HP ProLiant DL180 G, Maintenance And Service Manual

Page 1: ...HP ProLiant DL180 Server Maintenance and Service Guide Part number 448409 001 First edition July 2007 ...

Page 2: ... are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries ...

Page 3: ...s 28 Top Cover 28 Top Middle Cover 29 Drives 31 Cable Management 31 Cable Connections 32 Drive Bay Configuration 33 Optical Media Device Bay 34 Hard Drives 38 SAS SATA HDD Back plane 41 System Board Configuration 44 Processor 44 Memory 49 PCI Expansion Cards 51 System Battery 58 System Board Removal and Replacement Procedure 60 Power Supply Unit PSU 61 System Fan 63 Connectors Switches and LEDs 65...

Page 4: ...y 76 Navigating through the Setup Utility 77 Setup Utility Menu Bar 78 BIOS Update 87 Clear CMOS 88 Power On Self Test POST 88 POST Error Indicators 89 POST Errors Message Definition 89 POST Related Troubleshooting 90 Physical and Operating Specifications 92 System Unit 92 Index 95 ...

Page 5: ... be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is require...

Page 6: ...èces CSR sont livrées le jour ouvré suivant dans la limite des stocks disponibles et selon votre situation géographique Si votre situation géographique le permet et que vous demandez une livraison le jour même ou dans les 4 heures celle ci vous sera facturée Pour bénéficier d une assistance téléphonique appelez le Centre d assistance technique HP Dans les documents envoyés avec la pièce de rechang...

Page 7: ... con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento di costo solo in alcune zone In caso di necessità si può richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta...

Page 8: ...innerhalb von vier Stunden gegen einen Aufpreis verfügbar Wenn Sie Hilfe benötigen können Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden können Sie entnehmen ob das defekte Teil an HP zurückgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zurückzuschicken müssen...

Page 9: ...stino al siguiente día laborable Si la situación geográfica lo permite se puede solicitar la entrega en el mismo día o en cuatro horas con un coste adicional Si precisa asistencia técnica puede llamar al Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico Con el envío de materiales para la sustitución de componentes CSR HP especificará si los componentes defectuo...

Page 10: ...onden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden ge...

Page 11: ...rimeiro dia útil após o pedido Onde as condições geográficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de auxílio entre em contato com o Centro de suporte técnico da HP para que um técnico o ajude por telefone A HP especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP Nos casos...

Page 12: ...Customer self repair 12 ...

Page 13: ...Customer self repair 13 ...

Page 14: ...Customer self repair 14 ...

Page 15: ...Customer self repair 15 ...

Page 16: ...er 454347 001 Mandatory1 2 Rail kit 455057 001 Mandatory1 3 Hard drive cage 454365 001 Mandatory1 4 Hard drive dummy fixed 454348 001 Mandatory1 5 Hard drive dummy removable 454348 001 Mandatory1 6 Optical carrier 454365 001 Mandatory1 7 Top middle cover 454362 001 Mandatory1 8 Rail kit 455057 002 Mandatory1 9 CPU backplate 454354 001 Mandatory1 10 Power supply cage 454348 001 Mandatory1 ...

Page 17: ... d effectuer lui même la réparation Toutefois si vous demandez à HP de remplacer ces pièces l intervention peut ou non vous être facturée selon le type de garantie applicable à votre produit 3 No Non Certaines pièces HP ne sont pas conçues pour permettre au client d effectuer lui même la réparation Pour que la garantie puisse s appliquer HP exige que le remplacement de la pièce soit effectué par u...

Page 18: ...titución de estos componentes Dichos componentes se identifican con la palabra No en el catálogo ilustrado de componentes 1 Mandatory Verplicht Onderdelen waarvoor Customer Self Repair verplicht is Als u HP verzoekt deze onderdelen te vervangen komen de reiskosten en het arbeidsloon voor uw rekening 2 Optional Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen z...

Page 19: ...Illustrated parts catalog 19 ...

Page 20: ...S SATA 4 by one 4 Lane Octopus Cable 454352 001 Mandatory1 6 Cable SAS SATA 4 Lane 4 Lane 454364 001 Mandatory1 7 Cable PATA ODD 454356 001 Mandatory1 8 SAS SATA Hard Drive with Carrier Mandatory1 9 Optical Disc Drive ODD Mandatory1 10 Memory Module Mandatory1 DIMM 512 MB PC2 5300 FBD 64Mx8 RoHS 416470 001 Mandatory1 DIMM 1 GB PC2 5300 FBD 64Mx8 RoHS 416471 001 Mandatory1 11 Processors LGA771 Xeon...

