 Chapter 4 Removal and replacement procedures ...

Page 77: ...wer from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 5 Remove the Switch cover and keyboard see Switch cover and keyboard on page 46 NOTE It is not necessary to disconnect the keyboard cable from the system board when removing the hard drive 6 Remove the palm rest see Palm rest o...

Page 78: ...rd drive bracket remove the two Phillips PM3 0 4 0 hard drive bracket screws 1 from each side of the hard drive 6 Lift the bracket 2 straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive 70 Chapter 4 Removal and replacement procedures ...

Page 79: ...se in computers with webcam and red trim 1366 768 resolution 613229 001 15 6 in HD BrightView display assembly for use in computers with red trim 1366 768 resolution 613226 001 15 6 in HD AntiGlare display assembly for use in computers equipped with webcam WWAN and red trim 1366 768 resolution 613228 001 15 6 in HD AntiGlare display assembly for use in computers equipped with webcam and red trim 1...

Page 80: ...d 3 Disconnect the WLAN and WWAN cables 4 from the tape and from the routing channels built into the top cover Remove the display assembly 1 Position the computer right side up with the front toward you 2 Open the computer as far as possible CAUTION Support the display assembly when removing the retaining screws Failure to support the display assembly can result in damage to the display assembly a...

Page 81: ...lar screw covers 1 and the 2 Torx M2 5 6 0 screws 2 that secure the display bezel to the display assembly The screw covers are available in the Rubber Kit spare part number 598678 001 6 Flex the bottom bezel 1 around the hinge areas on the inside of the display enclosure and work around the periphery of the bezel 2 and 3 Component replacement procedures 73 ...

Page 82: ... module and cable can be ordered by using spare part number 598671 001 NOTE To replace the webcam module in the display enclosure align the holes on the webcam module with the pins on the display enclosure and press onto the double sided tape 9 If it is necessary to replace the display hinges remove the Torx screws 1 at the top and bottom of the display that secure the display to the display housi...

Page 83: ...panel and then remove the display hinges 2 The left and right display hinges are available in the Hinge Kit spare part number 598679 001 for computers with 15 6 in displays To replace the webcam webcam cable and display cable 1 Remove the microphone from its socket 1 and lift its cable 2 from the raceway Component replacement procedures 75 ...

Page 84: ...ay panel with adhesive tape To remove the WLAN and WWAN antennas 1 Peel the WLAN 1 and WWAN 2 antenna receivers from the housing 2 Route the antenna cables 3 out of the routing channels in the inside of the display housing Reverse this procedure to install the display assembly 76 Chapter 4 Removal and replacement procedures ...

Page 85: ...e Battery on page 45 5 Remove the switch cover and keyboard see Switch cover and keyboard on page 46 6 Remove the optical drive see Optical drive on page 51 7 Remove the power button board cable see Power button board on page 53 8 Remove the speakers see Speakers on page 55 9 Remove the thermal shield seeThermal shield on page 56 10 Remove the display assembly see Display assembly on computers wit...

Page 86: ...n board cable from the system board by releasing the ZIF connector 1 and then disconnecting the cable 2 3 Remove the 10 Torx M2 5 6 0 screws that secure the top cover to the computer 78 Chapter 4 Removal and replacement procedures ...

Page 87: ...emove the ExpressCard bezel 1 then angle the top cover up 2 and lift it up 3 until it disengages from the base enclosure Reverse this procedure to install the top cover Component replacement procedures 79 ...

Page 88: ... Battery on page 45 5 Remove the switch cover and keyboard see Switch cover and keyboard on page 46 6 Remove the optical drive see Optical drive on page 51 7 Remove the power button board cable see Power button board on page 53 8 Remove the speakers see Speakers on page 55 9 Remove the thermal shield see Thermal shield on page 56 10 Remove the display assembly see Display assembly on computers wit...

Page 89: ...2 Release the RTC battery from the socket 1 on the system board and lift the battery 2 up Reverse this procedure to install the RTC battery Component replacement procedures 81 ...

Page 90: ...AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 5 Remove the switch cover and keyboard see Switch cover and keyboard on page 46 6 Remove the optical drive see Optical drive on page 51 7 Remove the power button board cable see Power button board on page 53 8 Remove the speakers see Speakers on page 55 9 Remove the thermal shield see Thermal...

