QuickSpecs
HP ProLiant BL660c Gen9 Server Blade
Configuration Information - Factory Integrated Models
c04543743 - DA - 15185 Worldwide - Version 5 - September 28, 2015
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Service and Support
HP Technology Services for BladeSystem
HP Technology Services delivers confidence, reduces risk and helps customers realize agility and
stability. Connect to HP to help prevent problems and solve issues faster. Our support technology lets
you to tap into the knowledge of millions of devices and thousands of experts to stay informed and in
control, anywhere, any time.
Protect your business beyond warranty with HP Care Pack Services
HP Care Pack Services enable you to order the right service level, length of coverage and response time
as you purchase your new server, giving you full entitlement for the term you select.
Optimized Support
recommendation
HP Proactive Care Advanced
- 24x7 coverage, three year Care Pack Service
Achieve a higher return on your product investment with the personal attention from a locally assigned
Account Support Manager who delivers recommendations designed to improve availability and
performance. Leverage your system’s ability to connect to HP for automated problem detection and
rapid critical event management to increase stability and reduce unplanned downtime. This
recommendation provides 24x7 coverage with four-hour response for hardware and two-hour callback
for supported software. Collaborative call management comes with Proactive Care Advanced or you may
choose full support from HP where we own all cases through to resolution. HP is a leading provider of
support services for most operating systems used on HP BladeSystem with long, successful
partnerships with vendors such as Microsoft, Red Hat, VMware, SUSE and others. Purchasing software
support from HP simplifies troubleshooting and shortens time to resolution with one call for hardware
or software questions.
http://h20195.www2.hp.com/V2/GetDocument.aspx?docname=4AA5-3259ENW&cc=us&lc=en
Standard Support
recommendation
HP Proactive Care
- 24x7 coverage, three year Care Pack Service
This service helps prevent problems and stabilize IT by utilizing secure, real-time, predictive analytics
and proactive consultations when your products are connected to HP. It combines three years’ proactive
reporting and advice with 24x7 four hour response coverage and enhanced escalation management. It
also includes collaborative call management with two hour call back on software questions to reduce
troubleshooting on hardware and industry leading software.
http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA3-8855ENW.pdf
Related Services
Data Center Platform Consulting Services
Choose HP Technology Services Consulting to modernize and migrate your key systems. These services
help fine tune your data center to improve security, management and efficiency across IT infrastructure,
operations, and facilities and prepare you for the new style of IT. HP understands the needs of the data
center of the future and will serve as your guide for the journey.
http://www.hp.com/services/consulting
Data Privacy Services
Protect your data through better media management. HP Data privacy services help manage and
protect sensitive data to reduce the risk of unauthorized access to private information and help meet
compliance requirements. Our retention services allow you to keep drives and other devices upon
failure with Defective Media Retention and Comprehensive Defective Material Retention, our removal
services provide convenient data sanitization and our recovery services allow you to safely retire IT
assets and capture any remaining value from the hardware.
http://www.hp.com/services/dataprivacy
Factory Express for Servers and storage
HP Factory Express offers configuration, customization, integration and deployment services for HP