Page 21: ...s coûts de déplacement et main d œuvre du service vous seront facturés 2 Optional Facultatif Pièces pour lesquelles la réparation par le client est facultative Ces pièces sont également conçues pour permettre au client d effectuer lui même la réparation Toutefois si vous demandez à HP de remplacer ces pièces l intervention peut ou non vous être facturée selon le type de garantie applicable à votre...

Page 22: ...uario haga valer su garantía HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes Dichos componentes se identifican con la palabra No en el catálogo ilustrado de componentes 1 Mandatory Verplicht Onderdelen waarvoor Customer Self Repair verplicht is Als u HP verzoekt deze onderdelen te vervangen komen de reiskosten en het arbeidsloon voor uw r...

Page 23: ...1 800 HP INVENT 1 800 474 6836 This service is available 24 hours a day 7 days a week For continuous quality improvement calls may be recorded or monitored If you have purchased a Care Pack service upgrade call 1 800 633 3600 For more information about Care Packs refer to the HP website at http www hp com Outside North America call the nearest HP Technical Support Phone Center For telephone number...

Page 24: ...owing information available before you call HP Technical support registration number if applicable Product serial number Product model name and number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level ...

Page 25: ...nfiguration Tools You need the following items for some procedures T 10 T 15 screwdrivers Flat blade screwdriver The following references and software tools may also be used HP ProLiant DL180 Server Support CD IPMI Event Log Diagnostics Software Hardware Configuration Information Electrostatic Discharge Information An electrostatic discharge ESD can damage static sensitive devices or microcircuitr...

Page 26: ...ent IMPORTANT To streamline the configuration process read through the entire installation removal procedure first and make sure you understand them before you before you begin Post installation instructions Observe the following items after installing or removing a server component 1 Be sure all components are installed according to the described step by step instructions 2 Reinstall the rear cag...

Page 27: ...rts Do not open for any reason WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure This symbol on an RJ 45 receptacle indicates a network interface connection WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into this receptacle This symbol indicates the presence of a hot surf...

Page 28: ...in power supply output is disabled Standby does not completely disable or remove power from the system 3 Disconnect the AC power cord from the AC outlet and then from the server 4 Be sure that the power LED indicator is turned off and that the fan noise has stopped 5 Disconnect all external peripheral devices from the server System Covers The top cover and top middle cover are both detachable You ...

Page 29: ... Once the cover is attached to the chassis tighten the captive screw on the rear panel with a T 10 screwdriver Figure 2 Reinstalling the Top Cover Top Middle Cover To remove the top middle cover 1 Remove the top cover 2 Remove the four screws one on each side of the chassis and two on the top middle cover that secure the top middle cover to the chassis 3 Lift the top middle cover away from the cha...

Page 30: ...iddle Cover To reinstall the top middle cover 1 Align the top middle cover to the chassis 2 Fasten the four screws one on each side of the chassis and two on the top middle cover to secure the top middle cover to the chassis Figure 4 Reinstalling the Top Middle Cover ...

Page 31: ... sharp crease Sharp creases may damage the wires Some flat ribbon cables come pre folded Never change the folds on these cables Do not sharply bend any cable A sharp bend can break the internal wires Never bend a SATA data cable tighter than a 30 mm 1 18 in radius Never crease a SATA data cable Do not rely on components like the drive cage power supply or system cover to push cables down into the ...

Page 32: ...tor P3 Switching Power Supply Backplane P4 Switching Power Supply Backplane P5 Switching Power Supply Optical disc drive CD Switching Power Supply System board Power Supply Management Interface connector RPS The following table provides the system board designators that various cables plug into For more detailed information about system board components see System board components on page 67 Table...

Page 33: ...d P21 Internal USB 2 0 Header for Tape Drive System board J36 Internal USB 2 0 Port System board J32 PATA ODD System board P25 5 pin System Fan 3 Connector System board P22 8 pin Power Connector System board P24 5 pin System Fan 1 Connector System board P8 24 pin Power Connector System board P7 4 pin Power Connector System board P6 5 pin System Fan 2 Header with extension cable System board P4 Dri...