Page 91: ...ter If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 5 Remove...

Page 92: ...Hard drive on page 69 13 Remove the top cover see Top cover on page 77 Remove the modem module 1 Position the computer right side up with the front toward you 2 Remove the two Phillips PM2 5 3 0 screws 1 that secure the modem module to the system board 3 Lift the modem module 2 straight up from the system board 4 Disconnect the modem module cable 3 The modem module cable is spared in the Cable kit...

Page 93: ...d see Switch cover and keyboard on page 46 6 Remove the optical drive see Optical drive on page 51 7 Remove the power button board cable see Power button board on page 53 8 Remove the speakers see Speakers on page 55 9 Remove the thermal shield see Thermal shield on page 56 10 Remove the display assembly see Display assembly on computers with 15 6 in displays on page 71 11 Remove the palm rest see...

Page 94: ...4 Remove the audio board 4 by pulling the module straight up and off the computer Reverse this procedure to install the audio board 86 Chapter 4 Removal and replacement procedures ...

Page 95: ...ove the switch cover and keyboard see Switch cover and keyboard on page 46 6 Remove the optical drive see Optical drive on page 51 7 Remove the power button board cable see Power button board on page 53 8 Remove the speakers see Speakers on page 55 9 Remove the thermal shield see Thermal shield on page 56 10 Remove the display assembly see Display assembly on computers with 15 6 in displays on pag...

Page 96: ...0x3 0 screw on the left of the system board 1 3 Remove the M2 0x2 5 screw 2 that secures the optical drive extender to the base enclosure 4 Lift the board at an angle 3 and remove the optical drive extender 4 5 Slide the board partially out of the base pan 5 88 Chapter 4 Removal and replacement procedures ...

Page 97: ...nect the power cable 1 from the system board and the connector 2 from the computer 7 Disconnect the RJ 11 cable 1 from the system board and the connector 2 from the computer Component replacement procedures 89 ...

Page 98: ...e computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 5 Remove the switch cover and keyboard s...

Page 99: ... assembly 1 Position the computer right side up with the right side toward you 2 Remove the Phillips PM2 5 3 0 screw 1 that secures the USB connector assembly to the base enclosure 3 Disconnect the cable from the system board 2 4 Remove the USB connector assembly 3 from the base enclosure Reverse this procedure to install the USB connector assembly RJ 11 connector assembly NOTE The RJ 11 connector...

Page 100: ...ge 46 6 Remove the optical drive see Optical drive on page 51 7 Remove the power button board cable see Power button board on page 53 8 Remove the speakers see Speakers on page 55 9 Remove the thermal shield see Thermal shield on page 56 10 Remove the display assembly see Display assembly on computers with 15 6 in displays on page 71 11 Remove the palm rest see Palm rest on page 67 12 Remove the h...

Page 101: ...s off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 5 Remove the following components a Switch cover and...

Page 102: ... cover see Top cover on page 77 Remove the power connector assembly 1 Position the computer right side up with the right side toward you 2 Disconnect the cable from the system board 1 and remove the tape and cable from the routing channel in the base enclosure 3 Lift the power connector 2 from the base enclosure Reverse this procedure to install the power connector 94 Chapter 4 Removal and replace...

Page 103: ...ss f10 to enter BIOS Setup Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of...

Page 104: ...d Exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is ...

Page 105: ...n the system Specification information for the processor cache and memory size system ROM video revision and keyboard controller version Start up Test Verifies the system components needed for starting the computer Run in Test Runs a comprehensive check on system memory Hard Disk Test Runs a comprehensive self test on any hard drive in the system Memory Test Runs a comprehensive test on any memory...

Page 106: ... entered during the current session Then exit and restart the computer Save Changes and Exit Save any changes entered during the current session Then exit and restart the computer Your changes go into effect when the computer restarts 98 Chapter 5 Computer Setup ...

Page 107: ... a BIOS administrator password HP SpareKey Enrollment Enroll or reset HP SpareKey which is a set of security questions and answers used if you forget your password Anti Theft AT p select models only Enable disable Anti theft Protection DriveLock Password Enable disable DriveLock on any computer hard drive enabled by default Change a DriveLock user password or master password NOTE DriveLock setting...

