A-1
A
T
ROUBLESHOOTING
This chapter presents troubleshooting procedures for the 700wl Series system. Table A-1 shows the
symptoms, probable cause and recommended action for a non-responsive unit.
Table A-1. Troubleshooting Guide
Symptom(s)
Probable Cause
Recommended Action
Power LED Off
No Power
Check power cord and AC outlet
Power LED on but fans
not running
Defective Fan
Replace Fan
Unit inaccessible from
customer network after
configuration
Incorrect Cabling
1. Use straight-through Ethernet Cable
2. Ensure connectivity to network
Unit inaccessible from
management system
after configuration
Incorrect configuration
Access system through network uplink,
check configuration. Check in particular
that IP address and hostname are
correct, and that hostname agrees with
IP address.
Incorrect network
configuration
1. Check default router
2. Check DNS server configuration
3. Check subnet mask
4. Check configuration of unit to use
DHCP or static ip address
If all else fails
1. Reboot using command line
interface
2. Restart management system
3. Restore to factory defaults and start
over
Can’t get to Access
Control Server
Administrative Console
Incorrect password
1. Check configuration, particularly
passwords
2. Reset to factory defaults
Summary of Contents for ProCurve 745wl
Page 1: ...Installation and Getting Started Guide www procurve com ProCurve Secure Access 700wl Series ...
Page 2: ......
Page 3: ...PROCURVE SECURE ACCESS 700WL SERIES INSTALLATION AND GETTING STARTED GUIDE ...
Page 8: ......
Page 12: ......
Page 24: ......
Page 44: ......
Page 60: ......
Page 66: ......
Page 82: ...E 12 ProCurve Secure Access 700wl Series Installation and Getting Started Guide ...
Page 91: ......