Page 34: ...rives as well as hot plug SAS drives Optical Media Device Bay The optical media device bay supports the installation of a 12 7mm DVD CD R RW ROM optical drive To remove the optical drive carrier 1 Remove the top cover 2 Remove the top middle cover 3 Remove the screw that secures the optical drive carrier to the chassis 4 Push the carrier toward the front of the unit 5 Pull the carrier out of the c...

Page 35: ... from the carrier 2 Pull the bezel blank out of the carrier CAUTION Do not discard the bezel blank If the optical drive is removed in the future you must reinstall the bezel blank to maintain proper system function Figure 8 Removing the Bezel Blank To install the optical carrier with optical drive 1 Align the optical drive in the carrier and install drive 2 Secure the optical drive to the carrier ...

Page 36: ... Drive and Carrier 3 Slide the optical drive assembly into the chassis 4 Secure the optical drive to the chassis with the screw Figure 10 Installing the optical drive assembly 5 Connect the IDE data and power cables to their corresponding connectors on the optical drive ...

Page 37: ...optical drive carrier to the chassis 2 Push the carrier toward the front of the unit 3 Pull the carrier with optical drive out of the chassis Figure 12 Removing the Optical Drive To remove the optical drive from its carrier 1 Remove the two screws that secure the optical drive to the carrier 2 Remove the optical drive from its carrier ...

Page 38: ... the blank to maintain proper system airflow Hard Drives The drive bays on the front panel can accommodate up to eight hard drives You can install either SAS hard drives or SATA hard drives in the server Hard drives installed in the server are labeled from Device 1 to Device 8 from left to right top to bottom when viewed from the front of the server Figure 14 Hard Drive Bays Configuration ...

Page 39: ... 8 8th SAS SATA Hard Drive To install a hard drive 1 Pull the hard drive shield out of the chassis Figure 15 Removing the Hard Drive Blank IMPORTANT Do not discard the hard drive blank If the drive is removed in the future you must reinstall the hard drive blank to maintain proper system airflow 2 Install a hard drive a Push the hard drive assembly into the drive bay until it stops b Press the HDD...

Page 40: ...ve hard drive 1 Press the hard disk carrier button to release the ejector lever 2 Use the HDD carrier latch to pull the drive out of the cage Make sure to support the drive when pulling it out of the cage 3 Pull the hard drive assembly out of the drive bay Figure 17 Removing the Hard Drive ...

Page 41: ...eplacement Procedures 41 SAS SATA HDD Back plane Figure 18 Backplane Connectors component side Item Description 1 Hard drive connectors 2 Thumbscrew holes 3 LED indicators Figure 19 Backplane connectors solder side ...

Page 42: ...voltage is present even when the main power switch is in the off position To remove the backplane 1 Remove all drives out of the drive bays Refer to the Hard Drives sections in this chapter for detailed procedures Figure 20 Removing the drives 2 Remove the top cover 3 Remove the top middle cover 4 Remove the backplane a Remove all cables including optical drive cables b Remove the two screws that ...

Page 43: ...kplane 1 Orient the backplane so that the three notches on the board align with the three hooks on the drive cage and press the board down until it clicks into place 2 Secure the backplane with two screws Figure 22 Installing the backplane 3 Install all cables including optical drive cables ...

Page 44: ...age The processor socket supports Dual Core Intel Xeon Processor 4M 5100 series and Quad Core Intel Xeon Processor 2X4M FCPGA 5300 series CAUTION It is recommended to use processors of same speeds or cache sizes to prevent possible server malfunction Figure 23 Processor Locations WARNING To reduce the risk of personal injury from hot surfaces allow the heat sink and the processor to cool before to...

Page 45: ...osening and tightening the four spring loaded screws Do not over tighten the heat sink s spring loaded screws to prevent them from breaking off A maximum torque of 4 in Ib is set for the system 1 Loosen the four mounting pins 2 Lift the heat sink away from the system board CAUTION Place heat sink down in an upright position with the thermal patch facing upward Do not let the thermal patch touch th...

Page 46: ...n a static dissipating work surface or in an anti static bag CAUTION To allow heat sink to draw as much heat as possible from the processor base there must be good contact between the heat sink base and the top of the processor To ensure good contact you must apply thermal interface material To apply the thermal grease compound 1 Use a clean cloth dipped in rubbing alcohol to clean the contact sur...