Page 108: ...press Boot Popup delay in seconds Enable disable custom logo disabled by default Enable disable display diagnostic URL enabled by default Enable disable CD ROM boot enabled by default Enable disable SD card boot enabled by default Enable disable floppy boot enabled by default Enable disable PXE internal NIC boot enabled by default Enable Disable Unified Extensible Firmware Interface UEFI Boot Mode...

Page 109: ...P Enhanced Capabilities Port standard bidirectional or EPP Enhanced Parallel Port Enable disable fan always on while connected to an AC outlet enabled by default Enable disable Data Execution Prevention select models only When enabled the processor can disable some virus code execution which helps to improve computer security enabled by default Select a SATA Serial Advanced Technology Attachment d...

Page 110: ...QuickWeb enabled by default Enable disable HP QuickWeb write protect disabled by default Enable disable virtualization technology select models only disabled by default Enable disable Intel TXT Trust Execution Technology select models only disabled by default Enable disable Multi Core CPU enabled by default Enable disable Intel HT technology enabled by default Enable disable wake on USB enabled by...

Page 111: ...ake on LAN state Options include the following Disabled Boot to Network default setting Follow Boot Order Enable disable the ambient light sensor enabled by default Enable disable the notebook upgrade bay device enabled by default Enable disable the fingerprint device enabled by default Enable disable the integrated camera enabled by default Enable disable the power monitor circuit enabled by defa...

Page 112: ... select models only Enable disable the eSATA port select models only AMT Options select models only NOTE All AMT options are disabled by default Enable disable firmware verbosity Enable disable AMT setup prompt Ctrl P Enable disable USB key provisioning support Enable disable unconfigure AMT on next boot Select terminal emulation mode Options include the following ANSI default setting VT100 Enable...

Page 113: ...tage 18 5 V dc 4 74 A 90 W Operating current 4 74 A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40...

Page 114: ...ct min sweep rate Nonoperating 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 106 Chapter 6 Specifications ...

Page 115: ... cm 15 6 in Number of colors Up to 16 8 million Contrast ratio 500 1 min BrightView 300 1 min AntiGlare Brightness 200 nits typical Pixel resolution Format 1366 768 Configuration RGB Backlight LED Response Time 8 ms typ Total power consumption 4 1 W max Viewing angle CR 10 SVA 15 6 in display specifications 107 ...

Page 116: ...verage 13 ms 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms 24 ms Logical blocks 1 048 576 000 625 141 400 488 376 280 312 560 640 Disc rotational speed 5400 rpm 5400 rpm 7200 and 5400 rpm 7200 and 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F 5 C to 55 C 41 F to 131 F 5 C to 55 C 41 F to 131 F 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Act...

Page 117: ...Form 2 CD R CD RW Photo CD single and multisession CD Bridge Access time CD DVD Random 100 ms 125 ms Cache buffer 512 KB Data transfer rate CD R 24X 3600 KB s 150 KB s at 1X CD rate CD RW 10X 1500 KB s 150 KB s at 1X CD rate CD ROM 24X 3600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1 352 KB s at 1X DVD rate Multiword DMA mode 2 16 6 MB s DVD ROM Drive specifications 109 ...

Page 118: ... DVD R DVD RW DVD R DVD RW DVD RAM Write CD R and CD RW DVD R DVD RW DVD R DVD RW DVD RAM Access time CD DVD Random 175 ms 230 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB s...

Page 119: ...HD DVD RW BD ROM BD R BR RE CD R and CD RW DVD R DVD R 9 DVD RW DVD R DVD R 9 DVD RW DVD RAM Access time CD DVD HD Random 170 ms 170 ms 230 ms Cache buffer 8 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD R...

Page 120: ...ng recovery tools NOTE For detailed instructions perform a search for these topics in Help and Support NOTE In case of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create system repair discs select models only and your initial back...

Page 121: ...talled in your computer NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore follow these steps NOTE Be sure that the computer is connected to AC power befor...

Page 122: ...security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information To recover your information using Startup Repair follow these steps CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created...

Page 123: ... is listed restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press f11 to enter HP Recovery 5 Follow the on screen instructions Using a Windows 7 operating system DVD purchased separately If you are unable to boot start up your computer and you cannot use the system repair discs you previously created select mode...

