Control panel message
Description
Recommended action
3.
Back up contents and replace hard drive.
302-Hard Disk 2: SMART Hard Drive Detects
Imminent Failure
Hard drive is about to fail. (Some hard drives
have a hard drive firmware patch that will fix an
erroneous error message.)
1.
Determine if hard drive is giving correct
error message. Run the Drive Protection
System test under using F2 Diagnostics
when booting the computer.
2.
Apply hard drive firmware patch
if applicable. (Available at
http://www.hp.com/support
.)
3.
Back up contents and replace hard drive.
309 – 30C: Hard Disk 3–6: SMART Hard Drive
Detects Imminent Failure
Hard drive is about to fail. (Some hard drives
have a hard drive firmware patch that will fix an
erroneous error message.)
1.
Determine if hard drive is giving correct
error message. Run the Drive Protection
System test under using F2 Diagnostics
when booting the computer.
2.
Apply hard drive firmware patch
if applicable. (Available at
http://www.hp.com/support
.)
3.
Back up contents and replace hard drive.
3F0–Boot Device Not Found
Boot device not found.
Insert boot device or load operating system.
3F1–Hard Disk 1 Error
Hard disk 1 error.
1.
Check and/or replace cables.
2.
Clear CMOS. (See
Password security and
resetting CMOS on page 105
.)
3.
Replace the hard disk drive.
3F2–Hard Disk 2 Error
Hard disk 2 error.
1.
Check and/or replace cables.
2.
Clear CMOS. (See
Password security and
resetting CMOS on page 105
.)
3.
Replace the hard disk drive.
400-Serial Port A Address Conflict Detected
Both external and internal serial ports are
assigned to the same resources.
1.
Remove any serial port expansion cards.
2.
Clear CMOS. (See
Password security and
resetting CMOS on page 105
.)
3.
Reconfigure card resources and/or run
Computer Setup or Windows utilities.
401-Serial Port B Address Conflict Detected
Both external and internal serial ports are
assigned to the same resources.
1.
Remove any serial port expansion cards.
2.
Clear CMOS. (See
Password security and
resetting CMOS on page 105
.)
3.
Reconfigure card resources and/or run
Computer Setup or Windows utilities.
402-Serial Port C Address Conflict Detected
Both external and internal serial ports are
assigned to the same resources.
1.
Remove any serial port expansion cards.
2.
Clear CMOS. (See
Password security and
resetting CMOS on page 105
.)
3.
Reconfigure card resources and/or run
Computer Setup or Windows utilities.
403-Serial Port D Address Conflict Detected
Both external and internal serial ports are
assigned to the same resources.
1.
Remove any serial port expansion cards.
2.
Clear CMOS. (See
Password security and
resetting CMOS on page 105
.)
POST numeric codes and text messages 101