Page 47: ...ith excessive grease can also cause the grease to spread over the processor pins or the system board base which can cause electrical shorts that damage the system To install the new processor 1 Insert the processor into the socket using the key on the processor CAUTION With the load lever and the retention plate disengaged hold the processor by its edges and align it over the empty processor socke...

Page 48: ... mounting holes 2 Tighten the mounting pins clockwise to secure the heat sink connection to the system board CAUTION To prevent the heat sink from tilting to one side during installation and removal procedures use a diagonally opposite pattern an X pattern when loosening and tightening the four spring loaded screws Do not over tighten the heat sink s spring loaded screws to prevent them from break...

Page 49: ... slots that support up to 16 GB maximum system memory 4 GB in each of the four DIMM slots You must adhere to the following guidelines when adding or replacing memory modules For 2P system both physical processors must be of the same type and speed Use 533 677 MHz ECC FBD Buffered DIMM Supported DIMM 512 MB 1 GB 2 GB and 4 GB 16 GB maximum capacity Supported configurations Single DIMM in slot 1 one...

Page 50: ...affle first for detailed procedure refer to the Processor section in this chapter To remove memory module 1 Completely open the holding clips securing the module 2 Gently pull the memory module upward to remove it from the slot Figure 31 Removing a memory module CAUTION Place the memory module on a static dissipating work surface or inside of an anti static bag ...

Page 51: ...module in place Figure 32 Installing a memory module CAUTION The memory slots are structured to ensure proper installation If you insert a memory module but it does not fit easily into the slot you may have inserted it incorrectly Double check the orientation of the module and reinsert If the holding clips do not close the module is not inserted correctly PCI Expansion Cards System Board PCI Expan...

Page 52: ...s The two PCI Express riser cards attached to the PCI cage convert the functionality of the system board expansion slots to the slots positioned at a 90 angle from the system board NOTE Users have the option to replace the Dual Slot PCI Express riser cards in Slot 5 with a PCI X model using the PCI X riser card option kit This will allow support for PCI X devices Figure 34 PCIe Riser Card Slots Lo...

Page 53: ...er card x4 link with x8 slot PCI cage To remove the PCI cage NOTE Disconnect all cables connecting an existing expansion board to the system board 1 Loosen the two captive screws that secure the PCI cage to the chassis 2 Lift the PCI cage away from the chassis Figure 36 Removing the PCI cage ...

Page 54: ...2 Push the riser card down and away from the PCI cage Figure 37 Removing the PCIe Riser card Figure 38 Removing the PCIe Riser card To install the PCIe riser card 1 Align the two riser card slots to the standoff on the PCI cage and then push the card up 2 Install and tighten the two screws that secure the riser card to the PCI cage ...

Page 55: ...ard Installing PCIe PCI X Riser Board The system supports up to two riser boards at a time Use only HP supported expansion boards that meet the following specifications Compliance PCI Express x4 or x8 PCI X available only when the optional PCI X riser board is installed Form Factor Low profile Full Height Full Length ...

Page 56: ... Do not discard the slot cover If the expansion board is removed in the future the slot cover must be reinstalled to maintain proper cooling Figure 41 Removing the slot cover 1 Figure 42 Removing the slot cover 2 To install the PCI card 1 Slide the expansion board into the slot aligning the board with its matching connector Firmly press the board to seat it properly on the slot ...

Page 57: ...e PCI cage with expansion card on PCIe riser card Otherwise the expansion card would block the IPMI slot for IPMI card installing 1 Installing the IPMI card into the system a Align the IPMI card with the open expansion slot b Press the IPMI card straight down into the expansion slot on the system board step one in figure 45 2 Align the PCI cage to the system board expansion slot and then press it ...

Page 58: ...45 Installing the IPMI card and PCI cage 1 Figure 46 Installing the PCI cage 2 4 Connect the necessary cable s to the board System Battery The server uses nonvolatile memory that requires a battery to retain system information when power is removed This 3 volt lithium coin cell battery is located on the system board ...

Page 59: ... used batteries according to manufacturer s instructions CAUTION Loss of BIOS settings occurs when the battery is removed You must reconfigure BIOS settings whenever you replace the battery NOTE If the server no longer automatically displays the correct date and time you may need to replace the system battery Under normal usage battery life is five to ten years To replace the system battery 1 To r...