Page 124: ...ollowing options Backing up individual files and folders Backing up the entire hard drive select models only Scheduling automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools NOTE For detailed instructions perform a search for these topics in Help and Support NOTE In case...

Page 125: ...tical drive installed in your computer NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore Center follow these steps NOTE Be sure that the computer is conne...

Page 126: ...permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information To recover your information using Startup Repair follow these steps CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permane...

Page 127: ...tem DVD purchased separately If you are unable to boot start up your computer you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system Make sure that your most recent backup stored on discs or on an external drive is easily accessible To order a Windows Vista operating system DVD go to http www hp com support select your country or region and fo...

Page 128: ...6 Select Repair your computer 7 Follow the on screen instructions 120 Chapter 7 Backup and recovery ...

Page 129: ...d create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up individual files or folders to an optional external hard drive or to a network drive Note the following when backing up Store personal files in the My Documents folder and back it u...

Page 130: ... the factory Recovering your information To recover information you previously backed up follow these steps 1 If possible back up all personal files 2 Click Start All Programs Accessories System Tools Backup The Backup or Restore Wizard opens 3 Click Restore files and settings and then click Next 4 Follow the on screen instructions NOTE For additional information on initiating a recovery in Window...

Page 131: ...ons to install the operating system 6 After the operating system is installed remove the Operating System disc and insert the Driver Recovery disc 7 Follow the on screen instructions to install the drivers and programs Backup and recovery in Windows XP 123 ...

Page 132: ...assignments Audio in microphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio out headphone Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground 124 Chapter 8 Connector pin assignments ...

Page 133: ...d analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock External monitor 125 ...

Page 134: ...2 4 TMDS data 1 5 TMDS data 1 shield 6 TMDS data 1 7 TMDS data 0 8 TMDS data 0 shield 9 TMDS data 0 10 TMDS clock 11 TMDS clock shield 12 TMDS clock 13 Consumer electronic control CEC 14 Not connected 15 DDC clock 16 DDC data 17 Ground 18 5V power 19 Hot plug detect 126 Chapter 8 Connector pin assignments ...

Page 135: ...RJ 11 modem Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused RJ 11 modem 127 ...

Page 136: ... 45 network Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground 128 Chapter 8 Connector pin assignments ...

Page 137: ...s listed below are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal volt...

Page 138: ...g must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Stan...

Page 139: ...handle them carefully NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This se...

Page 140: ... 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 132 Chapter 10 Recycling ...

Page 141: ...ssembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame Display 133 ...

Page 142: ...splay panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up 134 Chapter 10 Recycling ...

Page 143: ...l 16 Turn the display panel upside down WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 17 Remove the backlight frame from the display panel Display 135 ...

Page 144: ...CD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight 136 Chapter 10 Recycling ...

Page 145: ... removal 51 spare part number 25 30 51 specifications 111 Bluetooth module removal 82 spare part number 23 82 Bluetooth module cable illustrated 28 boot options 100 boot order 100 broadband module spare part number 24 built in device ambient light sensor 103 audio device 103 bay device 103 Bluetooth device 103 fingerprint reader 103 integrated camera 103 internal speakers 103 microphone 103 modem ...

Page 146: ... 44 File menu 97 finger print reader product description 4 fn key identifying 12 function keys identifying 12 G graphics product description 1 grounding equipment and methods 42 H hard drive precautions 39 product description 2 removal 69 spare part numbers 25 30 69 specifications 108 hard drive bracket removal 70 hard drive recovery 115 119 HDMI port pin assignments 126 headphone audio out jack p...

Page 147: ...27 spare part number 27 pointing devices product description 4 port options 1394 port 104 eSATA port 104 ExpressCard slot 104 flash media reader 104 parallel port 104 serial port 104 USB port 104 ports eSATA USB 15 external monitor 15 HDMI 15 product description 4 USB 14 15 power button board removal 53 spare part number 22 power button identifying 11 Power connector assembly removal 93 spare part...

Page 148: ...ith LightScribe 110 hard drive 108 optical drive 109 110 111 static shielding materials 42 switch cover removal 46 spare part number 22 46 system board removal 87 spare part numbers 23 87 system board assembly spare part number 23 System Configuration menu 100 system date and time 97 system diagnostics 97 system fan 101 system IDs 99 system information 97 T thermal material replacement 63 thermal ...

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