Page 60: ...placement Procedure To remove the system board 1 Remove the top cover 2 Loosen the nine screws that secure the system board to the chassis 3 Slide the system board back up and out of the chassis Remove the system board from the chassis Figure 49 Removing the system board To replace the system board ...

Page 61: ... Power Supply Unit PSU Located on the rear panel of the server power supply is a standard autoranging 750 watt PSU with PFC power factor correction function Figure 51 Power supply unit WARNING Take note of the following reminders to reduce the risk of personal injury from electric shock hazards and or damage to the equipment Installation of power supply units should be referred to individuals who ...

Page 62: ...ower supply out of the power supply bay Figure 52 Removing the power supply To replace the power supply 1 Align the power supply cage connector with the open slot of power supply and slide the power supply into the power supply bay until it snaps into place 2 Snap the blue latch cover over port colored handle Blue latch cover only installs one way Figure 53 Installing the power supply ...

Page 63: ...ystem board System fan 4 P21 on the system board System fans 1 to 3 are for the memory modules and processors while system fan 4 is for the PCI slots and system chipsets A new system fan can be installed to allow the server to operate properly in case a default system fan becomes defective To remove the system fan 1 Disconnect the fan cable from its corresponding board connector 2 Release the fan ...

Page 64: ... To replace the system fan 1 Squeeze the release tab 2 Insert the system fan into the fan bracket 3 Secure the cable using the cable clip located on the chassis partition wall 4 Connect the fan cable to its corresponding board connector Figure 56 Installing the system fan ...

Page 65: ...ard and hard drives of the HP ProLiant DL180 server Connectors and Components Front Panel Components Figure 57 Front Panel Components Item Description 1 Two Front USB 2 0 Ports 2 Optical Disc Drive 3 Optical Disc Drive Activity Indicator 4 Optical drive eject button 5 Optical Drive Manual Ejection Hole 6 Power button plus LED 7 Rack thumbscrews 8 Optional HDD 9 Drive Online Error LED 10 Drive Acti...

Page 66: ...rewdriver 3 Thumbscrew for top cover 4 Low profile card slot cover 5 External MiniSAS cable hole 6 FH FL Expansion Slot Covers 7 Thumbscrew for PCI cage 8 HP LO100c management Port Optional 9 GbE LAN port 10 USB 2 0 Ports 11 Serial port 12 VGA port 13 PS 2 mouse port green 14 PS 2 keyboard port purple 15 Power supply blank Optional ...

Page 67: ...use port Bottom PS 2 keyboard port 2 P1 Top Serial port A Bottom VGA port 3 J1 USB 2 0 port 4 J3 Top LAN port Bottom Two USB 2 0 Ports 5 J9 HP LO100c management card slot 6 J11 PCI slot 6 PCIe x 8 7 J10 PCI slot 5 PCIe x 8 8 SW1 NMI button 9 J38 System BIOS 10 J15 PCI slot 4 PCI X 100MHz 64bit 11 J14 PCI slot 3 PCI X 100MHz 64bit ...

Page 68: ...tor 24 CR4 3 3V aux power indicator CR5 3 3V power indicator CR6 System reset indicator 25 J55 PSMI connector 26 P23 External HDD LED connector 27 XBT1 Battery 28 P20 Front USB 2 0 cable header 29 P21 5 pin system fan4 header 30 J36 Internal USB 2 0 tape header 31 J32 Internal USB 2 0 port 32 P11 Password jumper 33 P25 PATA 34 P22 5 pin system fan3 connector 35 CR2 CPU 1 System Error Indicator CR3...

Page 69: ...ystem configuration switch settings Jumper Status P11 On default Off P18 On Off default P19 On Off default System Switches NMI button SW1 If the system crashes or stops operating you can momentary press the NMI button SW1 to manually force the server to issue a Non Maskable Interrupt NMI This will perform a memory dump writing the contents in the server s CPU registers and system memory to a netwo...

Page 70: ...utton for seconds LED Indicators This section contains illustration and descriptions of internal and external status LED indicators located on the Front panel Rear panel System board These LED indicators aid in problem diagnosis by indicating the status of system components and operations of the server Front panel LED indicators The front panel LED indicators allow constant monitoring of basic sys...

Page 71: ...ve activity Power LED Indicator The power status of the server is indicated by the bicolor LED on the front panel Figure 62 Power LED Indicator Location Table 6 Power system health LED indicator status Component Status Description Power system health LED indicator Steady green The server is operating normally Steady Amber The server is system off or in hibernation with A C power ...

Page 72: ...ctivity LED indicator Table 7 Hard drive activity LED indicator status Item LED indicator Status Description 1 Drive activity LED indicator Forced off override drive activity output The drive is not a member of any RAID volumes or the drive is configured but is in a replacement or failed state for at least one volume that it is a member of or the drive is a spare drive that is inactive or has been...

Page 73: ...lumes that it is a member of drive is online The drive is not rebuilding The drive is not a member of a volume undergoing capacity expansion or RAID migration Flashing green 1 Hz 50 duty cycle override drive activity output The drive is rebuilding The drive is a member of a volume undergoing capacity expansion or RAID migration 2 Drive Online Error LED indicator Off The drive is not in a failed st...

Page 74: ...icators location Table 8 LAN LED indicator states Item Component Status Description 1 LAN activity status LED indicator Flashing green Ongoing network data activity Off No network data activity or no connection 2 LAN network speed LED indicator Steady green The LAN connection is using a GbE link Steady amber The LAN connection is using 10Mbps 100 Mbps link Off No connection ...

Page 75: ...tor for use during troubleshooting operations Figure 65 System board LED indicator Table 9 System board LED indicator Item Component Status Description 1 3 3V aux power indicator CR4 Green Auxiliary power present 2 3 3V power indicator CR5 Green AC power action 3 System reset indicator CR6 Green Platform reset action ...

Page 76: ...such as serial console redirection PXE boot and much more Initialize hardware at boot up using POST routines During power on or warm reset the BIOS perform Power On Self Test POST routines to test system components to allocate resource for various hardware devices and to prepare the system to boot to various operating systems BIOS Setup Utility The HP server BIOS Setup Utility is used to configure...

Page 77: ... out parameters are not user configurable for one of the following reasons The field value is auto configured or auto detected The field value is informational only The field is password protected Enter To select a field value or display a submenu screen Displays more option for items marked with Esc If you press this key On one of the primary menu screens the Exit menu displays On a submenu scree...

Page 78: ... 78 Figure 66 Setup Utility General Help screen Press F1 to get the general help message box Setup Utility Menu Bar The BIOS Setup Utility provides a menu bar with the menu selections The menu bar choices are described in the topics below ...

Page 79: ...Diagnostic tools and Setup Utilities 79 Main Menu Figure 67 Main menu of the BIOS Setup Utility ...

Page 80: ...ormation View System memory size View Power supply information View System serial number View MAC address for the embedded NIC Set Server Asset Tag Set system time and date Set boot features Enable or disable the BIOS summary display Turn on or off Bootup Num Lock Set restore on AC power loss options such as last state power off and power on If BIOS displays an error message set POST F1 Prompt for...

Page 81: ...he hard disk settings of the server View CD ROM status and SATA hard drive status IO Device Configuration Configure the serial port settings of the server AHCI Configuration Event Log Configuration View system event log and configure Event Log Configuration IPMI Configuration Configure the Intelligent Platform Management Interface IPMI settings Remote Access Configuration Configure the settings wh...

Page 82: ...Diagnostic tools and Setup Utilities 82 ...

Page 83: ...Diagnostic tools and Setup Utilities 83 Security Menu Figure 71 Security menu of the BIOS Setup Utility 1 ...

Page 84: ...Diagnostic tools and Setup Utilities 84 Figure 72 Security menu of the BIOS Setup Utility 2 ...

Page 85: ...dministrator password 1 In the Security screen select a set password field Change Administrator Password and then press Enter 2 Type a new password in the Enter New Password box 3 The password may consist of up to six characters Alphanumeric characters A Z a z 0 9 are recommended to avoid system error 4 Retype the password to verify the first entry and then press Enter 5 Press F10 to close the Set...

Page 86: ...p Utilities 86 Use this menu to configure the boot priority Set boot device priority By default the server searches for boot devices in the following order 1 Hard Disk Drives 2 Removable Devices 3 CD DVD Drives 4 Network Drives ...

Page 87: ...u can also press Esc key Discard Changes Discard any changes you have made You can also press F7 key Load Optimal Defaults Load the factory default values for all items You can also press F9 key BIOS Update Perform the steps below to update BIOS 1 Download the Smart Component SPxxxxx exe to a directory on your hard drive 2 Execute SPxxxxx exe and followed with direction to complete the steps ProLi...

Page 88: ... pressing F9 8 Set time date and other system values 9 Press F10 to close the Setup Utility NOTE Clearing CMOS restore all system configurations and password default settings Power On Self Test POST Before you can use a server all devices must be tested and initialized and the operating system must be bootstrapped to the memory This is referred to as Power On Self Test or POST POST is a series of ...

Page 89: ...g F9 to load optimal default in the Setup Utility 005 CMOS checksum bad and boot in a safe configuration please reboot again for optimal default settings CMOS contents failed the Checksum check Indicates that the CMOS data has been changed by a program other than the BIOS or that the CMOS is not retaining its data due to malfunction This error can be resolved by using F9 to load optimal default in...

Page 90: ...r could not be properly initialized by the BIOS This message is typically displayed when the BIOS is trying to detect and configure IDE ATAPI devices in POST 052 Master Slave Disk Error The IDE ATAPI device configured as Slave in the 3rd IDE controller could not be properly initialized by the BIOS This message is typically displayed When the BIOS is trying to detect and configure IDE ATAPI devices...

Page 91: ...If you have installed a PCI accessory board verify that the board is firmly seated and any switches or jumpers on the board are properly set Refer to the documentation provided with the accessory board All internal cabling and connections are in their proper order If you have changed any switches on the system board verify that each is properly set ...

Page 92: ...M5703C Memory controller Intel 5000V Chipset SATA and IDE controllers Intel ESB2T Embedded video controller ServerEngines VGA core integrated into Pilot I O subsystem Two PCIe x4 links with x8 slot One PCIe x4 links with x8 slot Memory Four Fully buffered DDR2 533 667 MHz DIMM slots with ECC up to 16 GB Default media storage One half height IDE CD ROM drive SAS SATA hard drive Optional media stora...

Page 93: ...tem Description System board platform ATX Advanced Technology Extended System board dimension 12 x 13 Server dimensions Rack 448W 87 5H 698 7D mm Server weight Basic Configuration excludes keyboard and monitor 20 kg Table 14 Environmental Specifications Item Description Temperature Operating Non operating Storage Wet bulb temperature 10 to 35 50 to 95 F 30 to 60 22 to 140 F 30 to 60 22 to 140 F 38...

Page 94: ... W x D 38 5 mm x 86 4 mm x 190 5 mm Weight approximate 1 0 kg Input requirements Rated input voltage Normal line voltage 90 VAC to 264 VAC 100 VAC to 120 VAC 200 VAC to 240 VAC Line frequency 47 63 Hz Rated input current 9 10 A rms max 100V BTU rating N A Power supply output power Rated steady state power Maximum peak power 750W 1 1 Redundant N A Temperature range Operating Shipping 5C to 50C 40C ...

Page 95: ...customer self repair 5 CSR program part categories 6 website 5 customer self repair CSR 5 D Diagnostic tools and Setup Utilities BIOS Setup Utility 76 BIOS software 76 BIOS update 87 clear CMOS 88 POST 88 DIMM slots 50 Drive bay configuration 33 drives back plane 41 cable connections 32 cable management 31 drive bay configuration 33 hard drives 38 optical media drive 34 E electric shock symbol 27 ...

Page 96: ...rized reseller 23 contact information 23 technical support 23 technical support requirements 24 HP LO100c Remote Management Card spare part number 21 I improper airflow caution 26 IPMI Card spare part number 21 L LAN controller 92 LED indicators Hard drive activity 72 LAN 74 optical drive activity 70 Power system health 71 System board LED 75 M mechanical parts illustrated 16 Memory module spare p...

Page 97: ...cket specification 92 Processors spare part number 20 PSU removing 62 replacement warnings 61 type 93 R rear panel components 66 Removable hard drive dummy spare part number 16 Riser card XII spare part number 21 Riser card XIV spare part number 21 S SAS SATA hard drive spare part number 20 server dimensions rack 93 server warnings and cautions 26 Setup Utility menu bar advanced menu 81 boot menu ...

Page 98: ...Unit specifications 92 T thermal solution 93 top cover reinstalling 29 removing 28 Top cover spare part number 16 top middle cover reinstalling 30 Top middle cover spare part number 16 W warnings battery replacement 59 PSU replacement 61 warranty 5 ...